ai agent and chatbot trends for enterprises
TRANSCRIPT
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ChatbotAn Intelligent Agent
for Enterprise Professionals
Today, lets look at
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Renowned entrepreneurs and technologists including Mark Zuckerberg, Elon Musk and Reid Hoffman
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Renowned entrepreneurs and technologists including Mark Zuckerberg, Elon Musk and Reid Hoffman
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have recently declared their renewed interest in Artificial Intelligence (AI) projects. Some believe that AI Development is a real threat to the human race, some do not.
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Elon Musk worries that artificial
intelligence will take over the world.(Dec 2015, @
Launchof OpenAI Project)
IT’S A THREAT!
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"My personal challenge for 2016 is to build a simple AI to run my home and help me with my work.
You can think of it kind of like Jarvis in Iron Man….”-
Mark Zuckerburg, Jan 2016
IT’S NOT A THREAT!
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Whatever it is,
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Whatever it is,
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Artificial Intelligence (AI) is here to stay
Artificial Intelligence Assistant Trend
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“Over time, the computer itself – whatever its form factor – will be an intelligent assistant helping you through your day. We will move from mobile-first to an AI-first world.” Sundar Pichai, Google CEO28 April 2016
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What is Artificial Intelligence?
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What is Artificial Intelligence?
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Artificial intelligence (AI) is the intelligence exhibited by machines or software. It is also
the name of the academic field of study which studies how to create computers and
computer software that are capable of intelligent behavior. (credit: wiki)
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Artificial Intelligence
Deep Learning
Machine Learning
Hybrid Intelligence
Semantic Web
Ontology
DeepMind
AI Assistant
Chatbot
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What is Artificial Intelligence?
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Semantic WebArtificial Intelligence
Deep Learning
Machine Learning
Hybrid IntelligenceOntology
DeepMind
AI Assistant
Chatbot
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What is Artificial Intelligence?
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What is Chatbot?
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What is Chatbot?
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A.I. computer programs designed to behave like a human that you can interact with, in order to get information or get things done
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“Chat apps will come to be thought of as the new browsers; bot will be the new websites. This is the
beginning of a new Internet”
Ted Livingston Founder & CEO of KiK
April 2016
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16Source: BI Intelligence, 2015
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The Rise of Messenger Apps
The race of Chatbots integration on Messaging
platforms is ON!
(MAU: Monthly Active Users)
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“Facebook will now allow businesses to deliver automated customer support, e-commerce guidance, content and interactive experiences through chatbots…” – TechCrunch, April 2016
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“Singapore is partnering with software giant Microsoft to develop
next-generation digital government services via chatbots that will enable conversation — be
it voice or text” Dr Vivian Balakrishnan,
Minister-In-Charge of the Smart Nation Initiative, July
2016
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20BI Intelligence, 2016
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The Artificial Intelligence behind Chatbots
Text &/or Speech Engine
Natural Language Processing
Machine and Deep Learning
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The Artificial Intelligence behind Chatbots
Text &/or Speech Engine
Natural Language Processing
AI Engine #1: Natural Language Processing (NLP)NLP enables computers to derive meaning from human or natural language input.
Machine and Deep Learning
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The Artificial Intelligence behind Chatbots
Text &/or Speech Engine
Natural Language Processing
AI Engine #1: Natural Language Processing (NLP)NLP enables computers to derive meaning from human or natural language input.
Machine and Deep Learning
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The Artificial Intelligence behind Chatbots
Text &/or Speech Engine
Natural Language Processing
AI Engine #2: Machine Learning (ML)ML enables computers to learn when exposed to new data without being explicitly programmed.
Machine and Deep Learning
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The Artificial Intelligence behind Chatbots
Text &/or Speech Engine
Natural Language Processing
AI Engine #2: Machine Learning (ML)ML enables computers to learn when exposed to new data without being explicitly programmed.
Machine and Deep Learning
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Chatbots: History
1950: Alan Turing proposes the Turing Test to determine the intelligence of computer programs
1995: Alice was launched. It was one of the most successful chatterbots at that time
1950 1960 1970 1980 1990
2000 2010
2013: Mitsuku wins the Loebner Prize. It is one of the most human-like chatbots publicly available
1990: The Loebner Prize, a competition that judges chatbots based on their human likeness, is launched
1965: Development of ELIZA, one of the first chatbots
1972: PARRY was launched. It was a chatbot that simulated a patient with paranoid schizophrenia.
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Chatbots: History
1950: Alan Turing proposes the Turing Test to determine the intelligence of computer programs
1995: Alice was launched. It was one of the most successful chatterbots at that time
1950 1960 1970 1980 1990
2000 2010
2013: Mitsuku wins the Loebner Prize. It is one of the most human-like chatbots publicly available
1990: The Loebner Prize, a competition that judges chatbots based on their human likeness, is launched
1965: Development of ELIZA, one of the first chatbots
1972: PARRY was launched. It was a chatbot that simulated a patient with paranoid schizophrenia.
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What Make Chatbots Come Alive
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What Make Chatbots Come Alive
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What Make Chatbots Come Alive
It has to mimic just like human
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What Make Chatbots Come Alive
It has to mimic just like humanIt has to be useful
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How Can Chatbots Help Enterprises
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Automation | Accuracy | Cost Effectiveness | Multi-tasking |Dynamics | Productivity | Collaboration
How Can Chatbots Help Enterprises
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Top ChatBots Application Trends for Business
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A.I. ChatBots for Business
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A.I. ChatBots for Business
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1. HR Assistan
t Chatbot
s
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HR Assistant Chatbots
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HR Assistant Chatbots “They will tell
Mila they’re not feelin well….
“I’m sorry to hear that,” Mila will respond….
Mila will send a message to the appropriate manager….”
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2. Scheduling
Assistant Chatbots www.kooki.co
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Scheduling Assistant Chatbots
Mimetic is a personal assistant
that schedules
meetings for you.
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Scheduling Assistant Chatbots
Mimetic is a personal assistant
that schedules
meetings for you. Automatically,
upon instructionwww.kooki.co
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Scheduling Assistant Chatbots
Meekan is your team’s scheduling assistant robot. Just ask for a meeting,
and Meekan will match everyone’s calendar for the optimal time
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3. Workflow Assistant Chatbots
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Workflow Assistant Chatbots
Company WORKATO’s Workbot helps to pull all graphs and charts
from multiple applications www.kooki.co
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Workflow Assistant Chatbots
“Workato’s chatbot brings enterprise workflow into Slack”
TechCrunch, Jan 2016www.kooki.co
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4. Brand AmbassadorChatbots
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How about a chatbot that answers all your brand, company and products enquiries?
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How about a chatbot that answers all your brand, company and products enquiries?
Get a Brand Ambassador “Hibot” from Kooki today
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Talk to our hibot
@KookiHiBot Telegram
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It is Kooki’s Brand
Ambassador
Talk to our hibot
@KookiHiBot Telegram
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In Summary,
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In Summary,
AI assistant and chatbot applications will continue to grow
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In Summary,
AI assistant and chatbot applications will continue to grow
in both enterprise and consumer space.
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“Chatbots will fundamentally revolutionize how computing is experienced by everybody.” - Microsoft CEO Satya Nadella, July 2016
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SLIDESHARE BY KOOKI CMO- TEEWEE ANG
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Intelligent Agent for Enterprise Professionals
Kooki builds AI Agents that boost enterprise knowledge accumulation and users’ professional capabilities with DeepProTM, our suite of artificial intelligence & deep learning expertise models.
INTRODUCING KOOKI
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Intelligent Agent for Enterprise Professionals
Kooki builds AI Agents that boost enterprise knowledge accumulation and users’ professional capabilities with DeepProTM, our suite of artificial intelligence & deep learning expertise models.
Management
Mid-Management
Working …
Kooki’s AI Agent Model: Tiering & Collaborative Network
INTRODUCING KOOKI
www.kooki.co
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Intelligent Agent for Enterprise Professionals
Kooki builds AI Agents that boost enterprise knowledge accumulation and users’ professional capabilities with DeepProTM, our suite of artificial intelligence & deep learning expertise models.
Management
Mid-Management
Working …
Kooki’s AI Agent Model: Tiering & Collaborative Network
INTRODUCING KOOKI
AI Agent Applications to come:• Market
Intelligence• Financial Analysis• Governance &
Regulation• Accountancy• HR Management• Customer Service• More…
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OUR CORE TEAM
Weetiong AngCEO
“There will come a day when we witness the convergence
of human and machine.”- Weetiong Ang
Teewee AngCMO
“If you want to go fast, go alone. If you want to go far,
go together.” – African Proverb
Joey SimBusiness Development
Lead“Success is how high you
bounce when you hit bottom.”
-George S. Patton
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