agvantage it services systems management team partnered with you and ibm® agenda disaster recovery...
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AgVantage IT ServicesSystems Management Team
Partnered with You and IBM®
AgendaAgenda
• Disaster Recovery Service Disaster Recovery Service • IT VisorsIT Visors• Application Service Provider Program (ASP) Application Service Provider Program (ASP)
Building a Smarter Planet
AgVantage Disaster AgVantage Disaster Recovery Service (DRS)Recovery Service (DRS)
Why you need Disaster Recovery Service• System Protection for your business• Off-site data protection between nightly backups• Recover critical business processes should
disaster strike; keep your business running.
Why AgVantage DRS• Business Partner you trust.
• Protect system, users, and security settings.• Keep an image of your system, on our system.• Switch your business to our system, for disaster
recovery.
© 2010 IBM Corporation
Utilize Cloud Computing Technology
IBM® Power HA Software
Disaster Recovery Service (DR vs. HA)Disaster Recovery Service (DR vs. HA) Features Basic Level 1 (DR) High Level 2 (HA)
Recovery PlanAction Plan for immediate recovery from small and large disasters.
We move your business to one of our DR systems during recovery. Down time will occur.
We switch your business to our DR system for recovery. Periodic Fail Over testing.
AgVantage Software Backup Backup each company running AgVantage Software.
Saves data and changes onto our system as they occur.
Saves system image and changes onto our system as they occur.
User/Security BackupBackup of your active user profiles and system security.
Limited User access during recovery. Key employees defined in Recovery Plan
All User access during recovery
Other Library Backup Custom, Query, Config, Archive, Other Library Backups for recovery.
Not included, optional.Includes other libraries identified in recovery plan.
System ResourcesIBMi Operating System must be at V7.1 and up-to-date with our DR System.
Limited resources available during recovery. Key components defined in Recovery Plan.
Equivalent resources reserved for recovery
Contact Lisa or Michelle 877-282-6353 [email protected]
Cloud Computing Technology
AgVantage Disaster Recovery ServiceWe create a disaster plan
with you. But disasters come in all
shapes and sizes. We recommend you keep a
red “Master Reference” binder.
Reference this red binder if you have a major or minor disaster…computer issues,
staffing issues, difficulty dealing with co-workers...
etc.
We are here to help when you need it most
We are here to help when you need it most
Get out the red “Master Reference” binder as often as you need to calmly
handle any difficult situation.
We are here to help.
AgVantage Disaster Recovery Team
AgVantage Disaster Recovery Service
Daily Systems Management Support 24/7/365
Highly skilled IT Technicians available to for System/IT support
Network Management for connectivity of devices, printers, and routers
System Security for access to information and audit tracking
“AgVantage Rescue” Service for technicians to log in to your PC to help with complex needs
Internet and Communications assistance with ISPs, Client Access, HOD, VPN, etc.
PC Client Apps Microsoft, AgVantagePC, Lotus, email, virus protection.
Annual Support fee
AgVantage IT VisorsAgVantage IT Visors
AgVantage IT Visor Basic
Service Excellent Systems Management Support PLUS connection to our IT staff for more
personal assistance:
• IT Visor (Information Technology Advisor) assigned to your company.
• Two Lotus “Sametime” communications with our IT Visor
+ $2,400/year
• Printer Tracking Service – Lexmark Fleet Tracking Software license– Monitor and optimize printer and toner performance.– Printer efficiency tracking for “green” energy balancing. – Notification of toner & basic maint. needs – Toner orders will be placed automatically with AgVantage.– Products needed will be shipped and billed to you separately.
• System Monitoring Service – Requires Help Systems “Robot” Software (addtl $3500 plus maint.)
– Proactive System Monitoring to execute preventive maintenance – Backup/recovery monitoring & system messages tracking– Security and automated notification technology integrated
AgVantage IT Visor Monitoring Service
+ $3,600/yr
Basic Service Level PLUS we perform IT tasks for you
AgVantage IT Visor Partnering Service
IT Visor site visit 1 day/year, approx. 6 hours.
“Technology Refresh” Updating IBM OS with current PTFs
System Analysis Technology evaluation growth planning and consulting
Performance Tuning for optimum processing efficiency & load balancing
Network Management of routers, firewalls, & resource analysis
Proactive Check-ups to monitor System and Customer Satisfaction
System Backup evaluation and testingTape Disposal Service
+ $4,800/year
IT Visor Monitoring Service Plus we partner with you as your IT staff:
• IBM Operating Systems upgrades • Virtual Tapes or Disk to Disk Backup• Security Audit (SOX Requirements, Risk Assessment Data protection) • Email & Web Protection and Retention (via McAfee SaaS) • Windows Servers Database Management
Optional IT Services
Prices vary based on disk space & time
Application Service Provider (ASP)Application Service Provider (ASP)Cloud Computing ServiceCloud Computing Service
Run your business via the internet, on our system. We:• Manage System Services
– Daily, Weekly, Monthly Backup
– IBM OS Upgrades
– AgVantage Software PTF Updates
• Maintain System and User License Fees • Utilize Shared Disk Storage • Disaster Recovery Service • System Monitoring Service • Printer Tracking Service
© 2010 IBM Corporation
Building a Smarter Planet
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64 Bit1995
AS/4001988
From AS/400 to IBM i and Power Systems
POWER42001
POWER72010
Power Systems
IBM i POWER62007-8POWER5
2004
© 2010 IBM Corporation
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Power Systems
IBM and AgVantage provide solutions that help midsized businesses work smarter. IT has become more complex.
Total Integration with IBM and AgVantage Software
© 2010 IBM Corporation
Thank You from AgVantage Systems
Management TeamWhat next?
AgVantage National Conference
June, 2011
© 2010 IBM Corporation
Let’s Build a Smarter Planet