bci emergency communications report 2017
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11/01/17 The Business Continuity Institute 11
The BCI Emergency Communications Report 2017
Gianluca Riglietti, CBCI
Research & Insight Manager, BCI
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The BCI Emergency Communications Report:
• Demographics
• Triggers of emergency communications
• Staff travel
• Training and education
• Emergency communications plans
• Physical security and emergency communications
Today’s agenda
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About the BCI Cyber Resilience Report 2017
countries
570 70organizations
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Emergency communications uptake
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Emergency communications uptake
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Main causes of disruption
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Triggers of emergency communications
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Emergency communications processes
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Embedding business continuity
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Who owns the plan?
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Who owns the plan?
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Staff travel and emergency
communications
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Staff travel and emergency
communications
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Training and education programmes
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Training and education programmes
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Exercising emergency communications
plans
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Exercising emergency communications
plans
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Accepted response levels
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Actual response levels
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Promoting responses
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Physical security challenges
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Priorities during a physical security incident
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Causes of failure
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• Physical security is one of the greatest concerns for business continuity and
resilience professionals when dealing with emergency communications
plans;
• Organizations are increasingly concerned about communicating with a
mobile workforce;
• The human factor remains pivotal to the success of emergency
communications plans;
• Business continuity professionals have a central role in managing
emergency communications;
• Traditional modes of communicating during an emergency remain the most
popular, such as emails and text messages.
Key takeaways
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Thank you
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