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Physician  Engagement  Evolved  Kevin  Valis  

}  Exploring how VA can bring physicians into the discussion during real time decision making.

}  Speaker Profile Profile •  Who we are and what we do

}  Supply Chain Blueprints •  Operational process •  Culture •  Technology

}  Examples •  Spine project

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}  “Culture is what people do when no one is looking.”

}  ~ Herb Kelleher, Chairman }  Southwest Airlines } 

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-  Be courteous and respectful -  Show care in everything we do and say -  Listen and seek to understand others’ needs

Compassion

-  Strive to exceed expectations -  Act with urgency to deliver quality and value -  Share knowledge and be innovative

Excellence

-  Hold ourselves and others accountable -  Collaborate and involve others in decisions -  Embrace change and commit to improvement

Stewardship

-  Keep our word and deliver on commitments -  Communicate openly and honestly -  Live our faith-based principles

Integrity

o  Age o  Training o  Degree of Alignment o  Degree of Engagement

§  Web-Ex §  iMeet §  Mobile Applications that allow physicians to

limit meeting time.

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•  Physicians are employed for medical services. In return, either a full-time or part-time salary is paid by a hospital, medical foundation, provider-based clinic, faculty practice plan, or group practice.

Employment

•  In a joint venture between physicians and a service line, such as an ambulatory surgery center, the venture owns the service line and bills third-party payers for patient services.

Joint Venture

•  The hospital contracts with physicians to manage a service line whether by direct contract or through a new-entity joint venture.

Co-Management

•  Sees value in system, alignment •  Willing to devote time, energy for the }  common good •  What’s in it for me?

}  Team Player vs. Lone Wolf

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•  Approach – fair / equitable •  Transparency •  Consistent message •  Over communicate •  Paint the “big” picture •  Channel competitiveness •  Data, Data, Data •  Vision

Develop a disciplined process and stick to it.

Success will follow.