9-1-1 & broadband implications cheryl bledsoe, clackamas 911 tech manager on twitter

9-1-1 & Broadband ImplicationsCheryl Bledsoe, Clackamas 911 Tech Manager

www.Clackamas.us/911cbledsoe@Clackamas.us @cherylble on Twitter

Objectives Current 911 environment Coming Changes Transitional Needs

What is 9-1-1 to the Public?

What is 9-1-1 to First Responders?

What is 9-1-1 to a 9-1-1 Agency?

TELEPHONE RADIO COMPUTER-AIDED DISPATCH (CAD)

CONNECTIVITY & NETWORKING

REDUNDANT POWER BACKUP CENTERS

Coming Changes to 9-1-1

Analog-To-Digital

ChangesNext

Generation 9-1-1

Mobile Applications

Advantage: Redundancy & Failover

Concern: Timelines for Infrastructure

ImplementationConcern: Tension between Security & Open Source

Advantages & Concerns

Technical Transition Needs Broadband Needs

Network Prioritized for Public Safety…….OR…… Cost-Effective & Competitive with Commercial Alternatives

Integrated Data Capabilities CAD Integration Fewer Apps, more Systemic & Robust Data Feeds

Minimal Systemic Downtime & Delays Realistic Failure Rates & Expectations (No Rainbows & Unicorns)

Secure from Threats of Outside Manipulation

Summary Thoughts

Data changes everything about Public Safety

Legacy Infrastructure Makes Transition Difficult

Think systemically, not in granular capabilities

Integration & ease of communications = key for emergency responders.

Contact Information

Cheryl Bledsoe,Clackamas County 9-1-1www.Clackamas.us/911

cbledsoe@Clackamas.us 503-722-6708