blogpaws 2010 - product reviews: susan getgood

Post on 12-May-2015

699 Views

Category:

Lifestyle

0 Downloads

Preview:

Click to see full reader

TRANSCRIPT

Brands, Bloggers and Best Practices

Susan GetgoodGetGood Strategic Marketing &

Blog With Integrity

Why Brands Want to Work with YouWhy You Want to Work with BrandsBest Practices for Product Reviews

Copyright 2010

WHY BRANDS WANT TO WORK WITH YOU

Copyright 2010

Copyright 2010

Customers Are Online

51% of Americans are moderate to heavy users of information technology (Pew)

50% US Internet users read blogs, 12% write them (eMarketer)

68% US adults visit social media sites, 33% to research products (MarketTools)

Trusting Each Other

Nielsen consumer survey

Copyright 2010

WHY YOU WANT TO WORK WITH BRANDS

Copyright 2010

Copyright 2010

Brands May Offer You: 

Access to exclusive informationEvaluation products or samples for

reviewProducts to give away to readersEvents and junketsSupport for the charities and causes

you care aboutConsulting/advertorial opportunities

What’s In It For You

Reputation as an influential expertIncreased readership Business and employment

opportunitiesIncreased advertising revenueContent for your blog

Copyright 2010

The Balancing Act

The value to both parties – blogger and company – has to be equal.

A fair exchange

Copyright 2010

BEST PRACTICES FOR COMPANIES

Copyright 2010

Micro Macro

The best programs are tightly targeted to a smaller number of bloggers

Scale comes from the network effect, not the volume of the outreach

The opposite – “spray & pray” – less effective Not as relevantNot special

Copyright 2010

Social Media Secret Sauce

1. Relevance2. Respect3. Brevity4. Clarity5. Add Value

Copyright 2010

The (not so) Secret Ingredients

Put the blogger at the center, not your product

Create an emotional connection

Find the mutual value

Copyright 2010

DISCLOSURE: A BEST PRACTICE FOR BLOGGERS

Copyright 2010

“ I disclose my material relationships, policies and business practices. My readers will know the difference between editorial, advertorial, and advertising, should I choose to have it. If I do sponsored or paid posts, they are clearly marked.”

From the Blog With Integrity pledge

Copyright 2010

My disclosure

I am not a lawyer, nor do I play one on the Internet or at blogging conferences.

This material is based on my analysis of the FTC guidelines and review of public materials, including news reports and the Blog with Integrity Webinar with Mary Engle of the FTC, November 10, 2009

Copyright 2010

Disclosure

Why disclosure is importantWhat we should discloseHow bloggers can protect

themselves

Copyright 2010

Why Disclosure is Important

1. Maintaining an honest and authentic relationship with your readers

2. Letting PR and marketers know how they might work with you

3. Complying with FTC guidelines on commercial endorsement & testimonials (truth in advertising laws)

Copyright 2010

What Should You Disclose?

What You Write: Blog Content

EditorialYour original thoughts and ideasNo compensation

AdvertorialYour thoughts and ideas Guided by a sponsor who is compensating you

in some way

AdvertisingMessage entirely controlled by paid sponsor

Copyright 2010

What You Do: Relationships/Policie

s

Material relationships “I am now being sponsored by brand X” “I participate in the [ ] blog network”

Policies and business practices Reviews:

“I review the following type of products […], and keep/return/give away the product at the conclusion of the review”

Compensation: “I do/do not accept compensation for reviews”

Giveaways: “I do/do not do giveaways and contests”

Copyright 2010

What You Do: Relationships/Policie

s

Affiliate relationships“Purchase through this link and help support

me”

Sponsored posts/tweets “I would like to recommend my sponsor, X”

Opinion, especially for efficacy claims“This reflects my own personal experience”

Copyright 2010

FTC Guidelines on Endorsements &

Testimonials

Went into effect 12/1/09Require disclosure of relationship or

compensationImpose liability for false statements on

both company and endorserRelevant to blogging if you:

Are compensated with cash Are compensated with free product Have a material interest in outcome or business

Copyright 2010

Disclosure: Get it Right

Ways to Disclose

Blanket site policyStatement or disclaimer within post Statement or disclaimer before/after

postCategory or Tag on post, ie

SponsoredEasily identifiable hashtag, ie #spon

Copyright 2010

Copyright 2010

Bloggers Must:

Disclose compensated relationships such as: Product reviews Paid posts or tweets Post about a free trip or other benefit Affiliate links Consulting or employment

Follow their stated policies. Failure to do so could be considered “deceptive business practice.”

Contact

Susan GetgoodGetGood Strategic Marketing Inc.978-562-5979Email: sgetgood@getgood.comWeb: www.getgood.comTwitter: @sgetgoodMarketing Roadmaps blog:

http://getgood.com/roadmaps

Copyright 2010

top related