11/01/17 The Business Continuity Institute 11

The BCI Emergency Communications Report 2017

Gianluca Riglietti, CBCI

Research & Insight Manager, BCI

11/01/17 The Business Continuity Institute 2

The BCI Emergency Communications Report:

• Demographics

• Triggers of emergency communications

• Staff travel

• Training and education

• Emergency communications plans

• Physical security and emergency communications

Today’s agenda

11/01/17 The Business Continuity Institute 3

About the BCI Cyber Resilience Report 2017

countries

570 70organizations

11/01/17 The Business Continuity Institute 4

Emergency communications uptake

11/01/17 The Business Continuity Institute 5

Emergency communications uptake

11/01/17 The Business Continuity Institute 6

Main causes of disruption

11/01/17 The Business Continuity Institute 7

Triggers of emergency communications

11/01/17 The Business Continuity Institute 8

Emergency communications processes

11/01/17 The Business Continuity Institute 9

Embedding business continuity

11/01/17 The Business Continuity Institute 10

Who owns the plan?

11/01/17 The Business Continuity Institute 11

Who owns the plan?

11/01/17 The Business Continuity Institute 12

Staff travel and emergency

communications

11/01/17 The Business Continuity Institute 13

Staff travel and emergency

communications

11/01/17 The Business Continuity Institute 14

Training and education programmes

11/01/17 The Business Continuity Institute 15

Training and education programmes

11/01/17 The Business Continuity Institute 16

Exercising emergency communications

plans

11/01/17 The Business Continuity Institute 17

Exercising emergency communications

plans

11/01/17 The Business Continuity Institute 18

Accepted response levels

11/01/17 The Business Continuity Institute 19

Actual response levels

11/01/17 The Business Continuity Institute 20

Promoting responses

11/01/17 The Business Continuity Institute 21

Physical security challenges

11/01/17 The Business Continuity Institute 22

Priorities during a physical security incident

11/01/17 The Business Continuity Institute 23

Causes of failure

11/01/17 The Business Continuity Institute 24

• Physical security is one of the greatest concerns for business continuity and

resilience professionals when dealing with emergency communications

plans;

• Organizations are increasingly concerned about communicating with a

mobile workforce;

• The human factor remains pivotal to the success of emergency

communications plans;

• Business continuity professionals have a central role in managing

emergency communications;

• Traditional modes of communicating during an emergency remain the most

popular, such as emails and text messages.

Key takeaways

11/01/17 The Business Continuity Institute 25

Thank you