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Document managementwith ACTIRIS

By Marguerite Frébutte (CIO @ ACTIRIS)

Anne-Lise Charles (Project Manager @ ACTIRIS)

Xavier Van Driessche (Project Manager @IRIS)

ACTIRIS is

Brussels regional employment office

Their missions are:

• Guarantees a qualitative support to all jobseekers in their transition to qualitative and sustainable employment

• Provides solutions to employers for their employee search

20/02/2020 | R3 Confidential - internal use only3

Operational departments

• Job seekers: support for the Job Seeker

• Availability check of the job seeker

• Employers: offers services to employers to help them find the best candidates

• Partnership and Employment Programs:

✓Partnership: management of agreements with partners

✓Employment programs: ACS, PTP, CPE, etc.

20/02/2020 | R3 Confidential - internal use only4

IT Perspective

• 2015 First strategic plan from 2015 to 2017

• Objectives in terms of applications:

• Completely review our core business applications in order to modernize them but also to offer more online services

• Do not try to remake internally what already exists but integrate existing products.

It's the case for :

• CRM / MDM (Employers)

• Document Management

• Mailing tools

• Etc.

• Uncertainty: move to new building? No timing

5 20/02/2020 | R3 Confidential - internal use only

2016 New HeadquartersASTRO Tower

• Eco-sustainability - the highest passive tower in Europe

• Flex desk – New Way of Working (NWoW)

• Decision to go paperless!

6 20/02/2020 | R3 Confidential - internal use only

The initial project: public tender and pilot projects

7 20/02/2020 | R3 Confidential - internal use only

Launch of a tender for Document Management and awarded to IRIS at the end of 2015

Dematerialize

GED Solution + Validationworkflow

Challenges ?2 objectives

EmploymentPrograms

department

Partnership department

Approach 2 pilot projects

The selected solutions

Scanning and digitalization of documents

Document management and document workflow

8 20/02/2020 | R3 Confidential - internal use only

Advantages

• Ease of Search

• Versioning

•No more duplicates

•Digital Workflows (proofreading and validation)

• Secure documents

•Durability and Preservation of Documents

9 20/02/2020 | R3 Confidential - internal use only

Other use @ Actiris

• Creation of a platform for managing the relationship with the partner

=> use of IRISNext API

• Unique Job Seeker File: new platform: Allows the upload of CV, cover letters, etc

=> use of IRISNext

• IRISNext also behind the CRM

10 20/02/2020 | R3 Confidential - internal use only

ACTIRIS integrating IRISNext

11 20/02/2020 | R3 Confidential - internal use only

CRM

Multi-Function PrintersIRISNext API

UserDirect Access

from Desktop Browser

GED API

APICRM

APICE

Dossier Unique

Mobile Device troughFull Responsive

IRISNext GUI

What's next

• Management of documents relating to executive committees, management committees (IRISNext Responsive GUI)

• Inbound and outbound mail management

• Links with the accounting application

12 20/02/2020 | R3 Confidential - internal use only

The partnership between Actiris and IRIS in one word ?

13 08/01/2019 | R3 Confidential - internal use only

THANK YOU

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