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Page 1: Alliances Technology Relationships · customization and personalization will be key. Analytics framework with robust algorithm and sophisticated predictions will be important elements

Alliances Technology

Relationships

Page 2: Alliances Technology Relationships · customization and personalization will be key. Analytics framework with robust algorithm and sophisticated predictions will be important elements
Page 3: Alliances Technology Relationships · customization and personalization will be key. Analytics framework with robust algorithm and sophisticated predictions will be important elements

YES FinTech: Redefining Innovation in Financial Technology

The financial services industry is at the cusp of a digital revolution and financial technology (FinTech)

start-ups are leading this change. FinTechs are typically quicker than banks to take advantage of advances

in digital technology. They are lean, agile, without legacy systems and very focused on their single

purpose solutions – they are hence able to develop banking products which are not only more user-

friendly and cost less to deliver but also optimized for digital channels.

India's traditionally cash-driven economy is responding well to this new opportunity, primarily triggered

by a surge in e-commerce and smartphone penetration. However, a visible trend in the Indian FinTech

ecosystem has been disruption within the payments sector. In the near future, the focus is likely to shift

towards unexplored sub-segments such as lending, trade finance, blockchain, amongst others.

YES BANK has identified A.R.T – Alliances and Relationships for Technology led Innovations - as the

guiding principle to be holistically involved in this innovation wave. Inherently, this entails partnerships

with specialist FinTechs – both large established companies and start-ups - and fosters Collaboration

instead of competition.

In order to redefine innovation in financial technology and advance A.R.T-led innovation @ YES BANK,

the Bank has established a FinTech focused Business Accelerator program - YES FinTech, a platform for

the bank and FinTech startups to co-create innovative solutions and partner in taking the solution to

retail and corporate customers.

The biggest and most sustainable trend in the FinTech space will be its potential to revolutionize financial

inclusion. I believe the next few years will be very exciting for banks, with an interesting interplay of

various technologies that will change the banking and payments landscape in our country.

Thank you.

Sincerely,

Foreword

Rana Kapoor

Managing Director & CEO

Chairman

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Page 5: Alliances Technology Relationships · customization and personalization will be key. Analytics framework with robust algorithm and sophisticated predictions will be important elements

Introduction

05

The IndiaFinTech

Story

GlobalEvolution of FinTech

Road Ahead for FinTech

in India

FinTech Innovation

Futureof Banking &Bank of the

Future

06

08

1317

18

CONTENT@

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Introduction

05

The world is witnessing a major shift in

financial services. Technology has been

the driving force in proliferation of

banking services for the last 15 years.

With the rise of digitized economy,

FinTech has opened up direct linkages

amongst customers and between the

customer and service provider,

increasing accessibility and inclusion and

putting the customer in the driver's

seat.

While the first leg of technology

solutions focused on introducing digital

solutions for operational ease and

customer convenience; the advent of

technology and proliferation of mobile

infrastructure has made it possible for

banks and new-age FinTech companies

to focus on customer experience and

consequently re-engineer their internal

processes.

While operational ease and customer

convenience continue to be the

bedrock for bringing efficiencies in

business processes, increasingly banks &

financial institutions are realising the

benefit of redesigning fulf i lment

processes to fully leverage benefits of

new-age technology.

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06

Global Evolution of FinTech

o Global data: USD 2.4 bn funding - 178 deals

North America: USD 900 mn funding - 96 deals o

o Europe: USD 200 mn funding - 38 deals

Asia: USD 1.2 bn funding - 35 dealso

(Source: KPMG, 2016)

INVESTMENT & DEAL FIGURES - Q3, 2016

The global FinTech market is quickly evolving with several FinTech hubs such as London, Singapore, New York, Hong Kong, and Silicon Valley emerging and developing within a short amount of time.

These hubs owe their leading positions to decades of evolution as global financial centres or technology hubs and have the right constituents viz. specialized talent, progressive regulatory bodies, investment capital, Government support and strong collaboration within the ecosystem.

The U.S. dominates the FinTech industry with major hubs such as Silicon Valley and New York. It has more than 25 unicorn FinTech start-ups with value worth USD 1 billion. Whereas, Singapore is a leading international financial centre with strong Government support for FinTech. It has also framed a cohesive regulatory structure specific to FinTech (eg.: Monetary Authority of Singapore established the Financial Technology & Innovation Group in 2015).

International entrepreneurs and banks have set up their local Asian units in Singapore, bringing in global expertise and experience. FinTech innovation is flourishing there primarily driven by the global talent attracted to live and base themselves there.

With nations such as the U.S., Singapore and the UK blooming as global FinTech hubs, India has only recently emerged as a key player. However, it shows a lot of promise as it provides the right mix of technical skills, Government support, regulatory policies and the business environment for startups to flourish. For example, UPI (Unified Payment Interface) in India is unlike anything available in the United States or the United Kingdom.

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07

Comparing India to other FinTech hubs globally

(Source: Let’s Talk Payments)

INDIA

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The India FinTech Story

0

3

6

9

12

15

0.0

0.5

1.0

1.5

2.0

2.5

USD8 billion

1.7X Growth

USD1.2 billion

USD2.4 billion

(Estimated)

2016 2020

2016 2020

USD13.6 billion

(Estimated)

The Indian FinTech Software and Services market is expected

to grow 1.7 times by 2020

The Indian FinTech Software Product Market is estimated

to grow 2 times by 2020

Source: NASSCOM, 2016

Source: KPMG, 2016

08

2X

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0

10

20

30

40

50

60

70

80

USD33 billion

2016 2020

USD

millionusers

Growth innumber of smartphones

and consumers'willingness to transactonline has spawned a

large number of start-upstaking advantage of this

new opportunity.

Transaction value in the Indian FinTech sector is estimated to

grow at a CAGR of 22% for the next five years

Source: KPMG, 2016

225

09

73 billion(Estimated)

CAGR22%

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10

Enablers for FinTech in India

Growing market

FinTech with emergence of innovative startups

Second biggest startup ecosystem in Asia Pacific

370 million internet users* Growing young population, eager to accept new products and technologies

Broad level of technical education. Cost efficient and easy-to hire tech workforce.

By 2022, digital banking will have more than 50% penetration in

##banking transaction

40% growth in investments in FinTech from USD 247 million in 2014 to more than USD

#1.5 billion in 2015

Mobile usage expected to increase to 64% in 2018 from current 53%*

Every 1% reduction in cash in the economy results in 0.4% jump

in the GDP

for

*Source: Let’s Talk Payments, 2016 #Source: Source: KPMG, 2016 ##Source: MXV, 2016

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DemonetizationOver INR 14 lakh crore worth of old

currency demonetized,

encouraging digital payments

Government InitiativesStrong push by the

Government to move to a cashless economy

Digital India and Smart Cities

initiatives launched to promote digital infrastructure

development and attract foreign investments

Extension of Aadhar for pension, provident fund and

the Jan Dhan Yojana

Jan Dhan YojanaOver 200 million unbanked individuals included in the banking sector

11

United Payments

BHIM

to access multiple bank accounts and merchant payments within a single

mobile app

(Bharat Interface for Money) is a Mobile App developed by National Payments Corporation of India (NPCI), based on the Unified Payment Interface (UPI)

Interface (UPI)

RBI launched UPI, a tool

Start-Up India initiative launched by the Government of India in January,2016 includes USD1.5 billion fund forstart-ups

Bharat Bill Payments System

The Government with the help of NPCI has launched BBPS to regulate and formalise the narrowing constraints of current bill payment ecosystem

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AREAS

Interest areas for Indian FinTech companies

PAYMENTS ALTERNATIVELENDING

INVESTMENT

INSURANCE

RISKMANAGEMENT

Mobile Wallets, Money Transfer Apps, Point of Sale solutions, Payment Gateway for e-commerce, Merchants, Remittance & Forex Services

Direct Consumer Lending, Small Business (SME) Lending, Insta Credit and Consumer Loans on e-commerce, Loan Comparison & P2P Lending

Robo Advisory for public market

Aggregators, Policy comparators,

Software solution providers

investments, Online brokerage, Deal origination for PE/IB

Loan management platforms, fraud & risk management solutions, Loyalty Relation-ship Management, Regulatory compliance, Credit scoring

12

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The Indian economy has been given a new lease of life that can be seen as a 'reset' – with huge positive implications for liquidity, inflation, fiscal and external deficit in the short term.

Over the next 2-3 years, improvement in India's position on transparency and corruption in the global league will further add to its investor appeal. With GST on anvil, India is now on the cusp of higher growth in the medium term – to

be steered by the organized sectors including MSMEs and the revival of the private sector capex cycle.

Following the successful demonetization exercise as well as the ongoing transition to digital payments and a less-cash economy, the FinTech space assumes significantly larger importance.

EMERGING TRENDS

Road Ahead for FinTech in India

13

Small merchants and Low Income Customers moving from cash to digital transactions

Post demonetization, small merchants are flocking to digital payment

methods in the wake of cash shortage. With the push from Government,

growth of digital transactions is imminent and 2017 will be an interesting

period which can give birth to new payment instruments and Indian financial

services may march into a world beyond PoS, IMPS and UPI, amongst other

transaction modes.

KEY TRENDS IN INDIAN BANKING AND FINTECH TO WATCH OUT FOR IN 2017

1

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Front end innovation to gain prominence with multi-lingual support and localization of services using AI

ChatBots, Robotics and Artificial Intelligence to enhance the experience of customers

2017 is going to be big for ChatBots and banking robots as many banks are

lining up their ChatBots for launch. These ChatBots will reduce efforts of

the customer and give a conversational touch to do banking on digital

channels. Some banks have also expressed interest in introducing physical

robots to aid the customer in bank branches. Artificial Intelligence is

driving this innovation and the intelligence of the robots gets refined with

more usage. This gives an ever improving experience to the customer. In

the times to come, we may find that customer service is largely automated

and available round the clock at the finger tips.

Sophisticated Aadhaar based fingerprint, biometric and other authentication technologies

14

Predictive Analytics will result in a personalized experience for customers

With ever increasing data points and more demanding customer base,

customization and personalization will be key. Analytics framework with

robust algorithm and sophisticated predictions will be important elements

for designing the entire banking experience. These analytics are generally

iterative and with growing digital footprint of a customer, products and

services will be more relevant to the customers.

5

4

3

2Faced with diverse groups of customers in India, there is a pertinent need

for localized services in native languages. This will particularly help in

improving the financial literacy of the unbanked and under-banked

customers. Augmented reality may come in handy to specific products to

service local needs of the consumer. This trend is expected to even excite

the local businesses which will be a key driver to make this efficient.

As financial inclusion deepens, the need for simpler but secure

authentication technologies becomes paramount. With multiple digital

products hitting the market and too many password based authentications,

biometric authentication could be the way forward.

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Open APIs by more banks and non-bank entities for seamless and omnipresent customer experience

With India stack, the market has already signaled that open APIs is the

way to go for payments. YES BANK was one of the first banks to open up

its APIs for commercial consumption and we definitely understand the

power of the open architecture. In 2017, more industries and enterprises

who wish to give a seamless experience to their customers are expected

to follow the suit and open up their APIs on cloud for external entities to

consume. Instant apps can be another trend that could pick up in 2017

and these developments will provide new opportunities for FinTech

focusing on developing Seamless Customized Industry Solutions.

Banks and FinTech startups will try to innovate BlockChain technologies to increase efficiencies

Smart Cities, Internet of Things & Cybersecurity

Smart Cities are incomplete without smart payments. Citizens living in

such cities will have ubiquitous data connectivity and it is important that

IoT as a concept will become reality when it comes to payments, lending,

investing and any other form of financial transactions. IoT also provides

more data points and this would help financial institutions to learn more

about the customer and interact appropriately. This would also open a

window of data privacy and cyber threats. Hence it is very important that

investments are made both in innovation and cyber security.

15

8

7

6

Crypto currencies such as Bitcoin are a long shot in India but the

BlockChain technology powering them is fast entering the Indian market

with the potential of increasing efficiencies and reducing transaction

failures. Banks have already started to enlist the key use cases with the

help of FinTech startups and have executed BlockChain transactions to

test their efficiency. The advent of BlockChain technologies is expected to

bring more efficiency and bring down turnaround time in key banking

functions.

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Analytics of Things will transform credit scoring models to accurately underwrite the customer

Internet of Things is useless without analytics and this has given rise to the

term “Analytics of Things”. AoT helps to find a pattern and understand the

behavior of the customers. This learning can be extended to relate the

behavior and creditworthiness of the customer and will help in accurately

underwriting the customer. This will bring down the risk component of the

banks drastically and is expected to take off as many FinTech companies are

working in this space.

Increased competition in Frictionless Customer on-boarding and Credit Underwriting

With entry of new players as a result of payment and small finance banking

licenses from RBI, India can look forward to some innovative ways to reach

out to everyone including low income households and rural segments in

this hotly contested market space. With new e-KYC guidelines, on-

boarding new clients will be paperless and will intensify the competition in

the market moving the industry towards frictionless Banking, especially in

the areas of customer on-boarding and credit underwriting areas.

Regulatory body for FinTech

An appropriate body needs to be appointed to regulate the FinTech

industry. Additionally, there need to be guidelines and regulations set for

due diligence, data protection, cyber security and client protection.

Overall, India is confidently moving up the FinTech ladder and provides

opportunities for FinTech startups to enter the diversified market

The interaction of these key pillars will contribute greatly to the next leg of

progression in delivering financial services to consumers and organizations.

While there has been many a debate by industry experts on the future of

intermediation and whether banks will continue to remain relevant, what is

important is the relevance of organizations delivering financial services.

16

9

10

11

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The Future of Banking

The future of banking is most definitely predicated on the use of technology. While

technology will continue to evolve, banks will need to balance their investments

across the gamut of technology services available to ensure reasonable return

on their investments. The dynamics in the Indian context makes it important for both

startups and banks to foster sustainable business models in the FinTech space.

While solutions like API Banking, Cloud-based services and Artificial Intelligence form

the building blocks for tomorrow, these will be used in the peripheral systems rather

than the core today. A real shift in banking would require building out entire business

processes which will mean rethinking even the core banking systems as they

are today.

Bank of the Future

Technology is a strong driving force of the society at large. For individuals and

corporations alike, Banking is only a fraction of their everyday activity. The

technological foundations of the “Bank of the Future” are already in the works in the

global FinTech ecosystem today. The Bank of the future will have technology which

will allow banks to render a service layer on top of the goods and services requiring

financial transactions.

Future of Banking & Bank of the Future

17

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Traditionally, banks/ financial institutions have owned end-to-end service delivery by

tightly integrating experience, processes and products. However, consumer-centric

FinTech firms are competing directly for customers by providing superior user

experiences, enabled by accessing application services and data across financial

services providers.

This change in paradigm coupled with the openness of incumbent organizations to

embrace the benefits offered by superior technology has led to a tipping point in

the rendering of financial services.

Globally banks are moving from their traditional conservative mindset, to align their

strategies and better collaborate with FinTech players in the payments space. Banks

are collaborating with FinTech through numerous ways such as venture capital

investments, incubator programmes, innovation labs, strategic partnerships and

accelerator programmes.

Currently, startups are yet to go in-depth and understand the segment and create

solutions that are usable, affordable and profitable. For instance, solutions such as

credit schemes focused on woman entrepreneurs, social financing and crowd

financing are areas that are yet to see any large-scale disruptions.

While there may be sufficient progress made along these above trends during this

year, it is difficult to expect banks or FinTech firms to dedicate their own resources to

research on these areas and implement solutions on their own.

This is where we believe A.R.T of banking (Alliances, Relationships and

Technology) plays an extremely important role to identify specialists in each area

and foster a strong partnership and work along all identified areas.

FinTech Innovation @

18

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Regulatory SandboxCatalyzing Disruptive Innovation

With over 12,000 FinTech startups attracting over USD 19 billion in investment globally, the financial services technology sector is witnessing a wave of 'new age innovators' who are redefining the contours of business operations. Not only are they bringing a paradigm shift by introducing new innovation oriented models, but are also creating economic wealth and have emerged as the new engines of growth.

Global FinTech software and services sector is expected to grow at 7.1 % p.a. reaching USD 45 billion by 2020. In India, the FinTech market is ~USD 8 billion and expected to grow 1.7x by 2020. To emerge as one of the leading financial innovation hub globally, India needs to build an conducive eco system by supporting disruptive innovation via appropriate regulatory framework.

Today financial services industry needs a cohesive framework to overcome barriers to innovation within the current regulations. This framework should also ensure that risks from testing cutting-edge new solutions are not transferred from enterprises to customers.

The introduction of a 'Regulatory Sandbox' at the global level is being hailed as a step in the right direction to drive innovation in the

FinTech landscape. Regulatory sandbox is a ‘ sa fe space’ in which bus inesses can test innovative products, services, business and operational models without immediately facing all the normal regulatory consequences.

In UK, the Financial Conduct Authority (FCA) under 'Project Innovate' has introduced the world's first sandbox for financial services regulators. This has been followed up by the launch of Australian Securities and Investment Commission's (ASIC) sandbox, and further proposals by Singapore's Monetary Authority (MAS) and Abu Dhabi's Financial Services Regulatory Authority (FSRA). Recently, US has introduced a Bill to develop an internal 'Financial Services Innovation Office' where companies can test new innovations. Hong Kong amongst others has also joined the race by introducing regulatory regime known as 'sandbox' for financial technology innovation in the Banking Sector.

In India, along the lines of Regulatory Sandbox there is an ardent need to create an enabling ecosystem to foster competition and innovation in financial services.

Firstly, it will catalyze innovation by introducing a testing environment for novel

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*Article appeared in The Financial Express on Jan 16, 2017

solutions. Many early stage innovations are discarded and never tested due to regu latory apprehens ion . The new framework will help the firms to explore and overcome regulatory risks during the testing phases, resulting into more solutions coming into the market place. A case in point is today's emerging technologies like Blockchain or Distributed Ledger Technology (DLT) which promises massive disruption to back office systems and ledgers. It is estimated that Blockchain can potentially eliminate as much as USD 20 billion of infrastructural costs in the financial sector from 2022.

Secondly, it will enable the existing financial institutions and banks to experiment and deliver rapid innovation with downside protection. This can be achieved without necessarily diverting bandwidth and capital, and instead help the institutions to focus resources on their core businesses and innovate at the same time.

Thirdly, it would reinforce our Prime Minister's vision towards financial inclusion and lesscash India by fostering futuristic F i nTech S t a r tUps u s i n g i n gen ious technology. Recent FinTech initiatives like UPI, eWallets, USSD transfer, eKYC, P2P lending are changing the landscape for financial inclusion by leveraging technology. With over 233 million unbanked population still to be brought under the financial inclusion umbrella, a Regulatory Sandbox can help accentuate the efforts of private sector to complement the Government efforts like JAM trinity and DBT.

Fourthly, it will pave the way for easy financing of Financial Innovation. FinTech enterprises are mostly dependent on equity funding to kick-start innovative ideas at an early stage. Regulatory uncertainties and ambiguity often hinders the growth of these enterprises as they find it more difficult to raise funds. Further investors evaluate them at lower valuations in order to factor in the potential future regulatory risks that cannot be empirically assessed. As observed in life-sciences and other industries, valuations can be reduced by about 15% due to regulatory precariousness.

In addition to the setting up a regulatory sandbox, the private sector can play its role to come up with solutions that offer further flexibility. One such initiative could be virtual sandbox – that can be industry-wide collaborative cloud based solution, which can be used to run integration tests on public data sets and to invite customers to try their new services.

The next wave of growth and more importantly equitable growth would come from the emergence of avant-garde FinTech enterprises based on the principles of DICE (Des i gn Innovat ion Creat i v i t y and Entrepreneurship). The inception of Regulatory Sandbox can go a long way in ensuring that India's new-age FinTech ideas metamorphose into reality, with a potential to fuel not only national, but also global

staspirations of the 21 century.

Rana KapoorManaging Director & CEO, YES BANKChairman, YES Institute

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09

TECHNOLOGY

@ INNOVATION

and

1921

YES BANK has partnered with some of the best FinTech firms to deliver unique, innovative Banking and financial solutions to customers.

The Bank’s engagements with FinTech

start-ups is focused on delivering

'disruptive innovation' through

partnerships and has been at the

forefront of 'partnering' with over 50

such innovative/ disruptive FinTech

startups in India, predominantly in the

Payments, Consumer & SME lending

space.

Additionally, the bank has outlined

problem statements/ gap areas across

the Business Units & Product verticals,

where disruptive products/ solutions are

b e i n g s o u g h t f r o m c r e a t i v e

entrepreneurs/ innovative startups from

across the globe.

YES BANK has been at the forefront of

innovation and adopting digital initiatives

within the Indian banking space and

recognizes the need for continued access

to Best-in-class technologies to provide

superior product and service offerings to

its clientele.

Towards this, YES BANK has identified

“A.R.T” – Alliances and Relationships

for Technology led Innovations as the

guiding principle to address innovation.

Inherently, this entails forging 'partnerships'

with specialist FinTechs – both large

established companies and start-ups,

and fosters collaboration instead of

competition.

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YES FINTECH ACCELERATOR We have established a FinTech focused Business Accelerator program - YES FINTECH

powered by T-Hub (India's fastest-growing startup engine) and Anthill with Let's Talk

Payments (LTP) as Knowledge Partner

YES FinTech is a platform for the bank and FinTech startups to co-create innovative

solutions and partner in taking the solution to the bank's retail and corporate

customers. This is a unique program – with no upfront equity commitment sought from

startups, clear focus on building solutions relevant to use-cases identified by YES BANK

and providing FinTech startups access to YES BANK's 2 million+ customer base.

The intensive 15 week dual-destination program (based in Mumbai & Hyderabad) will

provide startups mentorship, business model guidance, customized scale up plan and

access to a global network of investors and VCs besides a plethora of benefits from our

partner organizations.

WHAT’S IN IT FOR STARTUPS ?

Dual modemulti locationprogram

Market Accessto 2 million +customers

Mentorship Global Outreach

Compliance &RegulatoryGuidance

Access toT-Hub StartupEcosystem

Showcase& Visibility

BAG CONTRACT WITHPOTENTIAL CLIENT

ZERO UPFRONTEQUITY

22

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CO-CREATE INNOVATIVE SOLUTIONSWITH OUR 15 WEEK PROGRAMThe program is structured in four phases. Throughout the program startup can continue working

on their core business:

1 CO-CREATE

OPERATE

SCALE

INVEST & GROW

2

3

4

23

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Payments LendingGovernance,

Risk and Compliance

Trade Finance

Forex and Treasury

Capital Markets

Customer Value Added

Services

Enterprise Software (Banking)

Big Data

Analytics/ Machine Learning

Blockchain

Marketplace

AI/BOTS

API based 'BaaS' soln

PaaS/SaaS

IOT

Robotics

Biometrics

Others

24

OUR CORE AREAS

TEC

HN

OLO

GIC

AL

SOLU

TIO

NS

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25

Rana KapoorManaging Director &

CEO, YES BANK

Devie Mohan FinTech Market Expert

Alok MittalCo-Founder & CEO,

Indifi

Vikram Sud91 Springboard

Ajay Shrivastava Head Technology,

Oyo Rooms

Anish ReddyCo-Founder & CEO,

Capillary Technologies

Sauvik BanerjjeeGlobal CTA, SAP

Shailesh LakhaniMD, Sequoia Capital

Shradha SharmaFounder & CEOYourStory Media

T.N HariHead, HR Bigbasket

K. VaitheeswaranEntrepreneur & Pioneer

Abhishek GuptaCOO, TLabs

Anil ValluriHead of India &

SAARC Business, NetApp

Anand Bajaj Founder,

Paynearby

Bala DeshpandeSenior Managing Director, New Enterprise Associates

Sumer JunejaPartner,

Norwest Venture Partners

Rahul Chandra Co-founder and Managing

Director, Helion Venture Partners

Gautam MagoManaging Director,

Sequoia Capital India

OUR EXPERTS @

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Powered by Knowledge Partner Media Partner

Partners

Other Partners

MUMBAI OFFICE: YES BANK Tower, Indiabulls Finance Centre, Elphinstone (W), Senapati Bapat Marg, Mumbai - 400013Write to us at [email protected]; [email protected]; [email protected]

NEW DELHI OFFICE: 9, Nyaya Marg, Chanakyapuri, New Delhi - 110021Write to us at [email protected]; [email protected]; [email protected]

HYDERABAD OFFICE: T- Hub IIIT Campus, Gachibowli, Hyderabad - 60002

or Visit us at www.yesfintech.com

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CIO100 Award

2012

NASSCOM IT User Award in

Banking (Scheduled

Commercial Category), 2012

Commercial Banking Project of the Year

Innovation in Cash & Treasury Technology

The Banker Technology Awards, 2011

Innovation in the Service Sector, 2010

Innovative Practices in Customer Service

Channels, 2009

Quimpro Awards

Best Overall Mobile Lifeline Launch

Connected World Forum Awards

Dubai 2012

NASSCOM Social Innovation Honours

(ICT Led Social Innovation by a

Corporate)

2013 & 2012

Dataquest Emerging Leaders in Business

Technology

DQ Live Awards, 2012

Excellence in Domestic Payments, 2013

Innovation in Payments, 2012

Innovation in Business Intelligence, 2010

Most Innovative e-Payments Solution Award - Asia, 2008

Financial Insights Innovation Awards, Singapore

Best Co-Branded Program

Best Commercial Card Program

Best Prepaid Card Program

The MasterCard Innovation Awards,

2014

'Certificate of Excellence'

Payment Solutions for Domestic Remittance

Financial Inclusion & Payment Systems 2013

IPSFWinner for Best ATM Network in Mid Sized

Banks category

Special Award for Innovation on Mobile

Payments (IMPS)

National Payments Corporation of India,

2014

Innovation Award for ‘API Banking’ and ‘Bank in a Box’, 2016

Pioneering innovation-Incentivizing Customers by

Offering Discount Coupons on ATMs at the International Banking

Expo 2015

FINNOVITI Awards

Best Trade Finance Bank in India

India Domestic Trade Finance Bank of the Year,

2016, 2015

India Domestic Cash Management Bank of the

Year, 2015

Asian Banking & Finance Wholesale Banking Awards Singapore

Payments Winner (Global)

Transaction Banking Awards

London2016, 2014

Best Financial/Banking website

Digital bank of the year

Digital Payment Facilitator - Special Mention

Drivers of Digital Awards

2016

AWARDS & ACCOLADES

Page 30: Alliances Technology Relationships · customization and personalization will be key. Analytics framework with robust algorithm and sophisticated predictions will be important elements

N O T E S

Page 31: Alliances Technology Relationships · customization and personalization will be key. Analytics framework with robust algorithm and sophisticated predictions will be important elements

N O T E S

Page 32: Alliances Technology Relationships · customization and personalization will be key. Analytics framework with robust algorithm and sophisticated predictions will be important elements

965 Branches Pan India 1,770+ ATMs 19,750+ YES BANKers| |

thRegistered Office: Nehru Centre, 9 Floor, Discovery of India,

Dr. A.B. Road, Worli, Mumbai - 400018, Indiawww.yesbank.in