an industry survey of cash handling · for cash counting and management total surveys: 169 live...
TRANSCRIPT
An Industry Survey of Cash Handling
Lupita Sather – Tellermate, Inc.
Tuesday, September 16th, 2014 2:45 pm – 3:20 pm
Expert opinion on cash handling as reported by
169 companies & projected over the next 3 years
Objective: Discover current trends
in cash management
Target
Industries:
Retail, Grocery & Food
Service
Geography: North America
Target
Audience:
Executives responsible
for cash counting
and management
Total
Surveys:
169 live responses
Background
for the Results
55% of respondents believe that automation of manual
cash counts at the point of sale is very or extremely important
11% 9%
25% 21%
34%
0%
5%
10%
15%
20%
25%
30%
35%
40%
Not at all important
Slightly Important
Neutral Very Important Extremely important
81% of respondents believe that creating accountability for every
person in the cash handling process is very or extremely important
2% 5%
11%
27%
54%
0%
10%
20%
30%
40%
50%
60%
Not at all important Slightly Important Neutral Very Important Extremely important
Accountability seen as
the single most
important issue!
3%
8%
14%
33%
43%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Not at all important
Slightly Important
Neutral Very Important Extremely important
Second most
important issue!
76% of respondents state that reducing the amount of time
managers spend handling cash (e.g., counting cash drawers and
preparing deposits) is very or extremely important
Electronic counting is the most effective technology for counting
bills and coins at the point of sale and in the back office
29%
11%
43%
14%
4% Manual Counting
Mechanical (friction counters for
bills, coin counters)
Electronic (weight based coin and
bill counting)
Smart Safes
Cash recyclers
OVER 25,000 Tellermate
cash counters in use
across MAG Attendees!
30% of companies with stores that are in attendance at this
conference use Tellermate equipment in their stores & restaurants
Introducing T-ice
73% of respondents indicated that the end of the day is an
optimal standard for preparing bank deposit
27%
73%
End of Shift
End of Day
30% of the companies indicated they take 50% or greater of
daily sales in cash
17%
13%
3%
6%
2%
14%
8%
16%
5%
16%
0% 5% 10% 15% 20% 25% 30%
Percentage of total sales which come in the form of cash
An Industry View on Cash Handling
The smarter way to count and manage cash
Lupita Sather
Business Development Manager- Northeast