1 our best library customers are the ones we never see! a library consortium approach to e-learning...

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Our Best Library Customers Our Best Library Customers Are The Ones We Never See!Are The Ones We Never See!

A Library Consortium Approach to A Library Consortium Approach to E-LearningE-Learning

WISPALS Library ConsortiumWISPALS Library Consortiumatat

WTCS Distance Ed Tech ExpoWTCS Distance Ed Tech ExpoApril 15, 2004April 15, 2004

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IntroductionsIntroductions

Gary Flynn, Library ManagerGary Flynn, Library Manager Gateway Technical CollegeGateway Technical College

Charlene Pettit, District Resource AssociateCharlene Pettit, District Resource Associate Moraine Park Technical CollegeMoraine Park Technical College

Kim LaPlante, Library ManagerKim LaPlante, Library Manager Northeast Wisconsin Technical CollegeNortheast Wisconsin Technical College

Julie Gores, Director of Library ServicesJulie Gores, Director of Library Services Waukesha County Technical CollegeWaukesha County Technical College

Ellen Pedraza, CoordinatorEllen Pedraza, Coordinator WISPALS Library ConsortiumWISPALS Library Consortium

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Today’s AgendaToday’s Agenda

1.1. Role of the WISPALS ConsortiumRole of the WISPALS Consortium

2.2. Resources & Services for Distance Resources & Services for Distance LearnersLearners

3.3. Entry Points to Library ServicesEntry Points to Library Services

4.4. Future DirectionsFuture Directions

5.5. Hands-on Demos in WCTC LibraryHands-on Demos in WCTC Library

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Distance Education in the Distance Education in the Wisconsin Technical Wisconsin Technical

College SystemCollege System Off-Campus ClassesOff-Campus Classes Correspondence Correspondence

ClassesClasses Interactive Television Interactive Television

(ITV) Courses(ITV) Courses

Online CoursesOnline Courses IP CoursesIP Courses Video ConferencingVideo Conferencing Traditional Video Traditional Video

CoursesCourses

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Profile of Distance LearnerProfile of Distance Learner

Who are they?Who are they? What are they studying? What are they studying? Why are they using library resources Why are they using library resources

remotely?remotely?

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Part 1.Part 1. Role of the Role of the

WISPALS Library ConsortiumWISPALS Library Consortium

HistoryHistory

MissionMission

ActivitiesActivities

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WISPALS Member LibrariesWISPALS Member Libraries

Fox ValleyFox Valley Gateway Gateway Lakeshore Lakeshore Mid-State Mid-State Moraine Park Moraine Park Northcentral Northcentral Northeast WisconsinNortheast Wisconsin Waukesha CountyWaukesha County

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History of WISPALSHistory of WISPALS

Founded in 1989Founded in 1989 Legal Status – Wis. Stats 66.0301 Legal Status – Wis. Stats 66.0301

(Intergovernmental Cooperation)(Intergovernmental Cooperation) GovernanceGovernance

Board of DirectorsBoard of Directors Executive CommitteeExecutive Committee

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WISPALS Mission WISPALS Mission

shared library automation system shared library automation system databases and other electronic databases and other electronic

information sources at reduced costinformation sources at reduced cost exchange knowledge and skills in library exchange knowledge and skills in library

automationautomation liaison between member libraries and liaison between member libraries and

other library organizations.other library organizations.

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WISPALS RoleWISPALS Role

Five-Year Plan (2002-07)Five-Year Plan (2002-07) Distance Education CommitteeDistance Education Committee

StatementStatement ChecklistChecklist

AccomplishmentsAccomplishments

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Part 2.Part 2. Resources & Services Resources & Services for Distance Learners for Distance Learners

Technology has allowed libraries to adapt Technology has allowed libraries to adapt traditional services such as orientation, traditional services such as orientation,

reference, reserves, and document delivery reference, reserves, and document delivery for use by distance learners and has also for use by distance learners and has also

provided libraries with opportunities to provided libraries with opportunities to develop new tools to serve distance learners.develop new tools to serve distance learners.

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In The Library Catalog In The Library Catalog

MultiLibrary Searching, Cataloged Web MultiLibrary Searching, Cataloged Web Sites, Cataloged E-JournalsSites, Cataloged E-Journals

Resources & Services:Resources & Services:

1313

1414

1515

1616

1717

1818

1919

2020

2121

2222

2323

2424

2525

Part 2.Part 2.

Resources & ServicesResources & Services(continued) (continued)

Library Orientation with Camtasia Library Orientation with Camtasia (Videostreaming)(Videostreaming)

Writing Tutors (Rogue Owl)Writing Tutors (Rogue Owl)

2626

2727

2828

2929

3030

Rogue OwlRogue Owl

Additional resource to assist students with Additional resource to assist students with writing projectswriting projects

Created by writing experts across program Created by writing experts across program areasareas

Occupational writingOccupational writing Tutors providing feedback within 72 hoursTutors providing feedback within 72 hours One-stop, many resourcesOne-stop, many resources 24 x7 access for most features24 x7 access for most features

3131

3232

Part 2.Part 2.

Resources & ServicesResources & Services(continued)(continued)

Virtual Reference Virtual Reference

(QuestionPoint via AskWisconsin)(QuestionPoint via AskWisconsin)

Email, Chat, & Benefits to LearnersEmail, Chat, & Benefits to Learners

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3434

3535

3636

Part 2.Part 2.

Resources & ServicesResources & Services(continued) (continued)

Electronic ReservesElectronic Reserves

Set-Up, How Used, Statistics, BenefitsSet-Up, How Used, Statistics, Benefits

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38

3939

4040

4141

Uses of E-ReservesUses of E-Reserves

SyllabiSyllabi HandoutsHandouts QuizzesQuizzes PPT PresentationsPPT Presentations PPT HandoutsPPT Handouts Writing Style GuidesWriting Style Guides Papers & PortfoliosPapers & Portfolios Links to Web SitesLinks to Web Sites Links to DatabasesLinks to Databases

Scanned Articles Scanned Articles with Copyright with Copyright PermissionPermission

Lecture NotesLecture Notes GraphsGraphs PicturesPictures FormsForms Project InformationProject Information BibliographiesBibliographies Videostreaming Videostreaming

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GTCGTC LTCLTC MPTCMPTC MSTCMSTC NTCNTC NWTCNWTC WCTCWCTC TotalsTotals

AccountsAccounts 3333 1111 4242 22 5050 8383 88 229229

CoursesCourses 2929 1313 5252 33 4949 132132 55 283283

DocumentsDocuments 161161 132132 814814 77 129129 1,9371,937 8585 3,2653,265

Page Views Page Views

Last MonthLast Month 197197 8181 1,3381,338 190190 574574 2,2942,294 174174 4,8484,848

Page Views Page Views

Since Since

StartStart

2,1072,107

OctOct

0202

2,1952,195

SepSep

0202

10,15610,156

Jul Jul

0202

332332

SepSep

0303

4,5734,573

Sep Sep

0202

26,69726,697

Jun Jun

0202

525525

Jul Jul

0303

46,58546,585

ERes Statistics Consortium-Wide

4343

Part 2.Part 2.

Resources & ServicesResources & Services(continued)(continued)

Electronic Document DeliveryElectronic Document Delivery

Policies, Benefits to Learners, Pilot Policies, Benefits to Learners, Pilot

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4545

4646

4747

4848

Part 3.Part 3. Entry Points toEntry Points to

Library Resources & ServicesLibrary Resources & Services

New technologies permit distance learners access New technologies permit distance learners access to resources at point of need. Tools such as to resources at point of need. Tools such as

linking, course delivery systems, and cataloged linking, course delivery systems, and cataloged web sites guide users to appropriate and specific web sites guide users to appropriate and specific resources. Multiple electronic access points to resources. Multiple electronic access points to

library resources require cooperation and library resources require cooperation and collaboration with other instructional units.collaboration with other instructional units.

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Part 3.Part 3. Entry Points Entry Points

(continued)(continued)

Library Home PagesLibrary Home Pages

Shortcuts, Remote Access, ServicesShortcuts, Remote Access, Services

5050

5151

5252

5353

5454

5555

5656

Part 3.Part 3. Entry PointsEntry Points

(continued)(continued)

Course Delivery PlatformsCourse Delivery Platforms

BlackboardBlackboardE-CollegeE-College

5757

5858

5959

6060

6161

6262

6363

6464

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Part 4.Part 4. WISPALS FutureWISPALS Future

Tools that will link resourcesTools that will link resources Methods to maximize use of resourcesMethods to maximize use of resources Systems to deliver resources and services Systems to deliver resources and services

to patronsto patrons SpecificallySpecifically

Participation in virtual referenceParticipation in virtual reference VideostreamingVideostreaming Support new statewide curricula Support new statewide curricula

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Thank You.Thank You.WISPALS Library ConsortiumWISPALS Library Consortium

Fox ValleyFox Valley GatewayGateway LakeshoreLakeshore Mid-StateMid-State Moraine Park Moraine Park Northcentral Northcentral Northeast WisconsinNortheast Wisconsin Waukesha CountyWaukesha County