a progressive training approach improves cruise ship safety · proprietary and confidential - ©...

Proprietary and Confidential - © CSMART 2014

International Union of Marine Insurers

Conference in Hong Kong 2014

A Progressive Training Approach

Improves Cruise Ship Safety

Captain Hans G. Hederstrom, FNI

Managing Director, CSMART

Part of the Carnival Corporation & plc Group

www.csmartalmere.com


Presentation Summary

• CSMART

• Traditional Bridge Organisation

• Creating Resilient Organisations

• Training at CSMART

• Proficiency, Training & Assessment

• Working with Pilots

• Conclusion

• The way ahead


CSMART Almere, The Netherlands

• Two Full Mission Bridge & Engine room simulators

• Eight Part Task Bridge simulators

• 16 Part Task Engine simulators

• 3800+ officers scheduled to be trained in 2014


New CSMART Training Center

Starts operation 2016


Traditional Bridge Organisation

Captain operating and leading

in front of the bridge team

“He must know

something I

don’t.”

“I wouldn’t

have done it

that way..


The Aim with our Training

Is to create resilient socio-technical systems,

where disturbances are anticipated and managed,

well before leading to negative consequences.


A Bridge Organisation is Resilient ...

when there are control functions in place to

prevent risk from increasing to unacceptable levels

Co-Navigator Navigator

Operations Director Administrator


Successful Teams ...have certain characteristics in common:

1. a shared mental model

2. proactive and anticipate next condition

3. cross-check all actions before execution

4. challenge any deviation from the plan

5. debrief and learn after each major event

6. past successes is no guarantee for future safety


Simulator Training Technical Skills

ECDIS - NACOS 1 • IMO Model Course 1.27

• Type Specific Training on

the NACOS system

ECDIS - NACOS 2 • Corporate Voyage

Planning Procedures

• In depth use of Integrated

Navigation Systems &

Track Pilot system

Proprietary and Confidential - © CSMART 2014 Proprietary and Confidential - © CSMART 2014

BRM 1 & 2 - Training With Focus On

Organisation, Procedures & Human Factors

Co-Nav. Nav. Instructor Lookout

Operations

Director

Pilot

Helmsman

Proprietary and Confidential - © CSMART 2014 Proprietary and Confidential - © CSMART 2014

Ship Handling

Ship Handling 1

Developing a foundation for

understanding forces acting

upon a ship

Ship Handling 2 Challenging situations, due

to environmental conditions

and/or breakdown of

essential components

The use of all available resources are emphasized;

technical skills, BRM & SOP’s


Onboard Follow-Up & Coaching

From 2015 Line Check

Instructor

Conducted by Fleet Captains & Instructors


Proficiency, Training & Assessment After completing all courses

Assessed competencies

• BRM 1 & 2

• ECDIS & Voyage planning

• Bridge equipment

• Automation

• Collision Regulations

• Ship stability

• Ship handling

• IALA

• Core competencies


In what other industry than shipping...

Pilot arriving on the bridge


Master – Pilot briefing


A new team is formed

Pilot Operations Director

Navigator Co-Navigator


Conclusion

Advantages with Function-Based Organisation:

• Facilitates operational resilience

• Available resources are utilised

• Clear task allocation

• Creates an engaged team

• Lowers hierarchical barriers

• Provides for a higher level of safety


The way Ahead

Organisational Resilience through

Function- Based organisations

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