all about sweet co.,ltd
DESCRIPTION
บริษัท All about Sweet จำกัดProject Feasibility Study 2010School of Managment Mae Fah Luang Univeisty.สำนักวิชาการจัดการ มหาวิทยาลัยแม่ฟ้าหลวงAj. Chaiyawat Thongintr อ ชัยวัฒน์ ทองอินทร์TRANSCRIPT
All About Sweet
Preface
This business project feasibility conducted to perform small and medium-business
enterprises for proposed by use in operation system and find Co-investment in business;
which interest in food business of dessert and develop product to meet the demand of health
care of customer. For this report of project present information that investor should be know
about operator in business of Thai dessert category as well as introduction, industry profile,
market feasibility study, technical feasibility study, financial analysis, risk management, and
summary of project. This report tell about problem analysis and resolvable include of
recommendations benefit for investors to invest sweet dessert hope to this business project
can be build confidence and create better profit return for the investor.
Team prepared hope that this issue business plan all about sweet company will
advantage with the people interest in business food group kind of dessert for the way in
decision making business.
Team Prepared
Infinity Team
All about Sweet Company
Feb, 10, 2011
All About Sweet
Excusive Summary
Nowadays, the rate of consumption in Thai dessert is increasing in Thailand.
Now healthy trend is occurring and the customer has less choice of Thai dessert too low
calories – high calcium which is very popular so Thai dessert is an interesting business so
Thai dessert business is more interesting. From the researching the product; All About Sweet
product ides to meet the need of consumer with different needs and all products of the
company is making a difference by selecting high quality raw material. All about sweet shop
is set up Bangkae area at Bangkok near department store and community. The reason for set
up in Bangkok because of after search for information found research in year 2009 of
National Statistical Office showed that households in this Bangkok area earned on average
37,732 baht per month. The shop and manufacturer are in near together for convenience to
logistics. The industry of Thai dessert is growing continuous and the new trend of dessert is
gaining a popularity ingredient that is more beneficial to health the product. Our company
must be increase channel distribution and concentrate process for increase quality product’s
develop and flavor product for accept trend of customer. . So build acknowledge and
confidence to customer not less than 20 % in year 2011, want net profit rate of circulation
increase not less than 5% per year and want market share of freeze dessert 10 % in year 2011.
In the expected the enlarge product line to 2-3 line in year 2014 and enlarge distribution
channel in year 2014. The company has strategy in business for aim at successful in
organization follow as corporate strategy, business strategy, competitive Advantage and
functional Level Strategy and analyze the market by using PEST analysis, competition by
using 3C analysis SWOT analysis and five forces model. Therefore our company has both the
direct competitors and indirect competitors. All about sweet company consider in external
and internal of our company that external risk are competition in the market However the
market size business rapid growth all the time in 5 years by rate 30% per year by using STP
analysis. The company has two ways are sale in our shop and distributer. Distributers,
customer can buy our product at the 7-11 in over Bangkok. the reason that All About Sweet
choose 7-11 (seven – eleven) are can provide tasty, exquisitely, clean, and high quality of
Thai dessert within time that we specify and has branch around country. All About Sweet
concerns more about customers satisfy so we try to find the options which enhance customers
satisfy. . In addition, we give precedence about employees within our organization because if
we have a good person to work in a right position, the business can reach to achievement.
All About Sweet
There are many cost of investment to do business: All About Sweet borrow money
25,000,000 Baht, interest rate is 11% per year which referent from The Siam Commercial
Bank, Period of credit is 5 years, and Interest expense is 543,560.58 Baht per month.
The total cost of pre operating cost is 42,025 Baht and the total depreciation cost
is446, 700 per year. Administration cost of All About Sweet consist of water, electricity,
telephone cost, salary, rental fee, maintenance, licensing fee, equipment, miscellaneous
expenses, signboard fee. Cost of water and electronic increase continuously because sale
increase.
All About Sweet
Content
Content Page Chapter 1 (Introduction) 1
Background and Significance 2
Objective 4
Benefit 4
Operation Methods 5
Time Frame 6
Conclusion in Chapter 7
Chapter 2 (Industry Profile) 8
Nature of Industry 9
Situation of Thai desserts Industry 11
Product Description 13
Vision 14
Mission 14
Strategy plan 14
Conclusion in Chapter 19
Chapter 3(Market feasibility study) 20
Market Analysis 21
Competitor analysis 28
Customers Analysis 33
Competitive Analysis 42
Market Situation Analyze 47
Segment Target Position Analysis 49
Marketing Mix (4P’s) 52
Sale forecast 71
Marketing Expense 83
Conclusion in Chapter 86
Chapter 4(Production Analysis) 87
Product characteristic (in detail) 88
Specification 90
Product / Service Process 91
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The Location 100
Facility Layout 101
Logistics Management 110
Machine/ Tools/ Equipment 112
Depreciation Cost 121
Human resource Management 124
Conclusion in Chapter 153
Chapter5 (Financial Analysis) 154
Payback period 155
Net Present Value 155
Internal Rate Return 156
Income Statement 157
Statement of Cash Flow 162
Balance sheet 167
Chapter 6 (Risk Analysis) 172
External Risk 173
Internal Risk 177
Financial Risk 180
Conclusion in Chapter 201
Chapter 7 (Project feasibility summary) 202
Project feasibility summary 203
Reference 208
Appendix 211
All About Sweet 1
CHAPTER 1
INTRODUCTION
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CHAPTER 1
INTRODUCTION
1.1 Background and Significance of the project
All about Sweet company arising from our ideas. Thai desserts simple to made. To
many different forms, colorful appetizing focus on the health of consumer is important. There
are also patterns for a variety of strange. Sweet fresh milk is the alternative of a new
generation of health care. But do not abandon the uniquely Thai.
Sweet, fresh milk arising from healthy trend has grown rapidly in the present.
Consumers are looking for products that are popular. At the same time, it must be healthy.
Dessert is usually the one many people wanted to savor the sweet taste delicious, but
still worried about myself. When consumed, they will gain weight or not. It generally a sweet
often side by side with coconut milk consumption; which high calories; it also has fat in it.
Replace coconut milk with fresh milk. The solution of the consumers who love healthy; milk
is the best way to consumer because it has low calories. They also contain calcium, too.
From the researching the product, as a result, All About Sweet product ides to meet
the need of consumer with different needs, such as crisp pomegranate with milk, Bualoy taro,
and Mixed sweets with milk, all products of the company is making a difference by selecting
high quality raw material such as we choose to use of sugar fructose for sweeteners instead of
sugar and use milk instead of coconut milk etc. the selection of high quality raw material they
need is to give consumer the nutrients are most useful when you eat sweet, while its impact
on the health of consumer as little as possible.
The selection of fructose replaces sweetness of sugar because fructose can consumer
by diabetes mellitus customer. Using milk instead of coconut milk is processed for food
production can be even more diverse. That is the requirement of the Health Promotion Fund.
The Health Promotion Fund need to focus on eats more milk. In addition, the company’s
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products to meet the increase in choices for consumer who want to avoid the amount of
calories from eating.
All about sweet shop is set up Bangkae area at Bangkok near department store and
community. The reason for set up in Bangkok because of after search for information found
research in year 2009 of National Statistical Office by the result of the 2009 survey showed
that households in this Bangkok area earned on average 37,732 baht per month. The major
source of earnings 77.7% was from economically activities such as wages and salaries 55.6%,
followed by net profit from non-farm business 21.6%, and net profit from farming 0.5%.
Income from economically inactive was mainly from assistance from other persons outside
the
household or from the government 6.3%, followed by income from asset and property rental
such as interest receipt 2.6%. The other source of earning was from assistance in term of
welfare/goods and services 12.9%
And during the 2009 survey, household in the Greater Bangkok Metropolitan Area (including Nonthaburi, Pathum Thani, and Samut Prakan) spent on average 27,988 baht per month, or approximately 74.2 percent of their income. By this amount, 88.2 percent was spent on household consumption, 30.2 percent of household consumption was spent on food, beverages and tobacco
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According from information that is All about sweet company decision to set up at Bangkok and reason one for set up Bangkae area because in this area has the most many population in Bangkok is 193,478 people (source:http://203.155.220.217/pipd/07Stat(Th)/Stat(th)52/00_index/index_2552.pdf)
And have big super store 2 place; its mean has more expenditure in this area.
1.2 Project Objective
- To be feasibility study on investment project about Sweet fresh milk at Bangkok province.
- To the possibility of a desserts business projects.
- To calculate the financial factors of this business.
1.3 Benefit of project
- To know the feasibility about Sweet fresh milk at Bangkok province.
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1.4 Operation Methods
- The generally of sweet fresh milk. - Management in sweet fresh milk follows as:
a ) Background of sweet fresh milk.
b) Product and service in sweet fresh milk.
c) Vision and mission statement of sweet fresh milk.
d) Strategy of the company.
- Competition analysis and marketing feasibility follows as:
a) General internal and external environment.
b) Marketing mix strategy of sweet fresh milk.
c) Demand of consumer in sweet fresh milk.
d ) Sale forecast and profit estimation of sweet fresh milk.
- Technical process in sweet fresh milk follows as:
a) Location.
b) Operations and management analysis.
c) Investment and Operation cost of sweet fresh milk.
- To study the financial feasibility of sweet fresh milk follows as:
a ) Company’s investment cost, operation expense, and other expenses.
b ) Profit and loss statement, cash flow, and balance sheet in 5 years of sweet
fresh milk.
- Analysis risk of sweet fresh milk.
- To Summary the feasibility of sweet fresh milk.
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1.5 Activities / Time Frame
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Conclusion
Nowadays, the rate of consumption in Thai dessert is increasing in Thailand. Now
healthy trend is occurring and the customer has less choice of Thai dessert too low calories –
high calcium. In Bangkok or anywhere, there are Thai desserts for relaxing where are
patronized by local citizens and foreigners which is very popular so Thai dessert is an
interesting business so Thai dessert business is more interesting. In Bangkok, there are many
dessert shops; direct and indirect competitors. From the researching the product, as a result,
All About Sweet product ides to meet the need of consumer with different needs and all
products of the company is making a difference by selecting high quality raw material. The
selection of high quality raw material they need is to give consumer the nutrients are most
useful when you eat sweet, while its impact on the health of consumer as little as possible.
All about sweet shop is set up Bangkae area at Bangkok near department store and
community. The reason for set up in Bangkok because of after search for information found
research in year 2009 of National Statistical Office by the result of the 2009 survey showed
that households in this Bangkok area earned on average 37,732 baht per month. All About
Sweet is running business as a shop and distributer who provides a special Thai dessert as
well as catering to meet customer requirement. The shop and manufacturer are in near
together for convenience to logistics. In addition, All About Sweet regarding market factors,
competitive factor and environment factors to reach customer, and also concerning about
marketing management, financial management, strategic management, and operational
management to make profit and effectively efficient operation. There are many objectives of
All About Sweet project such as study market feasibility and market problem, environment
competitive analysis, finance feasibility, and the way to upgrade the Thai dessert to be a high
position or more popular as same as Bakery shop. The benefit of the project are knowing
about market, demand and the marketing problem, the environment competitive analysis,
finance of Thai dessert business, and the way Thai dessert can compete with bakery.
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CHAPTER 2
INDUSTRY PROFILE
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CHAPTER 2 INDUSTRY PROFILE
2.1 Nature of Industry
When call to “dessert” a mean may be difference in thinking each person. Desserts have various form and taste, role of dessert will to be a happy, colorful, freshness, love though a fortune that general tell dessert is pair with children but dessert has in the way of life of all genes, age in period of time in life.
In someday, dessert use in sweetness after meals and use to between meals edible including munchies in spare like a dessert is a part to support happy with life. In important time, dessert has role in contract to something that fortune or though in funeral that extra of distress, dessert which role to be a agent send goodwill to lose person, therefore dessert which agent of think, believe, culture and meticulousness of art that has in each area.
Thai focus with arrangement tray of food since ancient specific in arrangement tray of food in festival and ceremony because of food take for celebrate in garland ceremony such as wedding ceremony and meat dish compose Chinese snack, vermicelli for show to alive together in long time of spouse and dessert have name “thong” word such as thong yip, thong yot, thong ek, foi thong for rich money khanom thuay fu, khanom chan for prosper in life and progress
China traditions believed too, but communicate follow to favor and art of cooking. Chinese which use symbol of circle, sphere for mean of smooth life and always has food is kanom ei (characteristic same bualoy boil in sugar don’t put coconut milk) that will dry color of flour to pink color for propitiousness by put en egg to dessert same to egg poached in sweetened water and use kanom tian for communicate to cleverness and good intelligence and kanom keng communicate to strongly and stable
But, however in any the nation and any language that something meets same is “sweetness” which all dessert has component of sugar to support in good taste and in intensity one quantity, sugar can use preserve food also
Dessert industry to manufacturing Thai dessert beginning from household industry, at first manufacture for distribution in locality make to low manufacture in each day and the product needless the old to keep in long time when entrepreneur want to expansion of the market to flare that has shipping and extreme make to the product has the old to keep in long time more and more specific in export including Thai dessert in each kind has competitor in market increase impact to entrepreneur need develop new product enter to market that may be use original material or
From fraction left of manufacture main but if entrepreneur lack knowledge in side of develop product make to lose money, time and opportunity to open in new market
Seminar topic ‘Expansion of ability in side manufacture of dessert industry” by support from Industrial Technology Assistance Program (iTAP), Technology Management Center (TMC), National Science and Technology Development Agency (NSTDA), which
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give consult and develop new product follow by principle of food science all of brainstorm, recommend strategic for entrepreneur in industry Thai dessert for improve quality together with build potential competition by aggregate factor for increase ability in industry all side such as evaluation keep and increase time period for keep Thai dessert by Asst Prof Dr. Rungnapa Phongsawatmanid department of develop product, school of agro-industry, Kasetsart University offer the food that easy rancid begin of processing packing or changing occur between preserve o and state of preserve or shipping may be make to quality of food depreciate to level insecure or expire, for the advantage formulation of keep age will help to customer consider about time for buy product when the product stand of good quality or help of shop formulation should will how long set down the product in shelve.
For the factor have an effect on age to preserve and mechanism lose has extreme of relation, therefore knowledge about mechanism lose will bring to identification factor which have an effect on right of age in keeping the product for factor effect with age
Preserve such as kind of dessert and material quality, component, formula and product structure including microbe has in nature or microbe left and the product has high water activity (quantity of water to use) all of manufacture lack of carefully in contaminate from people and environment make to high of contaminate in product
The way for extend expiration date of product, majority will involve with manufacturing process for has contaminate less and improve dessert formula by use substance mix food that help bind water for reduce quantity of water that to use and improve packaging for extend expiration date and attention of microbe will effect on extend expiration date and sanitarian manufacture follow GMP including develop packaging by these initial way will help increase time in long term of extend expiration date that important part in increase ability of competition in market more and more
Moreover, these project has recommend to the way for select packaging Thai dessert by Mrs.Sineenard Chariyachotilerd, Packaging Technology Department, school of agro-industry, Kasetsart University offer Thai dessert have various form, therefore the selection for packaging must have various also by producer attention how do to respond for packaging to customer including attention for manufacturing cost for competition moreover, packaging role part of communicate between producer and buyer by will give information to customer or help promote sales, therefore the selection for packaging of Thai dessert will must use packing ware that can keep product quality and respond customer in side of convenience together with promote image of Thai dessert that see beautiful together.
“Nowadays there will ware in various form such as paper, plastic, can metal that has beautiful color which attention from buyer despite that sometime the product don’t taste or delicious in difference but for the design of ware or packaging will part to build of image and identity which producer of Thai dessert should be attention.”
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Expert from Packaging Technology Department offer the role of packaging is preserve quality of food or dessert such as dessert are crumbly texture frame that frame foi thong or frame kongkang that must use strong ware for protect to the dessert decisive or has subsidiary such as put Envelope moisture absorbent material for preserve friableness of dessert including ware to packing food or dessert must has standard quality such as clean and don’t have hard metal or substance out to contaminate with food in quantity in dangerous with health and don’t have microbe that make to begin of disease or color is contaminate with food. Thai dessert industry will rush improve and develop for cope with market important competition such as dessert from China that have beautiful packaging and low price moreover, build ability of extend expiration date and develop packaging has outstanding, has taste and stable identity to remember of customer which in these way will make to enter competition in market trade international and strongly continue.
2.2 Situation of Thai desserts Industry
Overview of the dessert market both in the present and the future remains development. New report of the Association of the U.S. National Confectionery [NCA]. Indicate that the new trend of d that is gaining popularity ingredients that is more beneficial to health. The finished dessert business has a tendency in the long term, because they are not eating each other to find a general some find eating difficult. In the industrial system. The Government particularly the Department of export promotion is fully supported. To get a dessert, clean, hygienic standard.
Asian markets finished desserts are the growth rate of about 5.7 percent. Japan has the highest market value of 44.3 percent, China 26.1 percent, South Korea 7.4 percent and India 3.9 percent. The market for finished desert market year 2551 with total market value in more than 10,000 million baht. Since the current consumption of desserts for Thai people is around 700 grams per person per year, Such as U.S. average 1400 grams per person per year. England is average of 1000 g per person per year. Vietnam is the average 2000 grams per person per year. Finished dessert market can to expand in the future but with the current economic slowdown. Then consumer spend and healthy food choices, the more useful products. Manufacturers should look for channel marketing and to adapt to current changes in consumer behavior. The consumer behavior change on the health trend, especially among working men and women in health care, and attention to shape. Resulting in personal care products become so popular today. Although this type of finished dessert still does not account for much but with popularity and coupled with growth potential. It is an opportunity for manufacturers to turn to expand their portfolios to accommodate this group more. To offset the slowdown in sales of products that use sugar as an ingredient.
The slowdown in the economy, The direct impact of income and purchasing power of the consumer slowdown. So as to purchase various consumer goods. Consumers have more discretion about dessert. A product that might be affected more than other types of product needed, so manufacturers should product quality products. Look for channel marketing. Focus on the consumer to see and understand the ingredients that are useful in the product for to differentiate from competitors. And motivate consumers.
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Source: Customs, NESDB.
Picture Show the export value of Thai food, compared to GDP.
This age people tend to eat anything that is not often a difficult time easy to use categories that are easy to eat frozen food and savory food is popular with young people which especially in the apartment. Although prices are more expensive than non frozen matter. Macro-oriented issues of interest to contribute to the growth of the industry as a sweet package. Expansion of the retail business that particularly hypermarkets (Tesco Lotus, Carrefour, Big C, etc.) occur rapidly to form products. Food is development and marketing avenues such as faster frozen desserts. The increase of people who are causing the demand for health care products to health food. [Food Terminal Function Foods] Significant impact on the type and quality of products and the industry begins to change the structure of various factors, such as increase anxiety and health care to alert Thais to choose foods diet. Macro Bio-logistics (Macrobiotics) Vegetarian health food has been more popular. Although the market is not very big as European consumers but also to the high concentration. Demand for health food is expensive group and convenient consumption. Changes in consumer behavior provide investors turned to food production and food ready to eat frozen growing.
Because of current economic conditions has an importance with control about flexibility. By starting to focus on health of foods that is necessary and useful. Shape health care and more. Reduce the cost of buying a luxury or snacks, so in order to reduce the concerns of consumers. Manufacturers have developed products to a diverse and addition to the taste. To focus on products that meets the current health of the society by to use sweetener instead of sugar and low fat ingredients. Add the ingredients of benefits. With the type difference that useful and in addition advanced packaging and portability. Because still to be expand market share in the economic slowdown in purchasing power.
www.positioningmag.com/prnews/prnews.aspx?id=81978
www.industry.go.th
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2.3 Product Description
Thai desserts have passed a long history in Thailand, once they were praised about their
deliciousness and elaborate creating in a king’s rhyme. Some of them are easy to cook, but has a
wonderful flavor. Bua Loy or the little balls in the pot are made of taro, rice, or yam paste, cooking in
syrup. They are served with lightly sweetened milk, and sometimes an egg poached in syrup. It tastes
much better than it sounds, trust me. This menu is Thai Vegetarian and Thai dessert. It’s easy yourself
for cooking at home but has a wonderful flavor. You can this menu in Kin-Jay festival. For ingredient
are including with Sticky rice flours, taro, sugar, salt, palm sugar, and the whole milk. And equipment
for make this menu it is most equipment is available in normal household already. (Taro Balls in
Coconut Milk is Bua Loi Phuak Thai Vegetarian Dessert , 2010)
Crisp pomegranate is a desert that eats every season. Most popular in the summer because
sweet and delicious eating, its heat release. This is consisting of bright red and pink pomegranate.
When chewed you will get a test of truffle and syrup; made from sugar with the jasmine floating.
Description of product the crisp pomegranate with milk is a sweet Thai flavor is sweet like many
people, water chestnut with syrup and milk must be mixed with the sweet taste of fresh milk
delighted. Take care and quality of ingredients and more. Materials will be used to emphasize the
freshness. Major confectionery, containing the same cannot lose. For materials used in making water
chestnut with syrup and milk includes the main mixed meat diced water chestnut, flour, water, red,
sweet, whole milk, sugar, salt, and sugar syrup, jasmine etc. Selection of raw materials such truffle
that is a truffle with syrup and milk it must add a big because to make a delicious dessert and the
equipment to do it. Most equipment is available in normal household already.
And the last product of our business is KhanomWan Ruam Mit or Mixed Sweet Dessert. It is
a sweet concoction of mixed treats. KhanomWan Ruam Mit is in soup/ pudding categories. The most
people know this dessert in Khanom Wan Ruam Mit name. This is one of the most menus in the
summer and eats every season. It’s easily to cook by you at home. The ingredients are fructose sugar,
whole milk, Singapore Lod Chong, jackfruit, Klong Klang, Floating jasmine water. For preparing step
the most of equipment are available in normal household already.
Source: http://kin-jay.blogspot.com/2006/06/taro-balls-in-coconut-milk-is-bua-loi.html
http://www.foodbuzz.com/recipes/1745556-taro-rice-flour-balls-in-coconut-milk-bua-loi-
phueak-
http://www.asiarecipe.com/thaidesserts.html#Thai
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2.4 Organization’s Vision
Leadership landward with dessert’s by standard process and low calories product but
high calcium for respond to customer.
2.5 Mission
1. Increase channel distribution a most to customer
2. Concentrate process for increase quality product’s
3. Develop and flavor product’s for accept trend of customer
4. Recruiting personnel ability can dessert for quality product’s
5. Create motivation to personnel in firm to love and commit with organization’s for
working efficiency and more effectiveness
2.6 Strategy plan
Objective short term
1. Build acknowledge and confidence to customer not less than 20 % in year 2011
2. Want net profit rate of circulation increase not less than 5% per year
3. Want market share of freeze dessert 10 % in year 2011
Objective long term
1. Enlarge product line to 2-3 line in year 2014
2. Enlarge distribution channel in year 2014
Strategy plan
All about sweet shop has strategy in business for aim at successful according to the target of business by has strategy to use in organization follow as
2.6.1 Corporate strategy
Corporate strategy that the company is All About Sweet selection strategy focused on
growth (Growth Strategy) by focusing on growth strategies. To increase in sales. And get a
market share higher with a focus on internal growth (Concentration); which is expanding and
growth from existing product lines. Which is used in the horizontal growth strategy by
expanding the product line will be sweet. Which is a product that the shop specializes in
producing it to have more diversity. To meet the needs of consumers in today's most the use
of knowledge resources and marketing efforts more. Since the original product's candy store,
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you have the potential of smart growth is already true. The expanded product line will
provide the distribution channels to reach consumers at the most.
2.6.2 Business strategy (Business Level Strategy)
Business strategy at All About Sweet company opted for an edge on the competition
and to make a difference. It produces and distributes consumer goods can be made aware of
the different products. By we have a wide consumer want to strive for market share from
existing competitors. As well as create awareness and product acceptance by consumers.
2.6.3 Competitive Advantage
(Strategic operations)
Source: http://www.marketingteacher.com/lesson-store/lesson-generic-strategies.html
2.6.4 Functional Level Strategy
All About Sweet company has put its strategy in the administration. The company has
held various organizations to work accordingly and to reduce the complexity of the work of
each department. Company focused on developing the tests and selection of quality raw
materials to meet the need of consumer can be divided into.
1. Generating a role in maintaining the quality of the production line both in terms of
control, clean taste to follow the standards from raw material selection process,
production process, product quality and waste control.
Cost Leadership Differentiation
Broad Target Leader of cost Difference straight
Narrow Target Go to low cost Go to the difference
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2. Management is responsible for the administration to meet the planned target. To
acquire customers in sales and profits in accordance with the plans for the shop are
three aspects as follows:
• Marketing
• Finance
• The human resources management.
Source: http://www.quickmba.com/strategy/levels/
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Level of performance of job duties
Duties Strategy
Market
- Select the target market
- Select the positioning
- Determine the marketing mix
- Forecast Sale
- Production Plan
- Produce the product in the low coat
- Maintenances the machine
Financial
- manage the business to make it as a liquidity
- Structuring of debt and equity in accordance with the structure of various properties
- Managed to find funds with the lowest cost
- To invest in items that will generate maximum benefits for the organization
Human Resources
Management
- Recruitment and selection
- Evaluation the performance
- Training and development to continuously improve the knowledge
- Compensation system, various benefits and appropriate benefit and incentives for employees
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(Good Manufacturing Practice: GMP)
When we will run the business about the food production we should learn about the
food act and rule that related with preparation or improvement the place for producing to
clean and standard; so it’s the important factor to the quality of food and safety.
Because food industry in Thailand will start from small production some company it
expands to factory. Therefore they may be improvement the process to relate with rule of
GMP and HACCP. The executive has the duty for decided to improved in necessary part
include with the budget besides to support to operating of HACCP system of team such as
support training, consider to resolving the problem and a the leader should push forward for
all employees realize for safety of product to consumer. So the executive
has the important role for develop the food industry to potential can
competition to the world market. And though it is not export; it is
improved the standard of producing for decrease the import product. In
conclusion GMP is management in standard of hygienic condition for processing of HACCP
system. So the company should be prepared prior to GMP.
Trend of Thai dessert is not only complete with itself of the local market
but we have to look out otherwise we cannot compete with the foreign dessert
that in our company try to catch the market share from us. Nowadays we will see that dessert
has to be improving to complete. The important thing is Thai dessert is the dessert that
consumers consume a lot however; we need improvement about quality and production
process in the global standard, GMP and HACCP. In addition we not only improvement
production process but it also take the entrepreneurs to get the source of investment funds
easily
Most of the food shop and product in Thailand must have the assurance
standard from the food and drug organization or the Clean Food Good Taste to guarantee.
The assurance have effect to the consumer because all of them confident for eating the
product. In the present, consumer concern in their health so if we have the assurance, it will
guarantee to consumer eating. All about sweet has the Clean Food Good Taste certificate for
guarantee in our product
Source: http://www.spko.moph.go.th/Env/cfgt.htm
http://newsser.fda.moph.go.th/food/file/BenefitTrader/BenefitGMP/GMP_System_Definition.pdf
http://www.gpo.or.th/Default.aspx?tabid=107&language=th-TH)
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Conclusion
The industry of Thai dessert is growing continuous and the new trend of dessert is
gaining a popularity ingredient that is more beneficial to health The product is a dessert
which is low calories but high calcium. There are three main products, namely Crisp
pomegranate, Bualoy taro and Mixed sweets milk. The company need to leadership landward
with dessert by standard process by get GMP standard and low calories product but high
calcium for respond to customer. Our company must be increase channel distribution and
concentrate process for increase quality product’s develop and flavor product for accept trend
of customer. So build acknowledge and confidence to customer not less than 20 % in year
2011, want net profit rate of circulation increase not less than 5% per year and want market
share of freeze dessert 10 % in year 2011. In the expected the enlarge product line to 2-3 line
in year 2014 and enlarge distribution channel in year 2014. However all about sweet shop has
strategy in business for aim at successful according to the target of business by has strategy to
use in organization follow as corporate strategy, business strategy, competitive Advantage
and functional Level Strategy.
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CHAPTER 3
MARKETING FEASIBITITY STUDY
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Chapter 3
Marketing Feasibitity study
3.1 Market Analysis
PEST analysis
The company’s success is influenced by factors operating in its internal and external
environment; the company can increase its success by adopting strategies which manipulate
these factors to its advantage. A successful company will not only understand existing factors
but also forecast change, so that it can take advantage of change within the environments in
which it operates.
PEST & Micro environmental Factors
The following type of forces influence the company’s operating environment:
Pest Factors – These are external forces which the company does not have direct
control over these factors. PEST is an acronym and each letter represents a type of factor
(Political, Economical Social and Technological).
Micro environmental factors – These are internal factors, which the company can
control.
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PEST & PESTLE analysis
A PEST analysis is used to identify the external forces affecting an organization. This
is a simple analysis of a company’s political, economical, social and technological
environment. A PEST analysis incorporating legal and environmental factors is called a
PESTLE analysis.
Political
It is true that politics is not static but it interferes with the administrative and the
process production of our company is less too. The major impact is in terms of the cost of
raw materials that are at different rates which is a change follow the policy of each
government or leadership consist of cost of convenience goods can increase such as sugar,
milk, etc. Which are affected from the economic factor. However our company is aware of
the factors in this field and plan for reducing the concerns of investors in this point. Our
company will be using the SWOT Matrix about WO Strategies (weak-opportunity) by the use
of substitute raw materials. Or reduce the amount of some ingredients, some go to increase
the amount of some ingredients or use each strategy to increase the variety of product. During
a volatile raw material pricing is quite high by create product line which is high quality,
innovative and interesting but lower cost for support cost that could rise and for a variety of
products. In that time, we may have to produce three main types of low but increase in
produce new product that is product line. Because our products are finished goods so can be
adapted to much. However the strategic are flexibility in product. However, that government
is to support and encourage people begin to care more about health. The importance the
government has set up the organization is call “Fund for Health Promotion" In addition, the
current Thai constitution to be promulgate in food safety and no disease which is the first
country in the world. According follow all reason can ensure the co-investors as well.
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Economical
Minimum wage in Bangkok is quite higher than other provinces. This means that a
relatively high purchasing power and consumer behavior of people in urban society would
rather you buy the better product and worth the price even a little.
Province Minimum wage
Bangkok And Samut Prakan. 206
Chon Buri 184
Ayuthaya 181
Chiang Mai 171
Chiang Rai, Khon Kaen 157
Phitsanulok, Sukhothai 153
Phayao 151
Source : Ministry of Labour.
Table Minimum wage year 2010
Changes of inflation in the last quarter of year 2010 to early year 2011, also in the
range of inflation. The people are buying quite a lot. And the government continues to lower
interest rates. So people are buying for stimulate the economy.
In terms of the export sector of the country remained very well. In export finished
food in year 2010 rise 150,000 million baht from Food Processors Association point fueled
global economic recovery. Shows that end to have the opportunity to export in the future. Not
just a local distributor.
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Due to the trend of economic in the last year (2009) GDP numbers came out better
than expected. The contraction of a -2.3% surprise, very good across all economic indices.
And NESDB has forecast GDP in 2010 to grow between 3.5 to 4.5%.
Q1-Q2/2010 GDP would be expected to come out well because the contract is quite
clear economic recovery and export. Consumption of private and public sectors with good
growth rate, coupled with the growth of last year's very low base. So the opportunity to GDP
Q1-Q2/2010 should have the opportunity to come out very positive.
However, the rate of baht appreciation and less inelastic. To reduce the chance of loss
from exchange rate. If it make to occur. It is enough to relieve the uncertainty in one.
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In total reasons its can make customers tend to buy useful and cost-effective. The
importance our products can benefit for health And our products is a first alternative that
customer will decision to buy.
http://guru.google.co.th/guru/thread?tid=0737201d171602a3
http://www.skgtphoto.com/dr-therasak/332--gdp-2553
http://www.nesdb.go.th/Default.aspx?tabid=95
http://www.thailog.org/en/hot-issue/1772-53-.html
Social
Society is one of the factors is quite important because humans are social network.
In current social trend is effect of their decisions of customer in term “ Do they purchase
products of our company or not?” Because customers are using social information for
support their decision making. However the community has high influence on purchase
decision of consumers. In which people do because that is beneficial. Most people in society
are doing can effect to people who have not already will be do follow its. That is the result of
current society people follow the same time.
So this current trend about love health coming soon. It’s will be seen in a magazine or
television program that focuses on health and beauty. Each interesting trends is consumption
of finished goods that comfortable, clean, safety and not expensive that difference from the
last time. Which are detailed follows:
Today, customer think about health by take care healthy more and more that specially
the group has income until 25,000 baht which on average from in to the group B+ level is
take care about exercise, care about beauty all about to selection benefit food for body and
when customer eating the food and the food don’t be effective obesity or receive calories
more than is necessary excess the body want and need per days. Source: Positioning
Magazine, February 2548. Moreover behaviors from the side care healthy
majority of customer turn to important with instant food too much that Thai customer is
ranked first in the world for instant food service. Because of adaptation nowadays state of
society that has the way rush more (Arttsit Moeunmat Positioning Magazine ,March 2550)
and more this from research met the reason turn to instant food beside comfortable, it has
customer satisfaction about cleanness, taste and package this stimulant for buy the product.
(Chadapan malipan Positioning Magazine September 2551)
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The expectation of customer turn to important with the food because of want to
protect danger from illness that happen before untimely estimate is 25.5 % and the second is
for make immunity with the body is 23.9% and want to healthy is 23.5% in order (Business
Thai,April2551)
For milk product in nowadays obtain attraction from The Food and Agriculture
Organization or FAO and decide determined that on June, 1 of each year are “World Milk
Day”. For all of country and organization turn to important and support for drink milk
(source: Thai health) and stimulate customer to important for drinking milk.
Thailand has campaign on World Milk Day also; because of nowadays rate of
drinking milk generally only 1,600 million liters per year that Thai people face a problem
lack of calcium and effect to face danger with brittle bones, especially in the working age
group and elder group (http://www.fwdder.com/topic/43352) that from this reason cause to
all about sweet dessert business may be take acceptance good respond from customer because
due to the consumer conscious about health care, exercise, beauty care and selecting the
foods that low calorie The most consumer behavior more interest about the finished foods
because of convenience and satisfaction in taste, clean and packaging to be that is stimulus
for customer to purchase the product. In the present, the product from milk received attention
from “The Food and Agriculture Organization” or FAO undefined June 1of each year is
"World Milk Day” for the other country and organization that care and support consumptions
of milk. That the result, our products more attractive because our products contain milk
which is a healthy alternative to consumers. (Source: Fund Health Promotion). From the
reason, resulting in a dessert business would have been a good response.
The importance the company will have a CSR with society to enhance the image of
company and return profits to society as well.
Technological
Technology is a beneficial to the company. The company must be necessary to use
technology and help in the production for reduce costs about human resource management
and for control the age of the inventories to availability of the specified period. Including the
packaging of products that require advanced tools for make their products more reliable,
clean, safety, easy to eat. However technologies are developing packaging to increases the
potential of a product design and functionality for customer interested in dessert products. We
can design it, because it can attract customers to interest in our product. So technology can
facilitate and promote in operations of company all aspects.
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If the investor have funds to support strategies that proposed above. We are sure that
we will be able to pay back the break-even faster in the second year. However, we have
received more funds from the investment much more quickly, we can operate so soon.
Due to our products are sweet. When will hold a relatively stable is that we will
develop products continue for the best. If receive additional from the investment or
administration of our company to break-even. As expected, we have more than 10 percent.
Our company plan to use the technology for extraction of Thammathirat national colors and
to add value to our products.
Information about technology that our will adapt for use in operation of company.
Due to the dessert business control temperature of crisp pomegranate with milk is production
by less more high technology but if there is a lot of production. The company must be
necessary to use technology to help in the production for reduce costs and for control the age
of the inventories to availability of the specified period. Including the packaging of products
that require advanced tools for make their products more reliable, clean, safety, easy to eat.
However technology is developing packaging features can to increases the potential of a
product design and functionality for customer interested in dessert products. Technology
factor is a beneficial to the company. We can design a package because it can attract
customers to interest in our product. And Technology can reduce cost in production about
HRM and reduce cost of advertising. The company plan to communicate with customer by
using internet which is tool for give information about company, product and contract with
customer for receive comment and suggestion for use in developing product and service.
Period Human Machine
1 day 5,000 7,000
1 month 150,000 210,000
1 year 1,825,000 2,555,000
Table Evaluate in productivity for human & machine.
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Competition Analysis (3C Analysis)
3.2 Competitor Analysis
For the side of business dessert, the crisp pomegranate with milk product has
competitor including direct way and indirect way follow as
The direct way
1. S&P SYNDICATE PUBLIC CO., LTD.
History
In year 2516, sibling of Reiwa family, heir of flavor businessman that to be
acquainted in the past, it is Suriyon Reiwa cooperate together to grand opening restaurant and
bakery call “S&P” in Prasarnmit Soi (Sukhumvit 23). S&P is more succeed by difference
format other general restaurant in the past by present relax atmosphere, good service
moreover has food and various bakery products in the same of coffee shop in first-class hotel
make to get more popularity. In the neat year, S&P grand opening bakery factory and this
firm is register to be a listed company allow from Stock Exchange of Thailand in year 2532
and grand opening south Thai food restaurant under name “Patara Fine Thai Cuisine” it the
first brunch in England that invent and develop the bakery product more than 100 type and
present new product i.e. frozen food “Quick Meal” and “Econo Meal” moreover, production
Sausage products many type and has cake, frozen meringue and has outdoor catering service,
delivery service and another which all better acceptance from customer in the country and
foreign. The company is has important to develop production product and the company get
the standard HACCP (Hazard Analysis Critical Control Point) from the Food and Drug
Administration for frozen food product in type of dessert and Sausage products that make to
the company can import all 2 type to distribution in nearly country around the world and get
certificate stability lab test ISO/IEC 17025 from Thai Industrial Standards Institute and get
reward
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Disclosure Award in side open information from Stock Exchange of
Thailand indicates that the past 30 years, the company doesn’t motionless and ready to secure
walk continue ongoing.
Vision organization
The company wants to increase the product and production line to bakery product and
another food in the period time 3 year and will has production capacity is 4000 ton continue.
Mission organization
1. Present product value to customer by use material quality, freshness and
reasonable cost including has better service and take impression to customer.
2. Add opening branch 3-4 place all of improve a branch shop decorate in existing to
freshness and attraction more and more.
3. Focus on develop knowledge and capacity of employee continue
4. Reduce effect with environment from waste in the production process of industry
Strengths
1. Channel distribution throughout all of in the country and foreign
2. The company has Sales promotion strategy to customer
3. Open for a long time business that has better acquainted of customer
4. Customer has high Brand Royalty
5. Reputation business
6. The company has industry and high technology production
Weaknesses
1. The product high cost more than competitor
(Source: http://www.onlinejung.com/read.php?tid-656.html)
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2. Tesco Lotus
Tesco Lotus is the company major retail in the country, nowadays Tesco Lotus makes
also production type House Brand to distribution which this type production will low cost
with other competitor for building independence to customer group by use trademark
“Khumkra Brand” and “Tesco”
Main objective of Tesco Lotus
Create value to customer for customer alive with us forever.
Value of Tesco Lotus
It doesn’t somebody give up to customer over us.
Strengths
1. Including production and Forward own
2. The company has money to invest, research and develop high production
3. The product low cost with other competitor
4. The customer has strategy to promote the product usually with customer
Weakness
Brand image of product use trademark House Brand in the eyesight customer regard a
low quality product when advantage with other brand
(Source: http://www.ejobeasy.com/kmdetail.php?n=100723114032)
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Indirect competitors
Consists of a shop that sells desserts
1. Rin sweet shop
Rin sweet shop set up in family of Mr.Wittaya Noijaibun. Which has been inherited
recipes and tips about how to cook various types of desserts from ancestor that homeland is
Bang good sub district , Pho district and Chachoengsao province. This is well known
among older people Paetrew about celebrity of the desserts in the past and long time. The
skill in made about desserts of the grandmother and specific in "Kornayasard" is very
delicious. It is the beginning of sweet shop under the name "Rin" Which comes from the
name of her daughter.
Since,the year 2517 Mr.Wittaya Noijaibun was modified part of the house. Located in
chicken farm at ban Bang phar , Sothorn sub district to be factory. In the first two years made
"Kornayasard" only.
In the distribution has not sell in other shop because consumers do not know Rin’s
desserts. It the cause of other shops often refuses to accept desserts for sale. Although the
taste desserts before or can pay problem in the first 3 years is unable to penetrate the market
widely. His solution is advertising by bringing a gift of desserts to people that acquaintance
with him. And sell on boot in many fairs. Although the gain or loss of profit. According the
purpose is people to know about Rin’s desserts. If people already know Rin’s desserts,
quality and delicious desserts will expand the market itself. Which have been successful in
year 4 and business has grown continue to present.
Strengths
1. A famous Thai Dessert
2. A business open for a long time. It is recognized by consumers.
Weakness
1. Underserved by distribution channel because the store only sold through only one
channel
(Source: http://www.rin.co.th/index.php?mo=3&art=331225)
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2. Dunkin’ Donuts
History of company
Dating back to 1946, The Company has established an industry-only Alan Financial
Services, LTD. by William Glory. Which transfer of food, coffee and snacks to customers in
remote areas of Boston Massachusetts State House In U.S.
After a successful well, so he opened a donut and coffee shop called "The Open
Kettle" more then, in 1950, he opened shop "Dunkin 'Donuts" in the first. Today the shop is
still open located at 543 Southern R. Terry, In Quincy, State of Massachusetts.
Now, Dunkin 'Donuts, including Togo's sandwich shop and ice cream shop name
Baskin-Robbins that are the stores under the company Dunkin 'Brands Inc. This is the
company's beverage of French named Pernod Ricard SA in December 2005, it has an
agreement to sell its brand to the three private company consist of “ Bain Capital Partners
Company” , “Carlyle Group Company” and “Thomas H. Lee Partners company” that are
equally. The agreement is expected to close in the first quarter of 2006.
In the United States “Dunkin 'Donuts” is usually paired with Togo's shops and
Baskin-Robbins. The main competitors are mostly in the local donut shop. To this point,
many people may be curious, Why Mister Donut shops isn’t competitor.
For the U.S. “Mister Donut” was competitor with “Dunkin 'Donuts”
before the company is the parent company of Dunkin 'Donuts to the acquisition.
Mister Donut shop and has been re-branded to a Dunkin 'Donuts instead.
Today, the Dunkin 'Donuts is claiming that its own network of coffee and baked
products, the largest in the world with 2 million customers a day and a donut shop Dunkin
'Donuts 6,200 stores worldwide, most stores are franchise stores.
(http://www.bloggang.com)
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Strengths
1. A famous Thai Dessert.
2. A business open for a long time. It is recognized by consumers.
3. A distribution channel thoroughly.
4. A strategy to promote sales to customers on a regular basis.
Weakness
1. The product is more expensive than competitors.
(Source: http://www.awt.co.th/job_list.php?action=detail&job=3)
3.3 Customer Analysis
1. Customer like to eat dessert specific in dessert that dessert is has component of
coconut milk which to more acknowledged of coconut milk has fat when eat in a large
amount will impact with health in the future, therefore when has dessert to use milk
replace coconut milk customer maybe turn to interest to milk dessert because of there
is a choice of people love health but want to eat dessert.
2. Customer has the way of life hasten and when want to eat consume that choose instant
food which ease to find for eat, instant, and delicious and convenience to eat including
of family don’t have time to cook that choose consume instant food which has
common in market milk dessert is one choice that interest of customer.
3. In the present, love health trend rather power and there are milk dessert has low
calories but high calcium, customer is love health will choose eat useful food with
health including in the present customer rather has knowledge in consume which
make to choose eat food that don’t impact with health and choose low calories food
when compare with delicious and clean of package that impact to customer turn to
interest in milk dessert.
4. The people like to eat milk because of milk is main component in milk dessert that
make to consume like to drink milk interests in milk dessert product.
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5. The people like strange and interest in new product because of milk dessert has
packing in difference and first case of instant milk that milk dessert will separate from
milk and dessert make to increase taste to more delicious.
(Source: http://www.manager.co.th/SMEs/ViewNews.aspx?NewsID=9520000029822)
SWOT Analysis
Internal Factors analysis
Strengths
1. Ruby framework milk is low calories but high calcium product that use fructose
replace sugar and use milk replaces coconut milk which has difference from other
general product in the market
2. Selection and choose material bring to production by consider of health customer
main
3. That has period time in keep long time more than competition product
4. Packaging difference other competition by contain ruby and milk separate for protect
flour that don’t split and macerate
5. More experience in production relate with milk
Weaknesses
1. Net cost higher more than competition because of take fructose and milk to be a
material in production replace sugar and coconut milk that has expensive more than
common sugar
2. Product can imitate easy
3. Budget in manage, construction, research and develop in process low because of
individual run a business
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External Factors
Opportunities
1. Government has campaign change customer behavior with population by realize eat
has benefit with health and consider collection tax food and drink that impact damage
with health.
2. In the present social beginning to awakened to take care and attend health that will
make Ruby framework milk to be a one choice of customer.
3. In the present of living has way rather hasten that just race with time, therefore
instant food which the product suitable for way of life in the present.
Threats
1. In the present government state and economic has uncertainty impact to customer
slow down consume.
2. Consume taste often of customer will change follow trend or popular.
3. Because this business can growth may be has new competition enter to business and
occur alternative product because of competition will has invent recipe in same or
nearby.
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Internal Factors Analysis Summary; IFAS
(Internal Factors Analysis Summary) (Weight) (Rating) (Weighted
Score) (Comments)
(Strengths) 1. This is a low calories
product and high calcium.
2. The packaging different from the competitors.
3. For a period of product in
storage longer than the competitors.
4. An experience in the
production of goods that are related with milk.
0.20
0.20
0.15
0.10
4 3 3 4
0.8
0.6
0.45
0.40
Use of milk is the main ingredient of product. New packaging on the market. Use techniques in manufacturing for a period of storage longer. The main product of business use of milk is the main ingredient in production.
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Internal Factors Analysis Summary; IFAS (Con’t)
(Internal Factors Analysis Summary)
(Weight) (Rating) (Weighted Score)
(Comments)
(Weaknesses) 1. The production cost
higher than the competitors.
2. Product can be copies
easily. 3. Have a budget in the
management of innovation, research, and development process is limited.
0.15
0.10
0.10
4 1 2
0.6
0.10
0.20
The material use in the product is higher cost. Without the use of sophisticated technology in manufacturing. Being a business owner alone.
Total Weighted Score 1.00 3.15
Table: Internal Factors Analysis Summary
From the table has the sum of the weight score was 3.15, its indicating that the
company is position to compete in a satisfactory level in the chilled dessert market.
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External Factors Analysis Summary; EFAS
(Internal Factors Analysis Summary) (Weight) (Rating) (Weighted
Score) (Comments)
(Opportunities) 1. The government is
persuading consumer to realize of the benefits of eating healthier.
2. Society began to active in term of care and health care.
3. In today’s society are in haste a way of life.
0.15
0.20
0.15
3 4 4
0.45
0.80
0.60
Consumer focus on choosing to eat more. Especially the low calories/ low power food. The product has containing a sugar, fructose, and milk instead of sugar and coconut milk. Product is a ready product. So it’s alternatively one of consumer.
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External Factors Analysis Summary; EFAS (Con’t)
(Internal Factors Analysis Summary) (Weight) (Rating) (Weighted
Score) (Comments)
(Threats) 1. Conditions in the current
political and economic are uncertainly.
2. The testes of consumer
tend to change frequently
3. A business can grow.
0.15
0.15
0.20
1 2 4
0.15
0.30
0.80
Consumer has consumption to slow down. Consumer may turn to eat other type of food according to current hits. New competitors into the business and may result in substitution product.
Total Weight Score 1.00 3.10
Table: External Factors Analysis Summary
From the table has the sum of the weight score was 3.10, its indicating that the
company can respond to external factory favorably.
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Strategy Factor Analysis Summary
(Strategic Factors) (Weight) (Rating) (Weighted Score)
Period
(Comments)
Shor
t
Inte
rmed
iate
Lon
g
S1: This product is a low calories product and high calcium. S2: Use of milk is the main ingredient of product. W1: Product can be copies easily. W2: The production cost higher than the competitors. O1: Society began to active in term of care and health care.
0.15
0.15
0.10
0.10
0.10
5 3
3 3
2
0.75
0.45
0.30
0.30
0.20
x
x
x
x x
Use of milk is the main ingredient of product. New packaging on the market. Without the use of sophisticated technology in manufacturing. The material use in the product is higher cost. The product has containing a sugar, fructose, and milk.
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Strategy Factor Analysis Summary (Con’t)
(Strategic Factors)
(Weight)
(Rating)
(Weighted Score)
Period
(Comments)
Shor
t
Inte
rmed
iate
Lon
g
O2: In today’s society are in haste a way of life. T1: Conditions in the current political and economic are uncertainly. T2 : The testes of consumer tend to change frequently Total Weight Score
0.10
0.15
0.15
1.00
4 1 3
0.40
0.15
0.45
3.00
x
x
x Product is a ready product. So it’s alternatively one of consumer. Consumer has consumption to slow down.
Consumer may turn to eat other type of food according to current hits.
Table: Strategy Factor Analysis Summary
From the strategy factor analysis summary of business the result is 3.00, it’s showing
that the business can respond the strategy level is good.
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Rivalry among Established Firms
- Structure in the competition
- State of demand.
Potential Competitors
Substitute Products
The Bargaining Power of Suppliers
The Bargaining Power of Buyers
3.4 Competitive Analysis
The competitive analysis model by using Five Forces model
Picture 4 Five Forces Model
1. Threat of New Entrants or Potential Competitors
Economies of Scale
It is a Thai dessert business with low calorie but high calcium. A business can
purchase raw materials in more quantities for use in manufacturing operations, which
resulted in savings such as Fructose sugar, Potato flour Nectar for sop the Ruby framework
to have a beautiful color. Although the materials are storage for a quite long period, but if the
business purchase of raw materials to produce a lot too. Material may not be able to use them
within the prescribed period. Because materials used in the manufacture of certain types of
raw material like Truffle, Pandan and Jackfruit have the period of storage is limited. If you do
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not use the materials within the prescribed period will result in the spoilage of raw materials
and the cost will be wasted.
Product differentiate
The finished chilled Thai dessert products can make a difference to a variety of
products. That is business owners can add a product item to the product line. That is unique
and unlike its competitors. Insertion of the strengths of the business, innovative ideas, the
current value, taste delicious and be satisfied of customers. It’s resulted in “Brand
Awareness” in the customers products.
Capital requirements
The amount invested in Thai dessert business that temperature control not high
because the production process is not complicated. And do not need to invest in machinery
and equipment manufacturing.
Access to distribution channel
Today, the finished chilled Thai dessert business has a distribution channel that does
not cover the area. So, business should be selected for distribution channels. That makes it
easy to find on the purchase for respond customer needs thoroughly.
Cost Disadvantages Independent of Scale
The finished chilled Thai dessert business can easily enter the market because the cost
of raw materials used in the production of each source is not much different. Also in the
production process is not complicated. As a result, the new operator which is interest in the
finished chilled Thai dessert business can enter the market easily.
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2. Intensity of rivalry among existing competitors
Number of competitors
Numbers of competitors are 2 main competitors. Also this competition is not severe
in Thai dessert business that temperature control. And do not have any business owner is a
true market leader, but the trend of competition in the future could potentially fierce
competition increases.
Since there is a market that has this kind of business are few and capturing market
share easily.
Rate of industry growth
Considered a business can have growth rates continue. Thai dessert business that
temperature control considered a business can have growth rates continue. Because apart
from being a successful product. The main component of benefits is the health. That is milk
which has high calcium. Today people interesting about health care. Whether it's exercise or
chooses to dine at the same impact on the body more. As well as receive support from the
government. This was seen from the fact that the government has been campaigning for
consumers turn increasingly to drink milk. It also has the provision “drinking milk day” on
the world.
Product or service characteristics
Thai dessert a business can be considered a basic product with little product
differentiation. Except some business owners in the invention and creative to make a
difference to their products but the differences that make up the product still is a little
different.
That means that those products continue to be similar to the competition anyway.
Amount of fixed costs
Due to the finished chilled Thai dessert business without the complexity in much of
the production process. As a result, investment in fixed costs not high value as well.
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High exit barriers
The finished chilled Thai dessert business is business an investment is not very high,
can payback faster and has break-even. It’s the result in restrictions on the industry low.
So, it not difficult at all when business need to out of the industry.
Diversity of rivals
Due to, the basis of each enterprise Thai dessert business is business are different.
That is focused on the struggle for market share for to be market leadership.
Some are focused on making a difference in the product to attract consumers. In the
future, it is possible that the finished chilled Thai dessert business has a rate of more intense
competition.
3. Threat of substitute product or service
Because of potential changes in technology and customers may change in consumer
tastes. It causes of substitute product such as consumers or customers turned like to eat other
products such as Tohouy milk fruit salad and Tofu milk etc. It cause of the manufacturer turn
to produce other products which is the same or similar materials including those products to
the amount of high calcium and low calorie. In addition, manufacturers or other competitors
may have produced products with milk as the main component that looks similar but the
formula is modified to produce several different types out consist of bakery, cookie, pancake,
cake or ice cream. Which are all products that contain milk, For this reason consumers may
turn to eat a replacement product.
This can be solved by changing the products all the time. It has developed proprietary
formulas are always new products. So, hard to replicate and can respond the needs of
consumers as possible.
4. Bargaining power of buyers
Bargaining power of buyer in the market about the finished chilled Thai dessert quit
less. Since the buyer will purchase per time with a small volume.
All About Sweet 46
5. Bargaining of suppliers
Bargaining power of suppliers of raw materials factor is less because the materials
used in the production of business to make the finished chilled Thai dessert considered
material and are readily available at retail. Business owners also have the option to purchase
raw materials in several channels. That’s the same type of material sold as many. As a result,
the low cost of replacement (Switching Cost). Business can change suppliers, which is easy
because of the price factor is not much different.
The analysis of the competitive pressure situation can be summarized as five reasons with
“Five Competitive Forces Model” as follows
Factor Effect
1. Threat of new entrants or potential competitors. 1. Easy to entry market.
2. Intensity of rivalry among existing competitors.
2. In present, competition is not very severe. But in the future, the potentially competitive increase to severe.
3. Threat of substitute product or service.
3. A lot of substitute product.
4. Bargaining power of buyers. 4. Bargaining power of buyer is low.
5. Bargaining of suppliers. 5. Bargaining power of suppliers of raw materials factor is low.
http://www.drmanage.com/index.php?lay=show&ac=article&Id=538635262&Ntype=3
All About Sweet 47
3.5 Market situation analyze
Market Situation
From in tendency about care health for nowadays more and more, impact to more
customer is important for selection the food more in the same way that observe from
advertising product press out is Low–Fat Low–Calories the product or better for you which
has circulation growth in apparently (Journal of the Department of Industrial Promotion,
February, 2008), impact to more producer use these campaign for promote marketing
including type of instant product.
Instant food or ready food is suitable with way of life of the people from nowadays,
there are life hasten and competition all the time including competition with around person,
competition with myself and competition with time, which nowadays people will doesn’t has
time for cook your own and want to convenient and cursoriness which in this element effect
to ready food has tendency continue growth and extreme instant food has advertising and
quality, benefit product media out or low fat product which customer extreme to important
consume.(Journal of the Department of Industrial Promotion, February, 2008)
Refrigerate dessert is the type of instant food that tendency growth in the same way
general instant food and extreme dessert has ingredient of milk and then be held to be receive
attraction from customer. Because of nowadays has much institute take campaign to customer
turn to drinking milk more and more, moreover has stimulate by customer know about this
campaign “World Milk Day” follow plan of United Nations Organization that the good thing
for milk product will accept from customer group more and more. (Source: Thai health)
Refrigerate dessert market is be held to be a large competition market and these is
acquainted firm of customer group including the same level competitor and differ competitor
and this type of product is has many alternative product that effect to competition in business
has violence. Therefore the most important for survival in this business will build the
difference with the own product that has difference from competitor too much.
(Source:http://library.dip.go.th/multim1/ebook/J%20%E0%B8%81%E0%B8%AA%E0%B8%AD127%202552.1.pdf)
All About Sweet 48
Market Size
Chilled Food is business rapid growth all the time in 5 years by rate 30% per year by
year 2549 has market price in the country more than 10,000 million baht and this is high
competition segment, this market is has new competition all the time because of beside this
market rapid growth continue every year, it has market share appropriate with change in life
of young generation that is majority people don’t cook your own or may be cook in
reduce frequency and want to convenience, fast compound with urban people select to living
in condominium that doesn’t has main kitchen is ready to cook, these element effect to rapid
growth in instant food continue.
(http://www.bangkokbizweek.com/20070604/foodbiz)
All About Sweet 49
3.6 STP Analysis
3.6.1 Marketing Segmentation
Market Specify company’s bring to market strategy for the market segmentation has
the criterion follow as
1. Geography criterion
- all the province in central region
2. Demography criterion
- Gender
o Separate by male and female
- Age separate in 2 group follow as
o Age between 18-25 years old
o Age 0ver 25 years old
- Education
o Education as over upper secondary school
- Income
o Income middle – high level
3. Psychology criterion
- Value
o Select food by trend
- Living format
o Lifestyle hasten, be satisfy convenience, healthy
4. Behavior buying criterion
- People satisfy eating dessert
- People attend health
- People satisfy drinking milk
All About Sweet 50
3.6.2 Target Market
Main Target is the group male and female living in central region and has age
between 18-25 years old that are beginning teenage and the end teenage, satisfy novelty and
eating by trend all of attend healthy. The group drinking milk, satisfy convenience and
service cursoriness, spend by emotion more than reason.
Second target group is male group and female group in equal ratio that age over 25 year
olds is a working age group and has behavior like eating dessert and drinking milk but
consider health and has buying power for decide by myself.
Show target group companies
All About Sweet 51
3.6.3 Product Positioning allocation
Product positioning of all about sweet company’s has criterion position follow quality
product because of dessert refrigerate instant product is use material for produce by consider
benefit of customer’s which take fructose to sweetness replace sugar and take milk for
component replace coconut milk that customer’s eating low dessert calories but high calcium.
Patterns of Target Market Selection
P = Sweet fresh milk
M 1= Teenage as in age 10-22 year old
M 2 = Middle age as in age 23-59 year old
M 3 = Old age as in age over 60 year old
All About Sweet 52
3.7 Marketing Mix (4P’s)
3.7.1 Product Strategy
Objective products
1. Present product quality different other product and respond need and want of
customer that help customer for more choice selection
2. Developing product are different from competitor more and more and add
image of product for remember about Brand Awareness
Product strategy
Production and develop product has remarkableness difference from competition by
use component in difference from competition are at first use sugar in component change to
use fructose replace to sugar that give sweetness in the same way but will give calories less
than sugar to 4 times all above has use milk replace coconut milk in production which the
thing get from milk is calcium difference coconut milk that give fragrance and delicious ,
sweet and oiliness but dive high calories for to increase benefit with product, therefore
product of sweet dessert that are dessert give “low calories but give high calcium”
My company beginning business plan will do production is dessert that apply dessert
and has until the past to the present which can distribution to want and need of customer in
the present or call one “Thai dessert modern” by in the first year the company will
distribution product in name “Ruby framework milk
Picture 1 show sample crisp pomegranate with milk
All About Sweet 53
Picture 2 Show sample Bualoy taro
“Bualoy taro milk” product which these bualoy taro milk, customer can selection to
consume all of hot bualoy taro milk and cold bualoy taro milk.
Picture 3 show sample Mixed sweets milk
All about sweet will enlarge line product for more inverse by the shop will increase
product “Mixed sweets milk” which these product preserve oneness of the shop’s about use
material for obtain dessert that “low calories – high calcium”
Source: http://kin-jay.blogspot.com/2006/06/taro-balls-in-coconut-milk-is-bua-loi.html
http://www.foodbuzz.com/recipes/1745556-taro-rice-flour-balls-in-coconut-milk-bua-loi-phueak-
http://www.asiarecipe.com/thaidesserts.html#Thai
All About Sweet 54
Benefit core product
Dessert for consume has production method are clean dessert, good taste moreover, give
benefit from nutrient for healthful
Basic Product
- Quality; use material quality and clean production method
- Format; easy to consume for customer convenience and respond the way of modern life
- packaging; use material food grade for make packaging and can refractory and durable with cold better and has close film that completely for dessert don’t spill out of packing and no dirtiness that it’s will go into packing
Brand name/Logo
All about sweet is mean the name of company to set up Dessert Company
Dessert is mean food that eat between meal but don’t main meal by may be eat for reduce hungriness
Delicious or add energy that to be a sweetness food and can be a snack
(Source; Wikipedia)
All About Sweet 55
Packaging
Packaging to use packing dessert will to be a packing 2 layers because of refrigerate dessert has expiration date 10 days, if the shop immediately mix dessert with milk in to packing will impact to physical characteristic of dessert change these is flour of dessert will seclude when to be according, the shop just will seclude between dessert and milk separate from each other by dessert will packing in downstairs of product and milk will packing in upstairs of the product
Packaging made from plastic has name “Polypropylene: PP” that to be a food grade plastic and appearance clear white can durable with cold to more -10৹ and refractory to more 80৹ (can use in microwave) which packaging will has diameter 9.5 cm.
Picture; show packaging
Price- tag
Closure top will to be a close film for customer convenience to consume by film will tell detail follow as
1. Trademark
2. Product name
3. Picture trademark
4. Text “low calories high calcium”
5. Address producer will describe about site of production company for building confident to customer
6. Symbol that indicate to packaging can use in microwave
7. Trade certify from Food and Drug Administration for show this product is permitted check quality and standard from Food and Drug Administration
8. Day/ month/ year of manufacture and expiration date
All About Sweet 56
9. Barcode
10. Net weight
11. Nutrition data for customer get to know nutrient quantity will get from eat this dessert
Source: ahttp://unipakcenter.com/index1.php?option=com_content&task=view&id=49&Itemid=
http://www.upackgreenvision.com/
Example of trademark and nutrition data
1. Ruby framework milk
Show example of trademark and nutrition data of Ruby framework milk
2. Bualoy taro milk
Show example of trademark and nutrition data of Bualoy taro mil
All About Sweet 57
3. Mixed milk
Show example of trademark and nutrition data of Mixed milk
3.7.2 Price Strategy
The objective of price
1. To increase market share.
2. To create a competitive advantage.
Pricing strategy
Product pricing of “All about sweet company” will be use pricing strategies is the
market penetration strategy which is set the pricing lower than competitors in its class.
The pricing strategy of the company will be divided into two parts.
That is, will be divided into the shop with the retail distribution in the front of stores.
And part 2 is divided in the shop to shipping the products to convenience stores.
All About Sweet 58
All about sweet company will be selling desserts and provide 3 desserts include
1. Ruby framework milk (ทับทิมกรอบนมสด) price ฿ 20 Cost 8.78 Baht
2. Bualoy taro milk (บัวลอยเผือกนมสด) price ฿ 20 Cost 7.87 Baht
3. Mixed milk (รวมมิตรนมสด) price ฿ 20 Cost 7.41 Baht
Part of distribution
Because of in this part is a part that the company gets low profit per unit but total distribution in high quantity which the company will delivery to 7-11 (seven – eleven) by price follow as
1. Ruby framework milk that 7-11 will distribution in price 20 baht and all about sweet company will wholesale in price 10.50 baht
2. Bualoy taro milk that 7-11 will distribution in price 20 baht and all about sweet company will wholesale in price 10.50 baht
3. Mixed milk that 7-11 will distribution in price 20 baht and all about sweet company will wholesale in price 10.50 baht
3.7.3 Place Strategy
Objective
1. To serve as channels of communication to target groups with access to the most
2. To support the sales and delivery of products to target directly.
Location
Place in a product located at factory, the factory set up at bangkae area, Bangkok.
This area has size 135 square wah and wide 18 meter and long 30 meter. The route of door
way that easy and convenience to go and can cut in many way to petchakasem 69 soi and cut
to Karnchanapisak ring, Kanlapapuk, Radchapuk and near department store the mall,
carefour, Tesco Lotus bangkae
(Source: http://www.ddproperty.com/property/show/104854)
All About Sweet 59
The part of place shop is office building Petchakesem 39/3 soi that office is 3.5 shelf
in every is clear room and cement floor in area 16 square wah. Building is north side and,
decorate complete and opposite Tesco Lotus, near The mall. In the future railcars pass
moreover, journey convenience
http://www.thaieasy2home.com/aspxfile/showreside_detail.aspx?resideid=PS2007001741)
Work Hours
Open daily from 10.00 - 19.00
Reason why selection this site?
- Because of this place is customer group more acknowledge
- The place is locate on roadside that easy to see of the people passerby
- Economize expense in distribution because of the place of production is nearly the
shop when production end, so business can bring the product put arrange in front
of the shop for immediately distribution to customer
Distribution channel Structure
Because of target customer group of business is target customer group large size and
to be a common customer group that can buy the product all of age, therefore the shop which
select use distribution structure direct is distribution pass by put in front of the shop for
contract with customer is has highest efficiency moreover
The shop also select use distribution channels pass by retailer which can help in
distribution to throughout customer moreover that will increase circulation and profit include
building strength by building good relationship with customer also that distribution channel
of the shop follow as
The first distribution; direct sales by estimate proportion 30 % all of distribution by
will service in form of distribution in front of the shop that has service product can immediate
eat or buy to eat in your house when customer be provided the shop can present product
dessert refrigerate instant for a one choice to customer in buy to eat in your house or also buy
All About Sweet 60
for gift because of dessert refrigerate product instant is fresh product that can keep long time
about 10 days
Reason why select distribution channel by direct sales
- Respond need and want of customer better because of the company can
acknowledge of need and want to direct customer when customer be provide
- Control marketing policy for to set price or any sale promotion which can easy to
do this
- Control Quality of product and service because of direct sales make can access
customer in direct
- Immediately improve product because of customer will critic quality of product
and service with company in direct
The second distribution product in 7-11 by estimate proportion 70% all of distribution
Because of dessert refrigerate instant is new product in the selection for distribution
should be select channel that can distribution product to target group customer throughout
Reason why select to distribution channel in 7-11
- Because of 7-11 has branch around country make to distribution for customer
throughout
- Customer has choice for buy product more and more
- Customer get convenience for selection and buying product
All About Sweet 61
Condition for delivery product to convenience store (7-11)
1. Entrepreneur that do to delivery product to 7-11 will just production product follow
order that get from 7-11
2. Product that distribution in all open type year will to be a product which 7-11 is
monopolize from entrepreneur that delivery product by has condition follow as
1.1 7-11 want gross profit from entrepreneur up to 40% (except freight)
1.2 Entrepreneur don’t just stamp manufacturing date and expiration date wrong
1.3 Price-tag just right follow determinate
1.4 Temperature for delivery product from entrepreneur to warehouse are between 2 ৹-6 ৹
1.5 Temperature of product are between 2 ৹ -6 ৹
1.6 Entrepreneur will responsibility your product in case of, when distribution product
to branch found that has product is damage since 20 over branch
All About Sweet 62
3.7.4 Promotion Strategy
Due to finished chilled dessert products Due to is a new product. So, the preparation
of strategic marketing campaign, Business must be focus on promoting market to introduce
products to be recognized by consumers to create “Brand Awareness” which the company
has been marketing campaign following.
Advertise
Company has advertised finished chilled dessert products advertising package is
notification to customer for introduce new products to the consumer in mind. It also
stimulates the purchase of basic consumer because when we have product ads, it makes
consumers feel like to try new products.
Media that used in advertise
Brochures
It has prepare brochures for distribution to customers intended to build brand
awareness in the shop and to publicize the information and details about promotions that
occur.
Example of Brochures: Preview Brochures Ruby framework milk
Example of Brochures
Ruby framework
Milk
Made from fresh milk and fructose sugar instead of coconut milk
Taste equally sweet
Special promotion, loosen the summer in April throughout of the mount.
Can buy Ruby framework milk in 18 baht from normally 20 baht
All About Sweet 63
Preview Brochures Bualoy taro milk
Bualoy taro milk Made from fresh milk and fructose sugar
Instead of coconut milk
Taste equally sweet.
Special promotion, loosen the summer in
April throughout of the mount.
Can buy Bualoy taro milk in 18 baht from
normally 20 baht
All About Sweet 64
Example of Brochures
Preview Brochures Mixed milk
Mixed milk
Made from fresh milk & fructose sugar
Low calorie & High calcium
Special promotion, loosen the summer
in April throughout of the mount
Can buy Ruby framework milk in 18 baht from
normally 20 baht
All About Sweet 65
Promotion
Preparation of promotional activities intended to encourage consumers to purchase goods.
The company will host promotional activities from time to time throughout the year.
Sale
For the first of referral finished chilled dessert products is the discounted price to
customers from the cup price is 20 baht per cup will reduce the price is 18 Baht.
Selling a double pack cheaper
For consumers who purchase finished chilled dessert products ready 2 cup from 40
baht to 35 baht Only!
Give premium
For consumers who buy finished chilled dessert products in shops full 199 Baht that
will be free desserts 1 cup value of 20 Baht.
Cash rebate card
The preparation of cash rebate cards value 100 baht are 30 leaves to offer our
customers the full purchase finished chilled dessert products 1,200 or more.
All About Sweet 66
Promotion plan handbill form
Handbill
Objective to use - For building awareness trademark of All about sweet shop - For public relation and get news, detail about be on activities - For public relation and get news, detail about be on promotion - For public relation product which business is present that year
Target Group - Drink milk group - First part teenage group between age 18-25 years old - Working group over 25 years old
Operating The company do handbill by will has introduction product that we are present
in that year and has detail about promotion in that time also, that according
from the promotion is stimulate to target group was purchase
Use media Handbill
Boundary - In area of All about sweet company
Budget 5,000 baht
Period time - Apr 1-30, 2011 / Aug 1-32 ,2011/Nov 1 – Dec 31, 2011 - Jan 1 – Mar 31 ,2012/ Jul 1-31 ,2012/ Dec 1-31, 2012 - Apr 1-30, 2013
Result except in
receive
- Customer group occur in awareness and remember the product of All about sweet shop
- Customer acknowledge in detail be on activities - Customer group acknowledge about promotion - Customer acknowledge about product that business want to present
Evaluation Measure form number of customer come to service
All About Sweet 67
Promotion
Promotion plan in discount form (in front of the shop)
Discount (in front of the shop)
Objective to use - For stimulate customer to occur was purchase
Target Group - General people
Operating - Business will discount in period of introduction the new product open in market - Discount in winter season - Discount in period time of mom’s festival
Use media Handbill
Boundary Bangkok
Budget 36,000 baht
Period time - Apr 1-30, 2011
- Mar 1-31, 2012 / Oct 1-31, 2012
- Apr 1-30, 2013
- Apr 1-30, 2014
- Aug 1-31, 2014
Result except in
receive
- Customer occur to purchase product increase - Customer group acknowledge in detail of promotion
Evaluation - Number of customer to purchase product - Sales of new product
All About Sweet 68
Promotion plan Sell twin pack cheaper form
Sell twin pack cheaper
Objective to use - For stimulate customer to occur was purchase increase
Target Group - General people
Operating - Promotion in sell twin pack cheaper in valentine’s festival - Sell twin pack cheaper in winter season - Sell twin pack cheaper in Mom’s festival - Sell twin pack cheaper in summer
Use media Handbill
Boundary All about sweet shop
Budget 30,000 baht
Period time - Nov 1-31, 2012
- Apr 1-28, 2013
- Apr 1 – 30, 2012/ Aug 1-31, 2014
- Aug 1-31 ,2015
Result except in
receive
- Customer to occur was purchase increase - Sales of product increase
Evaluation - Sales of product
All About Sweet 69
Promotion plan in distribute gift form
Distribute gift
Objective to use - For stimulate customer to occur was purchase increase - Push the product to access customer increase
Target Group - General people
Operating - Distribute gift to customer in case of customer purchase the product in shop complete 199 baht
Use media Handbill
Boundary All about sweet shop
Budget 13,734 baht
Period time - Aug 1-30, 2012
- Jul 1-30 ,2013
Result except in
receive
- Customer occur to purchase product increase - Sales of product increase
Evaluation - Sales of product - Number of customer to purchase product in shop
All About Sweet 70
Promotion plan in cash discount card form
Cash discount card
Objective to use - For stimulate customer to occur was purchase increase - For building good image to business
Target Group - General people
Operating - Give cash discount card 100 baht a card to customer in case of purchase product in shop complete over 1,200 baht
Use media Handbill
Boundary All about sweet shop
Budget 3,090 baht
Period time - Dec 1-31, 2012
- Jan 1-31 2013/ Dec 1-31, 2013
- Jan 1-31 2014/ Dec 1-31, 2014
- Jan 1-31 2015
Result except in
receive
- Customer occur to purchase product increase - Sales of product increase
Evaluation - Sales of product - Number of customer to purchase product in shop
All About Sweet 71
3.8 Sale Forecast
3.8.1 Sale forecast in unit (7-11)
Year 1
Winter Summer Rain Winter
Unit sale
Product Price JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC total
Mixed sweets ฿
10.5
51,202
56,108
84,111
86,563
89,016
68,985
75,935
83,497
91,878
101,076
111,194
122,436 1,022,000
Bualoy taro ฿
10.5
51,202
56,108
84,213
86,563
89,732
68,781
75,628
83,804
91,571
100,667
111,807
121,925 1,022,000
Crisp pomegranate ฿
10.5
51,202
56,108
84,111
86,563
89,016
68,985
75,935
83,497
91,878
101,076
111,807
121,822 1,022,000
Total
153,607
168,323
252,434
259,690
267,764
206,751
227,497
250,799
275,327
302,819
334,807
366,183 3,066,000
All About Sweet 72
Year 2
Winter Summer Rain Winter
Unit sale
Product Price JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC total
Mixed sweets ฿
10.5
84,563
78,957
100,915
125,326
114,814
100,682
85,030
70,197
78,618
101,499
113,062
114,347 1,168,012
Bualoy taro ฿
10.5
84,563
78,957
101,032
125,210
114,814
100,682
85,030
70,080
78,373
101,499
112,829
114,931 1,168,000
Crisp pomegranate ฿
10.5
84,563
78,957
101,032
125,210
114,814
100,682
85,030
70,080
78,373
101,499
112,829
114,931 1,168,000
Total
253,690
236,870
302,979
375,746
344,443
302,045
255,091
210,357
235,364
304,498
338,720
344,210 3,504,012
Year 3
Winter Summer Rain Winter
Unit sale
Product Price JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC total
Mixed sweets ฿
10.5
106,171
101,047
92,506
132,451
133,108
98,550
105,777
106,434
105,120
107,617
105,646
119,574 1,314,000
Bualoy taro ฿
10.5
106,303
101,178
91,980
131,531
132,714
97,499
105,777
107,879
105,383
106,434
108,405
118,917 1,314,000
Crisp pomegranate ฿
10.5
106,303
100,915
93,294
132,583
131,663
96,448
105,646
106,565
105,777
107,485
107,748
119,574 1,314,000
Total
318,776
303,140
277,780
396,565
397,485
292,496
317,200
320,879
316,280
321,536
321,799
358,065 3,942,000
All About Sweet 73
Year 4
Winter Summer Rain Winter
Unit sale
Product Price JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC total
Mixed sweets ฿
10.5
137,386
108,186
103,660
162,206
162,060
108,186
108,186
108,186
108,186
108,186
108,186
137,386 1,460,000
Bualoy taro ฿
10.5
137,386
108,186
103,660
162,206
162,060
108,186
108,186
108,186
108,186
108,186
108,186
137,386 1,460,000
Crisp pomegranate ฿
10.5
137,386
108,186
103,660
162,206
162,060
108,186
108,186
108,186
108,186
108,186
108,186
137,386 1,460,000
Total
412,158
324,558
310,980
486,618
486,180
324,558
324,558
324,558
324,558
324,558
324,558
412,158 4,380,000
Year 5
Winter Summer Rain Winter
Unit sale
Product Price JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC total
Mixed sweets ฿
10.5
151,125
119,005
114,026
178,427
178,266
119,005
119,005
119,005
119,005
119,005
119,005
151,125 1,606,000
Bualoy taro ฿
10.5
151,125
119,005
114,026
178,427
178,266
119,005
119,005
119,005
119,005
119,005
119,005
151,125 1,606,000
Crisp pomegranate ฿
10.5
151,125
119,005
114,026
178,427
178,266
119,005
119,005
119,005
119,005
119,005
119,005
151,125 1,606,000
Total
453,374
357,014
342,078
535,280
534,798
357,014
357,014
357,014
357,014
357,014
357,014
453,374 4,818,000
All About Sweet 74
3.8.2 Sale forecast in cash (7-11)
Year 1
Toatal sale
Product JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Total
Mixed sweets 537,623 589,132 883,161 908,916 934,670 724,343 797,313 876,723 964,717 1,061,296 1,167,533 1,285,574 10,731,000
Bualoy taro 537,623 589,132 884,234 908,916 942,182 722,196 794,094 879,942 961,498 1,057,004 1,173,971 1,280,208 10,731,000
Crisp pomegranate 537,623 589,132 883,161 908,916 934,670 724,343 797,313 876,723 964,717 1,061,296 1,173,971 1,279,135 10,731,000
Total 1,075,246 1,178,264 1,767,396 1,817,831 1,876,852 1,446,539 1,591,407 1,756,665 1,926,215 2,118,299 2,341,504 2,565,782 21,462,000
Year 2
Toatal sale
Product JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Total
Mixed sweets 887,914 829,046 1,059,610 1,315,927 1,205,551 1,057,157 892,819 737,066 825,490 1,065,742 1,187,155 1,200,646 12,264,123
Bualoy taro 887,914 829,046 1,060,836 1,314,701 1,205,551 1,057,157 892,819 735,840 822,914 1,065,742 1,184,702 1,206,778 12,264,000
Crisp pomegranate 887,914 829,046 1,060,836 1,314,701 1,205,551 1,057,157 892,819 735,840 822,914 1,065,742 1,184,702 1,206,778 12,264,000
Total 1,775,827 1,658,093 2,120,446 2,630,628 2,411,102 2,114,314 1,785,638 1,472,906 1,648,404 2,131,483 2,371,858 2,407,423 24,528,123
All About Sweet 75
Year 3
Toatal sale
Product JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Total
Mixed sweets 1,114,798 1,060,989 971,309 1,390,738 1,397,636 1,034,775 1,110,659 1,117,557 1,103,760 1,129,974 1,109,279 1,255,527 13,797,000
Bualoy taro 1,116,177 1,062,369 965,790 1,381,080 1,393,497 1,023,737 1,110,659 1,132,734 1,106,519 1,117,557 1,138,253 1,248,629 13,797,000
Crisp pomegranate 1,116,177 1,059,610 979,587 1,392,117 1,382,459 1,012,700 1,109,279 1,118,937 1,110,659 1,128,595 1,131,354 1,255,527 13,797,000
Total 2,230,975 2,123,358 1,937,099 2,771,817 2,791,133 2,058,512 2,221,317 2,250,291 2,210,279 2,247,531 2,247,531 2,504,156 27,594,000
Year 4
Toatal sale
Product JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Total
Mixed sweets 1,442,553 1,135,953 1,088,430 1,703,163 1,701,630 1,135,953 1,135,953 1,135,953 1,135,953 1,135,953 1,135,953 1,442,553 15,330,000
Bualoy taro 1,442,553 1,135,953 1,088,430 1,703,163 1,701,630 1,135,953 1,135,953 1,135,953 1,135,953 1,135,953 1,135,953 1,442,553 15,330,000
Crisp pomegranate 1,442,553 1,135,953 1,088,430 1,703,163 1,701,630 1,135,953 1,135,953 1,135,953 1,135,953 1,135,953 1,135,953 1,442,553 15,330,000
Total 2,885,106 2,271,906 2,176,860 3,406,326 3,403,260 2,271,906 2,271,906 2,271,906 2,271,906 2,271,906 2,271,906 2,885,106 30,660,000
All About Sweet 76
Year 5
Toatal sale
Product JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Total
Mixed sweets 1,586,808 1,249,548 1,197,273 1,873,479 1,871,793 1,249,548 1,249,548 1,249,548 1,249,548 1,249,548 1,249,548 1,586,808 16,863,000
Bualoy taro 1,586,808 1,249,548 1,197,273 1,873,479 1,871,793 1,249,548 1,249,548 1,249,548 1,249,548 1,249,548 1,249,548 1,586,808 16,863,000
Crisp pomegranate 1,586,808 1,249,548 1,197,273 1,873,479 1,871,793 1,249,548 1,249,548 1,249,548 1,249,548 1,249,548 1,249,548 1,586,808 16,863,000
Total 3,173,617 2,499,097 2,394,546 3,746,959 3,743,586 2,499,097 2,499,097 2,499,097 2,499,097 2,499,097 2,499,097 3,173,617 33,726,000
All About Sweet 77
3.8.3 Sale forecast in unit (shop)
Year 1
Winter Summer Rain Winter
Unit sale
Product Price JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC total
Mixed sweets ฿
20.0
1,920
2,104
3,154
3,246
3,338
2,587
2,848
3,131
3,445
3,790
4,170
4,591 38,325
Bualoy taro ฿
20.0
1,920
2,104
3,158
3,246
3,365
2,579
2,836
3,143
3,434
3,775
4,193
4,572 38,325
Crisp pomegranate ฿
20.0
1,920
2,104
3,154
3,246
3,338
2,587
2,848
3,131
3,445
3,790
4,193
4,568 38,325
Total
5,760
6,312
9,466
9,738
10,041
7,753
8,531
9,405
10,325
11,356
12,555
13,732 114,975
All About Sweet 78
Year 2
Winter Summer Rain Winter
Unit sale
Product Price JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC total
Mixed sweets ฿
20.0
3,171
2,961
3,784
4,700
4,306
3,776
3,189
2,632
2,948
3,806
4,240
4,288 43,800
Bualoy taro ฿
20.0
3,171
2,961
3,789
4,695
4,306
3,776
3,189
2,628
2,939
3,806
4,231
4,310 43,800
Crisp pomegranate ฿
20.0
3,171
2,961
3,789
4,695
4,306
3,776
3,189
2,628
2,939
3,806
4,231
4,310 43,800
Total
9,513
8,883
11,362
14,090
12,917
11,327
9,566
7,888
8,826
11,419
12,702
12,908 131,400
Year 3
Winter Summer Rain Winter
Unit sale
Product Price JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC total
Mixed sweets ฿
20.0
3,981
3,789
3,469
4,967
4,992
3,696
3,967
3,991
3,942
4,036
3,962
4,484 49,275
Bualoy taro ฿
20.0
3,986
3,794
3,449
4,932
4,977
3,656
3,967
4,045
3,952
3,991
4,065
4,459 49,275
Crisp pomegranate ฿
20.0
3,986
3,784
3,499
4,972
4,937
3,617
3,962
3,996
3,967
4,031
4,041
4,484 49,275
Total
11,954
11,368
10,417
14,871
14,906
10,969
11,895
12,033
11,860
12,058
12,067
13,427 147,825
All About Sweet 79
Year 4
Winter Summer Rain Winter
Unit sale
Product Price JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC total
Mixed sweets ฿
20.0
5,152
4,057
3,887
6,083
6,077
4,057
4,057
4,057
4,057
4,057
4,057
5,152 54,750
Bualoy taro ฿
20.0
5,152
4,057
3,887
6,083
6,077
4,057
4,057
4,057
4,057
4,057
4,057
5,152 54,750
Crisp pomegranate ฿
20.0
5,152
4,057
3,887
6,083
6,077
4,057
4,057
4,057
4,057
4,057
4,057
5,152 54,750
Total
15,456
12,171
11,662
18,248
18,232
12,171
12,171
12,171
12,171
12,171
12,171
15,456 164,250
Year 5
Winter Summer Rain Winter
Unit sale
Product Price JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC total
Mixed sweets ฿
20.0
5,667
4,463
4,276
6,691
6,685
4,463
4,463
4,463
4,463
4,463
4,463
5,667 60,225
Bualoy taro ฿
20.0
5,667
4,463
4,276
6,691
6,685
4,463
4,463
4,463
4,463
4,463
4,463
5,667 60,225
Crisp pomegranate ฿
20.0
5,667
4,463
4,276
6,691
6,685
4,463
4,463
4,463
4,463
4,463
4,463
5,667 60,225
Total
17,002
13,388
12,828
20,073
20,055
13,388
13,388
13,388
13,388
13,388
13,388
17,002 180,675
All About Sweet 80
3.8.4 Sale forecast in cash (shop)
Year 1
Toatal sale
Product JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Total
Mixed sweets 38,402 42,081 63,083 64,923 66,762 51,739 56,951 62,623 68,908 75,807 83,395 91,827 766,500
Bualoy taro 38,402 42,081 63,160 64,923 67,299 51,585 56,721 62,853 68,678 75,500 83,855 91,443 766,500
Crisp pomegranate 38,402 42,081 63,083 64,923 66,762 51,739 56,951 62,623 68,908 75,807 83,855 91,367 766,500
Total 115,205 126,243 189,326 194,768 200,823 155,063 170,623 188,099 206,495 227,114 251,105 274,637 2,299,500
Year 2
Toatal sale
Product JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Total
Mixed sweets 63,422 59,218 75,686 93,995 86,111 75,511 63,773 52,648 58,964 76,124 84,797 85,760 876,009
Bualoy taro 63,422 59,218 75,774 93,907 86,111 75,511 63,773 52,560 58,780 76,124 84,622 86,198 876,000
Crisp pomegranate 63,422 59,218 75,774 93,907 86,111 75,511 63,773 52,560 58,780 76,124 84,622 86,198 876,000
Total 190,267 177,653 227,234 281,809 258,332 226,534 191,318 157,768 176,523 228,373 254,040 258,157 2,628,009
All About Sweet 81
Year 3
Toatal sale
Product JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Total
Mixed sweets 79,628 75,785 69,379 99,338 99,831 73,913 79,333 79,826 78,840 80,712 79,234 89,681 985,500
Bualoy taro 79,727 75,884 68,985 98,649 99,536 73,124 79,333 80,910 79,037 79,826 81,304 89,188 985,500
Crisp pomegranate 79,727 75,686 69,971 99,437 98,747 72,336 79,234 79,924 79,333 80,614 80,811 89,681 985,500
Total 239,082 227,355 208,335 297,424 298,114 219,372 237,900 240,659 237,210 241,152 241,349 268,549 2,956,500
Year 4
Toatal sale
Product JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Total
Mixed sweets 103,040 81,140 77,745 121,655 121,545 81,140 81,140 81,140 81,140 81,140 81,140 103,040 1,095,000
Bualoy taro 103,040 81,140 77,745 121,655 121,545 81,140 81,140 81,140 81,140 81,140 81,140 103,040 1,095,000
Crisp pomegranate 103,040 81,140 77,745 121,655 121,545 81,140 81,140 81,140 81,140 81,140 81,140 103,040 1,095,000
Total 309,119 243,419 233,235 364,964 364,635 243,419 243,419 243,419 243,419 243,419 243,419 309,119 3,285,000
All About Sweet 82
Year 5
Toatal sale
Product JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Total
Mixed sweets 113,343 89,253 85,520 133,820 133,700 89,253 89,253 89,253 89,253 89,253 89,253 113,343 1,204,500
Bualoy taro 113,343 89,253 85,520 133,820 133,700 89,253 89,253 89,253 89,253 89,253 89,253 113,343 1,204,500
Crisp pomegranate 113,343 89,253 85,520 133,820 133,700 89,253 89,253 89,253 89,253 89,253 89,253 113,343 1,204,500
Total 340,030 267,760 256,559 401,460 401,099 267,760 267,760 267,760 267,760 267,760 267,760 340,030 3,613,500
All About Sweet 83
3.9 Marketing Expenses
Year 1
Products Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
Circular 400
400 400 400 400 400 400 400 400 400 400 400
4,800
Discount(when buy 2 product) 500
500 500 500 500 500 500 500 500 500 500 500
6,000
Giftset 350
350 350 350 350 350 350 350 350 350 350 350
4,200
Discount Card (100Bath) 250
250 250 250 250 250 250 250 250 250 250 250
3,000
Total 1,500
1,500 1,500 1,500 1,500 1,500 1,500 1,500 1,500 1,500 1,500 1,500 18,000
All About Sweet 84
Year 2
Products Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
Circular 400
400 400 400 400 400 400 400 400 400 400 400 4,800
Discount(when buy 2 product) 500
500 500 500 500 500 500 500 500 500 500 500 6,000
Giftset 350
350 350 350 350 350 350 350 350 350 350 350 4,200
Discount Card (100Bath) 250
250 250 250 250 250 250 250 250 250 250 250 3,000
Total 1,500 1,500 1,500 1,500 1,500 1,500 1,500 1,500 1,500 1,500 1,500 1,500 18,000
Year 3
Products Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
Discount(when buy 2 product) 500
500 500 500 500 500 500 500 500 500 500 500 6,000
Giftset 350
350 350 350 350 350 350 350 350 350 350 350 4,200
Discount Card (100Bath) 250
250 250 250 250 250 250 250 250 250 250 250 3,000
Total 1,100 1,100 1,100 1,100 1,100 1,100 1,100 1,100 1,100 1,100 1,100 1,100 13,200
All About Sweet 85
Year 4
Products Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
Discount(when buy 2 product) 500
500 500 500 500 500 500 500 500 500 500 500 6,000
Giftset 350
350 350 350 350 350 350 350 350 350 350 350 4,200
Discount Card (100Bath) 250
250 250 250 250 250 250 250 250 250 250 250 3,000
Total 1,100
1,100 1,100 1,100 1,100 1,100 1,100 1,100 1,100 1,100 1,100 1,100 13,200
Year 5
Products Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
Discount(when buy 2 product) 500
500 500 500 500 500 500 500 500 500 500 500 6,000
Giftset 350
350 350 350 350 350 350 350 350 350 350 350 4,200
Discount Card (100Bath) 250
250 250 250 250 250 250 250 250 250 250 250 3,000
Total 1,100
1,100 1,100 1,100 1,100 1,100 1,100 1,100 1,100 1,100 1,100 1,100 13,200
All About Sweet 86
Conclusion
Our company is analyze the market by using PEST analysis political, economy,
society and technology and our company analyze competition by using 3C analysis SWOT
analysis and five forces model. So, The direct competitor are S&P SYNDICATE PUBLIC
CO., LTD. And Tesco Lotus. And indirect competitors are Rin sweet shop and Dunkin’
Donuts. About customer analysis. Due to in the present, love health trend rather power and
there are milk dessert has low calories but high calcium, customer is love health and like to
drinking milk will choose eat useful food and customer has the way of life hasten and when
want to eat consume that choose instant food which ease to find for eat, instant, and delicious
and convenience to eat. However the market size business rapid growth all the time in 5 years
by rate 30% per year by using STP analysis. About pricing strategy company set price lower
than competitors. And place in bangkae Bangkok area because customer group more
acknowledge and easy to see it and save cost of distribute because can sale in front of shop.
And open every day from 10 A.M. – 7 P.M. In past of distribution channel structure.
Company choose direct sale because need customer to acknowledge company is better and
can easy to control about quality of product and service, policy of price and promotion and
company choose sale in 7-11 because 7-11 branch around country for give convenience for
selection and buying product. Our company will host promotional activities from time to time
throughout the year, give discount, Selling a double pack cheaper, Give premium and Cash
rebate card and our company advertise by using brochures.
All About Sweet 87
CHAPTER 4
TECHNOLOGY
All About Sweet 88
Chapter 4
Technology
4.1 Product Characteristics (in detail)
The product characteristic in detail of our product can explain follow; Taro balls
with the whole milk or Bua Loy Phuak. This is desert that has passed a long history in
Thailand. Bua Loy or the little balls in the pot are made of taro, rice, or yam paste, cooking in
syrup. They are served with lightly sweetened milk, and sometimes an egg poached in syrup.
This menu is Thai Vegetarian and Thai dessert. For ingredient are including with Sticky rice
flours, taro, sugar, salt, palm sugar, and the whole milk. And equipment for make this menu it
is most equipment is available in normal household already. For preparation we start from
knead to mix the sticky rice flour with taro well. Mash and knead until the flour is firm. Then
form into small balls, 1/2 cm. diameter. And boil whole milk and skim milk mixture in a pot.
Add palm sugar, sugar and salt. Lower the heat, stir until dissolved. When it is boiled, add
balls. Wait until the balls float. They are done. Serve warm.
Crisp pomegranate or truffle with syrup and milk with a sweet Thai flavor is sweet
like many people, truffle with syrup and milk must be mixed with the sweet taste of fresh
milk delighted. Take care and quality of ingredients and more. Materials will be used to
emphasize the freshness. Major confectionery, containing the same cannot lose. For
materials used in making truffle with syrup and milk includes the main mixed meat diced
truffle, flour, water, red, sweet, fresh coconut milk, sugar, salt, and sugar syrup, jasmine etc.
Selection of raw materials such truffle that is a crisp pomegranate it must add a big because
to make a delicious dessert and the equipment to do it. Most equipment is available in normal
household already. Steps made from shell casings to the truffle then cut into rectangular
cubes. They were then soaked in water, sweet red by approximately 1 hour to install red
nectar into the truffle meat, when truffle, then it is the color to mix with flour. And see dough
sticks to truffle over sift flour, making it the first time and then repeat. The next step is to add
water, raise heat a pot of boiling water. Then the truffle that mix flour prepared to enter into
the noodle, takes about 3 minutes more until the flour is coated with clear truffle, it is floating
up. Do not boil too much because the flour to coat out of my truffle and it will be the dowdy,
when cooked, boiled until a floating frame up. I used to bolt the plate, put into cold water
while the starch to be stable Then scoop up soaked in sugar syrup is prepared again shall be
All About Sweet 89
completed to make crisp pomegranate. Part of a "milk " fresh start to take 2 type of milk are
whole milk and skim milk mixture, then add sugar and salt. Mix together homogeneous, wait
for raise enough foam from heat and then add fresh jasmine flowers in a bowl with
ears. Brought down on the edge of the radiator milk then cover casserole with milk, jasmine
left a night it was the coconut smell delicious and to the water chestnut with syrup and milk
perfectly.
And the last product of our business is KhanomWan Ruam Mit or Mixed Sweet
Dessert. It is a sweet concoction of mixed treats. KhanomWan Ruam Mit is in soup/ pudding
categories. The most people know this dessert in Khanom Wan Ruam Mit name. It’s easily to
cook by you at home. The ingredients are fructose sugar, whole milk, Singapore Lod Chong,
jackfruit, Klong Klang, Floating jasmine water. For preparing step the most of equipment are
available in normal household already. The first start the dish by mixing sugar and jasmine
water but filter it with the white and thin fabric until it sticky. Then start the second mixer by
mixing coconut milk with big tapioca, Singapore Lod Chong, Klong Klang and Jackfruit. At
the end, mixing those two bowls together and then adds up the ice at the end and serve. This
dish is so simple, just get the ingredients ready and mix them all up together and that’s it.
When serve, add syrup and blend ice if you need more cool.
Source: http://kin-jay.blogspot.com/2006/06/taro-balls-in-coconut-milk-is-bua-loi.html
http://www.foodbuzz.com/recipes/1745556-taro-rice-flour-balls-in-coconut-milk-bua-loi-
phueak-
http://www.asiarecipe.com/thaidesserts.html#Thai
All About Sweet 90
4.2 Specification
Specification: Start from business plan will produce dessert product which has dessert from
the present by apply dessert can distribute and require of customer in present age or otherwise
call “Modern Thai dessert”. All about sweet will enlarge line product for more inverse by the
shop will increase product “Mixed sweets milk” which these product preserve oneness of the
shop’s about use material for obtain dessert that “low calories – high calcium”.
- Present product quality different other product and respond need and want of
customer that help customer for more choice selection.
- Developing product are different from competitor more and more and add image of
product for remember about Brand Awareness.
All About Sweet 91
4.3 Product / Service Process
Production Planning and Operations
Manufacturing Strategy; this strategy is important and it will focus on selecting high quality
of raw material. It will focus on the health effects of consuming the least. The company is
focusing on procurement efficiency to obtain raw materials on time to provide raw materials
used in the production of sufficient order of the consumer
Sourcing Processes
Purchase of raw materials used in manufacturing
Material in order to calculate the amount of each material to purchased from the forecast
sales volume and raw material inventories. The materials used in the shop were.
1. Sugar, fructose. Sugar is derived from the extraction of sugar from fruit, which is the
sweeter than sugar, and up to 1.7 times less energy than sugar to 4 times the sugar
fructose can be stored for up to 1 year at room temperature. The shop will order the
Car Business Tel 1213/320 Soi Ladprao 94, Si Rd, Bangkapi, Bangkok
2. Truffle taro, jack fruit, Coconut meat such as pollen stores the four corners the
market town Rangsit 081-632-7499
3. Rice flour, tapioca. Purchasing Partnership with the United Bunya National Flour
45/9-11 Soi 4, Bang Bon, Bangkok 10150
4. Milk Powder (Full Cream Milk) imported COFFEE UP from Switzerland.
Source: http://coffeeuponline.blogspot.com/
5. Cups, plastic with plastic that can withstand heat and cold resistant. (Polypropylene:
PP), which stores will purchase plastic cups from Siam Chris Pack Ltd. 62/794 Moo
2, Soi 29 Seri Thai Road, Klong Kum, Bangkok 10240
All About Sweet 92
Fresh material
Purchase of raw materials. Buy companies that make day-to-day and the purchase of raw
materials every day and the amount of material that must be purchased from the following
prediction
Table shows the order of raw materials per day
Year
Material 1 2 3 4 5
1. Truffle 187 197 258 314 334
2. Taro 50 53 68 72
3. Jackfruit 21 23 39 45 48
4.Coconut Meat 20 22 27 29
5.Nipa Palm 40 52 55
Table shows a Purchase Order
The purchase of this raw material to forecast the sales of the product and the material that the
supplier will be able to deliver the goods to be protected for 2 days due to the lack of
delivery.
Dried food
Raw food group order form once a week on Monday by ordering a time can produce a period
of 10 days
Milk powder
The company will buy milk by a 2 week time to order one time can produce a period of 15
days
Package
Supplier will ship packages once a week because the company will send supplier packaging
candy packaging, along with those obtained from cantaloupe to buy the company already
Sugar, fructose
We will order once a month due to a glucose fructose can keep up to one year, one time
purchase is available for up to 35 days
All About Sweet 93
Purchasing systems
Procurement of raw materials store is summarized below.
1. The company will make an agreement with the supplier of the product standards and the
time of delivery according to plan.
2. Materials are submitted by the Company prior to 7:30 with a bill for goods.
3. Verify that products meet standards set and volume shipments reached or not.
4. Make payment to the supplier immediately.
Processing of raw materials
The steps for processing raw material available, basic materials are provided to facilitate the
application process to continue. The processing of raw materials for your company chic
dessert products can be divided into the following.
Ruby framework milk
Welding material
Material that must be connected before the production of sweets such as Jackfruit is being
used for short-term storage. It must be connected first to extend shelf life
The Ruby framework
Frustration due to the Supplier to deliver to the Company as a disappointment to not have to
be cut with a square and the steps to do so starting as Ruby framework
All About Sweet 94
• bring frustration to soak in the syrup to make a truffle with red beads
• Frustration with the drop down to mix with flour.
• They were then boiled in hot water When the Ruby framework floating ago the plate,
soaked in cold water
• Set water to boil. Then pour milk down. And split milk
All About Sweet 95
• Then pour the milk into the machine. For milk packaged in bags and put into
packaging
• From the product is chilled in cold water to cool the product temperature change as
soon as possible. After the product depart from the machine
• led to immersion in cold storage products.
• Bualoy taro milk
• Bring the Taro to the boil. When cooked taro taken up and set aside
• Pour rice into the thresh flour Add hot water to wash massage room.
• Boil the taro, which then put the flour is mixed with massage
All About Sweet 96
• Massage the starch already put into a tablet computer Bualoy
• Bualoy to the boil. When grain Bualoy. Bring it floating the plate, soaked in cold
water
• Set water to boil. Then pour milk down and split milk
• Then pour the milk into the machine for milk packaged in bags and put into
packaging
• From the product is chilled in cold water to cool the product temperature change as
soon as possible. After the product depart from the machine
• Led to immersion in cold storage products
All About Sweet 97
Mixed milk
• Pandan juice by, cut pandan leaves into small pieces and then mixed with water to
spin in the machine
• Do Eodcnoong line. The starch to put into the thresh flour Pandan leaves with water
to the juice
• When the flour, then massage. Add to the flour into the dough cutting
All About Sweet 98
• The starch boil. And then the line rises to the plate in cold water
• Set water to boil. Then pour milk down. And split milk
• Then pour the milk into the machine. For milk packaged in bags and put into
packaging
• From the product is chilled in cold water to cool the product temperature change as
soon as possible. After the product depart from the machine
• Led to immersion in cold storage products
All About Sweet 99
Source: http://kin-jay.blogspot.com/2006/06/taro-balls-in-coconut-milk-is-bua-loi.html
http://www.foodbuzz.com/recipes/1745556-taro-rice-flour-balls-in-coconut-milk-bua-
loi-phueak-
http://www.asiarecipe.com/thaidesserts.html#Thai
Packaging
Packing of candy products will be divided into two parts together, but in the second part will
be used the same equipment as follows
1. Packaging
• Cup will be put in the bowl
• Cup will flow out of the box. Staff will dip products, which include ruby taro mixed
Bualoy frame
• And when the machine moves the milk bag to put it down on Class 2 of a cup
• The machine moves in terms of cover
• From the product will fall into the milk tank
2. Bags packed milk
• Breast milk bags. Milk mixture will already be put in the slot machine milk
• Breast milk bags are inserted in the bag
• Bags will flow into the cone, only milk. Then milk was flowing out of the box into a
bag
• The machine will move in to seal it.
All About Sweet 100
4.4 Location
Place in a product located at factory, the factory set up at bangkae area, Bangkok.
This area has size 135 square wah and wide 18 meter and long 30 meter. The route of door
way that easy and convenience to go and can cut in many way to petchakasem 69 soi and cut
to Karnchanapisak ring, Kanlapapuk, Radchapuk and near department store the mall,
carefour, Tesco Lotus bangkae
(Source: http://www.ddproperty.com/property/show/104854)
The part of place shop is office building Petchakesem 39/3 soi that office is
3.5 shelf in every is clear room and cement floor in area 16 square wah. Building is
north side and, decorate complete and opposite Tesco Lotus, near The mall. In the
future railcars pass moreover, journey convenience
(Source:http://www.thaieasy2home.com/aspxfile/showreside_detail.aspx?resideid=PS2007001741)
All About Sweet 101
4.5 Facility Layout.
Pattern of company and factory
Figure1 show pattern of company and factory
All About Sweet 102
The building in factory
Building of factory has wide about 13 meter, long 21 meter and high 4 meter. The
area of this room is about 273 square meters in the building have building from brick. The
structure of roof-tile use Chang brand. The floor is cover by cement.
Pattern of factory
Figure2 Show pattern of factory
Figure 3 Show pattern inside factory
All About Sweet 103
Fence construction of factory
1. Fence of All about sweet company have long about 96 meter. It makes of brick.
The highest of fence about 2 meters. The color of fence is grey. Cost of fence is 1,600 baths
per meter. Total cost of fence is 153,600 baht.
Figure4 Fence in around the factory
2. Fence in front of the factory has wide 3 meter and high 2 meter. Cost of Fence is 7000 bath per meter.
Figure5 stainless fence of the company
All About Sweet 104
Parking place
15
6
Figure6.1 Parking place
Figure6.2 Parking place
Parking place for the company use white color from Joton color to divide place.
Cost of parking place
Joton Beger Paints White Color 2 tank Cost 1,050 bath
Total cost 2,100 bath
All About Sweet 105
Office building
Inside of office floor 1, the office building have 2 sides and has 3 rooms such office
room, kitchen, and toilet by have door bar out between 3 room. All about sweet company
having a wide 5 meter, and long 8 meter and high about 4 meter. The area of this floor is
about 40 square meters. There are for customer that wants to contact with our company and
to buy product and set the tables and chairs for customer that want to eat dessert in this shop.
Second is side of toilet and kitchen for employee and customer. In the toilet have wide
and long about 2x2.8 meter. The area of this room is about 5.6 square meters. The kitchen has
wide 3 meter and long about 2.8 meter. The area of this room is about 8.4 square meters.
Inside of office floor 2, having wide 5 meter, long 10.8 meter and high about 4 meter.
The area of this floor is about 40 square meters.
Figure7 plan base of office building floor1
All About Sweet 106
Figure8 plan of base of office building floor2
All About Sweet 107
Figure9 pattern inside office building floor1
color Position
0 Air conditioning
0 Freezer.
0 Office chair
0 Table
0 Television
0 Computer
0 Counter kitchen
0 Aluminum kitchen cabinet
All About Sweet 108
Figure10 pattern inside office building floor2
color Position
0 Air conditioning
0 Cabinet.
0 Office chair
0 Desk
All About Sweet 109
Plant for producing
We should to building our plant. We employ the constructor by we have the facility layout of
our plant to them and we descript our want about the plant and they have the standard price of
construction. Before we employ the constructor we have to searching about the price and
detail from the website and asking some of the constructor. And the company that we have
choose is the Bexample Ltd.; 101 moo.4, Sratetakit village Rd., North Bang Kae, Bang Kae,
Bangkok. Tel 02-4219258. E-mail [email protected].
Source: Mr. Sira Kraijinda Tel: 086-7684950
One – floor plant building
No. Type/list of construction Price/square meter Building 1 1.1 One – floor office building Platform 1 m. - Pile 6,900 - No pile 6,500 1.2 One – floor office building Place on the Ferro-concrete - Pile 6,600 - No pile 6,100
Table: show type of building
http://www.buildingmart.org/construc8.php
All About Sweet 110
Detail of Building
1 Structure - Steel Structure
2 Roof Structure
- Material of roof
- Steel Structure
- Carved roof
3 Floor and ladder - Steel Structure
- Asphalt; Production in Domestic for lay only the indoor
4 Wall -Brick and plasters
-Block Room
5 Ceiling -Indoor – Gypsum board
-Outdoor – Asbestos tiles 4 mm.
6 Toilet
-Floor
-Wall
-Sanitary ware
- Steel Structure; White glazed tiles
7 Door and windows -Wood frame or steel
-Stained glass; Teak frame or steel
8 Electricity, Water supply, and paint
-Include
http://www.bb.go.th/support/Std/Construc/Construc49/descp_con/descp_c8-1.htm
4.6 Logistics Management
Delivery system
All about sweet company will just delivery product to retail shop that company will
distribution product follow as
1. After the company packing product into basket of 7-11 already
All About Sweet 111
2. Move basket into cool car for delivery product to warehouse 7-11 that cool car use in
move product will control temperature coolness 2 ৹ -6 ৹
3. When move to warehouse already will wait for change basket come back for use to
move product in next times
4. After that warehouse 7-11 will distribution product to their branch
All About Sweet Company Limit Transport.
Warehouse
The process of shipping
Cleanliness
Cleaning of production areas: The Company will provide all cleaning area in every
time there is a change of shift in each shift as well as cleaning of the engine. Equipment used
in manufacturing must be cleaned every time a user successfully. In addition, equipment must
be stored in the storage before the operation. And ensure ease of use and also the quality in
terms of cleanliness of the product
All About Sweet 112
4.7 Machine/ Tools/ Equipment
Equipment and Machine cost Depreciation Depreciation Depreciation (per year) (per month)
Cold storage
210,000.0 10years 21,000.0 1,750.00
Machine cover a Rotary
2
175,000.0 5year 35,000.0 2,916.67
Cover packaging a Inline.
200,000.0 5year 40,000.0 3,333.33
All About Sweet 113
Equipment and Machine cost Depreciation Depreciation Depreciation (per year) (per month)
Bualoy tablet machines.
37,000.0 5year 7,400.00 616.67
Pot stirred.
20,000.0 5year 4,000.0 333.33
Measuring scales.
16,000.00 5year 3,200.0 266.67
Shaker
12,000.0 5year 2,400.0 200.00
All About Sweet 114
Equipment and Machine cost Depreciation Depreciation Depreciation (per year) (per month)
The 400-liter tank.
5,995.0 5year 1,199.00 99.92
Tank contains 800 liters.
2,640.0 5year 528.00 44.00
Cart single layer.
5,480 5year 1096.0 91.33
http://www.thaisecondhand.com/_board/bn/data/BN8884182.html
http://www.sirikrai.com/mbdetail.php?id=0078&productname=sakayaautomate%20-%20%E0%A4%C3%D7%E8%CD%A7%A1%C7%B9-%BC%CA%C1%20%E1%BA%BA%E4%C1%E8%C1%D5%A4%C7%D2%C1%C3%E9%CD%B9
http://www.songkwae.com/foxboard/question.asp?QID=10595
http://www.winwinpackaging.com/product8.html
http://www.brandexdirectory.com/catalog_detail.php?pro_id=594&lang=&com_id=240
All About Sweet 115
Office Equipment
Office Equipment
Cost
Double A Copier Paper A4 80g. (5/Pack)
545.00 / Pack
555 9/125 White Perforated Envelope 4 1/4x9 1/4"
42/pack
Diamond Thermal Calculator Roll
57mm.x35m.(10/PK)
107/pack
Pentel Hi-Polymer ZEL08 Eraser Big
19/กอน
All About Sweet 116
Horse 9100 Pencil 2B
35/กลอง
Pentel ZL72-W Fine Point Correction Pen 4.2 ml.
59/ดาม
Pentel BK66 Ball Pen (0.7 mm.) Blue
15/ดาม
Elephant 120 Box File A4 3" Black (6/Pack)
339/pack
Elephant Titania 10 Staples
4.75/ กลอง
All About Sweet 117
Eagle 1039A Staple Remover
50/อัน
Horse 110 Double Clip (1 1/4")
23/กลอง
Motex MX-6600S Plus Price Labeller 8 Stakes
3300/คร
Elephant DP-540 Paper Punch
160/เคร่ือง
Elephant HEA 0285 HeavyDutyScissors 8.5"
53/อัน
All About Sweet 118
Elephant 1801 Cutter
34/อัน
Inca Cutting Matt 22x30cm. A4
132/แผน
Horse H-12 Ruler 12"
6.50/อัน
Scotch 500 Transparent Tape 1" Core 1/2"x36 y.
17.50/ มวน
Scotch Multi Purpose White Glue 118ml.
39.00/ขวด
All About Sweet 119
Robin Fancy Bill Rack 4"
26/อัน
Horse 2 Stamp Pad Blue
35/ แทน
Aroma AP-402 Pencil Sharpener
136 / เครื่อง
Panasonic KX-T2375MXW Telephone White
2,150.00/คร
All About Sweet 120
Panasonic KX-MB2025CXW Fax Machine
9,990.00/คร
Casio MX-120S Calculator 12 Digits
315.00/คร
PBM P101
6500/ เครื่อง
All About Sweet 121
4.8 Depreciation Cost
Year 1
Year 2
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Year 3
Year 4
All About Sweet 123
Year 5
All About Sweet 124
4.9 Human resource management plan
Health is important for Thai people in the present. Many types of food produced for
love when it comes to health, but sweet. These groups are not buying because they thought
that eating well but have a sweet taste of sugar, which cause many diseases. Therefore, the
business and operations and modifying a sweet, healthy snack is more common that most
businesses that do that tend to be small and medium enterprises (SMEs) business is in the
nature of business activities. Structure of the business is not complicated to work within the
family would be a help to produce and distribute.
In the future operations of the business has expanded from the original products
increased emphasis healthcare industries. Recruitment will increase traffic on the nomination
by posting locations or Walk in.
In addition to the training of staff training before the employees come to work and
then will open training on various health related to employee health and can produce quality
products with When training and then evaluate what you get from training and evaluation of
performance is to add something to motivate employees to love the organization,
organizations, and the longer the benefits and related activities that will help people. want to
stay with the organization and build good relationships with personnel within the business.
Problems encountered in the present
The employee to resign more often
Working in each position is not clear
There are no rules to punish employees when not working
The purpose of implementing the management of human resources
Can increase incentives to work to retain employees to stay with the organization
Create rules to be acceptable to staff and legal staff to comply with a valid
The result is expected to receive
Gives employees the organization has for a long time
All About Sweet 125
All employees have good health to create products that can be useful and good for the
health of consumers
Vision
Focusing attention on personnel processes and products to the health of customers.
Promote learning to build quality and the difference of product acceptance by consumers.
Mission
1. Nomination of qualified personnel selected to work and care are appropriate to
that position.
2. To promote the knowledge and personnel to develop the manufacturing and
service continued.
3. Development of personnel with knowledge and skills in manufacturing and
services continued.
4. Training for employees with knowledge of the same standard and highly efficient.
Proprietor
Management and Sales
Produce
Marketing Manager
Accountant
Human Resource Officer
Plant Manager / Produce
Customer Assistant
Transfer
Employee
Stock
Employee
Manufacturing
Employee
All About Sweet 126
5. The activities of labor to build morale and the best of Puck loyal to the
organization.
6. Conducted an evaluation of the performance to find a way to fix a flaw in the
work. In order to achieve the criteria set forth.
Goal
Short-term goals
1. The recruitment and selection, the ability to work effectively with manufacturing
capabilities and services to satisfy its customers.
2. Personnel involved in providing feedback on design and product development to
meet the needs of consumers.
3. To develop the talents of the line to increase the knowledge and the most
effective.
4. To motivate employees to gain the sense of commitment within the organization.
Long-term goals
1. The recruitment and selection, with the unique ability to make dessert for a
quality product and meet consumer.
2. To develop your staff to more efficiently build and integrate the knowledge of
employees.
3. Promoting unity within the organization to provide personnel to staff the
commitment to the organization.
All About Sweet 127
Manpower planning
Strategy
In manpower planning in the number of people have adequate and suitable to the
circumstances of the Company and shall be consistent with the operation of the business
today. The analysis of sales results for the marketing department has estimated to forecast the
manpower to meet the operational plan of the Company.
Strategy
In manpower planning in the number of people have adequate and suitable to the
circumstances of the Company and shall be consistent with the operation of the business
today. The analysis of sales results for the marketing department has estimated to forecast the
manpower to meet the operational plan of the Company.
Position Number of people
Plant managers and production. 1
Production staff. 8
Employees held stock. 1
Delivery staff. 1
Marketing Manager. 1
Salesperson 1
Total 28
From a table in the current workforce can be divided into two parties are parties Generating
sales management and employees, each party has the following.
Management and sales
Marketing Manager: Responsible for advertising such products as the booth to bring the
goods offer so figure out how to expand our products to our customers to know more and
care practices of employees, sales and delivery of care, finance and accounting
All About Sweet 128
Salesperson: Duty customers Recommended products and taking orders from customers
and responsible care and revenue expenditure incurred for each day in the shop.
Employees held stock: Are responsible for the product packaging arranged according
to customer order and divided Order Products Available for delivery to stores.
Delivery staff: Are responsible for sending the goods to the store and send the Order
places where it used to sell products as well as send and receive documents.
Generating
Plant managers and production: Responsible for the preparation of raw materials and
supervise the work of staff, production and packaging to distribution is also a new formula in
a product to product quality and consumer response.
Production staff: A snack in front of operation steps to packaging and packaging
products. This job required that employees have the skills to make desserts. To provide a
quality product out.
In manpower planning has added jobs increased by 2 positions due to the current
owners have worked to do many things such as financial and recruiting manual, which the
owners do not have expertise that is directly added bookkeeper position. And human
resources staff is responsible for following up.
Bookkeeper: Responsible for accounting and financial planning organizations, and allocate
to each party.
Human resources staff: Responsible for staff recruitment, training and evaluating
performance of employees. Also manages the activities of employees within the organization
to the unity
Because each business year, each business must be profitable growth and a decrease each
year because the economy in both good and bad mixed together to. The Company can not
predict that over time what is good or bad in the planning people are divided into three
situations is a good situation. Normal circumstances, the situation is bad and as manpower
planning.
All About Sweet 129
Situation better
Because the business has good sales and good economic conditions or a different season, that
consumers have more buying power and product demand to the Company's production
increased by Order of the client. Therefore the need to increase the capacity to produce much
in the sales of products each year, which are anticipated
Position Year 1 Year 2 Year 3 Year 4 Year 5.
Marketing manager. 1 1 1 1 1
Accounting emproyee 1 1 1 1 1
Human resources staff. 1 1 1 1 1
Employees held stock. 1 1 1 1 1
Staff transport 1 1 1 1 1
Salesperson 1 1 1 1 1
Plant managers and production 1 1 1 1 1
Production staff. 8 9 10 12 15
Total 15 16 17 19 21
Table estimates are in a good situation to see that since the 3 has been added production capacity in staff positions that are in production, because in three years sales have increased. Capacity must be increased by the other places do not have to increase the number of people because of where each employee can work with sufficient capacity to function as detailed below.
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Situation regular
Due to regular sales of business and economic conditions are not very good. Consumers have more buying power is not much and the products are made according to customers order. According the reinforcements variable based on sales increase I have the sales increase. Each year estimate follows:
Position Year 1 Year 2 Year 3 Year 4 Year 5
Marketing Manager 1 1 1 1 1
Account staff 1 1 1 1 1
Human resources 1 1 1 1 1
Employees held stock. 1 1 1 1 1
Staff transport 1 1 1 1 1
Sale holder 1 1 1 1 1
Factories and production Manager
1 1 1 1 1
Production staff 8 8 8 8 8
Total 15 15 15 15 15
Table 27 Estimates of reinforcements under situation regular From Table 27 Estimates of reinforcements under situation regular that show; Since the year 3 have been added production capacity in staff positions which is in production because in years 3 sales have increased from normal. The other positions do not increase the number of people because of where each employee can work and the work is sufficient. Which are detailed below.
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Method the estimated manpower
Formula Sales per day ÷ actual production capacity per day = number of staff required per day
Calculate Actual production capacity per day 600 cups : persons : day.
Situation worse
Due to the business sales are not good and economic conditions worse. The consumer is buying less than usual and demand of customer decrease. Order the product by the customer is decrease too. It the cause of decrease in production and reinforcements.
Each year estimate follows:
Position Year 1 Year 2 Year 3 Year 4 Year 5
Marketing Manager 1 1 1 1 1
Account staff 1 1 1 1 1
Human resources 1 1 1 1 1
Employees held stock. 1 1 1 1 1
Staff transport 1 1 1 1 1
Sale holder 1 1 1 1 1
Factories and production Manager
1 1 1 1 1
Production staff 8 8 7 7 6
Total 15 15 14 14 13
Table 28 Estimates of reinforcements under situation worse
From Table 28 Estimates of reinforcements under situation worse that show; Employees are only slightly lower in the first and added production capacity in staff positions which is in production which is produced in the production line because in years 3, sales have increased, but less than the normal amount. Capacity must be increased not so much. The other positions do not increase the number of people because of where each employee can work and the work is sufficient. Which are detailed below.
All About Sweet 132
Note. The company focuses on manufacturing exports by order rather than sale in front of store. Thus, in the work of our management and sales department do not have to increase employee. In reinforcements planning. The number of employees in the first year were less than the number of employees of the business today because the company is to manufacture new products to be sold and has recently entered the market in a first year. The production, so there were not many and the number of manufacturing employees divided by the production staff today but the employees of other department using current employees the existing business. And add a new position because All about sweet has established to be company and must have a lot more work. Recruitment and selection Recruitment strategies
Recruitment strategies will focus on recruiting people appropriate the desserts business consistent with the rate plan and situation in a timely manner.
The recruitment plan. Recruiting plan under situation regular
For the finished chilled Thai dessert products business recruiting has come mainly from nearby such as shop front, online shopping, plaza and the label announced etc. Recruiting plan under situations best. For the range of festival like Christmas’s day, New Year's Day, Valentine's Day etc. Company will have increase sales more than usual. While capacity may not be enough demand may result in loss of business income and may affect the image of the business. Company need more time to produce product in the same time.
Recruiting plan in the situation worse. For the situation worse company has reduced the number of employee slightly. But also add some staff positions to prevent the problem of labor. The company need to reduce some costs as compensation to the other by clarify the situation that occurred to employees. Recruitment process.
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Step 1 Identify job Assigned tasks follow the strategy of the organization and the structure of the organization that suitable for task analysis with job description and job specification of candidates. Step 2 of reinforcements planning.
Reinforcement planning must base on the amount of sales, including forecasting the number of people to have adequate and suitable for the situation and to be consistent with the operation of the business. Step 3 operations. Channel of recruitment. 1. The applicant to fill out an application itself (Walk-ins). Candidate who is interest will come into contact and ask to receive the application from the company and fill history and data on the application. Then the company will select a qualified candidate as needed to collect. And discrimination in each position, the human resources staff will consider a brief history to request an interview and follow the steps of selecting. The data selection is collect for interview the next time. 2. An application letter to apply in person (Write-ins). Candidates to write their own brief history according to the published for consideration. and attach the address for the company will contact when business needs or interests of any special application, it can contact for interview immediately. 3. Poster The Company will be posted as shop front, online shopping, plaza, public schools labeled as genera Recruiting budget
Items Year 1 Year 2 Year 3 Year 4 Year 5
Poster 500 500 500 500 600
Application 200 200 200 300 500
Walk in - - - - -
Total 700 700 700 800 1,100
Table 29 Recruiting budget.
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Strategy selection All about sweet company focus on the selection of staff are appropriate to the position intellectual, capability, creativity, loyalty, including positive attitudes toward work. Selection of persons to work. What business is considered first, suitability of job applicants to work on the nature of preferences and to have a positive attitude and a love of work followed by the appropriate knowledge, skills and appropriate education as well as creative in creating new product style, which works out well, resulting in business growth in the future. The steps in selection employees 1. Jobseekers fill application form to complete by own handwriting with evidence in the application follows: 1. Copy of identity card 2. Transcript 3. Copy of registration. 4. A copy of marriage / divorce certificate (if any). 5. Copy of driver's license motorcycle license / car 6. Proof of name change or last name change. 7. Copy of certificate of military service. 8. Copy of salary certificate / certificate (if any). 9. Copy of certificate of training (if any). 2. Human resources staff will consider basic features that they match up with its job or not, and delivered to the owner. 3. A candidate for an interview to see attitude, acumen, earnestness, personality and the corresponding features. The interviewer will have a record of interview of each candidate and to examine the history of the applicant or check the reference person in the book. For example, from the original establishments or last company, for to know the behavior of a job interview.
4. When the applicant through the process already. Human resources staff will consider appropriate and the owner to sign the authorization to do contract employment. Training. All about sweet company have training and development to employees as appropriate for your job responsibilities and according to the needs of the company. The company will provide training to all employees for understand the processes and responsibilities in their job. So, to increase skills and knowledge as well. Strategy of training Focused training and development personal to have knowledge and ability on a regular basis to increase knowledge of appropriate and can be transmitted to others.
All About Sweet 135
Objective of training 1. Prepare employees prior to working with colleagues for avoid problems while working and to work effectively. 2. Employees so that the expertise in using tools and equipment to perform better and skills to solve the immediate problem. 3. Development staff with knowledge to enable it to increase its ability in work.
Training and development process 1. Orientation for new employees. Orientation for new staff is trained to provide knowledge about the history of the company and its products. So that new employees are learning and adaptation correctly appropriate. 2. On the Job Training During this training really work. Employees to understand how it works proper. The limited work that must be made real only. The employees that work in general, regulators are waiting to perform correctly. The participants receive from their own practice as a major. During the post-training by “Coaching” In coaching, it use the manager or person with knowledge of the work directly for allowing preview after that the employees to do follow. The coaches will take the advice and encourage employees to solve problems. 3. Off the Job Training. Off the Job Training is an external training company. Company will send employees to training courses that can develop the skills and knowledge of employees to work more efficiently and applied to the organization to benefit. This will result in the company operations went well.
Internal training courses. 1. Orientation course for new employees. 2. Safety at work. 3. Knowledge about its products. 4. Special techniques of production. External training courses. 1. Service from the heart to the customer. 2. The development of the product. 3. Training travel
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Course Department Estimated cost for the training.
Year 1 Year 2 Year 3 Year 4 Year 5
Orientation course for new employees.
new employees.
1,500 1,500 1,800 2,500 3,300
Safety at work. Every
employees 3,000 3,000 3,600 5,000 6,600
Training travel. Sale person 3,000 3,000 3,000 3,000 3,000
Knowledge about its products.
Production staff
1,500 1,500 1,800 2,500 3,300
The development of the product.
Factories and
production Manager
3,000 0 3,000 0 3,000
Techniques of production.
Production staff
1,500 0 1,500 0 1,500
Service from the heart to the customer
Sale person 1,200 0 0 0 0
Total 14,700 9,000 14,000 13,000 20,700
Estimated costs for the training.
Evaluation of the performance Evaluation of the performance. The evaluation process of employees in various fields both performance and other features. Valuable for the performance period set forth certain under observation, entry and evaluation. The supervisor is based on a systematic and standards. The criteria for evaluating the performance in practice which is fairness to the symposium and conducted an evaluation of the performance evaluation of 2 times in year. No. 1 from December to May. No. 2 June to November. Administrators must be conscious and monitoring the performance of employees on a regular basis and employees themselves must be actively at work all the time. In each assessment, administrators and staff will discuss the evaluation together for find ways to solve performance problems of employees. At the end of the year will be collected throughout the year of assessment to the salary adjustment and improvement and development work, planning and training to employees.
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Strategy Evaluation of performance indicators by major operations to evaluate the performance is fair and accurate. Results can be obtained through salary increase for employees. Objective 1. For the evaluation of performance used in the analysis of the need for training. Procurement Program and explore the need for training. 2. Employees aware of their deficiencies and potential in working to find ways to reduce it. 3. To encourage the performance of the staff more efficiently.
Performance evaluation plan. The company has prepared a performance evaluation. Which is determined by KPIs Core Competency and Functional. Competency assessment is a 180-degree assessment is a superior and subordinates to evaluate alternate employees to participate in evaluating and determining the weight ratio of the assessment is 70% of supervisors and subordinates 30%, then the announcement for everyone to be aware understanding match. In the evaluation of the results that come out to be a grade salary increase. Performance improvement and training for employees. The following grades. Grade A. 90 points or more. Grade B. Scores from 70-89. Grade C. Scores from 50-69. Grade D. Less than 49 points. Grade the performance evaluation divided based on assessment scores come out. For example, if 90 or more points will be Grade A, which is related to the salary increase.
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Indicators of performance (KPIs)
Position KPIs
Marketing Manager
1. Percentage of the sales increase. 2. Rate of the market share increase. 3. Number of working errors. 4. Percentage of work that is follow planned.
Account staff
1. Percentage of work for mistakes. 2. Percent of the cost estimates are accurate. 3. The number of times working late. 4. The number of times to close the statement within the time period.
Human resources
1. The number of a document errors and lost documents.
2. Recruiting ratio that fast.
3. Number of working errors. 4. Percentage of training that is follow planned.
Sale holder
1. Ratio of satisfaction in customer service.
2. Percentage of sales. That does not follow the target. 3. The number of receive cash and cash payment late. 4. Percentage of sales increase
Employees held stock.
1. Percentage of the correct product. 2. The number of count product errors 3. The number of times that a product is damaged.
Staff transport 1. Totality of the delay. 2. Percentage of lost documents. 3. The number of times a defective product.
Factories and production Manager
1. Ratio of product development 2. Percentage of new products. 3. Number of working errors. 4. Percentage of work that is planned.
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Production staff
1. The ratio error of cost of goods sold. 2. Percentage of sales. That does not follow the target. 3. The number of times that a product is damaged.
Indicators of Performance (KPIs).
Organizational skills and core competencies 1. More knowledge of the company's business and knowledge provide an overview of the organization and product for understand the process and love the organization. 2. Highlighting the results and success of the task of own, team and organization. 3. Appreciation in the benefits of the organization and the expression of commitment and recognize the value in the maximum of benefits of the organization. 4. Commitment to change the product in timely.
Functional Competency
Position Functional Competency
Marketing Manager
1. Planning marketing strategy
2. Decision, Analysis and solve problems
3. Knowledge of marketing management
4. Leadership
5. Communication
6. The division within the administration
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Human resources staff
1. The strategy of human resource management
2. Decision, Analysis and solve problems
3. Knowledge of human resource management
4. Leadership
5. justice
6. Influence and encouragement
7. Communication
Marketing staff
1. The planning of marketing operations
2. Decision, Analysis and solve problems
3. knowledge of marketing management
4. Communication
5. Wariness
6. Honest
Functional Competency
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Position Functional Competency
Accounting Officer
1. Planning and working knowledge of accounting and financial management
2. Decision, Analysis and solve problems
3. Communication
4. Wariness
5. Honest
Employee stock
1. The operational plan for the provision of goods
2. Decision, Analysis and solve problems
3. Communication
4. Wariness
5. Honest.
Delivery staff
1. The course of action the ship
2. Decision, Analysis and solve problems
3. Communication
4. Wariness
5. Honest
Salesman
1. The plan for sales.
2. Decision, Analysis and solve problems
3. Knowledge of the company's products
4. Honest
5. Wariness
6. Negotiation
Functional Competency (continue)
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Expenditure Estimated costs in evaluating performance
Year 1 Year 2 Year 3 Year 4 Year 5
Assessment staff in document expense
1,300 1,300 1,520 1,620 1,820
Table 33; Estimate expense in assessment
Compensation and Benefits
Strategy
Compensation will hold to one's principles about capacity in compensation the
Company's current main and add increase compensation by fair and reasonable for persuade
employee to work for the company with all one's ability and can preserve employee stay with
the company
Position Number of
people
Basic salary
Plant managers and production 1 15,000
Production staff 8 7,000
Employees held stock 1 7,000
Delivery staff 1 7,000
Marketing Manager 1 8,000
salesman 1 7,000
Total 13 73,000
Show the current basic salary
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Increase compensation
The company will increase salary in year 3 because of in year 1 and 2 beginning
production and has product a little bit that profit which not enough to adjust compensation by
compensation will considerate from capacity evaluation that will has evaluation 2 times per
year for get works be correct, completely and more clearly which adjust compensation has
criterion follow as increase 10% for labors.
At first, The Company is allocate welfare to employee alike is social security. Therefore in
plan of welfare the Company that will allocate welfare to employee all of is required by law
and besides employees is being improved moderately.
1. Basic welfare required by law follow as
- Business arrange drink water bath room and toilet that correct follow hygienic
condition and has enough quantity for employee
- Legal holiday at least 13 day by law
- social security contributions by business will reduce social security
contributions in part of business 5% and employee part 5% (calculate from basic
salary until 1,650 baht to 15,000 baht) and bring to Department of public Welfare
every month for a fund to insured to receive benefits that will protect insured 7 case
are
1. In case of illness or injury
2. Maternity
3. Invalidity
4. Death
5. Child welfare cases
6. Old age
7. Unemployment
2.
2. Welfare besides by law follows as
- Uniform employee 2 uniform per year by allocate 2 parts are allocate for divide employee management and sale with production that blue color shirt is management and sale part and black color shirt is production.
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Remark when employee goes to factory must were medical gown, were hat and glove for cleanness and sanitary in work.
Uniform employee
- Luncheon
- First aid uniform to the factory
Arrange grant in aid when occur situation i.e. the funeral, ordination, marriage that
occur directly with the employee
- overtime wage in work
Decide to employee can work over time wage by law follows as
Normal working day overtime pay 1.5 times
Holiday work 2 times
Holiday tradition overtime pay 3 times
Remark In overtime work will specific in production employee only in the part of
other position receive normal salary because has order everyday that must has overtime
production employee
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Welfare costs
catalogue
Welfare costs per year (baht)
Year 1 Year 2 Year 3 Year 4 Year 5
Uniform employee 2 uniform 6,900 6,900 7,800 8,700 9,000
Luncheon 10,680 10,680 10,680 10,680 10,680
First aid uniform 500 500 500 500 500
grant in aid 5,600 5,600 6,400 7,200 7,400
Total 23,680 23,680 25,380 27,080 27,580
Welfare costs
Labor relations
Strategy
The good relationship between employer and employee for occur loyalty of employee
with the company and employer all of promotion activities together for good attitude with
business and good relationship between employee themselves
Activities relationship with employee in the company provide for employee relax from
work and can good relationship together follows as
1. New Year's party, gift to catch and Win Prizes
2. Award Outstanding give to
- Employee never arrive late or absent form work
- Employee who work with the business the longest
- Employee get high vote from supervisor and colleague that a has assiduity and almost
tend work
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Regulation and discipline in work
The company has make sign board regulation and discipline in work for employee get
acknowledge without expectation and don’t behave infringe rule of the company.
Objective
In conform to law in labor legislation and for employee has understand in right and
duty about labor legislation all above of work together between the company with employee
that assign regulation about work with employee
Condition employment or work
Employee must acknowledge that text give to the company is truth, if appear in
later that this text in employment contract not truth the company can reserve right to cancel a
contract immediately by don’t pay recompense and wages replace tell beforehand and any
damages.
Qualifications of employees at work
1. must age over 15 year old
2. must has perfect body and healthiness physically complete and don’t disabled, don’t
contagious disease or diseases of the social mind, don’t chronic alcoholism, don’t
addicted to hard drugs and must has normal mind and memory and don’t frantic
3. Manners courtly, and are of good character has never been convicted Except
for a petty offense not a party to escape. Criminal history and no prejudice
4. Has property follow detail inform with the company and capacity in work pursue the
company
Workday, Normal time, Rest time
Because the company has allocate work shift of employee production therefore, working time to business follow as
Day shift
Workday: Monday-Saturday
Office hours: 8.00 a.m. - 4.00 p.m.
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Rest time: 12.00 a.m.-1.00 p.m.
Night Shift
Workday: Monday-Saturday
Office hours: 8.00 p.m. – 4.00 a.m.
Rest time: 12.00 p.m. – 1.00 a.m.
Customer assistant
Workday: Monday-Saturday
Office hours: 10.00 p.m. – 7.00 a.m.
Rest time: 1.00 a.m. – 2.00 a.m.
General employee has office hours with the company follow as
Workday: Monday-Saturday
Office hours: 8.00 p.m. – 4.00 a.m.
Rest time: 12.00 p.m. – 1.00 a.m.
Holiday and rule of cessation
1. Holiday week
Production staff during the morning Stop on Sunday
Production staff during the afternoon Stop on Saturday.
Customer assistant Stop on Sunday
General staff Stop on Sunday
2. Holiday
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The company will decide Holiday in the calendar year at least 13 day per year all of
Labor Day and will pay compensation equal normal work by will notice tell in yearly
beforehand New Year’s Eve, if holiday that the company decide correspond to
Holiday week that move this holiday to holiday in next workday.
3. Annual vacation
- Employee that work continued and then 1 year has right annual vacation get 7 days
in workday by receive compensation equal workday
- Employee probation can holiday 3 days
Discipline and disciplinary action
Discipline is regulation or the company decides regulation that everybody will follow
rule strict and disobedience regulation about discipline may have been disciplinary action.
These follow action, business is regard as disciplinary actions of the company's fault, and this
employee will have been disciplinary action
Discipline-related work
Employee must perform their duty that assignments with one’s full effort for
usefulness and progress in the company and employees themselves.
1. Cards save time and work is basis show to the implementation of the employee
therefore, employee always must record in this card in workday when come to work and
work off by yourself that Through – out within factory and the company
2. Do not recording card instead, remove scratches, or more killing or destroy the card
both themselves and others
(If the company is considered a violation of a disciplinary offense hard)
3. Employee that forget card save time and work or get assign to be out and can’t
recording time you should do certificate time work follow form of the company occur
present to manager approval in next day otherwise it’s absence
from work
4. Employee don’t must arrive late, don’t work absenteeism and leave work while in work
and must work to time assignment.
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5. Employee must comply and comply with lawful orders of the company and don’t show
rudely or aggressive and disobey with commander
6. Employee must acknowledge interest and obey an order or all notice of the company
which notice Announced by widely at the posting of the company and don’t
remove scratches, or more killing or destroy, and
changed upon moving or destroying the company's orders.
7. If employee is sick or has emergency kit engaged make can’t work, that employee will
indicate to division manager whether any method in the early days of leave.
8. Employee not disclose secret about compensation, detail or other benefit in the
company.
9. Employee don’t any activities that may be the company get defamatory all about don’t
find the benefit personal by use position in the company.
10. Employee must support and cooperate in The operation of the company on a regular
basis by must hard working and don’t delay work intention and help work Duties as
assigned
11. Employee doesn’t any transaction that may be impact with time work or work in the
company.
12. Employee must glad give time work to the company besides time work normal follow
necessity and Appropriate to the duties of the responsible
13. Employee must help, take care and economize to use tool or machine and energy etc.
14. Employee must be careful and take care, preserve or property of the company and tell
to division manager when a company’s good damage or loss.
15. Forbid employee behave oneself in the taint way that bring to collective and the
company all above which activities shouldn’t gentlefolk be done i.e.
evil conduct as objectionable to society and thug or rowdy conduct or actions which
indicate that the deterioration in morality, etc.
16. Forbid everybody is play or join gambling table all type in business area all in work
and off work.
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17. Forbid employee is promoters contend or use force against attract each other in the
work area and in the way thought-out of the company all of in time and out time or
while work in the company
18. Forbid Employee is drinking alcohol or Drug abuse of all kinds in the company area
and work area whether it is work time or out time strictly.
19. Forbid employee steal, snatch or bring property and product in the company go out of
the area without permission or steal property other people.
20. Forbid employee brings or carries weapon come to the company area strictly.
Layoff
The company will layoff employee in the case follow as
- In case employee has negate health that unsuitable with work when get medical
examination from modern medicine and conclude that health of employee don’t suitable
status with work, if work continue may be harmful to health of employee or other therefore,
the company must layoff by pay recompense follow Labor protection laws
- In case employee have an accident because of work Step up to disability which
make don’t work continue and the company have to layoff these employee by pay
recompense, if the case not disability the company will considerate change work suitable and
if don’t work continue the company have to layoff these employee by pay recompense.
The complaint and proposed
For occur understand and join to decrease problem in work, and the business that
assign way including how to complaint and present opinion follow as
1. Complaint or give opinion should make to be books bring to division manager or
human resource employee.
2. Complaint is duty of manager directly that will fine the way to reconcile and
harmonize to end in the good way.
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Disciplinary action
Employee is action break disciplines in according, the company will considerate
punishment follow suitably type of action i.e. oral warning, write warning, and reduce wages,
suspension work and layoff
Moreover besides action according in any case employee will don’t action according
which is considerate serious violation employee who do will be layoff by not tell beforehand
and will not pay recompense will not receive any compensation or damages of the total.
1. Cheat with duty or criminal offense intentionally to the Company
2. The company has been deliberately damaged
3. Break regulation or agenda about work or lawful order of the company and the
company has warned in the book unless it’s not a serious warning
4. Leave duty in 3 days consecutively by no reason suitable
5. Negligence cause has been damaged severely
6. get punishment follow judgment most to the prison
The power of executives and managers in punishment
Before will always order punishment to commander investigate and considerate by
caution and reference to regulation in order punishment of the company by power in the order
punishment follow as
1. Division manager has power to write warning
2. Executive has power punishment to disciplinary action anywhere
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Expenses related activities
catalogue
Expenses related activities in each year
Year 1 Year 2 Year 3 Year 4 Year 5
Expense of Presents the lottery 3,500 4,000 4,000 4,000 4,000
New Year Party 1,000 1,500 1,500 1,500 1,500
The value of outstanding employee award 3 prizes. 900 900 900 900 900
Total 5,400 6,400 6,400 6,400 6,400
Expenses related activities
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Conclusion
All About Sweet provides Thai Dessert in two ways are sale in our shop and
distributer. The differentiation of package is size and price. Distributers, customer can buy
our product at the 7-11 in over Bangkok. Actually, Thai dessert has short product shelf life
as day by day so we give precedence of product shelf life because maintain product quality
and flavor as well as customers health. All About Sweet is located at business area where is
convenient place known as the BangKae. We choose this area because the place is
convenience- easy to buy or easy to reach. Shop opened every day since 10.00 a.m. to
19.00p.m. We concerns of logistic management because we are a distributor who distribute
the product which is short shelf life. In addition, we have only a supplier; 7-11 (seven –
eleven) the reason that All About Sweet choose 7-11 (seven – eleven) are can provide tasty,
exquisitely, clean, and high quality of Thai dessert within time that we specify and has branch
around country make to distribution for customer throughout, customer has choice for buy
product more and more, and the customer get convenience for selection and buying product.
Moreover, All About Sweet concerns more about customers satisfy so we try to find the
options which enhance customers satisfy. There are many machines that we provide to our
customer for making comfortable. We have the facility management both providing the
facility for customers and protection our own shop. In addition, we give precedence about
employees within our organization because if we have a good person to work in a right
position, the business can reach to achievement. There are many cost of investment to do
business: All About Sweet borrow money 25,000,000 Baht, interest rate is 11% per year
which referent from The Siam Commercial Bank, Period of credit is 5 years, and Interest
expense is 543,560.58 Baht per month.
The total cost of pre operating cost is 42,025 Baht and the total depreciation cost is
774,006 per year. Administration cost of All About Sweet consist of water, electricity,
telephone cost, salary, rental fee, maintenance, licensing fee, equipment, miscellaneous
expenses, signboard fee. Cost of water and electronic increase continuously because sale
increase.
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CHAPTER 5
FINANCE ANALYSIS
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Chapter 5
Finance analysis
Project Analysis
1. Payback Period
Payback Period = Cost of Project Average
Annual Income
Payback Period = 25,000,000.00 = 2.25 Years
11,104,870.78
2. Net Present Value Investment = (25,000,000.00) Discount Rate 11%
Total Cash Flow
Year1 9,915,734.23
Year2 3,412,941.14
Year3 5,027,669.22
Year4 6,565,002.93
Year5 8,203,095.86
NPV = (฿427,989.20), that is negative.
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****NPV can be positive in year 6, if total cash flow in year 6 equal to
9,000,000.00 (that convinced). NPV is equal to ฿4,383,778.32 (positive)
3. Internal Rate of Return (IRR) = 10%
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All about Sweet Company
Income Statement
Monthly Base
Year 1
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Year 2
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Year 3
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Year 4
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Year 5
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All about Sweet Company
Statement of Cash Flow
Monthly Base
Year 1
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Year 2
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Year 3
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Year 4
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Year 5
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All about Sweet Company
Statement of Balance Sheet
Monthly Base
Year 1
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Year 2
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Year 3
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Year 4
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Year 5
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CHAPTER 6
RISK ANALYSIS OF PROJECTS
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Chapter 6
Risk analysis of projects
For risk, it means the opportunity of Thai desserts will be faced with the problem expected to occur in the future. Operating is losses or can’t perform a successful plan or target. Implementation of all activities will be faced with the risk 2 types. The first risk is the certainty risk that is caused by factors within the industry. It will occur at the level of Thai desserts to face certainly and do not avoid. These risks can happen from the first phase of operations and currently operating. The second risk is uncertainty risk or the risks happen from external factors. Its Thai desserts can’t be predicted and beyond the control but can prevent or eliminate the risks incurred. The company has identified risks that may occur as follows.
6.1 External Risk Risks caused by external factors are the neither risk that its Thai desserts can’t predict nor control. It is beyond the risk management and operational executives and employees of the industry. So the company has a good plan to prevent risks that may happen from external influences and to support the risks that the company will face in the future. Risks happen from external factors include.
6.1.1 Competition in the market
Chilled Food is business rapid growth all the time in 5 years by rate 30% per year by
year 2549 has market price in the country more than 10,000 million baht and this is high
competition segment, this market is has new competition all the time because of beside this
market rapid growth continue every year, it has market share appropriate with change in life
of young generation that is majority people don’t cook your own or may be cook in
reduce frequency and want to convenience, fast compound with urban people select to living
in condominium that doesn’t has main kitchen is ready to cook, these element effect to rapid
growth in instant food continue.
6.1.2 Changing of customer need
Nowadays, from office of consumer protection, Chulalongkorn University poll found child and youth are consume snack in average high to 26 baht per day/person by from expense high is 40% of get expenses per day that show child and youth take expense per day to purchase snack too much that impact with health and from information tendency in consume snack more and more and don’t eat food useful impact with health including today, arise of snack many kind respond with customer make to Thai dessert don’t attractive from customer and promote of Thai dessert don’t see in television that difference from snack which promote and access customer meet the successful therefore, All about sweet company should increase promotion and research for support want and need of customer including has
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campaign about health together with present brand for customer turn to interesting in product’s.
6.1.3 Supplier
In production process fructose component in dessert that difference from other brand
dessert. Fructose is one sugar get from fruit and sweetness from general sugar more than 1.4
times which suitable with diabetes, but in Thailand don’t has fructose that just import from
foreign which high price, the price of fructose is 220 baht/kilogram in the other hand price of
sugar is 25 baht/kilogram in average. All about sweet just cope with the high price of fructose
including fructose rather desiccation make to easy lose. All about sweet realize in health that
use fructose in production and fructose can reduce quantity because sweetness more than
other kind of sugar. Moreover fructoses packing in liquid form which easy to take in dessert
but sugar just boil with water before take in dessert.
(Source: http://www.doctor.or.th/node/3341)
6.1.4 Economy
Actually unemployment, cost of living, economic recession directly affect cost of consumption per capita, and then indirectly affect Thai dessert consumption. Because of complicated production and made of many ingredients and raw material, mostly Thai dessert are high price. Especially, price sensitive consumer they may not buy, or diminish volume of buying if product price increase. Thus, we need to accept risk for getting lower profit mark-up or cut of product size as our business policy according to negotiated term and conditions with vendors instead of increasing product price when we meet economic recession- increasing price of ingredients and raw material. "If weight to risk status condition of economic growth next year. Politics is the greatest risk factor. 50% by weight, followed by a risk of foreign economies is 30% to 20% at risk and other risks, such as the price of agricultural products, consumer goods, oil are higher”.
(Source: http://www2.manager.co.th/Daily/ViewNews.aspx?NewsID=9540000002076 )
6.1.5 Politic
Political factors are risk factors that weigh most in creating sustainable economic
growth in 2554. In the past 2-3 years; the political situation is that we have our concern it
because sometimes is significant an affect to investment, consumption, and economic policy.
Because Thailand’s politic lacks of efficiency in the administration thus it affects to the
decision making process to invest in the business (the investors are not confidence in the
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economic that is results from the political uncertainty). From this effect, it causes to have a
high rate of unemployment within country. And the income of people decrease including the
economic recession that causes to people more prefer to save their money and it affects to the
overall money isn’t running so; the revenue of any business will decrease.
(Source:http://www2.manager.co.th/Daily/ViewNews.aspx?NewsID=9540000002076 )
6.1.6 Technology risk
Technology Changing
Technologies affect business in the current. Thai dessert business is growing rapidly and has many operators. For currently many types of businesses are more profitable when in communications technology can reduce the number of intermediaries. And many businesses have closed because there was no need to operate longer. Technological affect to changes the lives of people and business by the internet. Today people known that technologies move along dynamically with the world changes rapidly over time such as technology that business can’t use in present but in the future may has better technologies arise consist of technology in production or technology in design packaging etc.
Take advantage of advanced technology to continuously and adapt for communications for reach as many consumers as possible rather than through the middleman and may be to advertise on the Internet etc. So, even modern technology to assist in the production process to reduce labor costs and increase production for to provide quality products and the same standard. However, the use of technology to develop packaging features can increases the potential of a product design and functionality for customer interested in dessert products. Technology factor is a beneficial to the company. We can design a package because it can attract customers to interest in our product.
6.1.7 Social Risk
Since the understanding of consumers with a dessert in long time usually have the amount of Cal Lori high that is risk for diabetes and coronary artery obstruction. It the cause of consumers can avoid dessert of us, it is possible.
Provide adequate information to consumers. The product descriptions and nutritional information as well as certified by GMP with emphasis on the importance of advertising as Due to the consumer conscious about health care, exercise, beauty care and selecting the foods that low calorie The most consumer behavior more interest about the finished foods because of convenience and satisfaction in taste, clean and packaging to be that is stimulus for customer to purchase the product. In the present, the product from milk received attention from “The Food and Agriculture Organization” or FAO undefined June 1of each year is "World Milk Day” for the other country and organization that care and support consumptions of milk. That the result, our products more attractive because our products contain milk which is a healthy alternative to consumers.
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From the reason, resulting in a dessert business would have been a good response from consumers. According the information is importance for customer decision to much.
(Source: FundHealthPromotion).
6.1.8 Substitute products risk
In addition to competition between manufacturers other dessert or bakery manufacturer. Also, face competition options which are all good depending on growth. It includes bakery that low fat or Thai dessert without coconut milk which is alternatives in the majority of health. It is a dessert choice may replace Dessert business control temperature.
The company must be provide promotional activities to customer such as by capturing and win prizes of high value to attract consumers to buy products with the decision expected in the awards.
6.1.9 The risk of fire
The risk of fire is causing serious damage. May result in property within the building
or products that we stock are lost in short time. Sometimes cause it to fall shattered.
How to reduce risk
1. Risk Reduction
May do by reducing the number of times (frequency) or decrease the intensity
(severity) of the disaster, which is done three ways.
1.1 Loss prevention
It will do so before the damage occurred like change the power cord. Electrical or
older, no-smoking signs in the factory, Inspection machine is always, Installation of fire
extinguishers and installing warning signs etc.
1.2 Loss control
This will be during or after the damage occurred to control the severity of the damage
or reduce the damage down like the fire brigade to fire a timely manner and the installation of
automatic fire suppression water spray etc.
1.3 Separation
This will be done before the damage like collection of asset to each of other such as
houses, banks and building factories and warehouses separate each of them for when fire
does not damage all or a separate product in many of the warehouse store.
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2. Risk Transfer
By Insurance transfer
All about sweet company to do contract with AXA Insurance companies.
The category of factory is food processing plants that plain concrete. Then the value
of Building about 6,000,000 bath. Then calculate insurance cost is 16,500 baht/year.
Protection of being stolen 100,000 baht per time. And Insurance and building on more than
6,000,000 baht when fire.
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6.2 Internal Risk Risks of its Thai desserts must face often is the risk factors within the industry. This may be important for several reasons including. Operating risk is risk that can be visible and obstruction control infrastructure because of these risks under the industry's operations. The Company's operations may face the risk of these characteristics is
6.2.1 Marketing
1. If the company grows more slowly than normal.
Adjust the marketing mix using the result of analysis to consider the following guidelines for planning.
Product analyses of the causes that make the company grow slowly and develop products to meet the needs of customers.
Prices remain the same person can be considered as an important reason that consumers purchase products but may be updated with promotions.
Place the channel that can reach the target or not, and by distribution channel in the new format for the distribution channels more efficient.
Promotion added promotions to encourage more consumers to buy and try more products.
2. If the company grows faster than normal.
Products focus on maintaining product quality to a standard. And to make new products that are more diverse.
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Price preserves the original price in order to maintain existing customers and to create for the trial of new customers.
Place to expand distribution channels to meet the increased sales and also open up channels for customers to find products more easily. Promotion and marketing campaign as part of courtesy to clients and give the Brand Loyalty as well as attract new customers.
6.2.2 Human resources
Preparing a contingency plan to prepare for work on a random event caused by nature that we do not set or not in accordance with the plans, which are planned as follows.
1. If staff were less than the demand.
When recruiting staff to work behind the company to employees who are required to work overtime and if the number of employees, very little is not enough to power production must be selected from vocational schools in the field of home economics to students. ability for work or a temporary employee by the daily wage, which works as a temporary employee can easily find someone soon needs at the same time can work in an acceptable level.
2. If the lack of staff in key positions. Employees in key positions do not work the cause it was necessary to work. So, the solution is must be require training for all employees have the ability and knowledge in a similar job to resolve the case which is the job was necessary such as production employees are many people but sometime it occurs the lack of employee. It can modify by another.
3. If staff leave.
Before employees leave the company owner must be interviewed before leaving the job to determine why employees leave their jobs to the needs of staff and asked if he wanted something and defects of the organization in order to develop personnel management function within the organization for personnel on the organization a long time.
http://www.hrlawman.com/index.php?lay=show&ac=article&Id=538973494&Ntype=5
6.2.3 Infrastructure
If the power goes out the restaurant has a backup system in case of emergency power to avoid disruption to production systems and to avoid chaos in the shop.
If water does not flow if the production department will be put back up water tank to prevent water because if water does not flow can be considered as critical infrastructure to be used in production.
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6.2.4 Integrity Risk
Integrity and the honest of our employees is the most important risk that more effect to operation management. If the employees are not honest with their responsibility, the trustworthiness between employer and employee will be decrease. And it can make business come down because, the member in industries are not unity. So, manager must be use the family as a policy to manage their employees while the manager is the leader of family who identify the responsibility of each person, take care, suggest and give consultant to all of employees. It can make employees happy with their job.
Source:http://www.hotel-online.com/Trends/Andersen/1999_FraudRisk.html
6.2.5 Performance of the machines
Because the company uses few machines, so it has less chance to damage. The possibility to damage from processes of machines is most in errors in the work of the machine of operation. If the machine error or fail, the product will lack. It is a key factor in production and effect to can’t produce product.
Machinery used in the production system is designed well, although the damage would have events like this always happen the company will suffer losses too, at least the following three reasons.
One - on machinery and equipment damage will not be able to produce. When they could not produce for sale when there are no products to sell will be no revenue for the company.
Second - on defective machinery and equipment manufacturing employees have no job, but companies still need to pay.
Third - When machinery and equipment is damaged, even just a single unit could be shut down and production systems, which cause loss of both production and finance.
For that reason, so maintenance is crucial to the production system. Executive production, so look for different methods. In order to make the system maintenance is the most efficient and effective.
http://www.nsru.ac.th/e-learning/sonthaya/lesson%2010/lesson%2010.html
6.2.6 Communication
All about sweet import machine from China including material for produce in process
that has communication diverse and many channel to transportation material in factory.
Internal to intermediary and to external that is communication for relationship in between the
company which buy material or machine, however in communication may be error because
of use document for operation in many processes because of can to be a foundation make to
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check error and a history of the company but rather slow operation because of is a manual
which pass in many division and when accident something may be occur damage of
document in the solution all about sweet use new technology such as use intranet for protect
of information and send e-mail in company for fast in operation but should be manual in
together with compiled in computer for protect in 2 way for safety information in the
company.
6.2.7 Financial Risk
Financial Management need to continue with prudent because in is the area that have
complex. That have make rink.
Analyze Financial Risk
The decreasing in Income Statement (Sale reduces)
Sale of company reduces for 5% Company will have revenue as follow:
• Year 1 income of company equal 22,573,425.00 bath
• Year 2 income of company equal 25,798,324.80 bath
• Year 3 income of company equal 29,022,975.00 bath
• Year 4 income of company equal 32,247,750.00 bath
• Year 5 income of company equal 35,472,525.00 bath
Sale of company reduces for 10% Company will have revenue as follow:
• Year 1 income of company equal 21,385,350.00 bath
• Year 2 income of company equal 24,440,518.30 bath
• Year 3 income of company equal 27,495,450.00 bath
• Year 4 income of company equal 30,550,500.00 bath
• Year 5 income of company equal 33,605,550.00 bath
Sale of company reduces for 15% Company will have revenue as follow:
• Year 1 income of company equal 20,197,275.00 bath
• Year 2 income of company equal 23,082,711.70 bath
• Year 3 income of company equal 25,967,925.00 bath
• Year 4 income of company equal 28,853,250.00 bath
• Year 5 income of company equal 31,738,575.00 bath
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The risk analysis is show status of company while it meets with risk such as
Increase interest 5% in income of statement
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Increase interest 5% in statement of cash flow
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Increase interest 10% in income of statement
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Increase interest 10% in statement of cash flow
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Increase interest 10% in income of statement
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Increase interest 15% in statement of cash flow
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Increase cost and expenses 15% in income of statement
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Increase cost and expenses 15% in statement of cash flow
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Increase cost and expenses 15% in statement of balance sheet
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Conclusion
All about sweet company are new company enter to market in the other hand another company will enter to market also, whatever in every company will cope with everything for preserve and protect our company that our company will consider about risk company which consider all side around company although in the present it’s begin yet but in the future if it’s begin with our company, our will cope with these risk. All about sweet company consider in external and internal of our company that external risk are competition in the market, changing of customer need, supplier, economy, politic, technology risk, social Risk, substitute products risk, and the risk of fire from these risk have how to solve problem such as when have many competitor in the market but nowadays the people has extreme of hasten which want instant meal that our company is one of instant meal but kind of dessert have many snack and another dessert effect on customer changing to another dessert, our company will show concept of dessert are instant food, clean, and delicious. Supplier is the price of material because of the price uncertain and control material for begin of little damage and link to internal problem politic and economy because of if economy recession effect to price of material high and not investor to investment in country. Technology risk is dynamical and change up to date, therefore our company should be know news technology and has personnel for adaptation for packaging and healthy trend is popular in the present because of people turn to take care health, therefore our company will support social risk for customer word of mouth make to customer know in our product but trend of healthy effect on our company also because of have many brand grand opening and have many choice for customer therefore, our company will set appropriate price may be customer turn to select our product. And the last risk from fire, in this case will just especially carefully because if it’s begin in our company will wreckful and not control, therefore our company will strict prevention and insurance transfer, can be seen that external factor don’t control but our will cope with risk and do for begin of little damage, in the other hand internal factor will control and set from team work, therefore internal factor will depend on cooperation of everybody such as human resource, communication and integrity, our company will trend and make to employees loyalty and responsibility work and teach of honest in company, think with company is family, in the part of machine and infrastructure and marketing our company will consider to product price place and promotion for the product access customer and accepted, however our company will have many structure for change and adaptation for cope with uncertainly situation, and the last performance of the machine although it’s don’t life but important for our company because our product use machine if machine don’t work will effect on our company and our product, our company will check and take care of machine including train employee for use right machine. These are risk of our company and have many factor that our company will protect and carefully when if begin of these situation for cope with problem and right solve problem.
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CHAPTER 7
PROJECT FEASIBILITY SUMMARY
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Chapter 7
Project feasibility summary
Nowadays, the competitive in many types of business are extremely advanced.
Therefore the important factor that the operators should consider carefully before launching
products is to pay attention and select business seriously. And the operators have to know
what business is interesting for investment and have potential. Issues that the operators may
consider are; products and services demand in the market, intensity competition as well as the
growth of business in the future. These issues can help to decision for the operators to select
business easily. The successful business should evaluate readiness of the operators on several
parts before start doing business. The readiness such as readiness in physical and mental,
knowledge, expert specialized as well as attribute or personality of good operators. In
addition, a clearly business goals will result in growing business with confidence.
Consumer demand for sweet, fresh milk is increasing as population and income of
sweet, fresh milk business coincide with Thai people want to comforable, so sweet, fresh
milk market is quite high. But have to produce in standard and then the market will grow.
For sweet, fresh milk business in Bangkok province has high competitive and the
company choose to establish at Petchakasem 69 soi and cut to Karnchanapisak ring,
Kanlapapuk, Radchapuk, Bangkok. For the operators who already are in Bangkok for
example; S&P SYNDICATE PUBLIC CO., LTD, Tesco Lotus, etc.
All the competitors will see that each company has own different features. Therefore,
the company studies strengths and weakness of other competitors that existing in the market
for setting own competitive strategy in order to suitable for establish own business to
compete and expand in markets.
For the external factors; social factors, political factors, economic factors quite not
impact for drinking water business, but the company emphasize for technological factors.
Because machines and equipments in the company quite important and necessary to use in
the production. The management of the company in the previous phase of operations must be
studied and decided on production, management within company, capital, and markets to
provide products. For management and organizational structure, company will register under
the limited company and pay tax in term of juristic person to the Revenue Department. And
follow the Business Development Department role for establish company.
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For marketing, mostly our customer is household, restaurant, 7-11, etc. In public
relations, make sure that our product has high quality by the certificate GMP from Food and
Drug Administration, use brochures. In production of sweet, fresh milk is in the process of
operational efficiency and production process of advanced sweet, fresh milk. The market
demand is increase 10%-15% in summer (March, April, and May) and New Year Holiday
(December and January). In transportation, begin from sweet, fresh milk that has inspected
quality and then deliver to consumers and agencies follow scheduled time. The company use
land in transportation goods from warehouse to consumers. Production cost may change from
sales forecast and sale forecast increase 10% every year.
Analysis of possible in financial
Estimate cost
Investment structure of All about Sweet Company invest on established factory and
building amount 25,000,000 bath
Investment cost
Investment cost Value (bath)
Lands 2,700,000
Buildings 5,130,900
Equipments 217,845
Vehicles 856,000
Machine 684,115
Totals 9,588,860
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Depreciation of fixed asset
All about Sweet Company have fixed asset such as land (not value in depreciation
cost equal 0 bath), building, machine, and vehicle. So, each asset has differed in life time.
1. Land 0 year
2. Building 20 years
3. Machine 5 years
4. Vehicle 5 years
Table show depreciation of fixed assets
The estimate cost and expenditure
All about Sweet Company have cost and expenditure divide two part as follow this:
Pre operation cost (Table)
Cost of production and operations
Employee salary
- Administration 30,000 baht/month
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- Production 7,000 baht/month
- Shipment 7,000 baht/month
- Security 7,000 baht/month
The company has salaries paid of employees defined by features that are opened up.
Company has 2 person of administration, 8 person of production, 2 person of shipment and 1
person of security so that have increasing salaries for productions in the year 3 of operators
are 10%. About part time, the company will receive 2 employees in year 4 between April to
May, which in year 5 receive 1 employee in January and December, and receive 3 employees
between April to May so, paid 7,000 baht/month.
Utility cost
• The power value of industry as a household industry has charge at 1.7314 baht per
unit.
• Water supply of industry as a household industry has charge at 2.350 satang per liter
Other
• Include telephone, internet, gasoline costs, and miscellaneous expenses.
Costs of sweet, fresh milk arising production and operating are divided fixed costs and
variable costs. This will be depends cost on the company's production in each period that will
not charge fixed costs remain the same.
Budget use in the industry is about 25,000,000 baht. The industry has capital from
investors or lending in the rate of 100%. It charged 11 percent interest loan over a period of 5
years. After the industry is operating, industry is time to pay back in year 3. All of this is seen
that the sweet, fresh milk arising industry have the probability of business doing and the
return on the investment level of satisfaction.
Industry has risk that means opportunities for industry of drinking water will be losses the
result in operating. It may not operate successfully according to plan or target. Operation of
all activities must have a definite risk and occurred in one level for executive to face.
Uncertain risks are Management cannot be predicted and must prevent or eliminate such
risks. Risks caused by external factors are a risk that management itself can not predict and
can not control. It is beyond the risk management and operations management such as,
technological changes, customer needs, economic conditions, competitive circumstances,
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shortages of raw materials, and substitute product. Risk that management of industry must be
constantly facing is influenced by internal risk. Which may be diverse and significant
include, risk in operations such as risk of human resources, errors caused by defects of the
machinery running, efficiency of the product, health and safety. Risk of integrity consists,
financial reporting is fraud, and employees are fraud. Risk in mandate includes, leadership,
commissioning authority, providing credit, and media. Final risk is financial risk. When
revenues start to decline affect operations directly because the rate of increase of annual
income does not increase much. It same as similar expenses because it costs a rate increase
that may not pay back period of within 3 years. The interest rate is risk considered to have no
effect on all operations. Because interest rates increase and the payback period is still the
same. It allows businesses to operate in at all and will be seen that the financial risk is critical
to many businesses. Therefore, industrial and drinking water must care costs every time the
market and more marketing strategies to attract customers to date to increase business
revenue. If business income because of lower than 7 percent and it may cause industry to
suffer with loss. Attention in detail is very important to the business.
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REFERENCE
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Reference
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http://kin-jay.blogspot.com/2006/06/taro-balls-in-coconut-milk-is-bua-loi.html
http://www.foodbuzz.com/recipes/1745556-taro-rice-flour-balls-in-coconut-milk-bua-loi-phueak-
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http://kin-jay.blogspot.com/2006/06/taro-balls-in-coconut-milk-is-bua-loi.html
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Mr. Sira Kraijinda Tel: 086-7684950
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APPENDIX
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Production and Inventory
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ost of Production
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Cost of Goods Sold
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Operation Expenses
Year 1
Year 2
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Year 3
Year 4
Year 5
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