breaking down the silos in the health professions aacrao | april 2013

Breaking Down the Silos in the Health

Professions

AACRAO | April 2013

University of Nebraska Medical

Center

Margaret WinnickiAcademic & Student Affairs | School of Allied Health Professions

UNMC – 5 Colleges

College of MedicineSchool of Allied Health Professions – 13 professions

College of Nursing

College of Dentistry

College of Pharmacy

College of Public Health

TOTAL UNMC ENROLLMENT: ≈ 4,000 students

Degree Audit Tool

Health Professions Institutions of Higher Education are not like traditional institutions

HP institutions use this line of thinking internally as well, creating internal silos for all things academic and student affairs related

No degree audit software since we do not have need for course equivalencies, but need for degree audit tool since all programs require transfer credit

Degree Audit Tool

Find the right opportunity to introduce change

MUST be a group effort with input from all involved, especially functional users

Communicate need and solution to stakeholders

Provide appropriate training for all involved so that everyone feels comfortable before change is implemented

Seek and USE feedback from stakeholders

Make sure new tool represents each unit, taking into account each unit’s unique needs

Do not FORCE change; Build it and they will come

University of New Mexico

Todd HynsonRegistrar | Health Sciences Center

UNM HSC - 4 Distinct Units

College of Nursing – 235 Students

College of Pharmacy – 250 Students

School of Medicine (MD) – 314 Students (up 400 in 2 years)

Health Professions and Public Health Programs (HPPHP) – 227 Students

Inter-Professional Education/Practice

IPE is becoming more of a reality for all health professions.

HSC programs work together to find common ground and overlapping educational themes. Ie, Public and Community Health

Common opportunities include retreats, seminars, cross-listed short duration elective credit courses.

Leadership from the top is key to success!

IPE Combined Calendar

Loma Linda University

Erin SeheultDirector of University Records

Rick WilliamsVice President for Enrollment Management and Student Services

About LLU

Health professions university founded in 1905 in southern California

Eight schools:Allied Health Professions

Behavioral Health

Dentistry

Medicine

Nursing

Pharmacy

Public Health

Religion

About 4,600 students (25% UG – no first-time freshmen)

A Multiplicity of Silos

Student Services departments fragmented

Reporting to four different VPs

Separation between university processes and school/department processes

Inability to communicate changes efficiently

Break the Silos!

Analyze

Support

Feedback

Strategize

Outcomes So Far

Heightened communication through WikiRecords, Wednesday Morning meetings, Enrollment Management Committee (EMC), and ad hoc meetings with key players

Focus on electronic processes

Smoother service evidenced by lessened student traffic, phone calls, emails, and feedback

Lessened friction between Student Service offices, students, faculty, and staff

TakeawaysCommunicate!

Develop rapport and relationships

Look for and foster buy-in at top – if not available use the power of the idea from the front lines – to generate policy and process

Let people know what they are getting out of any change – demonstrate win-wins

Questions?

Todd Hynson (thynson@salud.unm.edu)Erin Seheult (eseheult@llu.edu)

Rick Williams (rwilliams@llu.edu)Margaret Winnicki (mwinnicki@unmc.edu)