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    ADVERTISING

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    Discussion

    What is Marketing? Value, Satisfaction, Loyalty

    What is Consumer Behavior

    Freuds Theory Three part structural model of mind

    ID

    Ego

    Super Ego

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    Freuds 12 Marketing Implications

    Gratifying ID

    Extrinsic Cues

    Fetishism

    Sublimation

    Metaphoric Marketing Geographic Branding

    Colors

    Jingles/ Cartoons

    Oedipus and Elektra Complex Brand Personality

    Trill

    Brand Resonance

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    Advertising

    The structured and composed non-personal

    communication of information, usually paid

    for and usually persuasive in nature, aboutproducts (goods, services, and ideas) by

    identified sponsors through various media

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    5

    Defining advertising:

    Strategic Communication driven by

    objectives and these objectives can bemeasured to determine if the ads were

    effective.

    The World of Advertising

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    Functions of Advertising

    Builds awareness of product/ brand

    Creates brand image

    Provides product/ brand information

    Persuades people

    Provide incentives to take action

    Provide brand reminders

    Reinforce past purchases/ brandexperiences

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    Effects of Advertising as a Marketing Tool

    To identify and

    differentiate products

    To communicateinformation

    To induce consumers

    to try new product andto suggest reuse

    To stimulatedistribution

    To increase productuse

    To build value, brandpreference, and

    loyalty

    To lower overall costof sales

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    The Mandate for Effectiveness

    Advertisers expect specific results that

    lead to sales Effective ads deliver the message andreceive intended response

    ad must communicate a message thatmotivates consumers to respond in someway

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    Effective ads work on two levels:

    consumers: satisfy their objectives by engaging them and

    remains in their memoriesadvertisers: achieve marketing objectives which are usuallyrelated to growth and sales

    Characteristics of effective ads: Strategy

    Creativity

    Execution

    What Makes an Ad Effective?

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    10

    Advertiser Advertising agency

    The advertising department

    The in-house agency Media

    Vendors

    Target audience

    The Five Players of Advertising

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    11

    Types of Advertising

    Brand advertising Retail/local advertising

    Direct-response advertising

    Business-to-business advertising

    Corporate advertising

    Public service advertising (PSA)

    Not for profit advertising

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    Brand Awareness

    Ad recall

    Consideration intend to buy

    Objective of an Ad campaign

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    Advertising In The Industrial Age

    Product

    differentiation

    Market

    segmentation

    Positioning

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    The Interactive Age

    Mass media shifts to segmentationas technology empowers consumers

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    Types of Adverting

    Informative new products

    Persuasive competitive/ comparative ads

    Reminder Maturity stage

    AIDA MODEL:

    All advertising messages must follow AIDA

    Get attention, Hold interest, Arouse desire, and Resultin action

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    Elements/ Factors of Advertising

    Strategy

    CreativeIdea

    CreativeExecution

    CreativeMedia Use

    What and Where to Say

    How to Say it

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    Turning ON the Human Brain

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    The human brain will not create a memory unless

    something significant occurs.

    You must create that something significant with

    your ad to get your customer's brain to pay

    attention and create a memory of your message.

    There are three things that can get your

    customer's brain to click ON: Significance,

    Involvement, and Intrigue.

    Look at your advertising and ask yourself, Is it

    significant to the customer? Does it get them

    involved? Is it intriguing to them?

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    The human brain can be a little funny once a

    commitment is made.

    People can be fiercely loyal, and attempts to win

    them away can only backfire.

    There is no room in their brain for any other brand.

    You dont want to keep sending your direct mail

    piece to this customer.

    The lower the commitment in the marketplace, the

    more effective your long-term advertising will be.

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    How committed are your customers to your

    company?

    There is often a substantial time gap between

    when a customer loses commitment and when

    they actually change companies.

    If you let it get that far, its probably too late to

    win them back.

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    Gender and the Human Brain

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    Men and women process information differently in

    their brains.

    Men respond better when text is reinforced by

    visual product demonstrations or visuals that show

    benefits.

    If your audience is mostly male, you want very

    strong visual reinforcement in your advertisements.

    Messages directed to males should be fairly

    simple and have a single theme.

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    If women are your main audience, then the text

    in the ad becomes more important.

    Women process verbally descriptive information

    better.

    The text should be richer and more descriptive.

    In addition, ads for women should contain morewritten product information.

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    Words and the Human Brain

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    Research has shown us that the brain responds

    differently to different words.

    Some of the strongest and most influential words

    in the English language are You, Free, Money, Sex,

    New, Easy, Guaranteed, Save, and the list goes on.

    But dont get caught thinking that a magic word in

    your headline will get you a lot of new customers.

    Your advertising must do much more than just usewords that get attention.

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    Words are strongest when usedabstractly.Words that capture emotions are stronger than

    words that capture logic.

    if you can connect your product with words like

    beauty or truth or love or faith, then the

    prospect's emotions about these words take over.

    If you can connect on an emotional level, your

    competitors logic wont work against your more

    emotional ads.

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    Advertising and the Human

    Brain

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    Effective advertising can actually trigger the same

    physical reaction that a real situation would.

    A photo of an attack dog can cause real fear.

    The opposite sex can cause real lust.

    A picture of a new baby can cause real joy.

    The stimulus from the advertisement triggers a

    persons instincts, and they experience realfeelings.

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    The advertiser hopes to attach those instinctual

    feelings to their product.

    The product would enhance the positive instinctual

    feelings, or decrease the negative feelings.

    The pictures in the ad reinforce the product benefits.

    The advertiser links the psychological appeal of the

    ad's visual presentation to the product or service.

    The prospect then relates the product to the positive

    instinctual feelings.

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    A visual that gets attention but does not match

    the message wont work as well as a visual that

    shows and demonstrates product benefits.

    A visual that creates lust when you are actually

    selling a product that decreases fear is a

    mismatch.

    The mixed messages will confuse all but the most

    persistent readers.

    One of the best ways to fail in advertising is to

    send mixed and contrasting messages in your ads.

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    Benefits Versus Features

    The extra strong motor on your new vacuumcleaner is a feature, not a benefit.

    The fact that all the dirt will be removed from your

    carpet is the benefit.

    Now let's get a little more complicated.

    A low price is a feature, not a benefit.

    What your customers can do with the money theysave is the benefit.

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    Example: If you just say "save money", you have

    not given your customers anything to think about.

    But if you say "Save Enough Money To Take An

    Extra Vacation", you have really given themsomething to think about - A Great Big Benefit.

    A great guarantee is also not a benefit.The security and peace of mind that your guaranteeprovides is the benefit.

    A "one year guarantee" is fine, but not worryingabout being stranded at the side of the road on a

    dark and stormy night because your car won't startis the benefit.

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    Find The Benefits

    Make a list of all the features of your products or services

    Now pretend you are the customer, and ask the question

    What does this do for me? for each feature

    The answer is the BENEFIT to the customer.

    People buy benefits, not features. People get emotional over

    benefits, not features.

    Saves Three Hours is a feature.

    Three Hours To Relax In The Hammock is a benefit.

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    Advertising

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