bienvenido,welcome "integrating conflict resolution skills/social and emotional learning into...

Bienvenido,Welcome

"Integrating Conflict Resolution Skills/Social and Emotional

Learning into the Curriculum"

Jennifer Batton, M.A. Jennifer.Batton@tri-c.edu

www.CREducation.org

Danger or Opportunity

Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011, Jennifer.Batton@tri-c.edu

What is Conflict Resolution Education (CRE)?

Models and teaches, in culturally meaningful ways, processes, practices, and skills that help address individual, interpersonal and institutional conflicts, and create safe and welcoming communities.

This helps individuals understand conflict and empowers them to use communication and critical thinking to build relationships and manage and resolve conflicts fairly and peacefully.

(Association for Conflict Resolution, 2002)

Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011, Jennifer.Batton@tri-c.edu

CRE Skill Set: Understanding ConflictIdentify constructive/destructive

conflict (what’s it look like?)Identify conflict triggers in

self/othersIdentify needs-based conflict

Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011, Jennifer.Batton@tri-c.edu

CRE Skill Set: The Role of Emotion in ConflictBuilding emotional vocabulary/skillsIncreasing cultural sensitivity to emotionsIdentifying emotional triggers Using the emotional escalation/de-escalation

ladderIdentify anger styleSelf-soothing/calming strategiesVerbally expressing anger (appropriately)Using questions to identify feelings (for self and other)Using questions to work through conflict (self and other)

Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011, Jennifer.Batton@tri-c.edu

CRE Skill Set: Communication Listening for

Feelings Perception Checking Open v. Closed

Questions I-Statements Supporting and

Encouraging Messages

Using Neutral Language

Paraphrasing Summarizing Nonaggressive

communication (complaint v. criticism v. contempt)

Sending /Recognizing Non-verbal behaviors

Adjusting to Cultural Differences in Language (using direct and indirect language well)

Adjusting to Cultural Differences in Non-verbal Communication (using space, voice, gesture and body orientation in a culturally sensitive way)

Presented by Jennifer Batton, M.A., Cuyahoga Community College, 2011, Jennifer.Batton@tri-c.edu

CRE Skill Set: Problem Solving Steps in decision

making Testing options for

effective decisions Developing realistic

implementation plans for decisions

Facilitating group discussion

to consensus Recognizing

emotional and cognitive perspectives

Effective questioning to assess perceptions

Creating sound arguments

Recognizing conflict styles and matching to situation

Being competent at enacting all conflict styles

Recognizing interests and positions

Questioning to uncover interests behind positions

Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011, Jennifer.Batton@tri-c.edu

Social and Emotional Learning

Power point slide created by Dr. Tricia Jones, Temple University

Integrating CRE/Social Skills in AcademicsLanguage Arts

/LanguagesSpeaking SkillsListening SkillsCritical Thinking

SkillsNegotiation

SkillsPerception SkillsFeelings/

EmotionsCommunication

Skills

Social Studies/History

Role Play Mediations

Evaluating News Articles/Points of View

Practice Governance Models

Problem SolvingDiversity

Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011, Jennifer.Batton@tri-c.edu

Integrating Social Skills in AcademicsMath/Science/Arts/Counselor-

GuidanceScience: Different Points of View,

Problem SolvingMath: Problem Solving, Diversity

Art/Music: Ideas?

Guidance/Counseling: Communication Skills, Problem Solving, Anger Management

Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011, Jennifer.Batton@tri-c.edu

Where is the conflict among us in schools?

• Staff - Staff• Staff - Student• Student - Student• Parent – School Administration/Staff• Community Members – School Staff/Administration

Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011, Jennifer.Batton@tri-c.edu

Policies and Procedures

Habits of Mind and Heart

Structures and Systems

Shared Goals

Conflict Management Applications in Schools

Adapted by Marina Piscolish from Ellen Raider 1987 Institute for International Conflict and Cooperation, Teachers College, Columbia University, NY, NY.

Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011, Jennifer.Batton@tri-c.edu

Potential Linkages of Conflict Resolution in Education

• School board development• Administrator development• Staff development• Engaged-Learner Instructional Practices• Facilitation of planned change• Shared governance practices• Labor-management relations• Parent involvement • Re-invention of discipline and classroom

management• Prejudice reduction and diversity training• Crisis intervention and violence preventionPresented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011, Jennifer.Batton@tri-c.edu

NegotiationCurricula

After SchoolPrograms

BullyingPrevention

RestorativeJustice

Peer Mediation

ExpressiveArts

Classroom Management andAdult Modeling of Constructive Behavior

Social and Emotional Learning

Diversity, Bias Awareness, Multicultural Education

Curriculum Infusion

Teacher and Administrator Education Power point slide created by Dr. Tricia Jones, Temple University

Creating a Comprehensive Program: Beginning StagesAssess Needs

◦ Identify the goals◦ Assess interest

Secure Administrative Support ◦Maintain that support

Orient Staff Give detailed informationHave open discussions about utility Clarify staff expectations of involvement

or support Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011, Jennifer.Batton@tri-c.edu

Creating a Comprehensive Program:Beginning StagesSelect Site Leadership Team (SLT) Identify staff Discuss time/resource commitments Orient Students Select Students/StaffProviding Training Don’t overestimate the learning

curve Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011, Jennifer.Batton@tri-c.edu

Creating a Comprehensive Program: Beginning Stages

Publicize Program Manage expectations Utilize Program Initiate and sustain the program

Coordinate with other initiatives

Refresh skills/knowledgeMaintain a high profile in the school

Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011, Jennifer.Batton@tri-c.edu

Create a Comprehensive Program:Continual ProcessEvaluate Program (Emphasize

student assessment)Evaluate on an ongoing basisFeed information back to improve

program

Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011, Jennifer.Batton@tri-c.edu

Results of a Comprehensive Model

Increase Time Spent on Teaching

Improved AcademicsImproved Attendance at SchoolImproved Relationships

Between Students/Staff/ParentsImproved Behavior in the

Classroom, School, and Community

Increase valuing of diversity and practice of tolerance

Increased connection to the community

Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011, Jennifer.Batton@tri-c.edu

Create a Safe Learning EnvironmentDecrease anti-social behavior

that leads to violenceDecrease conflicts between

groups of studentsDecrease suspensions,

absenteeism, and drop out ratesDecrease incidents of violence

Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011, Jennifer.Batton@tri-c.edu

Examples of State Integration (Ohio)

Social Studies Standards – Required by Ohio Department of Education (ODE)

GRADS Standards – Required by ODEOhio School Climate Guidelines –

Recommended by State Board of EducationAnti-Harassment and Bullying Prevention

LegislationSchool Safety and Violence Prevention Training

– Required 4 hours for all school personnel primary - secondary

Free courses: Ohio Safe School Center - Educators receive continuing education credits for participating in this on-line learning module:

www.ebasedacademy.orgPresented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011, Jennifer.Batton@tri-c.edu

International CRECRE and Peace Education Legislation

and Policies in all World’s Regionshttp://www.creducation.org/cre/global_creExamples: Armenia, GhanaCosta Rica, Guatemala Cyprus, Kenya Philippines , UkraineAnd many more… Presented by Jennifer Batton, M.A.,

Cuyahoga Community College, 2011, Jennifer.Batton@tri-c.edu

Conflict Management Models

Free 5 day on-line course: Managing and Resolving Conflicts Effectively in Schools and Classrooms www.CREducation.orgSponsored by: United States Department of Education/National Association of School Psychologists

Mediation and Comprehensive Programs:

National Recommended Standards for Peer Mediation Programs and Comprehensive School/District Programs

www.acrnet.org

Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011, Jennifer.Batton@tri-c.edu

Free CRE Resources: www.CREducation.org

Additional ResourcesCollaborative for Academic Social and

Emotional Learning www.casel.org

Education Commission of the Stateswww.ecs.org

Campus Conflict Resolution Resourceswww.campus-adr.org

Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011, Jennifer.Batton@tri-c.edu