amazon seller

PowerPoint Presentation

Amazon seller
web & social computing

By: Kalthoom Almaqbali

Outlines

Set up your account .

Understand product detail pages .

How to list products on Amazon .

Seller review.

Improve seller review

Why Amazon?

The Top of E-commerce

Easy and Secure .

256 products for seal every day (Billions of products a year ).

Available in most major countries of the world .

Provide continues support .

Set up your account .

New registration to amazon seller central .

Understand product detail pages .

Understand product detail pages .

Understand product detail pages .

Understand product detail pages .

Understand product detail pages .

Understand product detail pages .

My products

How to list products on Amazon .

How to list products on Amazon .

How to list products on Amazon .

How to list products on Amazon .

Seller review

Review Amazon ( POP) Customers

Perfect Order Percentage Score (POP)

The Perfect Order Percentage (POP) score can help you identify and resolve customer experience issues and improve your order fulfillment processes.

POP score:

Negative Feedback

A-to-z Guarantee Claim

Chargeback

Cancellation

Late Shipment

Refund

Buyer-Initiated Message

Perfect Order Percentage Score (POP)

The score is calculated as follows: the number of perfect orders from the past 90 days divided by the total number of orders received during that time.

Some common issues that can cause orders to register as imperfect:

Incorrect or unclear listings: If there are errors or misleading information in your product details

Late shipments: When buyers do not receive orders or shipping confirmations by the promised date

Invalid or missing tracking information: Incorrect tracking or no tracking at all may result in buyer complaints. This is reflected with a checkmark in any of the following report columns: Buyer-Initiated Message, Negative Feedback, and A-to-z Guarantee Claim.

Cancelled orders: Cancellations caused by out-of-stock inventory or pricing errors create a poor buyer experience

Customers review

What Amazon Customer Reviews Can Do For You?

Push on-the-fence buyers into a purchase .

Convince consumers to buy your product over alternatives .

Assure customers of quality .

Serve as word of mouth recommendations .

Get better Reviews on Amazon

Provide a great consumer experience. The majority of negative reviews involve consumers feeling misled about a product.

Send follow-up emails after an Amazon purchase asking for feedback. Amazon asks for feedback following a purchase, but its a generic email with nothing special. Instead, send personalized review requests.

Use the helpful techniques . FeedbackFive ,Amzaar ,FBA and others .

Questions ?

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