© mark e. damon - all rights reserved meeting needs of patients personal space cross cultural...

Meeting Needs of Patients

Personal Space

Cross cultural

Commun-ication

Spirituality and

Traditions

Mental Illness Basics

Mental Illness

Treatment

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Round 2

Final Jeopardy

Scores

$100$100

Even more important than safety needs, humans need these things first and foremost (according to Maslow’s Hierarchy of needs)

$100$100

What are physiological needs (or oxygen, food, water)

Scores

$200$200

The process of integration of members into an established,

generally larger community. It can result in a loss of many

characteristics of the absorbed group.

The process of integration of members into an established,

generally larger community. It can result in a loss of many

characteristics of the absorbed group.

$200$200

What is:

Cultural assimilation

What is:

Cultural assimilation

Scores

$300$300

Culture includes shared background and experiences. List three factors that make up

“culture”

Culture includes shared background and experiences. List three factors that make up

“culture”

$300$300

What are: language, communication style, beliefs,

customs, attitudes, perceptions, values

What are: language, communication style, beliefs,

customs, attitudes, perceptions, values

Scores

$400$400

When we refuse to be open and don’t try to understand, we form

prejudices. List three things people can form prejudices about

When we refuse to be open and don’t try to understand, we form

prejudices. List three things people can form prejudices about

$400$400

What are: a)Age, b)Nationality, c)Physical, d)Mental

(intelligence), e)religion, f)race

What are: a)Age, b)Nationality, c)Physical, d)Mental

(intelligence), e)religion, f)race

Scores

$500$500

Fill in the blank. There are six main ____________groups

including 1)African American, 2)Asian American, 3)Native

American, etc.

Fill in the blank. There are six main ____________groups

including 1)African American, 2)Asian American, 3)Native

American, etc.

$500$500

What is ethnicWhat is ethnic

Scores

$100$100

An example of an a)close contact region

and b)distant contact regions

An example of an a)close contact region

and b)distant contact regions

$100$100

a)Africa, Indonesia, Latin America, Mediterranean, Southern Europe, France

b) Canada, Britain, Northern Europe, U.S., Native Americans,

Arabic Nations, Asian Americans, Middle Easterners

a)Africa, Indonesia, Latin America, Mediterranean, Southern Europe, France

b) Canada, Britain, Northern Europe, U.S., Native Americans,

Arabic Nations, Asian Americans, Middle Easterners

Scores

$200$200

In some cultures, ________may indicate a person is listening and sincere. While in other cultures, it

is hostile or disrespectful.

In some cultures, ________may indicate a person is listening and sincere. While in other cultures, it

is hostile or disrespectful.

$200$200

What is eye contactWhat is eye contact

Scores

$300$300

In this type of family organization, women dominate.

$300$300

Matriarchal OrganizationMatriarchal Organization

Scores

$400$400

In this culture(s), eye contact is avoided as a form of respect.

$400$400

What is: Japanese, Southeast Asian, Hispanic

Scores

$500$500

This cultural group salutes by joining both hands and moving

them against the chest.

This cultural group salutes by joining both hands and moving

them against the chest.

$500$500

What is Vietnamese cultureWhat is Vietnamese culture

Scores

$100$100

When speaking to others who are learning English, what are three

things you should do to communicate effectively?

When speaking to others who are learning English, what are three

things you should do to communicate effectively?

$100$100

What are: 1)speak clearly, 2)Pronounce clearly, 3)Speak up (but do not yell), 4)Summarize

often, 5)Clarify when necessary, 6)Do not assume they understand

What are: 1)speak clearly, 2)Pronounce clearly, 3)Speak up (but do not yell), 4)Summarize

often, 5)Clarify when necessary, 6)Do not assume they understand

Scores

$200$200

This culture thinks that health is a balance of yin and yang. They believe pain must be endured

silently

This culture thinks that health is a balance of yin and yang. They believe pain must be endured

silently

$200$200

Who are: Asians Who are: Asians

Scores

$300$300

This culture believes that illness is caused by outside sources.

They treat with medication, surgery, diet and exercise

This culture believes that illness is caused by outside sources.

They treat with medication, surgery, diet and exercise

$300$300

Who are EuropeansWho are Europeans

Scores

$400$400

This culture uses herbs and spices and rely on a medicine man to remove pain and evil

spirits.

This culture uses herbs and spices and rely on a medicine man to remove pain and evil

spirits.

$400$400

Who are Native AmericansWho are Native Americans

Scores

$500$500

This culture uses herbs. They practice acupuncture and use a

“cupping” technique with bamboo

This culture uses herbs. They practice acupuncture and use a

“cupping” technique with bamboo

$500$500

Who are ChineseWho are Chinese

Scores

$100$100

People who do not believe in a higher / supernatural power or

god(s)

People who do not believe in a higher / supernatural power or

god(s)

$100$100

Who is an atheistWho is an atheist

Scores

$200$200

________refers to the matters of spirit or soul.

Whereas

_______is a belief in a supernatural power(s) as a governor of the universe

________refers to the matters of spirit or soul.

Whereas

_______is a belief in a supernatural power(s) as a governor of the universe

$200$200

What is spirituality, religionWhat is spirituality, religion

Scores

$300$300

As a health care worker, what do you do if your patient talks

openly (and wants feedback from you) about religious symbols and books that you do not believe in.

As a health care worker, what do you do if your patient talks

openly (and wants feedback from you) about religious symbols and books that you do not believe in.

$300$300

What is: be willing to listen…make sure you respect them

regardless of their viewpoints.

What is: be willing to listen…make sure you respect them

regardless of their viewpoints.

Scores

$400$400

A person that believes that it is impossible to know whether there

is a god (or not)

A person that believes that it is impossible to know whether there

is a god (or not)

$400$400

What is an agnosticWhat is an agnostic

Scores

$500$500

This culture believes in maintaining harmony of body, mind and spirit. The believe ill health are spirits or demons or

punishment from God.

This culture believes in maintaining harmony of body, mind and spirit. The believe ill health are spirits or demons or

punishment from God.

$500$500

Who are: South AfricansWho are: South Africans

Scores

$100$100

26% of Americans suffer from ______________ or know

someone who does.

26% of Americans suffer from ______________ or know

someone who does.

$100$100

What is mental illnessWhat is mental illness

Scores

$200$200

This is an example of an anxiety disorder

$200$200

What is: panic attack, phobia, obsessive-compulsive disorder

or PTSD

What is: panic attack, phobia, obsessive-compulsive disorder

or PTSD

Scores

$300$300

The two main “eating disorders”The two main “eating disorders”

$300$300

What are anorexia nervosa and bulimia

Scores

$400$400

List two of the three major risk factors that may lead to the

“formation” of mental illnesses:

List two of the three major risk factors that may lead to the

“formation” of mental illnesses:

$400$400

What are: biological factors (genetics), environmental factors

(nutrition, carcinogens), and social factors (abuse, stress)

What are: biological factors (genetics), environmental factors

(nutrition, carcinogens), and social factors (abuse, stress)

Scores

$500$500

The most common form of dementia, a progressive (and

fatal) disease

The most common form of dementia, a progressive (and

fatal) disease

$500$500

What is Alzheimer’sWhat is Alzheimer’s

Scores

$100$100

Can be prescribed to treat anxiety disorders, mood disorders,

attention disorders and personality disorders

Can be prescribed to treat anxiety disorders, mood disorders,

attention disorders and personality disorders

$100$100

What is Medication?What is Medication?

Scores

$200$200

Drug addiction creates a physical and psychological dependence on a drug. When a person stops taking the drug, he or she will experience withdrawal (painful

symptoms that could cause death). What is the best

“treatment”?

Drug addiction creates a physical and psychological dependence on a drug. When a person stops taking the drug, he or she will experience withdrawal (painful

symptoms that could cause death). What is the best

“treatment”?

$200$200

What is hospitalization?What is hospitalization?

Scores

$300$300

The process of meeting with a counselor, psychiatrist, or

psychologist to discuss feelings and symptoms. (It can be individually or in a group)

The process of meeting with a counselor, psychiatrist, or

psychologist to discuss feelings and symptoms. (It can be individually or in a group)

$300$300

What is psychotherapy?What is psychotherapy?

Scores

$400$400

These are two possible consequences for NOT treating

mental illness

These are two possible consequences for NOT treating

mental illness

$400$400

What are: a)More advanced symptoms, b)Physical illness,

c)Suicide, d)Violent thoughts or actions, e)Social problems

What are: a)More advanced symptoms, b)Physical illness,

c)Suicide, d)Violent thoughts or actions, e)Social problems

Scores

$500$500

The most effective way of treating anorexia nervosa

$500$500

What is Cognitive Behavioral Therapy (CBT)

Scores

Alzheimer’s Schizo-phrenia

Verbal/Nonverbal

More on Commun-

ication

Mish Mash

Hodge Podge

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Round 1

Final Jeopardy

Scores

$200$200

The name used to describe a sustained loss of intellectual function and memory severe

enough to cause dysfunction in daily living activities.

The name used to describe a sustained loss of intellectual function and memory severe

enough to cause dysfunction in daily living activities.

$200$200

What is: dementia?What is: dementia?

Scores

$400$400

This is the basic symptomology of Early-stage Alzheimer’s

$400$400

What is memory loss, but the person can usually compensate

for them and function independently.

What is memory loss, but the person can usually compensate

for them and function independently.

Scores

$600$600

This is the basic symptomology for Mid-stage Alzheimer’s

(moderate).

This is the basic symptomology for Mid-stage Alzheimer’s

(moderate).

$600$600

What is: mental abilities declining, personalities changing, and more reliance on caregivers

for basic needs

What is: mental abilities declining, personalities changing, and more reliance on caregivers

for basic needs

Scores

$800$800

This is the symptomology of Late-stage Alzheimer’s (Severe)

$800$800

What is: personality deterioration, loss of control over bodily function, total dependence

on others

What is: personality deterioration, loss of control over bodily function, total dependence

on others

Scores

$1000$1000

This is what causes Alzheimer’sThis is what causes Alzheimer’s

$1000$1000

What is: death of brain cells, the brain becomes disconnected,

messages cannot be sent throughout the brain.

This impairs memory and thinking.

What is: death of brain cells, the brain becomes disconnected,

messages cannot be sent throughout the brain.

This impairs memory and thinking.

Scores

$200$200

Type of Schizophrenia that includes frequent delusions and hallucinations (Hint: John Nash

has this).

Type of Schizophrenia that includes frequent delusions and hallucinations (Hint: John Nash

has this).

$200$200

What is: Paranoid SchizophreniaWhat is: Paranoid Schizophrenia

Scores

$400$400

Other than paranoia and hallucinations or delusions, these are 2 other possible symptoms of

schizophrenia

Other than paranoia and hallucinations or delusions, these are 2 other possible symptoms of

schizophrenia

$400$400

What are: a)inability to form organized thoughts, b)movement disorders, c)flat affect, d)lack of

activity, e)poor executive function, f)poor working memory

What are: a)inability to form organized thoughts, b)movement disorders, c)flat affect, d)lack of

activity, e)poor executive function, f)poor working memory

Scores

$600$600

In terms of causes of schizophrenia, scientists did “twin studies”…what did they

find out?

In terms of causes of schizophrenia, scientists did “twin studies”…what did they

find out?

$600$600

What is: If one monozygotic twin (identical) got schizophrenia,

there was a 40% chance his/her twin would get it too. This was

not the case with dizygotic (non-identical) twins.

What is: If one monozygotic twin (identical) got schizophrenia,

there was a 40% chance his/her twin would get it too. This was

not the case with dizygotic (non-identical) twins.

Scores

$800$800

The type of schizophrenia where patients may cease to move

altogether or only exhibit abnormal postures or

movements.

The type of schizophrenia where patients may cease to move

altogether or only exhibit abnormal postures or

movements.

$800$800

What is catatonic schizophrenia?What is catatonic schizophrenia?

Scores

$1000$1000

The area(s) of the brain most affected in Schizophrenia.

$1000$1000

What are the Prefrontal Cortex and the Limbic System?

Scores

$200$200

Other than talking, what are two other ways people send a

message?

Other than talking, what are two other ways people send a

message?

$200$200

What is eye contact, facial expressions, gestures, touch

Scores

$400$400

This is what is important to remember about your gestures when you are communicating

with someone.

This is what is important to remember about your gestures when you are communicating

with someone.

$400$400

What is: your gestures can show that you are interested and that

you care (or that you are disinterested, etc.)

What is: your gestures can show that you are interested and that

you care (or that you are disinterested, etc.)

Scores

$600$600

These are three things to keep in mind when communicating with a

spoken message.

These are three things to keep in mind when communicating with a

spoken message.

$600$600

What is: the tone, the language you use, and the message you

send can be interpreted differently by any receiver

What is: the tone, the language you use, and the message you

send can be interpreted differently by any receiver

Scores

$800$800

Give an example of a way a facial expression might help you

communicate in a health care setting

Give an example of a way a facial expression might help you

communicate in a health care setting

$800$800

What is: A smile might show that you are interested in caring for

the patient?

What is: A smile might show that you are interested in caring for

the patient?

Scores

$1000$1000

List three ways you may need to communicate in your health care

job with written messages.

List three ways you may need to communicate in your health care

job with written messages.

$1000$1000

What are: writing accurately in a patient’s chart, leaving

instructions for the next health care provider on shift, emailing to

workers (and now to patients), etc.

What are: writing accurately in a patient’s chart, leaving

instructions for the next health care provider on shift, emailing to

workers (and now to patients), etc.

Scores

$200$200

This is one major consideration you need to keep in mind when

working with an elderly population in health care.

This is one major consideration you need to keep in mind when

working with an elderly population in health care.

$200$200

What are: slow down when you talk…and don’t assume that they

can understand you (if they’ve got physical impairments like

blindness, deafness), etc.

What are: slow down when you talk…and don’t assume that they

can understand you (if they’ve got physical impairments like

blindness, deafness), etc.

Scores

$400$400

These are two questions you can assume a patient has (even if

they don’t see them).

These are two questions you can assume a patient has (even if

they don’t see them).

$400$400

What are: 1)What is happening to me? 2) What will I have to do?

3)Will it hurt? 4)When will I have the results?

What are: 1)What is happening to me? 2) What will I have to do?

3)Will it hurt? 4)When will I have the results?

Scores

$600$600

One of the barriers to communication is _______,

deciding a person is something (that they might not be) based on

your judgements.

One of the barriers to communication is _______,

deciding a person is something (that they might not be) based on

your judgements.

$600$600

What is labelingWhat is labeling

Scores

$800$800

As a future health care worker (or in most careers), this is a

question you can ask to make sure that your interaction was

successful…and that the patient doesn’t have further questions

As a future health care worker (or in most careers), this is a

question you can ask to make sure that your interaction was

successful…and that the patient doesn’t have further questions

$800$800

What is: 1)Do you have questions I haven’t covered? 2)Have I

answered all your questions? 3)Is there anything you’d like to add to the information I’ve obtained

from you?

What is: 1)Do you have questions I haven’t covered? 2)Have I

answered all your questions? 3)Is there anything you’d like to add to the information I’ve obtained

from you?

Scores

$1000$1000

If a person has ________impairment (memory,

perception, problem solving, etc), make sure that the patient

understands you.

If a person has ________impairment (memory,

perception, problem solving, etc), make sure that the patient

understands you.

$1000$1000

What is cognitive impairmentWhat is cognitive impairment

Scores

$200$200

An intense fear of something that poses little or no danger.

$200$200

What is a phobia?What is a phobia?

Scores

$400$400

People may have this disorder after they were harmed or

threatened with harm

People may have this disorder after they were harmed or

threatened with harm

$400$400

What is PTSD?What is PTSD?

Scores

$600$600

List two of the three major symptoms of ADHD

(NOTE:They exhibit differently in different patients)

List two of the three major symptoms of ADHD

(NOTE:They exhibit differently in different patients)

$600$600

What are: a)Inattention, b)Hyperactivity or c)Impulsiveness

Scores

$800$800

Constant, disturbing thoughts and repetitive behaviors. These

patients cannot function normally as a result of this

Constant, disturbing thoughts and repetitive behaviors. These

patients cannot function normally as a result of this

$800$800

What is Obsessive-Compulsive Disorder (OCD)

Scores

$1000$1000

These are the five stages of grief (from Elizabeth Kubler Ross)

$1000$1000

What are: denial, anger, bargaining, depression, and

acceptance?

What are: denial, anger, bargaining, depression, and

acceptance?

Scores

$200$200

This disorder is characterized by sudden attacks of terror.

Symptoms include: nausea and feelings like you’re being

smothered.

This disorder is characterized by sudden attacks of terror.

Symptoms include: nausea and feelings like you’re being

smothered.

$200$200

What is panic disorder?What is panic disorder?

Scores

$400$400

In terms of online communication, these types of

websites are typically more trustworthy.

In terms of online communication, these types of

websites are typically more trustworthy.

$400$400

What are websites ending in: “.edu” or “.gov” or “.org”, etc.What are websites ending in:

“.edu” or “.gov” or “.org”, etc.

Scores

$600$600

Defense mechanisms help people feel more comfortable or to

rationalize their behavior. There are 5 of them.

________is finding good reasons to replace the real reason or

behavior. _________is substituting one goal for another.

Defense mechanisms help people feel more comfortable or to

rationalize their behavior. There are 5 of them.

________is finding good reasons to replace the real reason or

behavior. _________is substituting one goal for another.

$600$600

What are: rationalization and compensation

Scores

$800$800

These are three of the four essential elements for

communication to take place.

These are three of the four essential elements for

communication to take place.

$800$800

What is: 1)a message, 2)a sender, 3)a receiver, 4)feedback

Scores

$1000$1000

There are three common communication styles.

1)unassertive allows others to control the conversation.

2)assertive empowers individuals to speak up and be heard, and

3) ___________ occurs when power is taken away from others

and communication breaks down.

There are three common communication styles.

1)unassertive allows others to control the conversation.

2)assertive empowers individuals to speak up and be heard, and

3) ___________ occurs when power is taken away from others

and communication breaks down.

$1000$1000

What is aggressive?What is aggressive?

Scores

Psychological Disorder Classification

Final Jeopary Question

This was Morrie’s disease that eventually killed him.

What is amyotrophic lateral sclerosis (ALS)?

Scores

© mark e. damon - all rights reserved meeting needs of patients personal space cross cultural...

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