alfresco day stockholm 2015 - case study: scania
TRANSCRIPT
Scania TestimonyAlfresco Day Stockholm 19 Nov, 2015 Aras Kazemi
Business Architect Core [email protected]
Niclas LillmanManager Core [email protected]
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Agenda- Scania Challenges- Solution- Case studies- Questions
Scania – Provider of Transport Solutions
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Heavy trucks Heavy buses Engines
Workshops Service agreements Parts Driver training Scania Assistance
Operational leases Financial leases Hire purchase Insurance solutions
Services FinancingProducts
~40 000 Scania Users in 100+ Countries
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1 600+ sales and service points globallyNon-captive S&S company
Captive S&S company
Production unit
Regional production centre
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Research & Development
Purchasing
Production & Logistics
Sales &Marketing
FinancialServices
Commercial Operations
R&DNetwork
Suppliers
Commercial Operations Network
Information Silos
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The IT infrastructures and applications are designed to support a specific process and/or organisation.
Lack of suitable and secure support for collaboration cross the value network
Hinder transparency and become risk for catching opportunity windows
Inefficient cross-functional knowledge work
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New kind of innovations!
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Target 2020
Services
Products
Our Goal: Productivity Improvement
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Top Employees
Customer Satisfaction
Volume Growth Profitability
Target 2020120 000 Trucks15 000 Buses
20 000 Engines6 000 € / Vehicle
Target 2020120 000 Trucks15 000 Buses
20 000 Engines6 000 € / Vehicle
0
20 000
40 000
60 000
80 000
100 000
120 000
1990 1995 2000 2005 2010 2012 2014 2016 2018 2020
Scania Trucks
Employees
Services Revenue
Product Sales
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Attract and Retain Towards 2020
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40 000+10 000
new employees
2013 2020Top Management Meeting 2013
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Expectations for a New Era
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Solution must be: Fast and enhance productivity
User centric
Place independent
Network independent
Device independent
The Alfresco Journey at Scania
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Target Group
Research & Development
Purchasing
Production & Logistics
Sales &Marketing
FinancialServices
Commercial Operations
R&DNetwork
Suppliers
Commercial Operations Network
Team Room (Alfresco Share) was introduced at Scania in May 2013
Migration from previous solution (IBM Quickr) 300 sites 5 000 users (site members) at Commercial Operations 20 000 documents
Integration with Enterprise Search, Dec 2013
Pilot at R&D, including the R&D Network, Q1 2014
Share configurations for utilization cross the value chain, Jun 2014
Integration with Windows Explorer (WebDAV) and Microsoft Office (SharePoint), Oct 2014
Document release management and publishing workflows, Sep 2015
Integration with WCM and portals, Oct 2015
Confidential collaboration; strong authentication and encryption of confidential information, Nov 2015
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Why Did Scania Chose Alfresco?
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Best of breed Standards compliant Integrations (RESTful repository service) Open / Open source Capacity based licensing model
Scania Business Applications and IT Infrastructure
Core Collaboration Service Portfolio
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A modular concept aimed at support broader choice depending on different needs
Security Services,Identity and Access
Management
IT Infrastructure Services Back-end Systems Hosting and Storage
ServicesExternal Computing
Resources
Reusable Collaboration Service Modules
Document Collaboration
Social Networking
Web Content Management
Search Index and Findability
UX and Shared Content Delivery
Instant Collaboration
Web Sites and Reusable Components (widgets, connect, etc.)
Employees Partners
CustomersUniversitiesContractors
IndustrialDistributorDealerWorkshopEtc.
Suppliers
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Modular Design Brings Easier Customization
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Scania’s modular approach gives rapid evolvement of existing solutions, while also enabling introduction of new kind of collaborative technologies.
New features and capabilities can be implemented in both existing and new contexts.
Let’s walk through some examples on Document Collaboration (Alfresco)…
Intranet Extranet Explorer Mobile
Document Collaboration
Purchasing
Product Development Dealer
Sales and Marketing
Services
Large Delivery Project
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Share project area for Scania and the
customer
A large order that also include service delivery and maintenance program involves many parties in the Commercial Operations Network, such as: Scania distributor Several dealers (captive and independent) Many servicepoints Scania Finance Scania Assistance and of course, the Customer
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Scania distributor with a network of 14
dealers and 12 service points.
Distributor intranet – Scania Switzerland
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Scania Group Intranet
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Document repository service for all Scania companies and the
S&S network
Alfresco Share for projects and departments
Release management and publishing services
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Global Technical Support"We support
distributors all around the world with
technical questions"
Distributors around the world
Global Technical SupportMechanics
Improvement work
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Scania – MAN CooperationStrategic cooperation
between heavy vehicles parts of the
VW group
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Standardisation and optimization
Decommissioning of local solutions
Modular Design Brings Easier Customization
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A Limited Number of Building Blocks – Many Variations
Thanks to the modular system Scania can provide a large variety of specifications which increases the possibility of a great fit between product and application
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PRODUCTS • CONSULTING • APPLICATION MANAGEMENT • IT OPERATIONS • SUPPORT • TRAINING
Tack så mycket!Niclas Lillman [email protected] Kazemi [email protected]
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