aimia: the big deal about big data -- how it will transform pharma meeting and event delivery

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* What is Big Data? What is it Not? *Recognizing Big Data trends and how it has transformed other industries *The opportunities and challenges presented by "Big Meeting Data" to pharma meeting planners including SMM, personalization, optimization, specialization and globalization * What pharma meeting planning looks like 10 years from now

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Page 1: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery
Page 2: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

THE BIG DEAL ABOUT BIG DATA

How It Will Transform Pharma

Meeting and Event Delivery

November 5, 2014

David Nickelson, PsyD, JD

VP, Health & Pharma Strategy

Aimia, US

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AUDIENCE PARTICIPATION

3 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

How many bytes of information does Walmart collect every hour?

Enough to fill:

1. 500,000 file cabinets

2. 5,000,000 file cabinets

3. 50,000,000 file cabinets

4. 5 billion file cabinets

Page 4: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 4

Page 5: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

AUDIENCE PARTICIPATION

5 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

How many bytes of information is collected around the world every day?

Enough to fill the Earth’s oceans:

1. 7 times

2. 70 times

3. 700 times

4. 7,000 times

Page 6: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

2 5 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 , , , , , , 0 0

6 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

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2 5 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 , , , , , , 0 0

That’s BIG

7 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

Page 8: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

BIG DATA

2 5 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 , , , , , , 0 0

But it’s not

8 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

Page 9: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

9 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

Big data refers to datasets

where the size is beyond the

ability of typical database

software tools to capture, store,

manage and analyze.

Source: Big data: The next frontier for innovation, competition and productivity | McKinsey Institute

Page 10: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 10

Page 11: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 11

Page 12: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 12

Page 13: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

13 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

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14 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

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15 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

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Page 17: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

17 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

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18 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

Source: HBR, Big Data: The Management Revolution. http://hbr.org/2012/10/big-data-the-management-revolution/ar

VOLUME VELOCITY VARIETY

Page 19: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

19 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

Source: The Big Data Zoo – Taming the Beasts

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20 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

Page 21: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

21 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

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22 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

Page 23: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

BIG DATA & MEETING

PLANNING

Page 24: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

SOURCING

24

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REGISTRATION

25

Page 26: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

FINANCIALS

26

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27

SURVEYS

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29 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

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GOOD DATA WON’T GUARANTEE GOOD DECISIONS

30 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

Source: Harvard Business Review

Page 31: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

GOOD DATA WON’T GUARANTEE GOOD DECISIONS

WHY?

31 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

Source: Harvard Business Review

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32 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

ANALYTIC

SKILLS ARE

CONCENTRATED IN

TOO FEW

EMPLOYEES

Page 33: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

33 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

IT NEEDS TO

SPEND MORE

TIME ON THE “I” AND LESS ON THE

“T”

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34 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

RELIABLE

INFORMATION

EXISTS,

BUT IT’S HARD TO

LOCATE

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35 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

BUSINESS

EXECUTIVES

DON’T MANAGE

INFORMATION AS

WELL AS THEY

MANAGE TALENT,

CAPITAL AND

BRAND

Page 36: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

AUDIENCE PARTICIPATION

36 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

How do you use data to make decisions?

1. Data, data, data – “I go with the numbers.”

2. Trust my gut – “My instincts are always right”

3. Data and gut – “The data says “X”; however, …”.

4. Magic 8 Ball (the app, not the toy)…

Page 37: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

MEETING PLANNERS MUST BECOME

“INFORMED SKEPTICS”

37 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

1

2

3 Informed Skeptic

4 Psychic

Empirical

Visceral

Page 38: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

MEETING PLANNERS MUST BECOME

“INFORMED SKEPTICS”

38 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

3 Informed Skeptic

Data isn’t the solution. It’s a tool.

Page 39: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

39 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

Set your

objectives: What

do you want to

know?

Create your plan,

define reports

What data do you

have? What data

do you need?

Evaluate and

adjust

Implement and

review regularly

ACTIONABLE

DATA

Page 40: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

FINANCIAL OPTIMIZATION

40 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

Page 41: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

BUSINESS OPTIMIZATION

41 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

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42 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

EXPERIENCE OPTIMIZATION

Page 43: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

AUDIENCE PARTICIPATION

43 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

By the way, how are you feeling right now?

1. Excited! Ready to put Actionable Data to work

2. Interested enough to do a little more research into the topic

3. Still a little concerned

4. How in the world am I going to do this?

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44 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

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45 © 2013 Aimia. All rights reserved.

Time to add

Informed Skeptical Data

Scientist

to your pharma meeting planner skills

and expertise

Source: Anatomy of a Data Scientist ǀ fico.com

Page 46: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

46 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved.

“THE GOAL IS TO TURN

DATA INTO

INFORMATION, AND

INFORMATION INTO

INSIGHT.”

Carly Fiorina, former executive, president, and chair

Hewlett-Packard Co.

Page 47: Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

THANK YOU!

Dr. David Nickelson, Esq. Vice President

Health & Pharma Strategy [email protected]

763.445.3442