anz momentum day 2012

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An Overview of Pervasive Governance

August 29, 2012

Prashanth Shetty Senior Director, Product Management Information Intelligence Group

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2020

THE BIG PICTURE

35ZB of information

70 of data is generated by individuals

%

data requiring security beyond baseline levels

30 % 50 % -

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1/3 data created annually

will either live in or pass through the cloud

Source: “The Digital Universe Decade: Are You Ready?”

EMC-sponsored White Paper, May 2010

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Complicating Factors For IT

DATA CENTERS UNIFY, BUT DATA

DISAGGREGATES

Data Centers

Data

THREE DIMENSIONAL INFORMATION

GROWTH

• Amount

• Richness

• Dispersion

• Regulations, Standards, Acts…

• Digital

• Global

EXPANDING REGULATORY

REQUIRMENTS

CHOICE COMPUTING

• Mobile

• 7x24

• Distributed

CLOUD CAN ADD COMPLEXITY

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WHAT IS PERVASIVE GOVERNANCE?

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Understanding, protecting, and tracking information… Regardless of Location

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UNDERSTAND AUTOMATE PROTECT

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AUDIT TRACK CONTROL

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AUDIT TRACK CONTROL

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FEDERATED POLICY

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ENTERPRISE EXTENDED PERVASIVE Understand

Automate Policy Protect

Audit Track

Control

Federated Policy

THE FIRST STEP

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Pervasive Governance Requirements

Intelligent, High Performing, Transparent

Understand Your Content (Value & Risk)

Protect & Control

(On & Off Premise)

Discover & Produce

(Early Case Assessment)

Automate & Enforce Policies (Prove Compliance)

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UNDERSTANDING YOUR CONTENT

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IS YOUR CONTENT BEING

STORED IN THE RIGHT PLACE?

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WHAT TYPE OF INFORMATION IS FLOATING AROUND MY ORGANIZATION?

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WHAT BUSINESS RECORDS ARE OUT THERE THAT

I DON’T KNOW ABOUT?

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HOW DO YOU

GET CONTROL?

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VISIBILITY

YOUR CONTENT

THIS IS DISCOVER PROTECT ENSURE COMPLIANCE OF

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CATALOG ANALYZE ACT

CONTENT VISIBILITY

CATALOG ANALYZE ACT

IDENTIFY & INDEX

CLASSIFY SEARCH REPORT SET ACTION

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• Reduced risk of sensitive data being lost or stolen

• Reduced risk by locating personally identifiable information spread across 100TB of data in 9 locations

• Proactive daily scanning process of new data to assess risk and secure sensitive data

Financial Services Provider

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AUTOMATE AND ENFORCE

POLICIES

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Governance: Has Been A Balancing Act

CONSISTENTLY APPLY &

ENFORCE POLICY

MAINTAIN WORKER

PRODUCTIVITY

Automation

• Unify policies across repositories

• Automated content classification

• Transparently apply and enforce retention

Transparency

• No user intervention; reduces burden on workers

• Keeps worker productivity high

• Promotes consistency

+

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Federated Policy Management

Centralize policies

Create a master policy engine

Federate policies to content…

– Controlled by other applications

– Located in the cloud

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Automating Governance Prove How & Why Decisions Were Made

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• Paper-based system and limited electronic capabilities made finding and accessing information time consuming and difficult

• Increased departmental productivity by 800%

• Return on investment estimated at 265% with payback in just over one year

• Average annual savings of $325,000 with annual benefits at over $2,500 per user

Canadian Council for the Arts

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PROTECT AND CONTROL

CONTENT

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Protect Content Wherever it Resides

RISK CONTROL

Revoke Access Or Change Permissions

After External Distribution

Ensure That Only Authorized Recipients Can View, Copy, Print Or Edit Information

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Healthcare Contracting Organization

• Manages contracts with more than 500 healthcare suppliers; each requires executive review by member organization

• Accessing information in seconds vs. days and making quick decisions = cost savings

• Payback period < 1 year; savings passed onto members keeping organization competitive

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DISCOVER AND PRODUCE

CONTENT

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The Costs Of eDiscovery

At An All-Time

High

Sanctions

To Review 100 GB Of Data

$2M+

Companies Saying

eDiscovery Is Hard

80%

Per Case eDiscovery Costs For

F200

$2.9M

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Why Bring eDiscovery In-House?

AIIM Industry Watch,” Records Management Strategies

– Plotting the changes”, 2011

Gartner Market Scope for EDiscovery (2009), p7

Average days for legal discovery process without

and with a records management system

Governance

eDiscovery Payback

Quick ROI

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Healthcare Organization

• Over collection resulting in high review costs and no visibility into case data to conduct early case assessments

• Significant reduction in review - up to 90% reduction in data sent for review

• Robust abilities to conduct early case review and reuse data collected for other cases

• New process has paid for itself multiple times over

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EMC’s Market Leading Products for Pervasive Governance

Worldwide Standalone Early Case

Assessment Applications SEP 2011

LEADER

KAZEON

Dynamic Case Management

JAN 2011

LEADER

DOCUMENTUM XCP

Enterprise Content

Management Software MAY 2012

LEADER

DOCUMENTUM

Enterprise Content

Management Software OCT 2011

LEADER

DOCUMENTUM

Enterprise Content

Management Software NOV 2011

LEADER

DOCUMENTUM

Enterprise Content

Management Software MAY 2012

LEADER

RECORDS MANAGEMENT

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IT Policy Enforcement – Risk Assessment

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IT Policy Enforcement – Gain Insight Cleanup stale data through migration to inactive archive

Step 1:

Select files not accessed in the past 365 days

Step 2:

Select Action

- Move

Step 1:

Select files not accessed in the

past 365 days

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Step 3:

Select target location – Tier_2_Storage

Step 3:

Select destination (Tier 2

storage, Documentum, etc.)

Step 4:

Set enforcement schedule

IT Policy Enforcement Example - Remediate Cleanup stale data through migration to inactive archive

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HOW IT CAN WORK

FOR YOU

Have difficulty in storing and managing the increasing volume of digital content?

Do not have a clear understanding of what content is “out there”?

Need to upgrade your storage infrastructure to support growing content storage needs?

Have users complaining of difficulty finding information in a timely manner?

Have concerns about the financial implications of information risk?

Are expanding the use of mobile devices including laptops, tablets, and smartphones?

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THANK YOU Prashanth.shetty@emc.com