an attitude of customer service
Post on 05-Dec-2014
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DESCRIPTION
These are the corresponding slides to the presentation held on October 5, 2010 at the Education Service Center Region 9 in Wichita Falls, Texas.
TRANSCRIPT
Customer service is a
series of activities
designed to enhance
the level of
customer satisfaction.
- and it’s also -
the feeling thata product or service
has met the customers expectation.
Communication is a process by which
information is transmitted from one person to another and it elicits a response.
Communication Skills
www.SlideShare.net/BradDomitrovich
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