Information Package(Pre-internship preparation)

Company: DZINGEL, Estonia

Intern: Wanda Piekutowska, PolandIntern: Wanda Piekutowska, Poland

Type of the internship: management

AIESEC representative: Aigerim Rustemova

aigerim.rustemova@aiesec.net

AIESEC, the world's largest student organization, is the international platform for young

people to discover and develop their potential so as to have a positive impact on society

About AIESEC

Present in over 1700 universities in 107 countries and territories , AIESEC,

the world's largest student organization, is the international platform for

young people to discover and develop their potential so as to have a

positive impact in society.

“The United Nations has long

recognized that the imagination, ideals

and energies of young men and women

are vital for the continuing development

Towards this aim, we run more than 470 conferences , provide 5 500 work

abroad opportunities , and offer over 7,700 leadership positions to our

members each year. Together with a focus on building personal networks

and exploring the direction and ambition of their future, AIESEC has an

innovative approach to engaging and developing young people.

Our partner organizations , literally thousands from all sectors , look at

AIESEC as a way to support the development of young people and to

have access to high-potential young talent from around the world.

Our alumni are leaders within these organizations and their communities

- using the experience, skills, and increased vision that AIESEC gave them

to be agents of positive change .

are vital for the continuing development

of the societies in which they live.

AIESEC has contributed to this

development by serving as an agent of

positive change through education and

cultural exchange to develop a broader

understanding of cultural,

socio-economic and business

management issues.”

Kofi A.Annan

Ex-Secretary General, The United

Nations

Exchange is the most intense learning experience that we offer and links together our

global network. Each year, we provide over 5,500 members the challenging opportunity to

live and work in a foreign country in areas of management, information technology,

education, and development.

AIESEC internship program

Types of Exchanges

• Management – internships related to• Management – internships related to

administration, finance, accounting, marketing, project

management and HR.

• Development – usually with NGOs, internships

usually relate to wide variety of issues in community

development.

• Technical – internships related to management and

development in web, software, networks, and

databases, plus some engineering.

• Education – internships related to promotion,

curriculum development, teaching, and counseling in

education sector.

About Poland

The Polish People – Poles

Poland is pretty much ethnically homogeneous. Ukrainian, Belorussian,

Slovakian, and Lithuanian minorities reside along the borders. A German

minority is concentrated near the southwest city of Opole. The capital and

other cities are experiencing some inward migration from foreigners.

Capital: Warsaw

Religion and Importance of Family

Capital: Warsaw

Climate: Temperate with cold, cloudy,

moderately severe winters with

frequent precipitation; mild summers

with frequent showers and

thundershowers

Population: 38,5 mln

Ethnic Make-up: Polish 96.7%,

German 0.4%, Belarusian 0.1%,

Ukrainian 0.1%

Religions: Roman Catholic 89.8%

(about 75% practicing), Eastern

Orthodox 1.3%, Protestant 0.3%, other

0.3%

Government: Republic

• Religion plays an important role in the Polish society and is deeply

intertwined with Polish culture.

• Catholicism is the most widely practiced religion.

• The family is the centre of the social structure. One’s obligation is to

the family first and foremost. Extended families are still the norm and

really form an individual’s social network.

• Poles draw a line between their inner circle and outsiders. Family

members are naturally part of the inner circle along with close friends,

usually “family friends”. Poles will interact differently with their inner

circle and outsiders. The inner circle forms the basis of a person's

social and business network. There is an elaborate etiquette of

extending favors and using contacts to get things done.

Business Etiquette and Protocol in Poland

Meeting & Greeting

Polish businesspeople initially take a formal approach to business. This may come across as quite

distanced but is not the intention. You may also notice differences in style between government

officials who maintain formality and entrepreneurs who willingly dispense with formality. It is best

to let your colleagues determine the level of formality used.

General tips include:

Read more about:

Relationships & Communication | Business Meeting Etiquette | Business

Negotiation | Business Dress | Business Cards HERE

General tips include:

• Shake hands with everyone upon arriving and leaving;

• Handshakes are quite firm and eye contact is valued;

• Titles are considered prestigious. Academic or

professional titles are used with the honorific titles with

or without the surname;

• Business cards are exchanged without formal rituals.

Communication Styles

• Generally speaking, Poles judge others by their personal qualities. They

therefore like to spend time getting to know people as individuals. This allows

them to size people up;

• Honesty is highly valued in Poland since trust is the cornerstone of business

relationships. Building personal relationships is essential for successful

business dealings, especially if you are looking for a long-term business

Business Etiquette and Protocol in Poland

business dealings, especially if you are looking for a long-term business

relationship

• Poles are known for being direct communicators, i.e. they say what they are

thinking. However they are also very sensitive to other’s feelings and let that

determine how and what they say

• While direct communication is valued in Poland, there is also emphasis on

finessing what is said in order to deliver information in a diplomatic way;

• The level of the relationship mostly determines how direct someone can be;

• For newly established and more formal relationships, a great deal of emphasis is placed on diplomacy. Once

a relationship has passed through the initial phases, people feel more comfortable speaking frankly with each

other and animated exchanges become more common

About WandaThree most important objectives in your mind for this

internship?

• Gain knowledge about Estonia, Estonian culture,

traditions and people

• Get personal and professional experience in

marketing, hotel management and tourism

• Improve my language skills

Personal data:

Wanda Piekutowska

15 September 1986 | City - Bialystok,

Poland| Bialystok Technical

University| Tourism and Recreation

(BSc) | Foreign trade management

(MSc)

How are you changed at the end of the internship?

• I'm more self-confident and patient. I'm experienced

in living and working abroad. I'm strongly aware of

my professional goals.

Your interests, hobbies, leisure time activities etc.

- Going places: picnics, cookouts | bars, discos, clubs |

travelling just to go someplace new | bars, discos, clubs

- Sports and Outdoor Activities: dance | bowling |

camping | swimming | aerobic

- Doing Things: cooking | bonfires | barbecues | karaoke

Tell us something about yourself

I'm 23 years old. I live in Białystok with my family. I study Foreign Trade

Management, last year I finish my bachelor of Tourism.

I've joined AIESEC in October 2005 – since them I'm active AIESECer with various

experience (EB member, OC member, CEEDer in AIESEC Prague in Czech Republic). In experience (EB member, OC member, CEEDer in AIESEC Prague in Czech Republic). In

next months I want to apply for Alumni.

I'm working as a tour leader in high tourist's season – this job give me opportunity to

work with different kind of people and let me visiting interesting places in Poland and

abroad. I love this job!

I'm very open for new ideas and challenges. I think I'm quite good organized and I

love work with people. I appreciate punctuality and honesty.

I can't wait to meet all of you!

About Wanda

Why did you choose Estonia as the country to go for an internship?

I was in Tallinn last summer, but I spent only few hours there. I couldn't see interesting places which I

wanted, so I decided to visit Estonia one more time in the future. When I've found traineeship at

Dzingel Hotel I realized that it's great opportunity to get to know better Estonia. This country seems to

be very interesting, is located not far away from Poland, but Estonia is not popular destination here.

Would you like to travel around the country during/after the internship?

Yes, I would. I love travel:) It will be perfect to visit as much as possible in Estonia | Tartu; Pärnu; Yes, I would. I love travel:) It will be perfect to visit as much as possible in Estonia | Tartu; Pärnu;

Narva; Saaremaa and Hiiumaa islands | Abroad: Riga, Saint Petersburg

• To what extent are you willing to help the Local Committee in its present activities while you are

on internship?

I was VP People Development 06/07 in AIESEC Białystok so I can support you mainly in this area. Also

I can doing some recruitment stuff, coaching, run trainings, attended in conferences (as a delegate,

OC, maybe FACI), promote exchange (EPs and TNs side) I want to participate in AIESEC events eg.

presentations, LC meetings.

•Do you want to take part in local AIESEC projects? If yes, what can you perceive your

About Wanda

•Do you want to take part in local AIESEC projects? If yes, what can you perceive your

contribution to be?

Some cultural and country presentation, trainings, maybe AIESEC promotion at Universities.

Generally, it depends of the needs, but for sure I want to be involved as much as I can.

• Can you conduct training sessions on any specific subject? If yes, what?

Yes, I can. I have experience in various trainings for newies, leaders and EB members. I run

introduction trainings: AIESEC history, structure, culture, The AIESEC Way, AIESEC 2010, competency

model etc.

Skills trainings: coaching, time management, body language, team work and management, self

motivation, etc . Get to know each other sessions, dream sessions and Personal Goals Setting

• Favourite food? I don't have any

• Food you don’t like? Mushrooms

• What do you know about the national holidays in

Estonia? I know Independence Day in February ;)

• What holidays do your celebrate? Christmas, Easter

Yes, New Year's Eve. They are national holidays.

• Would you like to spend a day in Estonian family?

Yes, I would

About Wanda

Yes, I would

• What kind of music do you like? Rock music

• What are your favourite activities? Travel,

sightseeing, meeting friends and new people, cooking,

watching movies;

• Would you like to take some lessons of Estonian

language? Yes!!! :)

• According to you, what are the biggest cultural

shocks you will have to face? It can be Estonian

language

• How can we help you? Teach me some words :)

See you in July already!

AIESEC

The international platform for young people to discover and

develop their potential to have a positive impact in society