[aiim17] changing times, the future of ecm - stephen ludlow

Stephen Ludlow - Senior Director, Enterprise Product Marketing

Changing Times: The Future of ECMAIIM 2017 - Orlando

OpenText© 2017 All Rights Reserved. 2

WHAT IS GOING ON?


OpenText Buys Documentum


TRADITIONAL ECM

SYNC & SHARE`

DELIVER CLOUD AND MOBILITY


HPE to Merge

in $8.8 Billion DealSoftware With Micro Focus


Gartner - “ECM” (Enterprise Content Management) is now dead (kaput, finite, an ex-market name)EC

M


Forrester


WHY IS THIS HAPPENING?


ECM HAS BECOMEDIAL TONE

CONSOLIDATION

OpenText Confidential. ©2016 All Rights Reserved. 10

ECMWE BUILT IT

…AND THEY DID NOT COME


ECMIS NOT

THE LEAD APPLICATION


USER PRODUCTIVITYUSER POWER


“ECM” is a set of services and microservices, embodied either as an integrated product suite or as separate applications that share common APIs and repositories, to exploit diverse content types, and serve multiple constituencies and numerous use cases across an organization.

Gartner - New Definition of ECM in 2017


ECM EVOLUTION OR REVOLUTION

Multi-purpose Fit for purpose

Monolithic API-Driven

Inward focus Beyond organizational boundaries

Power User Casual User

Convenience for the Enterprise Convenience for the User


WHAT ARE WE SUPPOSED TO DO?

KEEPCALM

CARRYON

AND

KEEPCALM

CARRYON

AND

RUNNINGDCTM


Your investment is safe

OpenText will protect Documentum Customers’ investments with innovation and continued full support for both Documentum and OpenText Content Suite

Current roadmaps and commitments remain stable and will be delivered


Documentum Investment Focus

CONTINUED ENHANCEMENT

Documentum and applications like D2 and InfoArchive to improve:

Managed Services offerings in the OpenText

Cloud

INDUSTRY SOLUTIONS

Life Sciences and Energy and

Engineering Usabilit

y Analytic

s TC

O

KEEPCALM

CARRYON

AND

EXTENDINGECM

OpenText Confidential. ©2017 All Rights Reserved.

A ROSE BY ANY OTHER NAME

XECMCONTENT SERVICES


Extended ECM for Salesforce

Account Workspaces in Salesforce

Extended ECM Account Workspace in

Salesforce

Salesforce Account(e.g. Global Trade AG)


Process Productivity

Seamless Integration into SuccessFactors UI

HR Inbox with Tickets

HR Employee Workspaces


Business Object


Extended ECM Anatomy of the IntegrationBusiness Application

Data,Roles,

Structure,Relations,

Classifications

Contentin Context

Workspace User Interface (Widgets)

DATA

CONTENT TASKS

PEOPLE

Workspace Template

Trigger Event

DATA

CONTENT TASKS

PEOPLE

Business Workspace

Template based CreationExtended ECM Platform

KEEPCALM

CARRYON

AND

USINGBUILT

FOR

APPLICATIONSPURPOSE

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New dashboard for document control managers.

Make it easy to control engineering risk, do engineering work and find engineering information

keep engineering projects on track with widgets for Overdue Items, Assignments and Activity Streams

Extended ECM for Engineering Documents

ENGINEERING


SaaS bundled with LEAP Supplier Exchange1. Multiple Project Management

2. Task Management

3. Document Management

4. Facets and Filtered searching

5. Distribution and Transmittals

6. Commenting and Consolidation

7. Reporting

Capital Projects Express

ENGINEERING


Manage the creation, review and approval and release of controlled quality and manufacturing documentation

Leverage predefined document taxonomies, lifecycles and workflows based on industry best practices

Ensure compliance with Good Manufacturing Practices (GMP) standards

Documentum Quality and Manufacturing for Life SciencesLIFE SCIENCES

KEEPCALM

CARRYON

AND

WITHCOMPLIANCE

INFOGOVAND

OpenText Confidential. ©2017 All Rights Reserved.

Transparent Information Governance

Manage the flow of information from capture through archiving and disposition

Capture Classify Manage Discover Archive Dispose

SUPPLIER PRODUCTASSETEMPLOYEE FINANCECUSTOMER LEGAL

MANUFACTURING UTILITIES & ENERGY

LIFE SCIENCES

RETAIL TELECOMFINANCIAL &INSURANCE

TRANSPORTATION MEDIA PUBLIC SECTOR

Industry Solutions

Horizontal Enterprise Solutions

SOLU

TIO

NS


Eliminate costly legacy apps and systems while still retaining

data and content for compliance purposes

Make data hungry applications run more efficiently by archiving static information in a

governed manner

Enable better strategic decisions by

leveraging all the formerly buried

information in your enterprise

DECOMMISSION OPTIMIZE ANALYZECONTROL

Ensure compliance with regulatory and legal mandates by applying necessary

retention and eDiscovery policies

KEEPCALM

CARRYON

AND

MAKINGPROCESSES

MOREPRODUCTIVE



Introducing Connected Workspaces

D ATA

CONTENT TA S K S

P E O P L E

Customer WorkspaceD ATA

CONTENT TA S K S

P E O P L E

Project Workspace

D A T A

CONTENT T A S K S

P E O P L E

Supplier Workspace

D A T A

CONTENT T A S K S

P E O P L E

PO Workspace

DATA

CONTENT TASKS

PEOPLE

Opportunity Workspace

OpenText ©2017 All Rights Reserved. 3838

Workspaces

Workspace name

Comments/Social

Team Members

Metadata

Recent Activity

KEEPCALM

CARRYON

AND

MAKINGPEOPLEMORE

PRODUCTIVE


ECM Apps for Office 365

Discover, access and work with Enterprise content

Supporting Office 365 Sites and SharePoint 2017

Integrating withContent Server 16 and Extended ECM 16

Supports different perspectives on content (full screen + webparts)


BUT…


FU UREOF ECMBUILD

THE

Applications

Integrations

Cloud

Content ServicesOn existing investment and leverage:

Content ServerExtended ECM


An Integration Strategy for the Future

Content Server

API’S

CONTINUED INVESTMENT AND ROADMAP COMMITMENTS

INTEGRATIONS

CORE CONCERTSNAPCOURIER

SOLUTION COMPONENTS

INTEGRATION STRATEGY

Leverage Existing Platforms

Convergence in Next-Gen-Platform

CONTENT SERVICES CASE SERVICES CAPTURE SERVICES

APPLICATIONS EXTENSIONSINDUSTRY APPLICATIONS

LIFE SCIENCESEXPRESS

SUPPLIEREXCHANGE


A LEAP SaaS solution to quickly distribute time-sensitive transmittals and deliverables to meet contractual requirements

Example: Supplier Exchange


PLAN FOR THE FUTURE


IDENTIFY PROJECTSWHERE ECM IS THELEAD APPLICATION

(BE HONEST)


EMBRACE(AND STANDARDIZE)FILE SYNC & SHARE


TAKE ACASE-BASEDAPPROACH


IDENTIFY BUSINESSPROCESSES THAT CAN

BE IMPROVEDHINT: SILOS - MOBILITY - APPS - EXTERNAL ACCESS


DON’T LETHISTORY REPEAT ITSELF(WITH APPS)


DON’T

OUT WITH THE BATHWATERTHROW THE BABY


<METADATA/>ADDS CONTEXT


DON’T LET INFOGOVSTALL DIGITAL

TRANSFORMATION


MOVEFORWARD


http://info.aiim.org/2017-state-of-information-management

[aiim17] changing times, the future of ecm - stephen ludlow

Technology