a progressive training approach improves cruise ship safety · proprietary and confidential - ©...

Proprietary and Confidential - © CSMART 2014

International Union of Marine Insurers

Conference in Hong Kong 2014

A Progressive Training Approach

Improves Cruise Ship Safety

Captain Hans G. Hederstrom, FNI

Managing Director, CSMART

Part of the Carnival Corporation & plc Group

www.csmartalmere.com

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Presentation Summary

• CSMART

• Traditional Bridge Organisation

• Creating Resilient Organisations

• Training at CSMART

• Proficiency, Training & Assessment

• Working with Pilots

• Conclusion

• The way ahead

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CSMART Almere, The Netherlands

• Two Full Mission Bridge & Engine room simulators

• Eight Part Task Bridge simulators

• 16 Part Task Engine simulators

• 3800+ officers scheduled to be trained in 2014

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New CSMART Training Center

Starts operation 2016

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Traditional Bridge Organisation

Captain operating and leading

in front of the bridge team

“He must know

something I

don’t.”

“I wouldn’t

have done it

that way..

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The Aim with our Training

Is to create resilient socio-technical systems,

where disturbances are anticipated and managed,

well before leading to negative consequences.

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A Bridge Organisation is Resilient ...

when there are control functions in place to

prevent risk from increasing to unacceptable levels

Co-Navigator Navigator

Operations Director Administrator

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Successful Teams ...have certain characteristics in common:

1. a shared mental model

2. proactive and anticipate next condition

3. cross-check all actions before execution

4. challenge any deviation from the plan

5. debrief and learn after each major event

6. past successes is no guarantee for future safety

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Simulator Training Technical Skills

ECDIS - NACOS 1 • IMO Model Course 1.27

• Type Specific Training on

the NACOS system

ECDIS - NACOS 2 • Corporate Voyage

Planning Procedures

• In depth use of Integrated

Navigation Systems &

Track Pilot system

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BRM 1 & 2 - Training With Focus On

Organisation, Procedures & Human Factors

Co-Nav. Nav. Instructor Lookout

Operations

Director

Pilot

Helmsman

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Ship Handling

Ship Handling 1

Developing a foundation for

understanding forces acting

upon a ship

Ship Handling 2 Challenging situations, due

to environmental conditions

and/or breakdown of

essential components

The use of all available resources are emphasized;

technical skills, BRM & SOP’s

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Onboard Follow-Up & Coaching

From 2015 Line Check

Instructor

Conducted by Fleet Captains & Instructors

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Proficiency, Training & Assessment After completing all courses

Assessed competencies

• BRM 1 & 2

• ECDIS & Voyage planning

• Bridge equipment

• Automation

• Collision Regulations

• Ship stability

• Ship handling

• IALA

• Core competencies

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In what other industry than shipping...

Pilot arriving on the bridge

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Master – Pilot briefing

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A new team is formed

Pilot Operations Director

Navigator Co-Navigator

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Conclusion

Advantages with Function-Based Organisation:

• Facilitates operational resilience

• Available resources are utilised

• Clear task allocation

• Creates an engaged team

• Lowers hierarchical barriers

• Provides for a higher level of safety

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The way Ahead

Organisational Resilience through

Function- Based organisations