andrew (andy) matthews & nicko waymouth · andrew (andy) matthews & nicko waymouth. key...
Post on 13-Oct-2019
11 Views
Preview:
TRANSCRIPT
Andrew (Andy) Matthews
& Nicko Waymouth
Key changes to the FTA Key changes to the CGA
• Compulsory interview powers• Enforceable undertakings• Management banning orders• Increased penalties• Unsubstantiated representations• Contracting out• Extended warranties• Uninvited direct sales• Unsolicited goods • Internet sales (identify “in trade”)• Layby sales• Auctions
• Contracting out• Guarantee of delivery• Tailored guarantee for gas and
electricity• “Acceptable quality” (includes second-
hand goods)• Applies to goods sold by auction and
competitive tender
top related