a utomotive call center
Post on 22-Feb-2016
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Call Today!...(800) 890-8850Call Today!...(800) 890-8850
Automotive Call Center
The solution to your BDC problems
Call Today!...(800) 890-8850
The Broken Gear
Sales
Calls
Leads
• Dealerships aren’t turning leads into sales• Calls aren’t being made in a smart,
efficient, or effective way
If calls aren’t made correctly, then leads won’t
turn into sales
Call Today!...(800) 890-8850
Make it Work!
Sales
Calls
LeadsThe Automotive Call Center from DealerLink is theperfect way to fix your BDC problems
Manageable Appointment
Process
Timing, Skill, and Direction
Incorporation of All Types of Leads
Call Today!...(800) 890-8850
Any Lead, Any Company• Full service follow-up on
all leads from all sources• Includes invalid lead
returns to other companies
Remember!DealerLink promises validity for all of its Auto Sales Leads!
Our BDC
Firm 2Leads
Firm 1Leads
DealerLink
leads
Leads
Call Today!...(800) 890-8850
• Bilingual Call Center• Attitude-Oriented Callers: Trained to instill
excitement in your customers.• Appointment-Oriented Callers: Highly
focused on getting you sales appointments
Skilled Call Professionals
Calls
Leads
Call Today!...(800) 890-8850
The Right Calls at the Right Time• We make calls to all provided contact
points• 8 times in the first 10 days• Calls timed for work day• If your customer can be found, we will find
them
Calls
Leads
Call Today!...(800) 890-8850
• Appointments made at the earliest possible time for you and your customers
• Our BDC makes appointments according to your schedule.• Appointments made for individuals, not numbers
Detailed Appointment Management
Sales
Calls
Leads
Call Today!...(800) 890-8850
Real-Time Appointment Notification• Instant email notifications to your GM and the
assigned salesperson
Sales
Calls
Leads
Call Today!...(800) 890-8850
Missed Appointment Follow-Up• If a customer misses an appointment, we do
the follow-up to re-schedule an appointment
Appointment
Show
Sales Opportunity!
No Show
Follow-UpAnd
ReschedulingSale
s
Calls
Leads
Call Today!...(800) 890-8850
0102030405060708090
100 Leads
Successful Connection Ap-
point-ments Made
Appoint-ments Kept
Missed Opportuni
ty
Missed Appointments are Missed Opportunities!
Missed Appointments?
Call Today!...(800) 890-8850
Get Back in Gear!• DealerLink’s Automotive Call Center is the
service you need to maximize your lead returns
Sales
Calls
Leads
Manageable Appointment
Process
Timing, Skill, and Direction
Incorporation of All Types of Leads
Call Today!...(800) 890-8850
Call DealerLink Today! 800-890-8850 or
704-544-9100
www.DealerLink.us
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