American Red CrossDisaster Services

Rosemary Parnell

Director of Logsitics

The American Red Cross was chartered by Congress in 1906

Responds to 70,000 disasters each year, from house fires to major natural and man-made disasters

Supplies almost half of the nation's blood supply

Trains almost 12 million people in vital lifesaving skills

Provides direct health services to nearly 3 million people

Transmits over a million emergency messages to members of the U.S. Armed forces and their families

Assists vulnerable people all over the world

American Red Cross Disaster Services

• When disaster strikes, the Red Cross provides

shelter, food, and health and mental health

services, family linking welfare information to

address basic human needs

• We provide 24/7 nationwide coverage

• The disaster relief operations are run principally by our volunteers

How Do We Do This

730 Chapters

Integrated Disaster Preparedness and Response Plans

Routine Disasters – Mutual Aid

Major Disasters – Hurricane and Earthquake

Common SOPs and Training

Constant Activity

Coordination with Federal, State and Local governments

Response PostureShelter:

500,000 individuals for 30 daysCots, blankets, comfort kits

Feeding:1,000,000 meals within 72 hours for 30 days

Bulk Distribution:Stock for 500,000 familiesClean up kits, shovels, rakes, buckets,

disinfectant, insect repellant, First Aid Kits, etc.

Emergency Financial Assistance:100,000 Families

Challenges for the American Red Cross

• Set up and provide field services and relief in hours

• Orderly phase out a business field structure within weeks

• Demand varies by disaster • Episodic events• Reactive vs. pro-active environment• Mixed Sourcing of Resources:

• ARC Stock• In-kind Donations• Federal Government• Vendors

Challenges for the American Red Cross

• Ad hoc distribution routes and service delivery sites• Damaged and lost infrastructure

• Roads• Utilities• Communications• Vendors

• Competing demands

Relief Operation Infrastructure

Use What is Standing Supplement what is missing or damaged

- Communications and Automation- Disaster Services Maintenance Center in Austin

- Staff Maintenance- POL- Logistics

- Procurement and In-Kind Donations- Facilities (HQ, Service Delivery Sites, Warehouses)- Transportation (Rental Vehicles, ERVs)

Response Workforce

71,767 DSHR Members 37 Functions66,658 Volunteers

Disaster Services Human Resource System

Material Support Services

Field LogisticsLife Safety and Asset Protection

Disaster Services Technology

Facilities

Procurement

In-Kind Donations

Transportation

Warehousing and Supply

Invoice Review

Communications

Networking

Computer Ops

Customer Services

•TABLES

•CHAIRS

•GENERATORS

•DISTRIBUTION STOCK:

SHOVELS, RAKES, GLOVES, FIRST AID KITS, TARPS, ICE CHESTS, FLASH LIGHTS, TRASH BAGS, DUST MASKS, BUCKETS

•OCONUS:PLASTIC SHEETINGLANTERSCOOKING SETS

•HEATER MEALS (6,000,000)

•MASS CARE STOCK (500,000)

•CLEANUP KITS

•COMFORT KITS

•COTS

•SLEEPING MATS

•COOLERS

•BLANKETS

•BEVERAGE CAMBRO

•FOOD CAMBRO

•HOT CUPS

•SANDWICH BAGS

•COFFEE URNS

DFSC Stock

Transportation: National Fleet

– 310 Emergency Response Vehicles – 12 Emergency Communications Response Vehicles– 1 Mobile Administrative Supply Unit (45’ trailer) – 14 Logistics Initial Response Vehicles (15’ box trucks)

– 12 Supply Emergency Response Vehicles (Minibuses)– 51 Feeding Support Trailers– 5 Mobile Kitchens – 5 Other Vehicles

Transportation

Emergency Response Vehicle (ERV)

Spirit of America Kitchen

Emergency Communications Response Vehicle (ECRV)

Transportation

Measures of Effectiveness

• Speed: 24 hours from receipt of requisition to delivery of supplies

• Includes time to pick and pack goods at the warehouse and transport

• Losses are less than 2% of supplies moved to the disaster • Costs are acceptable with the American people

and business standards

FEMA and American Red Cross:Logistics Cooperation

Draft Logistics Agreement to:• Information Exchange• Logistics Liaison Officer Exchange• Supplies• Facilities• Transportation• Point of Distribution Assistance

Red Cross Representation on the Distribution Management Strategy Working Group

NORTHCOM and American Red Cross:Logistics Cooperation

• Red Cross Hosted NORTHCOM and DLA Representatives at NHQ, San Diego Wildfires, Dallas DFSC and Disaster Services Maintenance Center

• Goal was to devise a strategy for a supply chain

DLA and American Red Cross:Logistics Cooperation

• DLA offered to procure food and non-food items for ARC

• ARC is conducting a cost-benefit analysis

• Expected completion date: June 08