AFRAA BULLETIN

AF R I C AN AI R LI N ES A SSO C I AT I O N

A S SO C I AT I O N D ES C O M P AG N I E S A ER I E N N E S AF R I C AI N ES

From the editor

Welcome to the March newslet-

ter.

Have you registered to participate

in AFRAA’s 3rd Aviation Suppli-

ers and Stakeholders Convention?

We have one month left to this

exciting and important industry

event not to miss! Only 4 booths

left and limited sponsorship op-

portunities available. For more

details, please contact the

AFRAA Secretariat.

The issue covers new aircraft

deliveries, new routes, increased

frequencies, among other updates

from our member airlines. Con-

gratulations to our partners who

have scooped various awards and

recognitions in the industry:

Airbus, CFM and Rockwell Col-

lins.

Inside this Issue:

Kenya Airways to re-

ceive six Dreamliners

and one B 777 Aircraft

2

SA Express launches its

own Global Navigation

Satellite System

2

AFRAA/IATA lobbying

efforts against high fuel

taxes and charges

3

Ethiopian Airlines to

commence operations to

Vienna

4

S A Airways takes delivery

of two new A320 aircraft 4

AFRAA and ACS hold

QM S-Lead Auditor

course

5

Scholarships: IATA

Aviation Policy and

Advocacy training

6

Volume 6, Issue 3

March 2014 Issue

T he Aviation Suppliers &

Stakeholders Convention is

a comprehensive forum in Africa that brings together

users and providers of aviation prod-

ucts, solutions and services all under

one roof.

Convened under the theme:

“Partnering for Aviation Business”, the 2014 Suppliers Convention will be held under the patronage of the Minis-

try of Transport & Infrastructure of the

Republic of Kenya and will be official-

ly opened by the Cabinet Secretary,

Hon. Eng. Michael Kamau.

The event will also provide an out-

standing profile building, networking and direct sales opportunities for sup-

pliers of equipment, components,

solutions and services providers. For

more details, please contact: Maureen

Kahonge (mkahonge@afraa.org) or

visit the event website: http://

asasc.afraa.org/

Issued by the African Airlines Association

Aviation Suppliers and Stakeholders Convention - One month to go!

P reparations towards a suc-

cessful 46th AFRAA Annual

General Assembly scheduled

to take place from 9-11 No-

vember 2014 in Algeria kicked off

early this year. A team from AFRAA

Secretariat and Air Algerie held a

preliminary meeting in Algiers from 4-

5 March 2014 to set pace for the plan-

ning activities of the AGA.

Following a site inspection visit of

various hotels and conferencing facili-

ties in Algiers, the team held a meeting

at the Air Algerie Headquarters where

the AFRAA Secretariat and Air Alge-

rie’s key Directors and Department

Heads established contact and dis-

cussed at length the scope of activities

for both teams. Present from Air Alge-

rie was the head of the AGA team, Mr

Nacer Eddine Sadji, Head of Coopera-

tion & Industry Affairs, the advisor to

the CEO, Mr. Amine Mesroua and

eight Directors from key departments.

The AFRAA Secretariat was repre-

sented by Mrs. Juliet Indetie, Deputy

Director, Corporate Finance and Admin-

istration, Mr. Ephrem Kamanzi, Consult-

ant and Ms. Maureen Kahonge, Business

Development Manager.

AGA 46 Preparations team comprising of members from the AFRAA

Secretariat and key Air Algerie Directors and Department Heads at

the Air Algerie Headquarters in Algiers – 05 March 2014

AGA 46 preparations

kick off

AFRAA NEWSLETTER

Volume 6, Issue 2 Page 2

Issued by the African Airlines Association

Kenya Airways to receive six Dreamliners and one Boeing 777 in 2014

S A Express announced that it

will launch the Global Naviga-

tion Satellite System (GNSS)

approach capability, which will

significantly enhance its passenger expe-

rience in the newly introduced route of

Johannesburg-Pietermaritzburg. The new

GNSS approach capability, which comes

into operation in April 2014, will enable

SA Express flights to land in Pietermar-

itzburg smoothly under most weather

conditions.

Since launching the route in November

2013, SA Express has invested considera-

ble into procuring the GNSS technology

and securing the requisite regulatory

approval from the Civil Aviation Authori-

ty of South Africa. The GNSS technology

is compliant with all applicable standards

and safety requirements. The newly im-

plemented GNSS capabilities will apply

to all SA Express aircraft and offer SA

Express increased capability on many

existing and future routes. Source: SA

Express

RwandAir celebrates delivery of a dual class Bombardier Q 400 NextGen

K enya Airways fleet and

route expansion plan-

Project Mawingu, enters

a new phase in April

2014 when the airline takes delivery

of the first of its six Boeing 787

Dreamliner planes expected this year.

The first 787 Dreamliner arrives in

April followed by its second B777-

300ER in May 2014. This will be

followed by a receipt of five other

Dreamliner planes within the course

of the year, in a deliberate effort to

increase the airlines capacity for long

haul routes.

“We are pleased to be using Dream-

liner for our expansion plans, which

will be both more environmentally

friendly and more economic as we

embrace the benefits of its design. The

delivery of these exciting aircraft opens

a new chapter and a very exciting time

for the airline,” said Dr. Titus Naikuni,

Kenya Airways Group MD & CEO.

In another development, Kenya Air-

ways topped Heathrow’s punctuality

rankings in February 2014. According

to the ranking, Kenya Airways had the

most punctual flights that flew in and

out of London Heathrow International

Airport in the United Kingdom during

the month of February 2014. All Kenya

Airways’ flights departing from the

Air Tanzania takes delivery of its first wet leased CRJ-200

Photo: RwandAir

Mozambique Government to restructure LAM

L AM Mozambique is to be

restructured in order to

allow it to offer better

domestic coverage as

well as improve its regional network,

the Mozambican government has

announced.

Outlining the country's new

Transport Sector Integrated Develop-

ment plan (Estratégia do Desenvolvi-

mento Integrado do sector dos Trans-

portes), the Ministry of Transport

said the plan envisages LAM serving

all capitals of the Southern African

Development Community (SADC) -

Kinshasa N'Djili, Luanda, Lusaka, Dar-

es-Salaam, Lilongwe, Harare Int'l,

Gaborone, Windhoek Int'l, Johannes-

burg O.R. Tambo, Antananarivo, Mau-

ritius and Mahé - by 2016. Expansion

will be denominated with a fleet of

three new B737-700s ordered from

Boeing in November last year. The

carrier also holds options for an addi-

tional three of the type.

Maputo has also called for the airline's

planned longhaul subsidiary, LAM

Internacional, to partner successful

SA Express launches its

own Global Navigation

Satellite System

Air Algérie commences

scheduled operations to

Hassi R`Mel

A ir Algérie has become the

first scheduled operator to

serve the northern petroleum

town of Hassi R`Mel inh

Algeria. Ch-aviation schedule data shows

the flight, which originates in Algiers,

operates once weekly onboard an ATR72-

500. Source: Ch-avaition

Photo: Air Algerie

R wandAir celebrated the

delivery of a dual-class

Q400 NextGen turbo-

prop airliner at the Kiga-

li International Airport in March

2014. The event was attended by

RwandAir’s senior management;

Bombardier management team from

Canada and guest of honor Minister

of Infrastructure Silas Lwakabamba

together with the Minister of finance,

honorable Gatete Claver and minister

of state in charge of transport, honora-

ble Alex Nzahabwanimana.

The delivery of the Bombardier Q 400

NextGen aircraft marks the official

commencement of its operation in the

region. RwandAir will operate this new

Bombardier Q 400 NextGen aircraft

equipped with 7 Business Class and 60

Economy Class seats. The aircraft will

operate daily services to Brazzaville,

Libreville, Entebbe, Nairobi, Kiliman-

Photo: Bombardier

airport were 100% punctual, while

75% of those arriving were on time.

This is the best rank that the airline

has attained over the last 12 months.

Source: Kenya Airways

Photo: Kenya Airways

jaro, Bujumbura, Dar es Salaam,

Mombasa and Kamembe the only

domestic route. Source: RwandAir

Photo: Airplane-Picture.net

Mozambican parastatals such as local

railway firm CFM, Aeroportos de

Moçambique AdM - the local airport

and aviation regulator, and local bus

transport company TPM among oth-

ers. Source: Ch-Aviation

A ir Tanzania has taken

delivery of its first CRJ

-200, 5Y-WWA, on

lease from Kenya's

Trident Aviation. The twinjet arrived

in Dar-es-Salaam in March 2014 and

will reportedly be joined by two CRJ-

700s in April and May.

Acting Chief Executive Officer Captain

Milton Lazaro said the new aircraft

would add to the airline's existing fleet

of one Dash 8-300 and a B737-200Adv.

wet-leased from Star Air. Currently,

Air Tanzania offers flights throughout

Tanzania as well as to Moroni Int'l and

Bujumbura. Source: Ch-Aviation Photo: wikipedia

AFRAA NEWSLETTER

Volume 6, Issue 2 Page 3

Issued by the African Airlines Association

AFRAA/IATA lobbying efforts against high fuel taxes and charges

T AAG Angola Airlines will

refocus its growth plans on

Europe as part of an upcoming

partnership agreement with

Emirates. According to Lusophone news-

wire, Macauhub, the agreement will see

Luanda's future Angola International

Airport become a new Central African

hub feeding both passenger and cargo

traffic into Dubai.

The China International Fund along with

Brazil's Oderbrecht are in the process of

constructing the new airport some 40 km

southeast of Luanda's city centre. With a

capacity for 13 million passengers per

annum, the airport is set to become one of

the largest in Africa.

In terms of its operations, among the

changes involved are the reduction of

TAAG's existing flights to São Paulo

Guarulhos and Rio de Janeiro Int'l in

Brazil as well as Beijing Capital services

which will then become the domain of

Emirates. TAAG will instead focus on

expanding its European network to in-

clude Rome Fiumicino, Amsterdam,

London Heathrow, Paris CDG, Brussels

National and Frankfurt Int'l. The two

airlines are also expected to code-share

on routes starting or ending in Luanda.

Source: Ch-Aviation

A FRAA has been working

closely with IATA in the

lobbying efforts against

high fuel taxes and charg-

es. The two Associations have found

that they can leverage against each

other for the benefit of their members.

Africa remains the region with one of

the highest taxes and charges. During

the month of March 2014, two key

meetings were held in Abidjan and

Lusaka. The outcome is as follows:

1. Abidjan

Lobbying efforts in Côte d'Ivoire were

successful in 2013 with the 16% re-

duction in fuel prices in Abidjan. This

was initially for a trial period for three

months-October to December 2013.

The understanding was that the air-

lines would uptake fuel from Abidjan,

the argument being that there was

tankering due to the high prices and

charges. However, SIR refinery during

a review meeting held on the 21st

March 2014, indicated that in the three

months period they had lost about

USD 3.8 million in unrealized gains

and questioned the relevance of the

discount incentive. They had even

extended the trial period by another

three months to review the trend.

2. Lusaka The lobbying team comprising of

AFRAA, IATA, Air France, South

African Airways, TAAG Angola,

Emirates, Puma, Air Total met with

the Energy Regulatory Board of

Zambia with the following objectives:

Obtain 23% reduction on the

wholesale price to maximize up-

lifts and profitability of all actors

of the supply chain

Align pricing structure to market

based prices and compatible with

ICAO principles

Coordinate communication plan

with the industry to implement in

the shortest timeframe decisions

taken by the ERB

Presentation made to ERB indicat-

ed that airlines were tankering fuel

from Harare which comes with

related costs and opportunities.

One of the Airlines present said

that out of the 25 locations they

were flying in Africa, Lusaka was

one of the most expensive loca-

tions and in the last six months,

had been tankering from Harare.

The fuel suppliers indicated that they

had noticed decreased volume up-

TAAG Angola to develop

new Luanda airport into

mega hub

T unisair has reactivated one of

three Airbus A300-600Rs it

had mothballed in late Janu-

ary. ch-aviation schedule data

shows the aircraft, TS-IPC (cn 505), is in

use on flights between Tunis and Jeddah.

Source: Ch-Aviation

Photo: Tunisair

Photo: TAAG Angola

AFRAA,

IATA, Air

France, South

African Air-

ways, TAAG

Angola, Emir-

ates, Puma

and Air Total

with the Ener-

gy Regulatory

Board of Zam-

bia – 25 March

2014

Agreement reached

The meeting sought an agreement

which was mutually acceptable to all

the stake holders as follows:

a) SIR refinery agreed to implement a

transparent formula price based on

international quotations and pub-

lished in their invoices.

b) SIR agreed to post its price on the

1st day of the month to better align

with airlines accounting and

tankering decision making sys-

tems.

c) SIR requested IATA to inquire on

the possibility of production of a

cheaper DPK flash 38 instead of

the current DPK flash 48. IATA

would refer the issue to the tech-

nical committee for review and

advise.

d) To mitigate the loss suffered and

allow for a continuation of dis-

count, SIR refinery imposed an

increase of about 5 CAG on the

price, which effectively reduced

the discount to about 13.2%. (It

was noted that this was well

above the 10% airlines threshold

for tankering).

e) The situation would be reviewed

in October 2014, by then a better

trend would have been estab-

lished

Tunisair reactivates one

A300 for Jeddah flights

AFRAA would like to request all its members flying to

Abidjan to monitor their volumes in preparation for

the October 2014 meeting. Key Airlines will be request-

ed to attend the meeting to form a strong delegation

during the meeting.

takes and were concerned hence their

attendance at the meeting.

Way forward ERB indicated that although they were

in agreement with the findings, they

still needed to build a solid case for the

reductions of the price of Jet A-1 to the

relevant government stakeholders.

Airlines were requested to submit the

following information urgently through

IATA, who would then submit the

summarized findings to the ERB.

Information requested from

airlines:

A situation analysis of how the

current price of Jet A-1 has affected

your operations as a business;

Analysis on how the increase in

volumes of Jet A-1 uplifted from

Zambia can benefit infrastructure

development (airports, refinery,

employment, tourism etc.)

How tankering of fuel has affected

the performance of your company;

How the price of Jet A-1 affects the

price of an air ticket;

Propositions of your company on

how the price of Jet A-1 can be

reduced in Zambia; and

Any other information specific to

your company that can be useful in

developing our case for reduction of

the Jet A-1 price.

Once the information was given, ERB

committed to give feedback to the

group within 4-6 weeks. AFRAA

would like to request its members

flying to Lusaka to submit this infor-

mation urgently to Gerardo Mesias,

who is the Manager, Commercial Fuel

Services of IATA. MesiasG@iata.org

or jindetie@afraa.org

AFRAA NEWSLETTER

Volume 6, Issue 3 Page 4

Issued by the African Airlines Association

E thiopian Airlines an-

nounced that it has final-

ized preparations to start

four weekly flights to

Vienna, Austria starting 2 June

2014. The flights to Vienna will

bring the total number of the air-

line’s international destinations

across five continents to 80. The

city will mark the 9th European city

served by the airline.

"We are very happy to spread our

wings to Vienna, which is one of the

most popular convention and con-

ference centers in Europe. In addi-

tion to serving the growing travel

needs between Vienna and Africa,

we will be able to offer efficient

connections between Africa and

Central/Eastern Europe in coopera-

tion with our Star Alliance partner,

E gyptAir has launched its twelfth

news episode in which it an-

nounced a number of promotions

and news. The episode unveiled

offering up to 20 % discount for travel from

Doha and Abu Dhabi to all EgyptAir net-

work. Moreover, the episode sheds the light

on the availability of booking the flights to

new destinations in the US, this is as well as

Star Alliance winning best Alliance Award

at Business Traveler USA. Further,

EgyptAir offers special fares from Cairo to

Frankfurt, Paris and Istanbul.

In another development, A delegation from

the US Federal Civil Aviation Authority

arrived in Cairo in March for the start of a

five-day visit to Egypt to inspect. During the

visit, the group inspected EgyptAir's mainte-

nance and technical facilities. The inspec-

tions were carried out in time for the renew-

al of the Federal Aviation Administration

(FAA)'s international aircraft certification

that Egypt Air has been granted annually

since 2010. Source: EgyptAir

EgyptAir launches its 12th

news episode Ethiopian Airlines to commence operations to Vienna

Austrian Airlines.", said CEO Te-

wolde Gebremariam.

In another development, Ethiopian

Airlines received a courtesy visit

from former South African Presi-

dent, H.E Mr. Thabo Mbeki, a loyal

and esteemed customer of the airline,

in February 2014 at its headquarters

in Addis Ababa. "We are highly

honored to welcome H.E. President

Mbeki, a very good customer of

Ethiopian, at our headquarters in

Addis Ababa. We share his great Pan

-Africanist vision, and are doing our

part in the realization of the African

Union’s vision of a peaceful, inte-

grated and prosperous Africa", said

CEO Tewolde Gebremariam.

In another development, Ethiopian

Aviation Academy announced that it

S outh African Airways took

delivery two new A320

aircraft in March 2014,

bringing the total number

of narrow bodied aircraft to join the

SAA fleet this year to six. Four

more A320 aircraft are expected to

arrive later in the course of 2014.

“We are very excited about the

latest new arrivals in our fleet,

which brings our customers the

added pleasure of flying on brand

new, aircraft,” said Kendy Phohleli,

SAA Ag. General Manager Com-

mercial.

In another development, SAA an-

nounced that it has accepted Qantas’s

decision to conclude their long stand-

ing code share agreement effective

May 2014. SAA has been flying to

Sydney for more than 27 years before

the code share with Qantas was put

in place in October 2000. SAA cus-

tomers will continue to have the

opportunity to travel on the service

between Johannesburg and Sydney,

through our gateway in Perth, which

will offer a daily service.

Similarly, SAA announced a new

code share agreement with Virgin

Australia. “Through the code share

agreement with Virgin Australia, our

valued customers will gain new

South African Airways takes delivery of two new A320 aircraft

A irbus has been voted “most

attractive company” by the

French general public in 2014

according to the fifth Randstad

Awards survey in France.

This online survey was carried out in

November 2013, with a panel of 12,000

people (employees, job-seekers, students,

housewives and pensioners) aged between

18 and 65. They chose Airbus as the most

attractive employer in France. Airbus won

the number one place out of some 250

companies on the basis of 10 criteria linked

to HR topics. “We are of course extremely

honoured by the results of this survey. It is

true that Airbus as a company generates

passion and innovation, allowing everyone

to express their skills to the full and

embracing diversity,” said Thierry Baril,

Chief HR Officer, Airbus Group & Airbus.

“Our culture is based on performance and

agility with the men and women of the

company being its most important asset..”

Source: Airbus

Airbus voted 2014 “most

attractive company”

A ir Namibia announced

additional flight fre-

quencies on its domes-

tic route (Windhoek-

Eros and Ondangwa) and regional

route between (Windhoek-HKIA

and Johannesburg-SA) respectively,

due to increase market demand

effective April 2014.

In another development Air Namib-

ia launched campaigns to expand its

presence and reach in Europe. The

campaign aims to offer its customers

“one-stop” air connectivity to the rest

of Europe, apart from Frankfurt,

Germany, where the airline currently

operates a direct flight from Wind-

hoek. Xavier Masule, General Manag-

er: Commercial Services says: “It is

necessary for Air Namibia to partner

with appropriate airlines to feed into

our flights at Frankfurt. Frankfurt is

Lufthansa’s hub and this makes

Air Namibia increases frequencies to Ondangwa & Johannesburg

Photo: Ethiopian Airlines

Photo: SAA

Photo: EgyptAir

Photo: Afriqiyah

graduated 21 pilots, 21 aviation techni-

cians, 68 marketing professionals and 20

cabin crew at a ceremony held at the Ethi-

opian Headquarters in March 2014.

The graduates include one Swiss pilot

trainee and 19 cabin crew trainees from six

African countries, namely Togo, Ivory

Coast, Nigeria, Ghana, Senegal and Guin-

ea Source: Ethiopian Airlines

travel choices to primary markets across

Australia via Virgins’ extensive network

and hubs in Perth and Melbourne, provid-

ing seamless travel, and earning of miles

through the Voyager frequent flyer pro-

gramme,” said Kendy Phohlel. Source:

SAA

Lufthansa the most appropriate and ideal

airline to partner with, “Europe is now

more accessible and convenient than ever

before. Air Namibia gives passengers ac-

cess to multiple cities within each Europe-

an country on a one ticket and one stop

journey,” Source: Air Namibia

Photo: Air Namibia

B usiness World reports

that Dublin-based Air

Contractors Ltd (ACL)

has signed an agreement

with Afriqiyah Airways that will

enable the latter to fly unrestricted

into Europe from the beginning of

May. Under the two-year deal, ACL

will operate three of Afriqiyah’s

Airbus 320s on European routes

using the carrier’s existing crews and

ground staff, meaning that the airline

will no longer be restricted by the

ban on Libyan aircraft flying into EU

airspace, which has been in force

since April 2012. Source: Business

World, Libya Herald

Air Contractors signs agreement with Afriqiyah

AFRAA NEWSLETTER

Volume 6, Issue 3 Page 5

Issued by the African Airlines Association

A t the start of March,

AFRAA in conjunc-

tion with the Aviation

Compliance Solutions

(ACS) held Quality Management

Systems-Lead Auditor course that

drew 22 participants from 8 airlines

and one consultancy firm. The

course was on Quality Management

Systems based on the ISO 9000

certification but customized for

Aviation industry needs.

AFRAA and ACS are working

together towards key objectives that

will ultimately increase the safety of

air travel within Africa. To this end,

Working with AFRAA, ACS is

developing a foundation of accredit-

ed IOSA auditors based in the Afri-

can region. The first step was for

ACS to conduct the QMS/IOSA

C FM was honored with the En-

gine Manufactuer of the Year

Award by Air Transport News

at a ceremony in Istanbl, Tur-

key, in March 2014. The company was

selected by a combination of a jury selec-

tion and on-line reader votes.

"We are deeply honored by the Air

Transport News Engine Manufacturer of

the Year Award which is really a fantastic

start to the year of the CFM 40th anniver-

sary. This recognition will reinforce our

commitment to continue to always better

serve the air transport market. We take it

as a true testament to the faith the industry

and our customers have in our products

and in our ability to execute on our promis-

es. On the behalf of all the entire CFM

community, thank you very much.“ Jean

Paul Ebanga, CFM, President & CEO.

Source: CFM

CFM named Engine

Manufacturer of the Year

AFRAA and ACS hold Quality Management Systems-Lead Auditor course Lead Auditor Training course and

identify the right personnel within

airlines which will be followed by on

-the-job training process as IOSA

auditors.

Other courses held in March include

Instructional Design and Instructional

Technics for RwandAir aimed at

R ockwell Collins was

recognized by the

Ethisphere Institute, an

independent center of

research promoting best practices in

corporate ethics and governance, as a

2014 World’s Most Ethical Compa-

ny®. The award recognizes organi-

zations that continue to raise the bar

on ethical leadership and corporate

behavior. World’s Most Ethical Com-

pany honorees understand the correla-

tion between ethics, reputation and

daily interactions with their brand and

that the award belongs as much to

their employees as it does to them.

“The recognition we’ve received

from the Ethisphere Institute is a

testament to our entire workforce

developing the capacity of in-house in-

structors and Airline Turnaround Coordi-

nation for Air Botswana whose target

group was the ground handling staff for

the airline.

For further information on the training

programme, please contact Ms. Elin Bu-

khala on ebukhala@afraa.org

Bombardier introduces its new customer response team aircraft

Rockwell Collins recognized for ethical leadership

upholding our high standards of business

conduct,” said Rockwell Collins CEO and

President Kelly Ortberg, “Ethics are

deeply ingrained in our company’s herit-

age and an integral part of our cul-

ture.”Source: Rockwell Collins

W irecard and

Amadeus IT Group

have announced a

joint initiative to

offer Wirecard’s processing services

through the Amadeus Payment Plat-

form, an IT solution that offers pay-

ment transaction management for

sales performed across all channels,

through a wide range of methods of

payment. This integration in the

Amadeus Payment Platform will

benefit Amadeus customers thanks to

Wirecard’s extensive payment and

acquiring solutions.

Celia Pereiro, Head of Travel Pay-

ments at Amadeus IT Group com-

ments: “We are extremely pleased to

strengthen our relationship with a

leading provider such as Wirecard,

whose global payment solutions

complement our constant expansion

Wirecard and Amadeus IT Group announce a joint initiative

in the travel and tourism payment arena,

while adding value to our customers

worldwide.”

“ Through this partnership we can now

offer customers one solution out-of-the-

box,” said Michael Santner, Head of

Partner Management with Wirecard.

Source: Wirecard Technologies Gmbh

B ombardier Aerospace

announced the new

dedicated Customer

Response Team (CRT)

aircraft, a Learjet 45, has been

launched to provide resolution of

Aircraft on Ground (AOG)/

unscheduled maintenance events in

the continental United States. The

aircraft will operate 24/7 and will be

based at Chicago Executive Airport

(PWK) in Palwaukee, Illinois, which

is in close proximity to the Bom-

bardier Parts Hub and Chicago-based

Customer Response Team truck.

“By expanding our Customer Re-

sponse Team through the addition of

an aircraft we can support our cus-

tomers with even greater flexibility

and speed,” said Michel Ouellette,

President, Customer Services and Special-

ized and Amphibious Aircraft, Bombardier

Aerospace. “The Customer Response Team

will continue to provide an efficient and

responsive solution for Bombardier busi-

ness aircraft operators, as we deliver on our

promise of putting customers first.” Source:

Bombardier

Servair visits AFRAA

T he General Manager, NAS Ser-

vair, Mr.Eric Rouvillois, paid a

courtesy visit to the AFRAA

Headquarters in March 2014

where he met the AFRAA Secretary Gen-

eral Dr. Elijah Chingosho to discuss areas of

mutual cooperation and Servair’s forthcom-

ing projects.

Servair, the only catering and inflight ser-

vice provider that is a member of the

AFRAA Partnership programme., is the

third largest caterer world-wide and is an

undisputable reference in the field of air

service. Servair offered to take up Gold

sponsorship at the forthcoming Aviation

Suppliers and Stakeholders Convention, 4-6

May in Nairobi.

Class participants

during the QMS/

IOSA Lead Auditor

Training course hard

at work during

group exercise

From L-R: Dr. Chingosho - AFRAA

Secretary General, Mr. Rouvillois -NAS

Servair and Ms. Maureen Kahonge,

AFRAA Business Developmet Manager

Issued by the African Airlines Association

About AFRAA

AFRAA, is a trade organization of Airlines from the member states of the African Union (AU) whose aim is to foster commercial and technical cooperation for

airlines and represent their common interest. Founded in Accra, Ghana in April, 1968, and currently headquartered in Nairobi, Kenya, the Association members

represent 83% of total intercontinental traffic carried by African Airlines. For more information, visit: www.afraa.org

The AFRAA Bulletin is monthly publication by the African Airlines Association (AFRAA). Send articles or enquiries to: mkahonge@afraa.org

AFRAA NEWSLETTER

Volume 6, Issue 3 Page 6

Capacity Data

NB: Data is for all Passenger flights, both non-stop and flights with stops

March 2014

Source: AFRAA/OAG Source: AFRAA/OAG

March 2013

A madeus reinforced its commitment

to developing the airport of the

future with the launch of Amadeus

Airport Common Use Service

(ACUS), a next-gen airport platform capable of

carrying out all passenger processing func-

tions. The cloud-based Software as a Service

(SaaS) solution platform will allow airlines and

ground handlers to share the physical space

and the IT resources of the airport, eliminating

hosting and development burden. Source:

Amadeus

Amadeus launches new plat-

form for airport of the future

campaign plans around the issues that matter to your

organization. You will also benefit from a series of guest

lectures from experienced airline and legal professionals

and will have the opportunity to network with other avia-

tion professionals who share similar concerns and moti-

vations. The deadline for applications is 4 April 2014.

For more information, please contact: Oscar Haro, Tel:

+41 22 770 2934, email: haroo@iata.org.

T he IATA Airline Training Fund (IATF

invites airlines advocates and lobbyists

to apply for one of the scholarships

available for the new Aviation Policy

and Advocacy training course, to be conducted on 28

-30 April 2014, at the IATA Training and Develop-

ment Institute in Geneva, Switzerland.

This three-day course will show you how to use

advocacy to shape current aviation policy and posi-

tively influence your organization’s business objec-

tives and interests. Through case studies, classroom

discussions and role playing, you will have opportu-

nities to practice basic advocacy skills and develop

Scholarships: IATA Aviation Policy and Advocacy training, Geneva 28-30 April 2014

African Airlines Other Carriers

March 2014

flights seats %

African

Carriers flights seats

%

Other

Carriers

Intra Africa 75,230 7,643,080 93.11% 3,253 565,688 6.89%

Africa Europe 5,470 878,854 32.62% 9,144 1,815,416 67.38%

Africa - N. America 256 72,444 62.21% 194 44,016 37.79%

Africa - M. East 2,897 539,135 39.54% 3,855 824,330 60.46%

Africa - Asia 686 175,587 79.37% 172 45,627 20.63%

TOTAL 84,539 9,309,100 16,618 3,295,077

March 2013

Intra Africa 72,962 7,250,888 94.66% 4,116 755,981 5.34%

Africa Europe 4,616 748,380 33.70% 9,082 1,872,277 66.30%

Africa - N. America 249 67,039 60.58% 162 37,189 39.42%

Africa - M. East 2444 437972 38.20% 3,954 822,447 61.80%

Africa - Asia 634 166,835 78.56% 173 44,782 21.44%

TOTAL 80,905 8,671,114 17,487 3,532,676