Before We Start…Before We Start…Check your Audio:

or menu: Tools / Audio/Audio Setup Wizard

Problems? Check list for audio:◦ Are you plugged in the right way? And in the right holes?◦ Check Audio is NOT muted (bottom right corner of windows)?◦ Is any in-line switch on your headphones OK?◦ Is any in-line volume control OK?

Know the Microphone button◦ Your Mike is OFF Your Mike is ON

Age versus InternetAge versus InternetHow to Train Older UsersHow to Train Older Users

Keith Harvey - Tutor, Woodrising BFS kiosk Junita Lyon – BFS Networker, Victoria

Microphone and speaker volume

controls

Microphone, click to talk, then click

again when finished

Audio Wizard

Video Preview

Audio & Video settings

Expand /Contract Panel

Step away from the session

Smileys & Applause

Global Participant permissions

**

** are ‘handles’ for dragging these panels to the desktop

**

**

Polling

Raise / Lower Hand

Click here (or right click) to alter participant permissions

or your profile

Type your chat message here then push the ‘Enter ‘ key

Who your message goes to

Participants panel

Transmit Video

Chat settings

Chat panel

Blackboard CollaborateUser Interface

Drag a pin to where you are in the world.

Then type your location & a greeting in the Chat Window

Drag a pin to the appropriate spot

Your Age (no cheating)

10 20 30 40 50 60 70 80 90

The oldest person you’ve taught to use a computer

10 20 30 40 50 60 70 80 90

Why The Need To LearnWhy The Need To LearnSocial isolationTransportMedicalFinanceGamesIncreasing info is www….Family communicationUse it, or lose it!

(2011 Study Dr. Sandra Haukka)

Common Learning IssuesCommon Learning IssuesFear they will break itCostTerms and sales spielHearingEyesightDexterityMemoryTheir work lifeNegative Experiences

Classroom Learning IssuesClassroom Learning IssuesTerminologyHearing and NoiseEyesightDexterityReluctance to ask questionsSlightest differencesMemoryNegative ExperiencesCost

What the Government didWhat the Government did

Broadband For Seniors (BFS) scheme◦ 2000 kiosks (2PC’s, 2 Desks, Internet)◦ Volunteer tutors◦ Interactive online training system.◦ Just the basics, email, browse, WP◦ Cost free. Open to over 50’s

Approx Statistics (since 2009)◦ 250,000 senior Australians assisted◦ 94,000 online lessons completed

Supplied EquipmentSupplied EquipmentEach kiosk has 2 Vista PC’s, desks, chairs

and funded internet connectionNew Win 8 touchscreen PC

Seniors: How can we ‘Light Their Fire’?

Creating a Desire to KnowCreating a Desire to KnowAsk what their interests areTrain, Bus, Ferry trip plannersGoogle Maps and street viewNews & WeatherEmails and ChatGoogle for infoGumtree and EbaySkypeDigital pictures - Picasa

Tutoring TechniquesTutoring TechniquesListen to their needs and problemsExplain in their terms. Be patient.Use games for mouse practiceUse online training system for basicsOur kiosk has ‘competency list’Show, explain, then get them to do.Encourage notes, particularly pwd’sHumour relaxes. Never belittle. Stress practice. Steep learning curve

Tuning the computer for seniorsTuning the computer for seniors

Extra large cursorText insertion cursor size & blink rateFont size and cleartype tuningConsider disabling tappingDouble click speedMouse speedIcon sizeScreen resolution

How about the Tutors??How about the Tutors??

The official BFS websiteBFS NewsletterRegular Blackboard Collaborate

WebinarsBFS Wiki: pool resourcesGoogle Group: share ideas & opinionsState based Networkers

Computer AddictionComputer Addiction

Open ForumOpen Forum

Questions?Suggestions??Experiences?Ugly Excess Cash?

Click the Hand Icon for a chance to talk, or type in the Chat Window