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TRANSCRIPT
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ADVERTISING
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Discussion
What is Marketing? Value, Satisfaction, Loyalty
What is Consumer Behavior
Freuds Theory Three part structural model of mind
ID
Ego
Super Ego
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Freuds 12 Marketing Implications
Gratifying ID
Extrinsic Cues
Fetishism
Sublimation
Metaphoric Marketing Geographic Branding
Colors
Jingles/ Cartoons
Oedipus and Elektra Complex Brand Personality
Trill
Brand Resonance
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Advertising
The structured and composed non-personal
communication of information, usually paid
for and usually persuasive in nature, aboutproducts (goods, services, and ideas) by
identified sponsors through various media
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Defining advertising:
Strategic Communication driven by
objectives and these objectives can bemeasured to determine if the ads were
effective.
The World of Advertising
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Functions of Advertising
Builds awareness of product/ brand
Creates brand image
Provides product/ brand information
Persuades people
Provide incentives to take action
Provide brand reminders
Reinforce past purchases/ brandexperiences
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Effects of Advertising as a Marketing Tool
To identify and
differentiate products
To communicateinformation
To induce consumers
to try new product andto suggest reuse
To stimulatedistribution
To increase productuse
To build value, brandpreference, and
loyalty
To lower overall costof sales
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The Mandate for Effectiveness
Advertisers expect specific results that
lead to sales Effective ads deliver the message andreceive intended response
ad must communicate a message thatmotivates consumers to respond in someway
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Effective ads work on two levels:
consumers: satisfy their objectives by engaging them and
remains in their memoriesadvertisers: achieve marketing objectives which are usuallyrelated to growth and sales
Characteristics of effective ads: Strategy
Creativity
Execution
What Makes an Ad Effective?
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Advertiser Advertising agency
The advertising department
The in-house agency Media
Vendors
Target audience
The Five Players of Advertising
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Types of Advertising
Brand advertising Retail/local advertising
Direct-response advertising
Business-to-business advertising
Corporate advertising
Public service advertising (PSA)
Not for profit advertising
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Brand Awareness
Ad recall
Consideration intend to buy
Objective of an Ad campaign
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Advertising In The Industrial Age
Product
differentiation
Market
segmentation
Positioning
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The Interactive Age
Mass media shifts to segmentationas technology empowers consumers
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Types of Adverting
Informative new products
Persuasive competitive/ comparative ads
Reminder Maturity stage
AIDA MODEL:
All advertising messages must follow AIDA
Get attention, Hold interest, Arouse desire, and Resultin action
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Elements/ Factors of Advertising
Strategy
CreativeIdea
CreativeExecution
CreativeMedia Use
What and Where to Say
How to Say it
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Turning ON the Human Brain
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The human brain will not create a memory unless
something significant occurs.
You must create that something significant with
your ad to get your customer's brain to pay
attention and create a memory of your message.
There are three things that can get your
customer's brain to click ON: Significance,
Involvement, and Intrigue.
Look at your advertising and ask yourself, Is it
significant to the customer? Does it get them
involved? Is it intriguing to them?
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The human brain can be a little funny once a
commitment is made.
People can be fiercely loyal, and attempts to win
them away can only backfire.
There is no room in their brain for any other brand.
You dont want to keep sending your direct mail
piece to this customer.
The lower the commitment in the marketplace, the
more effective your long-term advertising will be.
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How committed are your customers to your
company?
There is often a substantial time gap between
when a customer loses commitment and when
they actually change companies.
If you let it get that far, its probably too late to
win them back.
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Gender and the Human Brain
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Men and women process information differently in
their brains.
Men respond better when text is reinforced by
visual product demonstrations or visuals that show
benefits.
If your audience is mostly male, you want very
strong visual reinforcement in your advertisements.
Messages directed to males should be fairly
simple and have a single theme.
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If women are your main audience, then the text
in the ad becomes more important.
Women process verbally descriptive information
better.
The text should be richer and more descriptive.
In addition, ads for women should contain morewritten product information.
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Words and the Human Brain
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Research has shown us that the brain responds
differently to different words.
Some of the strongest and most influential words
in the English language are You, Free, Money, Sex,
New, Easy, Guaranteed, Save, and the list goes on.
But dont get caught thinking that a magic word in
your headline will get you a lot of new customers.
Your advertising must do much more than just usewords that get attention.
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Words are strongest when usedabstractly.Words that capture emotions are stronger than
words that capture logic.
if you can connect your product with words like
beauty or truth or love or faith, then the
prospect's emotions about these words take over.
If you can connect on an emotional level, your
competitors logic wont work against your more
emotional ads.
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Advertising and the Human
Brain
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Effective advertising can actually trigger the same
physical reaction that a real situation would.
A photo of an attack dog can cause real fear.
The opposite sex can cause real lust.
A picture of a new baby can cause real joy.
The stimulus from the advertisement triggers a
persons instincts, and they experience realfeelings.
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The advertiser hopes to attach those instinctual
feelings to their product.
The product would enhance the positive instinctual
feelings, or decrease the negative feelings.
The pictures in the ad reinforce the product benefits.
The advertiser links the psychological appeal of the
ad's visual presentation to the product or service.
The prospect then relates the product to the positive
instinctual feelings.
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A visual that gets attention but does not match
the message wont work as well as a visual that
shows and demonstrates product benefits.
A visual that creates lust when you are actually
selling a product that decreases fear is a
mismatch.
The mixed messages will confuse all but the most
persistent readers.
One of the best ways to fail in advertising is to
send mixed and contrasting messages in your ads.
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Benefits Versus Features
The extra strong motor on your new vacuumcleaner is a feature, not a benefit.
The fact that all the dirt will be removed from your
carpet is the benefit.
Now let's get a little more complicated.
A low price is a feature, not a benefit.
What your customers can do with the money theysave is the benefit.
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Example: If you just say "save money", you have
not given your customers anything to think about.
But if you say "Save Enough Money To Take An
Extra Vacation", you have really given themsomething to think about - A Great Big Benefit.
A great guarantee is also not a benefit.The security and peace of mind that your guaranteeprovides is the benefit.
A "one year guarantee" is fine, but not worryingabout being stranded at the side of the road on a
dark and stormy night because your car won't startis the benefit.
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Find The Benefits
Make a list of all the features of your products or services
Now pretend you are the customer, and ask the question
What does this do for me? for each feature
The answer is the BENEFIT to the customer.
People buy benefits, not features. People get emotional over
benefits, not features.
Saves Three Hours is a feature.
Three Hours To Relax In The Hammock is a benefit.
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Advertising
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