ahmed s. elsheikh_grow your business in tough times_secc event (feb. 2015)

© Copyright Software Engineering Competence Center 2014

Software Engineering Competence Center

SUCCEED AND GROW YOUR BUSINESS IN TOUGH TIMES

February 19, 2015 © Copyright Software Engineering Competence Center 2011

Ahmed S. Elsheikh SPI for SMEs Service Owner Senior Quality Consultant, SECC.


Agenda…

3

SECC @ Glance

Acting differently to overcome challenges

SECC approach to analyze roadblocks

Customize your processes with different flavors

Build your foundation towards CMMI

Success factors & commitments

Q& A


Glance @ SECC…

4


SECC Presence & Achievements…

5


Agenda…

6

SECC @ Glance






Q& A


Your “Business” in The Tough Time…

7

The local market is shrinking

The global pie is getting bigger

However, you have to be different to win

Severe

Competition


Your “Vision” in The Tough Time…

8

Instead of seeing the recession as an enemy, you can see it as an opportunity to grow

Try to think positively…

Opportunity

To Grow


What Are Your “Limitations” To Grow?

9

Focus Externally

(i.e. Your Marketing

Strategy)

Focus Internally

(i.e. Your Production

Strategy)

However, any “Marketing Strategy” is limited by the “Production Strategy”. Hence, where should you focus?


Do You Know “Any One” Like This Man?..!!

10

We usually

deliver late

Cost is high

A lot of

rework

We find a lot of

defects even

after delivery

Large number

of unmet

SLAs

Working over

night to meet

expectation

Customers

are not

happy

……….???


Hence, The Question Is:

11

How to not only “Succeed”, but even “Grow” your business in the tough times by “Redesign” your “Production Strategy”


The Answer Is Inside Your Business…

12

We help you evaluate both arms of your business, identify the major pain area to start with, and then go for the next area

Supportive Functions (Marketing, HR, Finance….etc)

<<< Out of Scope >>>

Software Development

Processes

IT Services & Support Processes

OR

Profit Margin

Cost Price


The “Black” Magic Ratio…

From Problems to Opportunities:

We help you identify your “Pain

Area(s)” either the visible or

(more critically) the invisible one

(i.e. 1 to 10 ratio)

Known the root cause(s) is a

great

“Opportunity For Saving”

13

Source: www.waterpowermagazine.com/

“Problems” == “Opportunities”


The Problem Is In Your “Spaghetti”…

14

Source: www.chuckwebster.com

The “Devil” is not in the details, instead, it is the “Opportunity of Waste Reduction”


Agenda…

15

SECC @ Glance






Q& A


Unfolding Your “Spaghetti”…

16

Policies

Processes

Automation Tools

Guidelines, Template & Forms

Be Close To CMMI

Raised Quality

QMS & Improved Processes

Joining the SME program does not automatically lead to achieving a certain CMMI maturity level, but makes you so close to CMMI as it

covers around (80% of ML2 ) & (65% of ML3 ) in (CMMI-DEV)

We help you design and create

To achieve the following goals and benefits


Where To Start: Too Many Areas…

17

Process Management

Project Management

Engineering Support

ML5 OPM CAR

ML4 OPP QPM

ML3 OPF

OPD

OT

IPM

RSKM

RD

TS VER

PI VAL

DAR

ML2 PP

PMC

SAM

REQM CM

PPQA

MA

Selectivity is KSF, and this is where “SECC Experts Help”


Where To Start: The Risk/Reward Ratio

Find The Hot Spots:

Intuitively, not all pain areas are

equal. Some are more rewarding

than the others. Associated risks

are different too.

What will you do? It may depend

on:

Your risk attitude

Your company risk attitude

The current situation

….etc

18

Source: www.investopedia.com/

SECC Experts usually start at the “Sweet Spot”


Lower risk (only one pilot project) in comparison to CMMI journey (typically all the company) in less than 25% of the Cost

SECC Experts Approach To Help SMEs…

19

Gap Analysis Service

Assessment Future Action Plan

Continues Customization & Tailoring Services Evaluating Current (as-is) Processes Processes Customization

Consultation Service Detailed Explanation/Coaching Piloting in (at least) One Project

Training Service SPI Overview

Project Management

Product or Service Engineering

Quality Assurance Configuration Management


Who Participate Inside The SMEs

20

SECC experts involves all relevant players …..…

To shape your company future

Professionals

Development Team

Management

Service Providers Team

SECC Experts

Senior Members

SPI for SMEs


Short period (average 7 months) in comparison to CMMI journey (typical 1 to 2 years)

SECC Roadmap For SMEs…

21

Initiation

• Kick-off meeting

• Training Track

Definition & Prototyping • Assess current processes and company business

• Action planning

• Definition & Tailoring

Piloting, Implementation & Enhancements • Continuous consulting & mentoring

• Continuous process reviews and enhancements

Assessment • Preparation for gap analysis

• Conduct gap analysis

4 weeks

6 weeks

18 weeks

2 weeks


Agenda…

22

SECC @ Glance






Q& A


23

How The Solution Looks Like…

The solution in the “Original Iterative” flavor…

SPIG_PS_CD_v1.1/2 SPIG_Process_Map/SPIG_Process_Map_V1.1_All.pdf


24

How The Solution Looks Like…(Cont.)

The solution in the “Original Iterative” flavor in a ready to use “Microsoft Project” format…


25


A typical output of the “Pain Areas Analysis” session …


26


The solution in a “Lean Dev-Ops” flavor…


27


Tracking progress in the “Agile” flavor…

0

12 12

25 33

48 58

78

104 122 122 122 122 122 122 122 122 122

0

20

40

60

80

100

120

140

160

180

0 1 2 3 4 5 6 7 8 9 10 11 12

Po

ints

Iterations

Process Improvement Project Chart

Completed Points

Total Scope

Trend (Completed Points)

Trend (Total Scope)


Agenda…

28

SECC @ Glance






Q& A


How Much Benefits Realized…

29

The status at the “Final Assessment” …


How Much Benefits Realized…(Cont.)

30

The status at the “Final Assessment” towards CMMI …


All processes were applied to the maximum (> 95%) in at least in one of our clients

All processes were applied to an average level (around 70%)

How Much Benefits Realized…(Cont.)

31

BC06.xls


We Helped Many, Will You Be The Next?

32

SPI for SMEs (1st Round)

SPI for SMEs (2nd Round)

SPI for SMEs (3rd Round)

SPI for SMEs (5th Round)

SPI for SMEs

(6th Round)

SPI for SMEs (4th Round) Syrian

Project

20

20 20

10

21

8

142 companies received this service in the past seven years

Long experience with companies in many fields in Egypt & Outside

SPI for SMEs

(7th Round)

7

14

SPI for SMEs

(8th Round)

14

SPI for SMEs

(9th Round)

8


33

It Is Not That Bad, Do Not Worry…

“Statistics” is just a mean, not a “Destination”…


Agenda…

34

SECC @ Glance






Q& A


PROGRAM COMMITMENTS

Organization Commitments

Assign organization EPG Head

Formalize EPG Team (process area owners)

Provide required data to SECC consultants

Provide resources needed to execute organization tasks in the detailed action plan


PROGRAM COMMITMENTS (CONT.)

Organization Commitments

Take corrective actions toward execution delays compared to action plan

Management support & commitments as needed or recommended by SECC consultant


PROGRAM COMMITMENTS (CONT.)

SECC Commitments

Assign a consultant to execute project tasks

Report detailed activities to organization on bi-weekly basis

Report progress status to organization bi-monthly basis


CRITICAL SUCCESS FACTORS

Success Factors Executive commitment & sponsorship

Proper training

Defined process improvement strategy

Effective measurement program of achievements on incremental basis

Proper management of time (for yourself & your consultant)


TESTIMONIALS - ARKDEV

Company Strategic Alignment: a unique goal gathering the entire company behind it.

True challenge , especially for young SMEs: Makes the company much more stronger.

Team retention: Solving the “lack of experience exchange” most SMEs suffer from.

Great image, especially for companies willing to export.


TESTIMONIALS - MEIT

Program provides formal training to staff on Project management, Product development, Configuration management ….etc

Program avail ready-made processes & templates which will be as a good starting point and save process development time

Program processes cover all the lifecycle phases taking into consideration management & support

Program program provides automation tool that facilitate implementation

http://www.meitweb.com/


Agenda…

41

SECC @ Glance






Q& A


Any Questions?


The Presenter…

43

Ahmed S. Elsheikh SPI for SMEs Service Owner Senior Quality Consultant, SECC email: [email protected]

Ahmed helps organizations, in Egypt & Gulf, enhance their capabilities and achieve higher

performance levels. He provides Consultancy, Training and Assessment services using many

technologies such as Six Sigma, CMMI & Disciplined Agility.

ahmed s. elsheikh_grow your business in tough times_secc event (feb. 2015)

Software

software development

challenges secc approach

production strategy

marketing strategy focus

secc presence achievements

tough times

different flavors

great opportunity