2013 systemiclogic group profile

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Group Profile | 2013 CONSULTING INNOVATION AGENCY TECHNOLOGY FLUID PMO

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SystemicLogic’s raison d’être is to solve complex business and technological problems through experienced, skilled and talented people that implement state-of-the-art, globally developed intellectual property.

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Page 1: 2013 SystemicLogic Group Profile

Group Profile | 2013

CONSULTING INNOVATION

AGENCY TECHNOLOGY FLUID PMO

Page 2: 2013 SystemicLogic Group Profile

SystemicLogic Firm Overview

Radical Ideas | Practical Implementation

SystemicLogic is an applied research and consulting firm with a proven track record for delivering

practical solutions to clients across a disparate range of industries and geographies. The extensive

experience of our consultants, combined with the dedication of SystemicLogic’s Research Institute,

ensures that we are consistently able to provide world class services that are informed both by best-of-

breed business practices, as well as by cutting-edge industry developments.

Being at the forefront of concept development, SystemicLogic advances a level of thinking required to

find new ways of concept realisation. Coupled with our ability to leverage a wealth of Intellectual

Property, our approach ensures a seamless integration with client projects in order to achieve maximum

results.

Our international projects keep us in touch with the latest developments and ensure global alignment of

deliverables.

SystemicLogic Group | 2013

Page 3: 2013 SystemicLogic Group Profile

SystemicLogic Global Executive Team

Radical Ideas | Practical Implementation

Dr Jay van Zyl

International

Simon Shapiro

United Kingdom

Niel Wiid

Africa

Joe Lukhele

South Africa

Martin Krsek

Australia

Cobus Smit

South Africa

Ty Panagoplos USA

SystemicLogic’s raison d’être is to solve complex business and technological problems

through experienced, skilled and talented people that implement state-of-the-art, globally

developed intellectual property.

Rory Moore South Africa

SystemicLogic Group | 2013

Diane Robertson

South Africa

Michael Muller

South Africa

Kobang Maluleka South Africa

Mark Kayser

South Africa / United Kingdom

Page 4: 2013 SystemicLogic Group Profile

SystemicLogic Consulting

SystemicLogic provides world-class research and consulting services to organisations across a number of

sectors

CONSULTING

In a world where practical answers to

problems are in short supply, our focus

is to provide business relevant and

implementable solutions.

Our state of the art applied research

solutions and consulting offerings are

designed to solve complex business

problems.

Our consultants address some of the

most pressing issues experienced by

companies today. We achieve this by

bringing together a unique and highly

specialized and diverse team. Our

approach of co-delivery and co-design

allow us to integrate with clients more

closely and thereby achieving results

that have a lasting impact.

SystemicLogic Group | 2013

Niel Wiid

Director

Cobus Smit

Director

CAPABILITIES

Diane Robertson

Head of Strategic

Sourcing

Strategy &

Innovation

Architecture

& Design

Process &

Organisation

Governance &

Operation Technology

Advisory Strategy development and review, digital strategy development, operating model design, organisational

network optimisation and client experience consulting, Africa strategy

Strategic Sourcing Specialised resourcing for interim management, contracting and permanent placement

Landscaping Competitive landscapes, innovation studies, performance positioning,

Financial Services Retail and wholesale banking, Insurance and selected niche sectors

Page 5: 2013 SystemicLogic Group Profile

SystemicLogic Innovation Agency

Innovation Agency partners with dynamic financial organisations to create an innovative culture which is focused on tangible

results and business benefits

INNOVATION AGENCY

We live in a socially aware society

where involvement across a collective

workforce community is used to drive

innovation.

Social Based Innovation paves the way

to a more networked and integrated

means of managing innovation.

We are driving this evolution forward.

SystemicLogic Group | 2013

CAPABILITIES

Neo Mothlabane

Senior Associate

Rory Moore

CEO

Cherine Vorster

Engagement

Manager

Page 6: 2013 SystemicLogic Group Profile

SystemicLogic Technologies

SystemicLogic Technologies delivers business solutions utilizing various open technologies. We focus of our efforts and

resources on delivering business solutions that reduce operational inefficiencies and retain and draw new customers

TECHNOLOGIES

At SystemicLogic Technologies we work with

our clients to understand their unique needs

and working methods and how technology

can be a tool to make their businesses more

efficient.

We design and offer technology solutions

that help our clients get and stay ahead of

their competitors by increasing the efficiency

of customer, employee or partner related

services.

We leverage existing client

capabilities/services thereby minimizing cost

and impact on existing business processes.

Our offering includes a technology platform

with extensible pre-built business templates

such as customer onboarding, product offer

catalogue and customer

servicing/administration.

SystemicLogic Group | 2013

Kobang Maluleka

Engagement Manager Sean O’Reilly

CTO

CAPABILITIES

Michael Muller

CEO

Integration Layer

Engagement

Management CRM Crowdsourcing

Touch-Points

Smartphone Tablets Web Mobi

Client Facing Technologies Platform

USSD

Customer &

Partner

Product &

Account

Sales &

Marketing Service Channel 3rd Party

Services

Clie

nts

Se

rvic

es

Syste

mic

Lo

gic

Te

ch

no

log

ies

Cap

ab

ilitie

s

To

uch

Po

ints

Business

Intelligence

Time to Market

Our Technology Platform and pre-built business templates enables us to configure and rapidly deliver products and solutions around our capabilities.

Multi-Channel

Our ecosystem is characterized by partnership and collaboration that supports the required flexibility and level of customisation needed. Our multi-touch-point technology solution incorporates web, USSD and smartphone apps.

Integrated

Our technology offering utilises inustry leading open and proprietory platforms to deliver value whilst leveraging existing systems and services.

Human

resources

Page 7: 2013 SystemicLogic Group Profile

SystemicLogic Fluid Business Solutions

Fluid Business

Solutions

It is an indisputable fact that profitable

growth through a well-executed strategy

assures the creation of long-term

shareholder value. Good ideas need to

be translated into tangible, positive

outcomes, driven through a well-

formulated and seamlessly executed

change portfolio.

Fluid Business Solutions partners with

organisations to create an effective

change culture focused on tangible

outcomes and business benefit by

utilising a proven business discipline

that takes the techniques that make

gaming ENGAGING and COMPELLING

and applies them to your Project

Execution Environment.

CAPABILITIES

Portfolio Advisory

Our team will help you to

design the right reputation

and social mechanics that

foster long-term engagement

from your change

communities.

Software Platform

Delivered with analytical

intelligence specifically

formulated for your

organisation, empowering

active measurement of

community engagement.

Change By Design

Enhanced collaboration and

insight enabling informed

decision making. Full control

and transparency over Agile

portfolio’s.

Dan Justin

CTO Niel Wiid

Director

Mark Kayser

CEO

INSIGHT

Evaluate projects

against metrics

specific to the

organisations maturity

and focus areas.

Outlier projects easily

identified and

addressed. ‘What

gets measured gets

done’

PROJECT

CONNECTIONS Build an ecosystem of

Mapped

dependencies across

projects,

programmes,

portfolios, resources,

locations, systems

and any other pre-

defined values

BROADCASTING

Strong collaboration

and communication

resulting in greater

accountability

and portfolio

transparency. ‘Sticky’

task allocation and

tracking ensuring

what matters gets

done.

LIGHT TOUCH

Simple and intuitive

allowing easy

management and

monitoring of project

and portfolio

performance.

NOMINATION

Most Valuable Agile Innovation’

SystemicLogic Group | 2013

Fluid Business Solutions uses behaviour data and analytics to unlock the potential for Execution Excellence within your

organisation

Page 8: 2013 SystemicLogic Group Profile

Capabilities Intellectual Property

SystemicLogic has developed various Intellectual Property Packs that represent tangible, packaged experiences from numerous projects and research

programmes. Clients have been involved in evolving the applicability of the various elements that make up the IP Packs.

Architecture &

Design

Strategy &

Innovation

Process &

Organisation

Governance &

Operation

Technology

Strategy & Innovation Architecture & Design Process & Organisation Governance & Operation

Competitive Landscapes

Banking Industry

Insurance Industry

Strategy Roadmap

Transformation Roadmap

Business Roadmaps

Technology Roadmaps

Technology Strategy

Social Based Innovation

Approach

Innovation Journey

Business Analysis and Process

Modeling

IT Process and Delivery

Processes, Techniques

Business Process Engineering

Workshop Facilitation

Business Analysis

Process Modeling

Integrated Architecture

Framework

Meta-Model

Modeling Approaches

Technology and Business

Assessment Instruments

Architecture Health

Application Health

Infrastructure Health

Information and Data

Architecture

Operating Models

Business and IT Supply

and Demand

Run, Change, Transform

Models

Organisational Patterns

for Central/ De-Central

Implementation

Engagement Models

Client Facing

Implementaiton Models

Business-Unit to

Business-Unit

Engagement Models

Banking Compliance

Basel II & Basel III

related

FICA

FAIS

Insurance Compliance

Solvency II (Data and

Information Architecture

& Reporting)

Business Compliance

King III (Compliance)

SystemicLogic Group | 2013

Page 9: 2013 SystemicLogic Group Profile

SystemicLogic Genius Pool

Our brain powerhouse

Our people

Our People are the ones that make us unique – We

are young vibrant organisation with an eager to do

attitude

We are professionals and believe our clients are our

biggest competitors

From their mouths

• “SystemicLogic undertakes such specialised

consulting projects that there is never a dull

moment. The firm encourages and provides you with

the opportunity, to not only explore a range of

solutions to complex problems, but also to create one

that you can own. My time here is spent with

remarkable individuals who deeply care about making

a positive impact in our clients' lives.”

• “Uniquely different yet a company that values every

individuals ideas, suggestions and contributions to

each project. Innovation Agency gives you the

freedom to grow and expand your knowledge in all

possible areas!! This is a company were ideas don’t

die.”

• “A lot of bright people, in a results oriented

environment, there is a definite strategic approach

taken to everything, a lot of counter intuitive opinions

which when explored are extremely insightful.”

• “With the caliber and the diversity of people we have,

and the quality of work we deliver to our clients,

SystemicLogic is an African melting pot of innovation"

SystemicLogic Group | 2013

Page 10: 2013 SystemicLogic Group Profile

SystemicLogic Projects Sample Set

Strategy

Africa penetration strategy for various

institutions

Market segmentation approaches and growth

models

Technology strategy development

Manufacturing

Business and technology strategy

development

Digital strategy and channel models

Landscaping & Assessments

Asset finance sector landscaping

Open source software landscaping

Application architecture landscapes

Infrastructure architecture governance metrics

and management processes

Global architecture governance board

establishment

Banking staff-assisted channel reviews and

design aspects recommendations

Banking self-service channel reviews

Core technology assessments and process

development

SAP core banking assessment and strategic

recommendations

Valuation of architecture strategies

Valuation and validation of divisional functions

and governance

Product & technology asset valuation

Plastic stock management design

Payment systems and delivery mechanisms

landscape

Operating models

Global innovation approaches and business

models

Innovation assessments and business

redesign recommendations

Enablement

Knowledge Management system

customisation, deployment and maintenance

Innovation system design, implementation and

maintenance

Retail and IT process design operating model

development

Call center analysis and design and customer

integration models

Business process modeling for client on-

boarding and channel redesign

Basel II business process redesign

Solvency II business process redesign

Information architecture and reporting model

design

Legacy system documentation and process

modeling

Migration & Roadmaps

Life-Insurance governance operating models

Business and technology operating model

development

Development of divisional operating models

and structures

Staff assisted channel migration plan

Banking systems RFP and migration plan

Strategic differences and opportunities: joint

ventures between asset finance and large

financial organisation

Infrastructure architecture roadmap

consolidation

Quality management programmes

Legacy system renewal and migration

Design

Retail and capital information architecture &

design

Consumer credit migration design

Business Banking SAP migration design

Various technology to SAP migration

recommendations

Mobile application solutions design

Money market dematerialisation design

Money market fund integration design

OMB integration consultation and ring-fencing

design

Disaster recovery design analysis

Dealer channel STP integration design

NPD process designs and supply integration

Safe custody solution designs

General design consultation across multiple

industries

Electronic property valuations

Personal loans collections consultations

Securitisation integration consultations

Market analysis and strategic positioning

Open innovation portal design and integration

Organisation design through network analysis

Specialised Research

Strategic research projects

Innovation approaches and measurement

frameworks

Future of technology papers

Open Source software positioning

Telecommuting positioning

Enterprise Architecture framework

development

Future of banking positioning

Software Enablement

SystemicLogic Management Model Tools

Social Based Innovation Platform

Modelling tool integration standards set

Radical Ideas | Practical Implementation

SystemicLogic Group | 2013

Page 11: 2013 SystemicLogic Group Profile

SystemicLogic Engagement Proposal

We propose to engage with you through a multi-step process with both joint and separate responsibilities

SystemicLogic Group | 2013

Direction Collection Perform Analysis Recommendation

• Understand and leverage

existing content

surrounding your strategy

Decide on a scope

• Choice of business

domains and products

• Program portfolio

overview

• Gather key drivers for

your organisation

• In-depth discussion

surrounding the

customer demographic

and brand philosophy

that embodies the

customer experience –

drive principles from

philosophy to guide

scenario development

• Gather information

surrounding existing

application architecture

to understand

integration options

• Build options framework

that will be used as

blue-print for scenarios

• Select options that fit

brand and demographic

with care taken to

integrate into existing

value chain

• Build multi-party

interaction model and

architectural flow views

• Analyse the trade-offs

per scenarios in terms of

time, cost, risk and other

drivers

• Recommend a set of

scenarios that can be

further implemented by

your organization

• Provide full roll out plan of

desired functionality

• Make sure the final

solution is the best one

and that all relevant

stakeholders are on-board

• Validate findings and

initial scenarios views

• Provide key input into the

required functionality

• Provide key insight into

the historic architectural

decisions, internal

standards and future

views based on strategy

• Provide updated

information internally to

ensure alignment

• Select series of scenarios

• Provide input to tweak

scenarios

Engagement Period

You, Our

Client

Implementation

• Take the necessary steps

to initiate the most

appropriate scenario and

deliver the solution

• Put measures in place to

manage and minimize the

chance of failure

• Establish a clear

understanding of how and

by whom the change will

be managed within the

organisation

• Assist in implementation

and role out to designated

market segment or sub-

segments

• A series of internal actions

that can be taken to

create a desire for change

• A supporting role to notify

all relevant stakeholders