Enterprise Communications: Leverage your network capabilities

In today’s dynamic IT environment, will your current network support the business’ short- and long-term needs? Our expert knowledge in global telecommunications services and infrastructure (IP, voice, data, video, and wireless), together with the most up-to-date industry benchmark costs and contract terms, enables organizations to identify and execute business objectives while delivering cost-effective networks.

Our proven assessment methodology provides a foundation to validate and leverage your telecom spend allowing you to recover costs and plan for your future-state network.

Data Analysis and Verifi cation

Contract Review and Benchmark

Optimization Recommendation

Document and Process Claims

From this detailed look into your environment, we benchmark your current state against best-in-class network architecture, quality of service, and pricing to build a roadmap that delivers complete, end-to-end communications at the highest service levels and the least cost. Whether your goals include increased visibility into your communications environment, network optimization, or cost containment, our experts guide and accelerate your decisions to deliver results.

The Advocate Way Global business intelligence and expert systems knowledge are Advocate Consulting hallmarks. Our professionals will provide the insights you need most, exactly where they are needed within your enterprise technology infrastructure, and accelerate your business decisions to meet your goals.

Strategy:Assess | Benchmark | Roadmap | Business Case

Our end-to-end strategic process examines your current business performance and provides expert guidance that will create leverage and a competitive advantage for your organization.

Execution:Optimize | Source | Implement | Manage

With a well-informed enterprise business strategy in place, our team of experts will drive execution to meet your goals and objectives.

Communications Lifecycle Management (CLM):TEM | Business Intelligence | MDM | Provisioning

Advocate Consulting incorporates global business intelligence and smart workfl ow management to deliver additional effi ciencies in your deployed mobile and fi xed communications services. Our team provides expert business process outsourcing with low risk, helping you further reduce, contain and recover both fi xed and variable costs. CLM provides a measurable ROI, driving out costs through our expertise, delivery, analysis and reporting.

“ Through optimization opportunities and new contract rates, the project saved Univision 28 percent on its wireless communications costs. Thanks for your tenacious work, expertise and guidance throughout the process.”

- Director of Technology Strategic Sourcing & Procurement, Univision

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Case Study: Sterling Savings Bank Currently employing over 2,500 people and holding assets totaling over $9 billion, this Washington state-chartered commercial bank provides full-service banking to its customers throughout 178 branches across Washington, Idaho, Oregon, Montana, and California. When they turned to the experts at Advocate Consulting, the resulting price reductions funded an upgraded future-state network of signifi cantly higher bandwidth.

The Challenge:When Sterling Savings Bank began a core banking system conversion in late 2010, the executives and IT Infrastructure Services Director realized that their growing business would soon require an updated network with increased bandwidth and security.

The Goal:In order to future-proof their network and ensure that they would be able to continue to provide high-quality service, the bank looked to Advocate Consulting to create a Strategic Roadmap for their communications system. The key project deliverables:

Analyze and Benchmark the current WAN proposal

Deliver Best in Class communications services

Reduce communications expenses and improve service

Increase capacity data lines to regional offi ces

Expand bandwidth to meet future demand requirements

The Result:Following the assessment and benchmark, the Advocate team executed on the Strategic Roadmap by working closely with the bank’s subject matter experts to create, present, and negotiate the development of executable documents according to the specifi c demand set regarding contract terms, conditions, commitment structure and pricing.

A new contract was completed achieving the following results:

Price reductions of 18% (about $2 million) on like-for-like network – beating the benchmark

Increased bandwidth by about 2x their previous network

Signifi cant contract fl exibility in regards to circuit and term commitment

Ability to maintain high quality of service through system conversion

Increased capability to effectively implement and utilize emerging technologies

678.987.5900 www.advocateconsulting.com © 2012 Advocate Networks, LLC. All rights reserved. Advocate Consulting is a trade name of Advocate Networks. AN-CO-09-12

“ Very knowledgeable in subject area, even exceeded knowledge of the service provider.”

- Dave Strasser IT Infrastructure Services Director

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