a large-scale participatory designdisi.unitn.it/~deangeli/homepage/lib/exe/fetch.php?... · a...

A LARGE-SCALE PARTICIPATORY DESIGN

Antonella De Angeli Department of Computer Science and Engineering

Smart  students  building  their  campus:  

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Smart students building their campus

•  Smart campus: An introduction

•  Design in the wild!

•  List of services

•  Iterative interaction design

•  Field study

•  BUILDING THE COMMUNITY!

AGENDA

SMART CAMPUS: AN INTRODUCTION

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Smart students building their campus

Socio-technical platform for the creation and delivery of campus services

Territorial lab for experimenting with innovative ICT solutions

Community of active people designing services they need and like

WHAT IS SMART CAMPUS?

Community creating services they need and like

METHODOLOGY

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Smart students building their campus

DESIGN

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Smart students building their campus

List of services

Refining Scenarios Iteratively

Interaction Frameworks

Visual Language

Refining Form & Behavior

Personas Scenarios

PACT analysis

User Research

Sketches Prototypes & Evaluation

Implementation Evaluation Redesign

ENVISIONING NEW SERVICES

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Smart students building their campus

Methodology Participatory design with 6 groups of students Questionnaire study: perspective students Focus groups Design workshops Diary study

Results List of services Personas Scenarios

USER RESEARCH

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SPACE FOR DESIGN

MEDIA PEOPLE

WEB-SITE

SOCIAL NET

ORIENTA

TRAVELLING

WHERE DO I STUDY?

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Variations due to Careers Perspective, Triennale, Specialistica, PhD Newcomers, second/third year, planning and writing the thesis

Gender Curriculum Country of origin

STUDENTS

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BENCHMARKING

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FIRST LIST OF SERVICES 3 Design Trajectories

Learning Daily Life Recreation / spirituality

List of 25 Services (PACT style) Discover Trento. A geographical service for students who wish to share their interests while moving around Trento. It emphasizes the social context (leisure, sport and culture). It would provide foreigners with a means for exploring the territory (implications for tourism).

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SERVICES: MIX OF USER, UNI & TECH REQUIREMENTS

BUILDING THE SERVICES

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Carlo received his MSc degree in Computer Science from the University of Trento in November and is now looking for a position as programmer in Torino.

He was invited to submit a CV and some examples of his work to an important software company but he is having a difficult time to find the right material among the many course-works, programs and sketches produced in the last years.

He searches his hard disk, memory sticks and old laptop for documents about which he has forgotten names and location. When he found them, he often cannot open them because the applications with which they were created are old. He finds himself after two days of work with little materials and still needs to write a CV.

SCENARIOS

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Smart students building their campus

Plan your trips in Trento and monitor your recurrent trips

Discover interesting events, places and itineraries in Trento

Manage your communities, share and follow relevant topics

Organize the messages form the campus, the city, and the other apps

Capture your experiences and share them with friends

Present yourself by combining certified info from Uni with your own content

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SERVICE DESIGN

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Smart students building their campus

SERVICE DESIGN

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GOING LIVE!!

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Smart students building their campus

GOING LIVE!!

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Smart students building their campus

EVALUATION

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Smart students building their campus

ORGANISING THE STUDY

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DESIGNERS Heuristics Evaluation User-based Evaluation Field Study

Design Forum

METHODOLOGY

USERS Questionnaire Attrak-Diff2 (Pragmatic-Hedonic - Aesthetics) 7-point semantic differential Diary Study Interviews Forum

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Smart students building their campus

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Smart students building their campus

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Smart students building their campus

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Smart students building their campus

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Smart students building their campus

Diversify the community! Participatory Design Seminar – Faculty of Sociology: snowball approach

CSCW course – MSc Computer Science –

Moving to the city! Vivi Trento & Viaggia Trento released to Trento Municipality: 500 users

BUILD, RESEARCH, BUILD, EXPERIMENT!

Enlarging the Lab: Interns, Thesis – setting the ground for EUD Elaborate a model/process for designing SUCCESFUL services

MORE TESTING & DESIGN

EMPOWERING THE COMMUNITY

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GOING OPEN SOURCES

YOUR CONTRIBUTION

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APPLY:

Use consolidated techniques to evaluate, & redesign existing apps

REFLECT:

What can be done better? CREATE:

Expand the suite of services creating your own

YOU WILL BECOME PART OF THE TEAM

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Smart students building their campus

Via alla Cascata 56C Povo di Trento, 38123

Italy

info@smartcampuslab.it

www.smartcampuslab.it

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Thank you!