an industry survey of cash handling · for cash counting and management total surveys: 169 live...

An Industry Survey of Cash Handling

Lupita Sather – Tellermate, Inc.

Tuesday, September 16th, 2014 2:45 pm – 3:20 pm

Expert opinion on cash handling as reported by

169 companies & projected over the next 3 years

Objective: Discover current trends

in cash management

Target

Industries:

Retail, Grocery & Food

Service

Geography: North America

Target

Audience:

Executives responsible

for cash counting

and management

Total

Surveys:

169 live responses

Background

for the Results

55% of respondents believe that automation of manual

cash counts at the point of sale is very or extremely important

11% 9%

25% 21%

34%

0%

5%

10%

15%

20%

25%

30%

35%

40%

Not at all important

Slightly Important

Neutral Very Important Extremely important

81% of respondents believe that creating accountability for every

person in the cash handling process is very or extremely important

2% 5%

11%

27%

54%

0%

10%

20%

30%

40%

50%

60%

Not at all important Slightly Important Neutral Very Important Extremely important

Accountability seen as

the single most

important issue!

3%

8%

14%

33%

43%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Not at all important

Slightly Important

Neutral Very Important Extremely important

Second most

important issue!

76% of respondents state that reducing the amount of time

managers spend handling cash (e.g., counting cash drawers and

preparing deposits) is very or extremely important

Electronic counting is the most effective technology for counting

bills and coins at the point of sale and in the back office

29%

11%

43%

14%

4% Manual Counting

Mechanical (friction counters for

bills, coin counters)

Electronic (weight based coin and

bill counting)

Smart Safes

Cash recyclers

OVER 25,000 Tellermate

cash counters in use

across MAG Attendees!

30% of companies with stores that are in attendance at this

conference use Tellermate equipment in their stores & restaurants

Introducing T-ice

73% of respondents indicated that the end of the day is an

optimal standard for preparing bank deposit

27%

73%

End of Shift

End of Day

30% of the companies indicated they take 50% or greater of

daily sales in cash

17%

13%

3%

6%

2%

14%

8%

16%

5%

16%

0% 5% 10% 15% 20% 25% 30%

Percentage of total sales which come in the form of cash

An Industry View on Cash Handling

The smarter way to count and manage cash

Lupita Sather

Business Development Manager- Northeast

lupita.sather@tellermate-us.com