ame conference - best practice l-3 wescam - quick hits an engagement strategy

Best Practice Competition Quick Hits - Employee Engagement

Strategy

AME 2013 Consortia EventPrepared by:Erin Swindall, Jeremy Koole

Our Company

0503 07 09 1101

•Lean Thinking/methods•POU/KanBan/Kaizen•Outsourced CCA & Harness Build

•5S/Visual Factory•Outsourced ¾ MCU & HC Builds

•Progressive Build/Takt Time•Mfg Cells/ Co-location•Root Cause•Lean Beyond Operations•MX 20/MX10/Optics Capacity• Lean Cert. for Mfg Eng

•Process Mapping•MX15 Line•Std Testing

•Core Competency•Outsourced Mech Kits

Internal Improvement Strategies

Maximizing Supply Chain

•Rationalize Suppliers•VMI/KanBan /EDI•Integrated supply chain teams/processes.•Shared Forecasting•Early Supplier involvement

• Strategic Supply Chain Partnerships

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• Focused Factory Teams• Standard Work•Certified Lean SME Funnel•Lean Product Development•Engaging the Masses

Continuous Improvement Journey

Exploit Continuous Improvement to Leverage Growth

L-3 Excellence Road Map

Quick Hits – Falls Under Employee Engagement

Engage the MassesWhat is a Quick Hit?

Improvement where: • one individual or a

small number of people can quickly implement an improvement

• within scope of their department.

Every little thing adds up!

Engage the MassesPurpose of a Quick Hit

• To engage the masses• Mechanism that was simple, easy

to use, and relevant for all employees.

• Encourages change process.• Make change not just suggestions!

Quick Hits – simple, easy to use, relevant

SUPPORT STRUCTURE

Green Belt Training

ENGAGEMENT Launch of Quick Hits

ASSESSMENT Effectively Assessment

LAUNCH IMPROVED PROCESS

Engagement

History of Quick Hits

Subject Matter Experts across the Organization

Initial Launch

•Goal for 2012 = 3 Quick Hits/Employee

•Result for 2012 = 1.5 Quick Hit/Employee

Decent Results

SUPPORT STRUCTURE

Green Belt Training

ENGAGEMENT Launch of Quick Hits

ASSESSMENT Effectivity Assessment

LAUNCH IMPROVED PROCESS

Engagement

Adding to Our History…

Feedback From Assessment

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What is a Quick Hit? What do

I do?

I have no time!

How do weRecord Results?

Listen to the Voice of the Customer

SUPPORT STRUCTURE

Green Belt Training

ENGAGEMENT Launch of Quick Hits

ASSESSMENT Effectivity Assessment

LAUNCH IMPROVED PROCESS

Engagement

Adding to Our History…

Birth of the Quick Hit Blitzes!

Quick Hit Blitzes

• Run FACILITATED BLITZES containing:

• Each Quarter, New Angle

Training Gemba Action List Creation

Get it done in a week!

Quick Hit Blitz Photos

Monthly Pizza Lunch Competition…a good Motivator

Promote your wins using all media outlets

Share Results on Media Outlets

All Hands, Staff MeetingsProject Display Boards

TVs Internal Website

Engaging the Masses

People working Together…..Implementing solutions

Common Situation

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Where are my keys?

Solution

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Laser Lab Door Key

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Where did the key go?

Laser Lab Door Key

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Have you seen the key?

What a waste of time

So Frustrating!

Laser Lab Door Key

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Quick Hit!Install Cable

Retractor

Laser Lab Door Key

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Payload Puck

Simple but critical support block used in a production build

Payload Puck

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Where does this go?

Who Knows?!Let’s file it in the grey bin

Payload Puck

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Quick Hit!Etch the top with

instructions

Payload Puck

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Hey optics, here is your Payload Puck!

Thank you

Outcomes of Quick Hits Blitz

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Outcomes of Quick Hits Blitz

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Outcomes of Quick Hits Blitz

Testimonial

My thoughts do count!

Team work!

Bring it on!

MMmmm Pizza!

Hey, what if we implement

this or try that?

Can I help? What else

can we do?

Why didn’t we do this years ago?

Wow, that was easy!

Results!

$1.36 Million

90 Quality Improvements

40+ Blitzes Completed

3400 km Walking Reduced

2900 UnneededItems Removed

7.3 Quick HitsPer Employee

Next Steps• Moving outside of operations• Moving into office areas• Have teams do their own blitzes

Questions & Answers

Quick Hits