5 step to use predictive dialer

5 Step To Use Predictive Dialer

1. Define Your Objective

What do you want the call center to do for you? It can act as an efficient secretarial service that makes appointments and takes messages

2. Train your staff in advance

Before actually starting a video conference, you have to decide who the participants in it are, and what will be the role of each person

Thus, make sure to distribute duties in advance. Also, be prepared for some unexpected circumstances. For example, if they ask something you haven’t thought about who will take a lead to answer that?

3. Calculate your budget

Use your company’s metrics to define the optimal cost for your call center

4. Be prepared in advance for the conference

Make sure to setup the system, files, documents, people and everything required for and during the conference before at least 10 minutes of

actual meeting time

5. Follow the Basic Meeting Etiquette

Each member participating in the video conference has to follow some basic meeting etiquette, specifically, in terms of body language. It must

be important

Best Predictive Dialer