2013 systemiclogic group profile
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Group Profile | 2013
CONSULTING INNOVATION
AGENCY TECHNOLOGY FLUID PMO
SystemicLogic Firm Overview
Radical Ideas | Practical Implementation
SystemicLogic is an applied research and consulting firm with a proven track record for delivering
practical solutions to clients across a disparate range of industries and geographies. The extensive
experience of our consultants, combined with the dedication of SystemicLogic’s Research Institute,
ensures that we are consistently able to provide world class services that are informed both by best-of-
breed business practices, as well as by cutting-edge industry developments.
Being at the forefront of concept development, SystemicLogic advances a level of thinking required to
find new ways of concept realisation. Coupled with our ability to leverage a wealth of Intellectual
Property, our approach ensures a seamless integration with client projects in order to achieve maximum
results.
Our international projects keep us in touch with the latest developments and ensure global alignment of
deliverables.
SystemicLogic Group | 2013
SystemicLogic Global Executive Team
Radical Ideas | Practical Implementation
Dr Jay van Zyl
International
Simon Shapiro
United Kingdom
Niel Wiid
Africa
Joe Lukhele
South Africa
Martin Krsek
Australia
Cobus Smit
South Africa
Ty Panagoplos USA
SystemicLogic’s raison d’être is to solve complex business and technological problems
through experienced, skilled and talented people that implement state-of-the-art, globally
developed intellectual property.
Rory Moore South Africa
SystemicLogic Group | 2013
Diane Robertson
South Africa
Michael Muller
South Africa
Kobang Maluleka South Africa
Mark Kayser
South Africa / United Kingdom
SystemicLogic Consulting
SystemicLogic provides world-class research and consulting services to organisations across a number of
sectors
CONSULTING
In a world where practical answers to
problems are in short supply, our focus
is to provide business relevant and
implementable solutions.
Our state of the art applied research
solutions and consulting offerings are
designed to solve complex business
problems.
Our consultants address some of the
most pressing issues experienced by
companies today. We achieve this by
bringing together a unique and highly
specialized and diverse team. Our
approach of co-delivery and co-design
allow us to integrate with clients more
closely and thereby achieving results
that have a lasting impact.
SystemicLogic Group | 2013
Niel Wiid
Director
Cobus Smit
Director
CAPABILITIES
Diane Robertson
Head of Strategic
Sourcing
Strategy &
Innovation
Architecture
& Design
Process &
Organisation
Governance &
Operation Technology
Advisory Strategy development and review, digital strategy development, operating model design, organisational
network optimisation and client experience consulting, Africa strategy
Strategic Sourcing Specialised resourcing for interim management, contracting and permanent placement
Landscaping Competitive landscapes, innovation studies, performance positioning,
Financial Services Retail and wholesale banking, Insurance and selected niche sectors
SystemicLogic Innovation Agency
Innovation Agency partners with dynamic financial organisations to create an innovative culture which is focused on tangible
results and business benefits
INNOVATION AGENCY
We live in a socially aware society
where involvement across a collective
workforce community is used to drive
innovation.
Social Based Innovation paves the way
to a more networked and integrated
means of managing innovation.
We are driving this evolution forward.
SystemicLogic Group | 2013
CAPABILITIES
Neo Mothlabane
Senior Associate
Rory Moore
CEO
Cherine Vorster
Engagement
Manager
SystemicLogic Technologies
SystemicLogic Technologies delivers business solutions utilizing various open technologies. We focus of our efforts and
resources on delivering business solutions that reduce operational inefficiencies and retain and draw new customers
TECHNOLOGIES
At SystemicLogic Technologies we work with
our clients to understand their unique needs
and working methods and how technology
can be a tool to make their businesses more
efficient.
We design and offer technology solutions
that help our clients get and stay ahead of
their competitors by increasing the efficiency
of customer, employee or partner related
services.
We leverage existing client
capabilities/services thereby minimizing cost
and impact on existing business processes.
Our offering includes a technology platform
with extensible pre-built business templates
such as customer onboarding, product offer
catalogue and customer
servicing/administration.
SystemicLogic Group | 2013
Kobang Maluleka
Engagement Manager Sean O’Reilly
CTO
CAPABILITIES
Michael Muller
CEO
Integration Layer
Engagement
Management CRM Crowdsourcing
Touch-Points
Smartphone Tablets Web Mobi
Client Facing Technologies Platform
USSD
Customer &
Partner
Product &
Account
Sales &
Marketing Service Channel 3rd Party
Services
Clie
nts
’
Se
rvic
es
Syste
mic
Lo
gic
Te
ch
no
log
ies
Cap
ab
ilitie
s
To
uch
Po
ints
Business
Intelligence
Time to Market
Our Technology Platform and pre-built business templates enables us to configure and rapidly deliver products and solutions around our capabilities.
Multi-Channel
Our ecosystem is characterized by partnership and collaboration that supports the required flexibility and level of customisation needed. Our multi-touch-point technology solution incorporates web, USSD and smartphone apps.
Integrated
Our technology offering utilises inustry leading open and proprietory platforms to deliver value whilst leveraging existing systems and services.
Human
resources
SystemicLogic Fluid Business Solutions
Fluid Business
Solutions
It is an indisputable fact that profitable
growth through a well-executed strategy
assures the creation of long-term
shareholder value. Good ideas need to
be translated into tangible, positive
outcomes, driven through a well-
formulated and seamlessly executed
change portfolio.
Fluid Business Solutions partners with
organisations to create an effective
change culture focused on tangible
outcomes and business benefit by
utilising a proven business discipline
that takes the techniques that make
gaming ENGAGING and COMPELLING
and applies them to your Project
Execution Environment.
CAPABILITIES
Portfolio Advisory
Our team will help you to
design the right reputation
and social mechanics that
foster long-term engagement
from your change
communities.
Software Platform
Delivered with analytical
intelligence specifically
formulated for your
organisation, empowering
active measurement of
community engagement.
Change By Design
Enhanced collaboration and
insight enabling informed
decision making. Full control
and transparency over Agile
portfolio’s.
Dan Justin
CTO Niel Wiid
Director
Mark Kayser
CEO
INSIGHT
Evaluate projects
against metrics
specific to the
organisations maturity
and focus areas.
Outlier projects easily
identified and
addressed. ‘What
gets measured gets
done’
PROJECT
CONNECTIONS Build an ecosystem of
Mapped
dependencies across
projects,
programmes,
portfolios, resources,
locations, systems
and any other pre-
defined values
BROADCASTING
Strong collaboration
and communication
resulting in greater
accountability
and portfolio
transparency. ‘Sticky’
task allocation and
tracking ensuring
what matters gets
done.
LIGHT TOUCH
Simple and intuitive
allowing easy
management and
monitoring of project
and portfolio
performance.
NOMINATION
Most Valuable Agile Innovation’
SystemicLogic Group | 2013
Fluid Business Solutions uses behaviour data and analytics to unlock the potential for Execution Excellence within your
organisation
Capabilities Intellectual Property
SystemicLogic has developed various Intellectual Property Packs that represent tangible, packaged experiences from numerous projects and research
programmes. Clients have been involved in evolving the applicability of the various elements that make up the IP Packs.
Architecture &
Design
Strategy &
Innovation
Process &
Organisation
Governance &
Operation
Technology
Strategy & Innovation Architecture & Design Process & Organisation Governance & Operation
Competitive Landscapes
Banking Industry
Insurance Industry
Strategy Roadmap
Transformation Roadmap
Business Roadmaps
Technology Roadmaps
Technology Strategy
Social Based Innovation
Approach
Innovation Journey
Business Analysis and Process
Modeling
IT Process and Delivery
Processes, Techniques
Business Process Engineering
Workshop Facilitation
Business Analysis
Process Modeling
Integrated Architecture
Framework
Meta-Model
Modeling Approaches
Technology and Business
Assessment Instruments
Architecture Health
Application Health
Infrastructure Health
Information and Data
Architecture
Operating Models
Business and IT Supply
and Demand
Run, Change, Transform
Models
Organisational Patterns
for Central/ De-Central
Implementation
Engagement Models
Client Facing
Implementaiton Models
Business-Unit to
Business-Unit
Engagement Models
Banking Compliance
Basel II & Basel III
related
FICA
FAIS
Insurance Compliance
Solvency II (Data and
Information Architecture
& Reporting)
Business Compliance
King III (Compliance)
SystemicLogic Group | 2013
SystemicLogic Genius Pool
Our brain powerhouse
Our people
Our People are the ones that make us unique – We
are young vibrant organisation with an eager to do
attitude
We are professionals and believe our clients are our
biggest competitors
From their mouths
• “SystemicLogic undertakes such specialised
consulting projects that there is never a dull
moment. The firm encourages and provides you with
the opportunity, to not only explore a range of
solutions to complex problems, but also to create one
that you can own. My time here is spent with
remarkable individuals who deeply care about making
a positive impact in our clients' lives.”
• “Uniquely different yet a company that values every
individuals ideas, suggestions and contributions to
each project. Innovation Agency gives you the
freedom to grow and expand your knowledge in all
possible areas!! This is a company were ideas don’t
die.”
• “A lot of bright people, in a results oriented
environment, there is a definite strategic approach
taken to everything, a lot of counter intuitive opinions
which when explored are extremely insightful.”
• “With the caliber and the diversity of people we have,
and the quality of work we deliver to our clients,
SystemicLogic is an African melting pot of innovation"
SystemicLogic Group | 2013
SystemicLogic Projects Sample Set
Strategy
Africa penetration strategy for various
institutions
Market segmentation approaches and growth
models
Technology strategy development
Manufacturing
Business and technology strategy
development
Digital strategy and channel models
Landscaping & Assessments
Asset finance sector landscaping
Open source software landscaping
Application architecture landscapes
Infrastructure architecture governance metrics
and management processes
Global architecture governance board
establishment
Banking staff-assisted channel reviews and
design aspects recommendations
Banking self-service channel reviews
Core technology assessments and process
development
SAP core banking assessment and strategic
recommendations
Valuation of architecture strategies
Valuation and validation of divisional functions
and governance
Product & technology asset valuation
Plastic stock management design
Payment systems and delivery mechanisms
landscape
Operating models
Global innovation approaches and business
models
Innovation assessments and business
redesign recommendations
Enablement
Knowledge Management system
customisation, deployment and maintenance
Innovation system design, implementation and
maintenance
Retail and IT process design operating model
development
Call center analysis and design and customer
integration models
Business process modeling for client on-
boarding and channel redesign
Basel II business process redesign
Solvency II business process redesign
Information architecture and reporting model
design
Legacy system documentation and process
modeling
Migration & Roadmaps
Life-Insurance governance operating models
Business and technology operating model
development
Development of divisional operating models
and structures
Staff assisted channel migration plan
Banking systems RFP and migration plan
Strategic differences and opportunities: joint
ventures between asset finance and large
financial organisation
Infrastructure architecture roadmap
consolidation
Quality management programmes
Legacy system renewal and migration
Design
Retail and capital information architecture &
design
Consumer credit migration design
Business Banking SAP migration design
Various technology to SAP migration
recommendations
Mobile application solutions design
Money market dematerialisation design
Money market fund integration design
OMB integration consultation and ring-fencing
design
Disaster recovery design analysis
Dealer channel STP integration design
NPD process designs and supply integration
Safe custody solution designs
General design consultation across multiple
industries
Electronic property valuations
Personal loans collections consultations
Securitisation integration consultations
Market analysis and strategic positioning
Open innovation portal design and integration
Organisation design through network analysis
Specialised Research
Strategic research projects
Innovation approaches and measurement
frameworks
Future of technology papers
Open Source software positioning
Telecommuting positioning
Enterprise Architecture framework
development
Future of banking positioning
Software Enablement
SystemicLogic Management Model Tools
Social Based Innovation Platform
Modelling tool integration standards set
Radical Ideas | Practical Implementation
SystemicLogic Group | 2013
SystemicLogic Engagement Proposal
We propose to engage with you through a multi-step process with both joint and separate responsibilities
SystemicLogic Group | 2013
Direction Collection Perform Analysis Recommendation
• Understand and leverage
existing content
surrounding your strategy
Decide on a scope
• Choice of business
domains and products
• Program portfolio
overview
• Gather key drivers for
your organisation
• In-depth discussion
surrounding the
customer demographic
and brand philosophy
that embodies the
customer experience –
drive principles from
philosophy to guide
scenario development
• Gather information
surrounding existing
application architecture
to understand
integration options
• Build options framework
that will be used as
blue-print for scenarios
• Select options that fit
brand and demographic
with care taken to
integrate into existing
value chain
• Build multi-party
interaction model and
architectural flow views
• Analyse the trade-offs
per scenarios in terms of
time, cost, risk and other
drivers
• Recommend a set of
scenarios that can be
further implemented by
your organization
• Provide full roll out plan of
desired functionality
• Make sure the final
solution is the best one
and that all relevant
stakeholders are on-board
• Validate findings and
initial scenarios views
• Provide key input into the
required functionality
• Provide key insight into
the historic architectural
decisions, internal
standards and future
views based on strategy
• Provide updated
information internally to
ensure alignment
• Select series of scenarios
• Provide input to tweak
scenarios
Engagement Period
You, Our
Client
Implementation
• Take the necessary steps
to initiate the most
appropriate scenario and
deliver the solution
• Put measures in place to
manage and minimize the
chance of failure
• Establish a clear
understanding of how and
by whom the change will
be managed within the
organisation
• Assist in implementation
and role out to designated
market segment or sub-
segments
• A series of internal actions
that can be taken to
create a desire for change
• A supporting role to notify
all relevant stakeholders
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