aflac’s 2017 financial analysts briefing...

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For more information contact: David A. Young 800.235.2667 Fax: 706.324.6330 aflac.com Aflac Worldwide Headquarters 1932 Wynnton Road Columbus, GA 31999 Aflac’s 2017 Financial Analysts Briefing Presentation September 28, 2017

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Page 1: Aflac’s 2017 Financial Analysts Briefing Presentationinvestors.aflac.com/~/media/Files/A/Aflac-IR/financial-reporting/... · Aflac’s 2017 Financial Analysts ... Overview of Japan’s

For more information contact:David A. Young

800.235.2667Fax: 706.324.6330

aflac.comAflac Worldwide Headquarters

1932 Wynnton RoadColumbus, GA 31999

Aflac’s 2017 Financial Analysts Briefing Presentation

September 28, 2017

Page 2: Aflac’s 2017 Financial Analysts Briefing Presentationinvestors.aflac.com/~/media/Files/A/Aflac-IR/financial-reporting/... · Aflac’s 2017 Financial Analysts ... Overview of Japan’s

FORWARD-LOOKING INFORMATION The Private Securities Litigation Reform Act of 1995 provides a “safe harbor” to encourage companies to provide prospective information, so long as those informational statements are identified as forward-looking and are accompanied by meaningful cautionary statements identifying important factors that could cause actual results to differ materially from those included in the forward-looking statements. We desire to take advantage of these provisions. This report contains cautionary statements identifying important factors that could cause actual results to differ materially from those projected herein, and in any other statements made by Company officials in communications with the financial community and contained in documents filed with the Securities and Exchange Commission (SEC). Forward-looking statements are not based on historical information and relate to future operations, strategies, financial results or other developments. Furthermore, forward-looking information is subject to numerous assumptions, risks and uncertainties. In particular, statements containing words such as “expect,” “anticipate,” “believe,” “goal,” “objective,” “may,” “should,” “estimate,” “intends,” “projects,” “will,” “assumes,” “potential,” “target”, "outlook" or similar words as well as specific projections of future results, generally qualify as forward-looking. Aflac undertakes no obligation to update such forward-looking statements. We caution readers that the following factors, in addition to other factors mentioned from time to time, could cause actual results to differ materially from those contemplated by the forward-looking statements: difficult conditions in global capital markets and the economy; exposure to significant interest rate risk; concentration of business in Japan; foreign currency fluctuations in the yen/dollar exchange rate; failure to execute or implement the conversion of the Japan branch conversion to a legal subsidiary ; limited availability of acceptable yen-denominated investments; deviations in actual experience from pricing and reserving assumptions; ability to continue to develop and implement improvements in information technology systems; governmental actions for the purpose of stabilizing the financial markets; interruption in telecommunication, information technology and other operational systems, or a failure to maintain the security, confidentiality or privacy of sensitive data residing on such systems; ongoing changes in our industry; failure to comply with restrictions on patient privacy and information security; extensive regulation and changes in law or regulation by governmental authorities; defaults and credit downgrades of our investments; ability to attract and retain qualified sales associates and employees; decline in creditworthiness of other financial institutions; subsidiaries' ability to pay dividends to Aflac Incorporated; decreases in our financial strength or debt ratings; inherent limitations to risk management policies and procedures; concentration of our investments in any particular single-issuer or sector; differing judgments applied to investment valuations; ability to effectively manage key executive succession; significant valuation judgments in determination of amount of impairments taken on our investments; catastrophic events including, but not necessarily limited to, epidemics, pandemics, tornadoes, hurricanes, earthquakes, tsunamis, acts of terrorism and damage incidental to such events; changes in U.S. and/or Japanese accounting standards; loss of consumer trust resulting from events external to our operations; increased expenses and reduced profitability resulting from changes in assumptions for pension and other postretirement benefit plans; level and outcome of litigation; failure of internal controls or corporate governance policies and procedures; and other risks and uncertainties described from time to time in Aflac Incorporated’s filings with the SEC.

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Forward-Looking StatementsFORWARD-LOOKING INFORMATION

The Private Securities Litigation Reform Act of 1995 provides a “safe harbor” to encourage companies to provide prospective information, so long as those informational statements are identified as forward-looking and are accompanied by meaningful cautionary statements identifying important factors that could cause actual results to differ materially from those included in the forward-looking statements. We desire to take advantage of these provisions. This report contains cautionary statements identifying important factors that could cause actual results to differ materially from those projected herein, and in any other statements made by Company officials in communications with the financial community and contained in documents filed with the Securities and Exchange Commission (SEC).

Forward-looking statements are not based on historical information and relate to future operations, strategies, financial results or other developments. Furthermore, forward-looking information is subject to numerous assumptions, risks and uncertainties. In particular, statements containing words such as “expect,” “anticipate,” “believe,” “goal,” “objective,” “may,” “should,” “estimate,” “intends,” “projects,” “will,” “assumes,” “potential,” “target”, "outlook" or similar words as well as specific projections of future results, generally qualify as forward-looking. Aflac undertakes no obligation to update such forward-looking statements. We caution readers that the following factors, in addition to other factors mentioned from time to time, could cause actual results to differ materially from those contemplated by the forward-looking statements: difficult conditions in global capital markets and the economy; exposure to significant interest rate risk; concentration of business in Japan; foreign currency fluctuations in the yen/dollar exchange rate; failure to execute or implement the conversion of the Japan branch conversion to a legal subsidiary ; limited availability of acceptable yen-denominated investments; deviations in actual experience from pricing and reserving assumptions; ability to continue to develop and implement improvements in information technology systems; governmental actions for the purpose of stabilizing the financial markets; interruption in telecommunication, information technology and other operational systems, or a failure to maintain the security, confidentiality or privacy of sensitive data residing on such systems; ongoing changes in our industry; failure to comply with restrictions on patient privacy and information security; extensive regulation and changes in law or regulation by governmental authorities; defaults and credit downgrades of our investments; ability to attract and retain qualified sales associates and employees; decline in creditworthiness of other financial institutions; subsidiaries' ability to pay dividends to Aflac Incorporated; decreases in our financial strength or debt ratings; inherent limitations to risk management policies and procedures; concentration of our investments in any particular single-issuer or sector; differing judgments applied to investment valuations; ability to effectively manage key executive succession; significant valuation judgments in determination of amount of impairments taken on our investments; catastrophic events including, but not necessarily limited to, epidemics, pandemics, tornadoes, hurricanes, earthquakes, tsunamis, acts of terrorism and damage incidental to such events; changes in U.S. and/or Japanese accounting standards; loss of consumer trust resulting from events external to our operations; increased expenses and reduced profitability resulting from changes in assumptions for pension and other postretirement benefit plans; level and outcome of litigation; failure of internal controls or corporate governance policies and procedures; and other risks and uncertainties described from time to time in Aflac Incorporated’s filings with the SEC.

Non-U.S. GAAP Financial Measures

In this presentation, Aflac Incorporated presents certain financial information that is not calculated in accordance with generally accepted accounting principles in the U.S. (“U.S. GAAP”). These “non-U.S. GAAP financial measures” are meant to be supplemental to the U.S. GAAP measures that Aflac Incorporated presents. Refer to the Appendix for definitions of these used in this presentation.

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Strategic Overview of Aflac

Dan AmosChairman and Chief Executive Officer,Aflac and Aflac Incorporated

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Produce Long-Term Shareholder Value

• Generating profitable growth

• Investing in our business

• Advancing a legacy of innovation

• Ensuring sound financial management

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Leadership Development and Succession Planning

Knowledge and Skill

Set

Expertise

Evaluations

Recommendations

Leadership Development

Plans

Board governance on executive positions

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9

AFL Executive LeadershipDan Amos

Chairman, CEO, President Aflac

Kriss CloningerPresidentAflac Inc.

Audrey TillmanEVP

General Counsel

Teresa White

President, Aflac U.S.

Fred CrawfordEVPCFO

Masatoshi Koide

President, Aflac Japan

Charles LakeChairman, Aflac JapanPresident, Aflac Int.’l

Todd DanielsEVP

Chief Risk Officer

Eric KirschEVP

Chief Investment Officer

Rich WilliamsEVP

Chief Distribution Officer

John MoorefieldEVP

Chief Transformation Officer

Koji AriyoshiEVP

Director of Sales and Marketing

• Masatoshi Koide transitioned seamlessly into the Aflac Japan President and COO role

• Fred Crawford assumed additional responsibilities including branch conversion and Aflac Corporate Ventures

• Bench strengthened throughout with recent strategic hires in finance, actuarial and U.S. distribution

• Kriss Cloninger will retire as President of Aflac Inc. at year-end and will consult through 2018 as a special advisor

Key Management Considerations

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Overview of Japan’s Political Economy

Charles D. Lake IIChairman, Representative in Japan, Aflac Japan President, Aflac International

Roadmap

I. Japan’s Macro Environment

II. Japan’s Political Outlook and Economic Policy

III. FSA’s New Regulatory Policy and International Engagement

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Japan’s Aging Population and Declining Birthrate(In Millions)

0

20

40

60

80

100

120

140

1950 1960 1970 1980 1990 2000 2010 2020 2030 2040 2050

Juvenile (0-14) Productive (15-64) Retirement (65+)

Source: National Institute of Population and Social Security Research, Future Estimated Population of Japan

Actual Estimate

0

40

80

120

160

FY 2016 FY 2017 FY 2020 FY 2025

Other Child-raising Elderly Care Medical Pension

Projected Social Security Benefits(In Trillions)

¥

Source: Ministry of Health, Labor and Welfare

¥148.9

¥134.4

¥120.4¥118.3

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House of Representatives (Lower House)

Komeito Liberal Democratic Party

Democratic Party Initiatives from Osaka

Japanese Communist Party People's Life Party

Social Democratic Party Independents

Vacancies

LDP 288

DP 92

Komeito35

Komeito Liberal Democratic Party

Democratic Party Initiatives from Osaka

Japanese Communist Party People's Life Party

Independents Okinawa Wind

Independents Club

House of Councillors (Upper House)

LDP 126

DP50

Komeito25

Party Representation in the DietLiberal Democratic Party (LDP) maintains large advantage over opposition parties

• Public policy solutions balanced with political realism

Abenomics Strategy Revisited

Arrow One: Bold Monetary Policy

Arrow Two: Flexible Fiscal Policy

Arrow Three: Growth Strategy

Key to ensuring sustainable economic growth

• Quantitative and qualitative monetary easing with a negative interest rate and yield curve control

• Near-term stimulus to end deflation and achieve mid- to long-term fiscal consolidation

• Comprehensive economic structural reform policy package

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The Abenomics Third Arrow

Comprehensive Structural Reform Package

I. Capital efficiency and productivity

• Corporate governance reforms

• Encourage more efficient use of capital, profitability, effective management

II. Deeper economic integration with Asia and Europe through free trade agreements.

• Trans-Pacific Partnership 11

• Japan-EU Economic Partnership Agreement

Source: Japanese Cabinet Office

Stewardship Code

Corporate Governance Code

JPX-Nikkei 400

Womenomics and Labor Reform

Key objectives include: • Increasing women in leadership roles, not just economic participation;

• Improving productivity; and

• Reducing inefficient overtime.

68.1% workforce participation rate for women in Japan.

Law on Promotion of Women’s Participation and Advancement in the Workplace and Action Plan on Work-Style Reform

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Integrated Tax, Social Security and Health Care Reform

Key measures include:

• Public pension reform

• Health care reform

• Long-term care insurance reform

» Increase of out-of-pocket co-pay percentage from 20% to 30% for certain high-income participants

» Increase of maximum monthly out-of-pocket expenses for high-income elderly patients

• Corporate tax reduction to 29.74% in April 2018

• Consumption tax hike to 10% in October 2019

The Abe Administration aims to enhance Japan's fiscal position

Abenomics Has Produced Results for Japanese Economy

Since Prime Minister Abe took office in December 2012:

Key Metrics Results

Sources: Ministry of Internal Affairs & Communications; Cabinet Office; Ministry of Finance; Nikkei; Ministry of Internal Affairs and Communications Statistics Bureau -- based on latest data publicly available

Inflation(as of July 2017) 2% goal

Far short of

Economicgrowth

(as of 2Q 2017)

Annual GDP growth

remains under

2%

Corporateprofits (as of 2Q 2017)

75%(vs.4Q 2012)

Stock prices

(as of end August 2017)

89%(vs. 4Q 2012)

Unemployment(as of July 2017) 2.8%

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FSA as Japan’s Integrated, Single Financial Regulator

Deputy Prime Minister Minister of Finance

Minister of State for Financial Services Minister in Charge of Overcoming Deflation

Taro Aso

Prime MinisterShinzo Abe

CabinetCabinet

Financial Services Agency (FSA)(Regulator of banking, securities, insurance, capital markets, accounting, and audit sectors)

Banking SecuritiesCapital Markets

Accounting AuditInsurance

FSA’s Historic Policy Change and Organizational Reform

New FSA Structure (likely effective July 2018)

Comprehensive Policy Bureau*

Supervisory Bureau

Securities and Exchange Surveillance Commission

Commissioner

Planning and Markets Bureau*

*Note: Provisional unofficial translation

FSA Minister

FSA regulators should:

• Promote national welfare through sustainable growth

• Improve financial and capital market environment, encourage creating shared value

• Ensure appropriate consumer protection measures, avoid excessive intervention

• Embrace innovation, avoid convoy system

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Aflac Joining “the Herd” of International Insurance Operations

• Aflac is not a Global Systemically Important Insurer (G-SII) or an Internationally Active Insurance Group (IAIG).

• Consistent with global regulatory trends, Aflac Japan’s conversion to a subsidiary will result in a corporate form comparable to peers in Japan.

Before Conversion

CAIC(NE)

Aflac of Columbus(NE)

JapanBranch

U.S.business

Aflac of NY(NY)

U.S.

U.S.

Aflac Incorporated

U.S.

Aflac Incorporated

U.S.

Aflac of NY

CAIC

U.S.

U.S.

U.S. Insurance Subsidiary

U.S.

Japan Insurance Subsidiary

Japan

Intermediate Holding

Company (LLC)

U.S.

JapanAsset Mgmt

Japan

U.S.Asset Mgmt

(LLC)

U.S.

After Conversion

5th Annual Aflac Supervisory College

• International supervisory colleges promote constructive joint dialogue with regulators

• Aflac Supervisory College» Nebraska Department of Insurance (DOI) chairs Aflac’s Supervisory

College as lead regulator

» Japan’s Financial Services Agency participates

» Aflac Incorporated, Aflac U.S. and Aflac Japan executive management participate

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Overview of Aflac Japan

Masatoshi KoidePresident and Chief Operating Officer, Aflac Japan

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Opportunity for Growth: Third Sector Policies (Cancer & Medical, FSA Basis, Stand-alone, Life Industry Only)

0

5

10

15

20

25

30

35

40

45

50

55

60

65

3/02 3/03 3/04 3/05 3/06 3/07 3/08 3/09 3/10 3/11 3/12 3/13 3/14 3/15 3/16 3/17

Market more than doubled in 15 years

Cancer Medical

Policies inMillions

Source Life Insurance Association of Japan

Cancer Insurance Market Growing with Awareness(Product Penetration, Individual Basis)

Source: Japan Institute of Life Insurance

Life insurance does not include annuity insurance and child endowment

77.7 77.9 79.9 79.2 81.5 81.0

73.0 69.3 71.3 72.3 74.0 72.1

21.2 25.3

31.2 33.1 37.3 37.8

0

20

40

60

80

100

2001 2004 2007 2010 2013 2016

Life insurance Medical insurance Cancer insurance

%

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Maintaining Market Leadership in a Growing Market: Cancer Insurance Policies (FSA Basis, Stand-alone, Life Industry Only)

0

5

10

15

20

25

30

3/02 3/03 3/04 3/05 3/06 3/07 3/08 3/09 3/10 3/11 3/12 3/13 3/14 3/15 3/16 3/17

Aflac Others

Source Life Insurance Association of Japan

Policies in Millions

Maintaining Market Leadership in a Growing Market: Medical Insurance Policies(FSA Basis, Standalone, Life Industry Only)

0

5

10

15

20

25

30

35

40

3/02 3/03 3/04 3/05 3/06 3/07 3/08 3/09 3/10 3/11 3/12 3/13 3/14 3/15 3/16 3/17

Aflac Others

Source Life Insurance Association of Japan

Policies in Millions

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Market Catalysts

Third sector market dynamics support further expansion, including:

Aging Population

Financial Tightening of National Health Insurance System

Diversifying Consumer Needs

Leveraging Our Strengths for Market Leadership

Aflac Japan is the market leader in

cancer and medical insurance in Japan

Attractive Products

Broad Distribution

Trusted Brand

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Develop new markets in the third sector

Timely response to customer needs

Cancer

Medical

Income Support

Insurance

Product revisions every 3-4 years

First Sector

Focus on sales of profitable protection-type products

Competitive Advantage: Attractive Products

Daido Life• Selling cancer insurance products in SME association

market

• Nearly 40,000 Dai-Ichi Life sales representatives offer Aflac cancer insurance productsDai-ichi Life

Japan Post

• Over 20,000 post offices nationwide selling Aflac cancer insurance products

• Kampo (Japan Post Insurance Co., Ltd.) offers Aflac cancer insurance products through its 76 branches

Channel DetailsCategory

Strategic Partners

Traditional Channel

Banks

• Vital for Aflac Japan sales, with approximately 12,000 agencies

• Aflac Japan was represented at 372 banks, nearly 90% of the total banks in Japan as of the end of 2016

Core

Competitive Advantage: Broad Distribution

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Competitive Advantage: Trusted Brand

Policyholders look to Aflac as a:

• Pioneer in product development

• Provider of high-quality services and “insurance for daily living”

Aflac’s brand recognition is over 91%

Aflac Japan VISION 2024

VisionBeing the leading company

“Creating Living in Your Own Way”

Through VISION 2024 Aflac Japan will:

• Strengthen Aflac’s position as the leading company in

the third sector

• Expand business into new frontiers consistent with our

core capabilities and values

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Three-year Business Plan Key Themes

2. Further strengthen third sector insurance business

3. Explore new business opportunities

5. Cultivate an innovation-driven corporate culture

1. Japan branch conversion to subsidiary

4. Enhance operational flexibility and efficiency

• Key to sustainable growth

• No material impact on global governance or day-to-day

operations

• Conversion proceeding according to plan

1. Japan Branch Conversion to Subsidiary

December 2016

Announcement

January 2018 Mid-2018

Investment subsidiariesstart operation

Japan branch conversion to subsidiary

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2. Further Strengthen Third Sector Insurance Business

Expanding new AP for cancer and medical insurance

Growing Income Support Insurance to develop new third sector markets

(i.e., in addition to cancer and medical)

Strategically enhance protection-type first sector products

to strengthen third sector sales

Drivingthird sector business growth

Secure third sector new annualized premium (AP)by focusing on priority areas:

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

100,000

2013 2014 2015 2016 2017 2018 2019e

¥

Growing Long-Term Third Sector Sales (New AP in Millions)

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• Identify new third sector fields

• Explore new business opportunities

3. Explore Growth-Oriented New Business Opportunities

MRSO, Inc.

Medical Note, Inc.

Collaborative venture to promote early cancer

detection and treatment

Online health checkup reservation service provider

Online and tele-medical advice service provider

Investment in medical-related ventures

Research new medical techniques

4. Enhance Operational Flexibility and Efficiency

• Fundamentally re-examining processes and operations

• Strengthening procurement and purchase

capabilities

Aflac Japan aims to direct a portion of funds generated by operational efficiency improvements toward future growth

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5. Cultivate an Innovation-Driven Corporate Culture

Innovation-driven Corporate Culture

Work SMARTDiversity Promotion

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Overview of Aflac U.S.

Teresa L. WhitePresident, Aflac U.S.

Worksite Health Coverage

Overall cost of health coverage has continued to rise, with 2016 premiumsincreasing slightly for both employers and employees.

Cost of Health Coverage Continues to Rise

0

5,000

10,000

15,000

20,000

25,000

2010 2011 2012 2013 2014 2015 2016

Employee Employer

Source: Kaiser Family Foundation Survey of Employer-Sponsored Health Benefits, 2016, and Kaiser/HRET Survey of Employer-Sponsored Health Benefits, 1999-2016

Ave

rag

e H

ealt

h P

rem

ium

s

Health PremiumsEmployer/Employee Contribution (family coverage)

$

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Voluntary Benefit Sales

Strong, Positive Outlook for Voluntary Market

14%

18%

10%

26%

36%

13%

19%

12%

31%

38%

Shift more costs to employees

Add a new employer-paid benefit

Drop some benefits

Move certain benefits to voluntary

Add new voluntary benefit

Employers – Likely changes to benefits in the next 18 months:

Large Employers (>1,000 employees) Small Employers (<100 employees)

Source: Kaiser Family Foundation Survey of Employer-Sponsored Health Benefits, 2016, and Kaiser/HRET Survey of Employer-Sponsored Health Benefits, 1999-2016

Today, we believe that experiences play a fundamental role in

health and well-being.

Aflac Understands the Impact of a Health Event

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• More Digitally Capable• Social Purpose• Flexible Work Environment• Entrepreneurship

• More Digitally Capable• Social Purpose• Flexible Work Environment• Entrepreneurship

Say hello to the next-generation consumer.

1 Aflac policy and certificate holders as of Dec. 31, 2014Source: U.S. Census Bureau; Bureau of Labor Statistics

23.8 million

94.0 million

49.0 million

Self-employed -no Aflac access

Aflac is notoffered toemployer

Access to Aflac

Penetration

Don’t have Aflac:

41.8 million

Have Aflac:7.2 million1

Self-employed23.8 million

Public Sector21.9 million

Private Sector 121.1 million

Small Employers (1-99)

40.8 million

Medium Employers(100-499)

17.1 million

Large Employers(500+)

63.2 million

U.S. Working Population 167 million

Aflac’s Tremendous Growth Opportunity in the U.S.

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2017 Key Initiatives

Efficiency Experience

Invest in our administrative capability to better service customers and drive down expense ratios

Continue to leverage One Day Pay to drive positive brand experience and customer satisfaction

Distribution expansion

Drive Everwell®

adoption to provide value-added services for a holistic employee benefit solution

Product portfolio expansion

Growth

Distribution expansion

Drive Everwell®

adoption to provide value-added services for a holistic employee benefit solution

Product portfolio expansion

Growth

Driving Growth Through Distribution

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Growth Initiatives: Increasing Productivity

Executed:

Career Everwell®

Increased producer productivity Increased recruiting Increased veteran productivity Increased existing account premium

Brokers Increased broker sales reps by 25%

and completed onboarding

Public Sector Developed targeted strategy

Chief Distribution Officer Hired and onboarded

Next Steps:

Broker• Results expected last half of 2017

Public Sector• Results expected last half of 2017

Assess New Distribution Growth Opportunities• Partnerships• Agent direct to consumer

Growth Initiatives: Product Portfolio Expansion

Executed:

Core Product Revisions Revised Group Accident Product Aflac Choice

Group Partner Product Expansion Whole Life Universal Life True Group Term Life

Value Added Services Fraud & ID Theft Telemedicine AD&D Health Advocacy Financial & Legal Fitness Personal Wellness

Next Steps:

• Assess additional product and service needs

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2017 Key Initiatives

Efficiency

Invest in our administrative capability to better service customers and drive down expense ratios

Technology Investments to Support U.S. Operations

Improve speed to market and reduce maintenance costs by re-platforming systems.

Drive revenue by increasing penetration and access through value-added services, group partner products and enterprise enrollment platforms.

Improve the customer experience by utilizing customer journey maps to drive new capabilities and meet customer expectations

System TransformationStrategicInvestments

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2017 Key Initiatives

Experience

Continue to leverage One Day Pay to drive positive brand experience and customer satisfaction

Getting Cash in the Hands of Our Policyholders Matters to Them…So It Matters to Us

2015 2016 2017eVolume of One Day Pay

claims paid(in Millions)

1.2 1.8 2.2

Smart claim utilization(Adoption Rate) 38.3% 46.0% 55.0%

Eligible claims submitted that were processed in 1 day 100% 100% 100%

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Customer Letter

Largest agent distribution force in U.S.

• Ability to service a large breadth of U.S. small businesses

• Functions as the largest enrollment organization

Brand Recognition

Unique Solutions

Distribution Reach

Portfolio of solutions for all segments

• Worksite: small, mid and large

• Strategic partnerships

• Direct-to-consumer

• 9 out of 10 consumers are aware of Aflac

• One Day PayTM claims processing

• Recognized as #1 voluntary benefits carrier by brokers1

Aflac U.S. Value Proposition

1 2016 Benefits Pro Readers’ Choice Award Results

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Aflac U.S. Distribution Mix is Unique to the Market(New AP in Millions)

0

200

400

600

800

1,000

1,200

1,400

1,600

2009 2010 2011 2012 2013 2014 2015 2016 2016JuneYTD

2017JuneYTD

Career Broker Alliances

6891,4821,4871,4331,4241,4881,4761,3821,453

69%

29%

66%67%69%74%74%77%80%86%

33%32%30%25%25%22%20%14%

2%

1%1%1%1%

1%1%

$ in Millions

$

69%

29%

2%

675

2.1%(0.3)%3.7%0.7%(4.3)%0.8%6.8%(4.9)%% Δ YoY 2.3%(6.4)%

As a company, we exist to support, protect, and advocate for the lifestyles our customers love.

We promise to be there in their time of need.

0

200

400

600

800

1,000

1,200

1,400

1,600

1,800

2,000

2014 2015 2016 2019e

New AP in Millions $

Aflac U.S. Will Deliver on Its Promises

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Aflac Global Investments

Eric M. KirschExecutive Vice President; Global Chief Investment Officer

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Aflac’s Investment Approach

Liability Profiling

Capital Allocation and Risk Appetite

Strategic Asset Allocation

Tactical Asset Allocation

Security and Manager Selection

Global Committees• Investment • Risk • Capital

Investment Goals and Objectives

By Asset Class By Sector

Consolidated Portfolio1

By Region

1 Percentage of book value (BV): 4Q11 Aflac Japan = ~$90 billion and Aflac U.S.= ~$9 billion; 2Q17 Aflac Japan = ~$95 billion and Aflac U.S.= ~$13 billion 2 Includes repackaged securities; 3 Includes 144As; includes 0.8% of Private USD for 4Q11 and 0.4% for 2Q17

• Asset liability management

• Earn competitive and stable returns

• Maintain high average quality

• Minimize losses and impairments

• Diversify credit, interest rate and currency risk

• Ensure stability of capital

30%

52%

16%

2% 0%

30%

21%27%

13%

6%2% 1%

35%

16%

30%

6% 6% 4% 3%

45%

21%

31%

2% 1%

45%

29%

10% 10%

3% 2% 1%

48%

27%

13%

5% 3% 2% 2%

JGBs PrivateJPY

PublicUSD

PublicJPY

Equities JGBs Indus-trials

Bank/Fin Utilities Sovereign Munici-palities

JP/USAgency

Japan U.S. Europe Americasex-US

Asiaex-Japan

M.E. &Africa

Austral-asia

4Q11 2Q17BV = $99 billion $109 billion

32

0.0

1.0

2.0

3.0

4.0

5.0

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

10Y UST 20Y JGB

Investment Challenges and Opportunities

Macro - Global Low Yields

Portfolio

• Net investment income

• Limited yen fixed income market

• Reinvestment risk: calls, maturities, redemptions

• Rising hedge costs

Expand yen fixed income

• Private and public credit; Policy Reserve Matching (PRM)

Expand dollar asset classes

• Private credit – floating rate assets

Switch trades

Sizing of dollar portfolio

• Hedge ratio

Challenges Opportunities

10-year U.S. Treasury and 20-year JGB Yields (%)

9/15/17

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50%

24%

3%

11%

11%

1%

JGBs

Private placements

Yen public credit

USD fixed income - hedged

USD fixed income - unhedged

Growth assets

1%

4%

68%

21%

6%AAA

AA

A

BBB+

BIG

32%

27%

33%

8%AFS

PRM

HTM

Loan

Aflac Japan’s Portfolio: Safety, Income and Diversification

Portfolio Allocation (as of 6/30/17; % of BV)

Net Investment Income (NII): Benefit Since Inception ($mm)(3)

BV= ¥10,723bn

Asset Class2

Accounting Classifi-cation3

Benefits: • Enhanced ALM• Improved private placements• Expanded dollar allocation

• Dynamic hedge strategy• Aflac Inc. equity• Policy Reserve Matching (PRM)

1

Quality2

Net Investment Income (NII): Benefit Since Inception of Dollar Program (¥bn)4

Our balanced investment portfolio is positioned to outperform1 Based on long forwards (i.e. economic hedging); excluding FX options; 2 U.S. GAAP basis; 3 J-GAAP basis: Held to Maturity (HTM) and Available for Sale (AFS); 4 All dollar program assets excluding legacy assets; excludes impact of derivative settlements; 5 Net of amortized hedge costs, manager fees, trust fees (where applicable); 6 ~$1.2bn - Converted at yearly cumulative average FX rate (2012: 79.81, 2013: 97.54, 2014: 105.46, 2015: 120.99, 2016: 108.7, 1H17: 112.31)

227

256

278 286

258

248

224 234

249 249

233 231220

230

240

250

260

270

280

290

2012 2013 2014 2015 2016 2017e

Actual NII

Simulated 20yr JGB NII

Cumulative income enhancement of:

¥132bn6

5

Aflac Japan New Money Allocation and Yield

1 Transitional real estate; 2 Middle market loans; 3 Infrastructure debt; 4 Impact of equity re-balancing excluded from asset allocation but included in NMY calculation; 5 Gross yield corresponds to yield reported under US GAAP; gross of amortized hedge costs, external manager fees and trust fees (where applicable)

• Funding of floating rate portfolio – 2016 switch trade

• Pacing of growth assets

Yen / Dollar (%) 86 / 14 64 / 36 53 / 47 70 / 30Total cash flow (¥bn) 640 896 744 425

Thereof calls/redemptions 191 325 257 123Run-off yield 2.29% 2.50% 3.44% 3.65%New money yield4,5 1.54% 2.45% - -

New Money Allocation (as % Cash Flow)

Preliminary

53%

70%

35%14%

8%7%

4% 9%

66%

42%

7%

7%

13%

15%

3%

3%

2%

4%

5%

12%

3%15%

1% 2%

YTD (6/30/17) 2017e 2018e 2019e

Growth

TRE

MMLs

Infra. debt

Other USD fixed

Private placements

Yen public credit

JGBs

Growth assets

Dollar assets - fixed

Dollar assets - floating

Yen assets

1

2

3

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Aflac Japan - Private Placement Program1

(As of June 30, 2017)

Private Placement Program Highlights:• Strong credit underwriting• Selective purchases of high quality issuers

» ¥100bn invested to date as of June 30 (¥130bn through August 31)» Avg. rating: A-» Avg. duration: 17 years» Avg. spread vs. JGBs: 0.62%» Avg. yield: 1.21%» Primarily designated PRM

• Exposure is 24% of Japan portfolio (long term limit of 35%)

Private Placements (% of Japan Portfolio BV) Sector (% of total PP portfolio BV)

Quality (% of total PP portfolio BV)

Average Quality = BBB+

PP AUM = $22.9bn (¥2.6tr)

1 Excludes 144As; includes repackaged securities

31%

32%

22%

12%

2% 1%Industrials

Bank/fin.

Utilities

Sov. & supra.

JGBs

Municipalities

1%

10%

32%

47%

10%AAA

AA

A

BBB

BIG

58%

42%

35%32%

27% 25%22%

19% 18%

0% 1% 3% 4%

2011 2012 2013 2014 2015 2016 2017e 2018e 2019e

Total private placements New purchases

Expanding Outsourced AssetsCumulative Alternative Assets Build ($bn)6

0.4

0.9

1.4

1.92.3

2017e 2018e 2019e 2020e 2021e

Investment Partners

MMLsInfra. DebtCMLsBank Loans Private Equity Public Equity

Outsourced Portfolio1

TRE

34%

13% 13%

15%

18%

3%4%

Bank loans

Japan equities

US equities

MMLs

CMLs

Infra. debt

TRE

$4.7bn

1 Market value amounts in USD millions; 2 Middle market loans; 3 Commercial mortgage loans; 4 Infrastructure debt; 5 Transitional real state; 6 Alternative assets is a subset of growth assets that generate variable income such as private equity and real estate

2

3

4

June 2017

• Expanded universe

• Unique opportunities

• Disciplined investing over market cycles

• Mature portfolio: 5-7 years

• Return considerations (J-curve)

Estimated

5

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Aflac Japan USD Program: Investment and Hedging Strategy

• Diversification• Tactical rotation• Income

9%2%4%

82%

3%

Floaters

Growth assets

CMLs & infra.

IG corp.

HY corp.

MV: $22.4bn

Dollar Portfolio (6/30/17)

Hedged: 49%

Unhedged: 51%1

Investment Process

Asset Allocation

Dynamic Hedging Hedge Ratio

• Liquidity• Duration• Capital• Cost

• Economic• Aflac Inc. equity

1 Economic market value of unhedged USD exposure2 Only includes forwards (i.e. economic hedge)

Key Metrics (6/30/17)

Total DollarProgram

HedgedPortfolio

Market value ($bn) 22.4 10.92

Asset duration (yrs) 7.8 7.2

Hedge duration (yrs) N/A 1.8

Average yield 3.70% 3.63%

Evolution of Economic FX Hedge Ratio

40-50%

• Aligned to Aflac Inc. equity

64%

52% 49%

3yrs ago 1yr ago 6/30/2017 TargetPortfolio

Floaters25-30%

Fixed & Growth 70-75%

Floaters50-75%

Fixed & Growth25-50%

Three Pronged Hedging Program

Assets Floaters Fixed and growth Fixed and growth

Asset duration 3 months 7-10 years 7-10 years

Hedging duration 3 month – 1 year forwards 3-5 year forwards - 1

Benefits• Income correlates to hedge costs• Stable net margin

• Locked-in hedge cost• Credit spread

• Dollar income• Shareholder return

Short Hedging Long Hedging Unhedged1 2 3

Target Portfolio (% of MV)

Hedged: 40-50%

Unhedged: 50-60%

Hedged Portfolio(40-50% of Total Target Portfolio)

Total Target Portfolio

Short Forwards3 months - 1 year

1 F/X collars may be used to most efficiently express unhedged USD exposure

Long Forwards3-5 years

Aflac Japan Dollar Program Transition

3

1

2

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Concluding Thoughts…

Strong credit discipline

Multiple investment opportunities

Diversification

Dynamic hedge strategy

Performance

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Financial Outlook and Capital Management

Frederick J. CrawfordExecutive Vice President; Chief Financial Officer,Aflac Incorporated

Financial Strategies Driving Value

Shareholder Value

Branch Conversion Capital Optimization

Investment Strategy

Risk Management

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Aflac Japan: Strength in Core Margins

Total Total

71.1% 70 – 72%

18.9% 19 – 21%

20.7% 18 – 20%

1 Benefit ratio measured to earned premium; expense ratio and pretax margin based on total revenue

Aflac Japan

Benefit Ratio1

Expense Ratio

Pretax Profit Margin

• Premium decline driven by paid-up WAYS and first sector savings strategy

• Benefit ratio favorable - third and first sector mix and underlying trends

• Expense ratio elevated - revenue decline, product and digital investment

• Pretax profit margin expected to remain stable and favorable within the range

1H 2017 2017e – 2019e

Aflac U.S.: Strength in Core Margins

Total Total

51.3% 52 – 54%

34.2% 33 – 35%

20.4% 18 – 20%

1 Benefit ratio measured to earned premium; expense ratio and pretax margin based on total revenue

Aflac U.S.

Benefit Ratio1

Expense Ratio

Pretax Profit Margin

• Premium growth of 2% to 3% reflecting sales growth and improved retention

• Benefit ratio favorable - strong underlying trends and product mix

• Expense ratio elevated - IT and digital investments and reduced net investment income resulting from capital drawdown

• Profit margin expected to remain stable and favorable within the range

1H 2017 2017e – 2019e

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Aflac Japan Conversion: Capital Framework

Japan - Transition from repatriation to Japan Company Law dividends1

Cash Flow Mechanics

1 Dividend capacity specified by Japan Company Law and J-GAAP, subject to Japan Insurance Regulations

U.S. - DOI dividend guidelines and extraordinary distribution of capital

Capital Mechanics

Unstack

Maintaining excess capital and liquidity throughout a period of conversion and transition

Allocate Optimize

SMR Sensitivity as of June 30, 2017(% points1)

Yen rates +1% (70)

Dollar rates +1% (45)

Yen strengthens +10 yen (30)

Credit spreads +1% (95)

Regulatory Minimum

SMR ~985% (as of June 30, 2017)

385%Market

Volatility Provision

600%

500%

SMR Considerations

Includes Unrealized

Gains of 175%

• Branch conversion results in ~100 point reduction in SMR recovering over 2 to 3 years

• AFS portfolio drives SMR volatility and plays into managing dividend capacity:

• AFS volatility management2

» Tactical investment strategy

» Use of PRM, HTM, loans

» USD hedging & capital margin

• Target repatriation or dividends of ~80% of annual FSA earnings subject to capital conditions

FrameworkMinimum

200%

Aflac Japan Capital - Managing SMR Volatility

..

Retained earnings + Other capital reserve - Unrealized after-tax net loss on AFS

Dividend capacity

1 SMR sensitivities to rates, spreads and currency movement are not linear; 2 AFS (Available for Sale), PRM (Policy Reserve Matching), HTM (Held to Maturity)

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Aflac Japan: Strong Economic Position

1 Assumes rates as of 6/30/17, includes ultimate forward rate (UFR) and estimated year-end morbidity adjustments2 Net position by reporting basis; margins represent a percentage of present value premium

Aflac supports an economic solvency approach

Economic Solvency Ratio (ESR)1 2016 Gross Premium Valuation (GPV)2

• FSA field-testing continues

• Timing and method of adoption

under review

• Sensitive to long-term rates

• Adjusted ratio in excess of 200%

at June 2017, including UFR

• Aflac benefits from favorable

business mix (third sector) 0%

5%

10%

15%

20%

25%

30%

35%

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

GAAP FSA

U.S. Excess Capital Utilization

Aflac Japan Capital Margin~$0.75 billion

Capital Deployment ~$1.0 billion Capital deployment for enhanced shareholder value

~$1.75bn dividend of excess capital to Aflac Inc. over 3 years to fund the following:

2018 USD Assets in Japan

1

2

Aflac Japan Capital Margin~$0.75 billion

• Sized based on AFS/SMR stress test

• Lowers and stabilizes hedge costs

• Capital held in Japan KK and Aflac Inc.

Capital support margin for Japan USD NII optimization

Floaters25-30%

Fixed & Growth 70-75%

Hedged: 40-50%

Unhedged: 50-60%

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U.S. RBC Forecasted Drawdown Plan

RBC Drawdown 2017e 2018e 2019e

Forecasted RBC before drawdown ~1,000% ~800% ~650%

Estimated U.S. excess capital utilization1 $750mm ~$500mm ~$500mm

Forecasted RBC after drawdown2 ~800% ~650% ~500%

Statutory dividend request Ordinary Extraordinary Extraordinary

1 Excludes annual Aflac U.S. only dividends generated from operations in the range of $450 million to $550 million run rate annually. 2 RBC projections exclude the impact of proposed C-1 changes impacting risk-based capital allocated to investments

Pro Forma U.S. Stand-Alone

$1.75 billion capital drawdown begins in 2017 (pre-conversion) targeting RBC of ~500% by year-end 2019

• 2017 drawdown funds Japan SMR capital margin designed to optimize USD hedge costs

• Coordinated with Nebraska DOI on required extraordinary dividend approvals

• Low-risk business model (asset leverage & GPV margins) supports RBC at or below 500%

Considerations

Aflac Inc. Capital Structure OptimizationLeverage & Coverage Ratios1Areas of Focus

Debt Structure2

• Defend 8% cost of capital

• Conservative leverage & liquidity

• Optimize ¥/$ debt mix

• Secure strong ratings

1 Based on internal methodology2 Amounts based on un-swapped basis; yen debt converted to USD at 112.39 USD/JPY as of 6/30/2017

$

Threshold 2017e 2018e - 2019e

Leverage Ratio 25% 21.2% 20% - 25%

Interest Coverage 12x 17x ~15x - 17x

Standby Liquidity $1.0B ~$1.5B ~ $1.5B

550350

700 750

450300 224 257

40044

222

534 500500

0

200

400

600

800

1,000

17 18 19 20 21 22 23 24 25 26 27 … 39 40 … 46 … 52

USD Senior Yen (USD) USD Subordinated USD Sub Call Date

In m

illio

ns

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Capital Deployment: Under Stable Conditions

2014-2016 $6.0 billion1

2017-2019 ~$5.75bn to ~$6.50bn

Considerations

• Run rate annualized free cash flow2 (FCF) of $1.6 billion to $1.8 billion normalizing in 2019

• Deployable Capital - FCF and excess capital after reinvestment in core insurance businesses

• 2017-2019 range includes excess U.S. capital deployment of ~$1.0 billion in 2018 and 2019

• Opportunistic represents amounts available for repurchase, retention or alternative uses

Dividends

Repurchase

Opportunistic

1 Amounts include repatriation of FSA earnings generated from reinsurance transaction;2 Assumes yen cash flows converted at an average exchange rate of 110 ¥/$.See appendix for definition of free cash flow.

IT Modernization - Product Development - Digitization - Ventures

Reduce Cost - Unlock Excess - Align - Optimize - Deploy

Investing for Opportunity

Capital

Productivity - Investment SAA - Benefit Trends - Expense Management

Financial Drivers of Shareholder Value

Margins

Growth

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Appendix

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Definitions of Non-U.S. GAAP Financial Measures

The foregoing material includes references to Aflac’s non-U.S. GAAP performance measures, operating return on equity (operating ROE) and free cash flow. These measures are not calculated in accordance with U.S. GAAP.

• Operating ROE excludes items that the company believes may obscure the underlying fundamentals and trends in insurance operations because they tend to be driven by general economic conditions and events or related to infrequent activities not directly associated with insurance operations. Management uses operating return on equity to evaluate the financial performance of Aflac’s insurance operations on a consolidated basis and believes that a presentation of these measures is vitally important to an understanding of the underlying profitability drivers and trends of Aflac’s insurance business. Due to the size of Aflac Japan, where the functional currency is the Japanese yen, fluctuations in the yen/dollar exchange rate can have a significant effect on reported results. In periods when the yen weakens, translating yen into dollars results in fewer dollars being reported. When the yen strengthens, translating yen into dollars results in more dollars being reported. Consequently, yen weakening has the effect of suppressing current period results in relation to the comparable prior period, while yen strengthening has the effect of magnifying current period results in relation to the comparable prior period. As a result, the company views foreign currency translation as a financial reporting issue for Aflac rather than an economic event to the company or shareholders. Because a significant portion of the company’s business is conducted in Japan and foreign exchange rates are outside of management’s control, Aflac believes it is important to understand the impact of translating Japanese yen into U.S. dollars. Operating return on equity, excluding current period foreign currency impact, is computed using the average yen/dollar exchange rate for the comparable prior year period, which eliminates dollar based fluctuations driven solely from currency rate changes.

Definitions of Non-U.S. GAAP Financial Measures

• The company considers free cash flow important because management utilizes this measure in determining capital deployment and liquidity strategies.

• Aflac defines the non-U.S. GAAP measures included in this material as follows:

• Operating return on equity excluding current period foreign currency impact is calculated using operating earnings excluding the impact of the yen/dollar exchange rate, as defined below, divided by average shareholders’ equity, excluding AOCI. The comparable U.S. GAAP measure is return on average equity (ROE) as determined using net earnings and average total shareholders’ equity.

• Operating earnings includes interest cash flows associated with notes payable and amortized hedge costs related to foreign currency denominated investments, but excludes certain items that cannot be predicted or that are outside of management's control, such as realized investment gains and losses from securities transactions, impairments, change in loan loss reserves and certain derivative and foreign currency activities; nonrecurring items; and other non-operating income (loss) from net earnings. Nonrecurring and other non-operating items consist of infrequent events and activity not associated with the normal course of the company's insurance operations and do not reflect Aflac's underlying business performance.

• Free cash flow (FCF) is defined as cash flows from subsidiary repatriation and dividend proceeds, inter-company management agreements and tax sharing agreements, and other cash flows, less debt service, corporate expenses, and reinvestment in core insurance businesses.

• Forward-looking information with regard to ROE and FCF is not available without unreasonable effort. This is due to the unpredictable and uncontrollable nature of the reconciling items, which would require an unreasonable effort to forecast and we believe would result in such a broad range of projected values that would not be meaningful to investors. For this reason, we believe that the probable significance of such information is low.

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