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Page 1: Adult Learning & Literacies Services Page 1 › media › 223516 › Adult Learning News 2… · Adult Learning & Literacies Services Page 8 Literacy Project There is a new literacy

Adult Learning & Literacies Services Page 1

Page 2: Adult Learning & Literacies Services Page 1 › media › 223516 › Adult Learning News 2… · Adult Learning & Literacies Services Page 8 Literacy Project There is a new literacy

Adult Learning & Literacies Services Page 2

Contents Page

Page 1 Front Cover

Page 2 Contents Page

Page 3 Introduction

Page 4 Customer Service feedback

Page 5 Celebrating Achievement - Adult Presentation Event

Page 6 Celebrating Achievement - Providing Adult Literacies services (PALS) Event

Page 7 Celebrating Achievement - English for Speakers of other Languages (ESOL)

Literacy Event

Page 8 Literacy project

Page 9 Youth Literacies Research

Page 10/11 Gaelic News/Learners Comments

Page 12/13 Creche services and Learners Comments

Page 14 Castlehead Learning Community News Laura‟s Story

Page 15 Do you Remember Foxlea (P.L.A.N)!

Page 16 Gleniffer Learning Community News - Foxlea Multicultural Group

Page 17 Gleniffer Learning Community News - Michelle‟s Story

Page 18 Gleniffer Learning Community News - Ian‟s Journey

Page 19 Gryffe Learning Community News - Alice‟s Thoughts

Page 20 Johnstone Learning Community News - West Johnstone Multicultural Group

Page 21 Johnstone Learning Community News - Marion‟s Journey

Page 22 Linwood Learning Community News

Page 23 Paisley Grammer Learning Community News - Jane‟s Learning Curve

Page 24/25 Parkmains Learning Community News

Page 26 Renfrew Learning Community News - English for Speakers of other Languages

Volunteer Training Programme

Page 27 Learners Comments

Page 28 Information and Contact Details

Page 29 Contact Details

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Adult Learning News

Hello Everyone

2012 has been a busy and eventful year. In January, Bargarran Learning Centre

roof was blown off by severe gales; the centre has now been refurnished and is

now fully opened to the public with a new exciting programme of learning. In

May over 300 learners celebrated their achievements at the Paisley Town Hall at

the Learning Certificate Presentation Evening. Adult Learning and Literacies

Services also gained the prestigious Customer Service Excellence Award as part

of Community Learning and Development Service Bid.

A major change happened in June 2012 when Adult Learning and Literacies

Service area office moved to West Johnstone Shared Campus. This was due to

the closure of Linwood Community Centre which had housed community workers

for nearly 20 years.

I hope you enjoy reading about all the adult learners events, news, learners

journeys and customers feedback from around Renfrewshire. If you have any

comment or feedback please contact our area office on 01505 335873 or e-mail

[email protected]

Supporting Learners to be: confidence Individuals, Responsible

Citizens, Successful Learners and Effective Contributors

Gordon Giles

Adult Learning & Literacies Services Manager (Acting)

January 2013

Newsletter

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Customer Service Feedback

REPORT ON CUSTOMER COMMENT BOXES IN LEARNING CENTRES

14 DECEMBER 2012

BACKGROUND

Learners/customers were invited to give a score on the service received from Adult

Learning and Literacies Services stating whether it was: Excellent, Good, Satisfactory,

Unsatisfactory, which are documented as follows:

Ninety eight comments cards were anonymously completed and inserted in the Learning

Centre comments boxes which gave the service very valuable feedback. The comments

regarding the service, the classes and tutors were all very positive. The only negative

comments were about housekeeping and the lack of a tutor for one class.

RECOMMENDATIONS

The Customer Comments box should be promoted to all Centres again, making it clear who

we are targeting an on what basis. For example, should housekeeping problems be

included?

Relevant groups should be advised how to go about getting funding for their own tutors. It

would be helpful if future printed cards could include which class the learner/customer is

attending so we can tell which classes the comments are about.

All Recommendations will be implemented by June 2013.

80%

9% 9%

2%

Excellent

Good

Satisfactory

Unsatisfactory

The centres surveyed were:

Bargarran Learning Centre

Foxlea Learning Centre

Glenburn Learning Centre

Southend Learning Centre

St James Learning Centre

West Johnstone Learning Centre

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Celebrating Achievement

17th May 2012 at Paisley Town Hall Adult Learning & Literacies

Services & Library Service had their annual Learners Certificate

Presentation Event. Over 300 learners came from all over

Renfrewshire to attend this event. Three brave learners Alma

Andrews, Yvonne McKechnie and Sharon Harvie also shared their

learning journey with the appreciative crowd. The evening‟s

entertainment was provided by Matthew Oliver (Guitarist from Paisley

Grammer School), Alison Buchanan (Gaelic singer from Adult Learning

& Literacies Services) and Isobel Drysdale (motivational speaker). The

certificates were handed out by Jacqueline Henry Convener of

Renfrewshire Council‟s Education Policy Board. Great comments from

the night were gathered by the staff.

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At Paisley Town Hall Adult Learning & Literacies Services celebrated

PALS (Providing Adult Literacies Services). The day was well

attended with learners, volunteers and invited guests. We had two

guest speakers, Clare El Azebbi (policy manager-Adult Literacies &

ESOL with the Scottish Government) and Mark Thomson a poet from

Dundee, who had poor schooling experience that did not stop him

from becoming an accomplished poet, performer and creative writing

teacher. At the event there was a number of workshops, which

included recipe making table, dyslexia information table, huge big

wordsearch containing the word PALS and much more. A lovely

buffet was put on to sustain everybody and a great day was had by

all.

Celebrating Achievement

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Celebrating Achievement

Adult Learning and Literacies Services ESOL team held a family

literacy event in Renfrew, where 10 families took part. The

families were a mixture of ESOL learners and their children and

local families. The purpose of the day was to give parents a

chance to engage with their children in a fun, and creative way.

The parents and children worked together to come up with a

story and illustrations based on one of 4 themes: pets, monsters,

holidays and the secret garden. Mandy Sinclair, a Renfrewshire

based artist was on hand to give children and parents support in

illustrating their stories and we had support of the councils

Mobile Crèche team who provided indoor and outdoor activities

to break up the day for parents and children alike.

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Literacy Project

There is a new literacy project coming to Renfrewshire which will work with families

and young people, and help them to develop their literacy skills and abilities. Funded

by Education Scotland, the Hotspot Literacies Project will target three of the most

deprived communities in Renfrewshire; Ferguslie, Moorpark/Renfrew West, and

West Johnstone Adult Learning and Literacies Team and Youth Servcies Team will

take the project forward, and will focus on encouraging families and young people to

improve their literacy skills and capabilities. It is expected the project will have a

significant impact on participants taking part and will provide a positive and life

changing learning experience

Councillor Jacqueline Henry, Convener of Renfrewshire Council‟s Education Policy

Board said: “This project will not only give support to families with literacy skills, but

it will help improve their confidence and self-esteem. Parents will be encouraged to

develop new skills to support their children‟s learning and help to have a positive

outlook on learning”. The Project will support families through a series of workshops

and events in Cochrane Castle Primary School; St David‟s Primary School;

Glencoats Primary School and St Fergus Primary School. The project will also help

young people aged 16-24 in Moorpark and Renfrew West who need additional

support with their literacies. It will also work with teenagers who are in the transition

stage of leaving school. The teenagers will be identified by working in partnership

with support staff in Renfrew High and Trinity High School.

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Between July and October, a group of young people aged between 16 and 24 years, who

attended the youth literacies sessions at the West Johnstone Learning Centre on Monday

mornings, carried out research to find answers to their question

As part of my studies for the Professional Graduate Diploma in Education (Adult Literacies),

this research informed a piece of collaborative work with Youth Services and Renfrewshire

Employability. Initially, the young people felt negative about their own educational

experiences and achievements in learning, and did not recognise the extent of their

engagement with literacies outside of these sessions. By taking photos of their own

everyday use of literacies, and completing the Lflfe literacies activities clock, provided by

existing research (www.lancs.ac.uk/lflfe), the young people were then able to recognise

their everyday literacies, which helped improve their learning and their ability to re-

contextualise or transfer it to employment contexts.

Taking on the role of „Researchers‟, the young people carried out observations and

interviewed staff and managers at Sainsbury Braehead and Renfrewshire Leisure. They

analysed the information gathered using a spidergram.

To avoid the young people saying what they thought I wanted to hear within the group work,

De Bono‟s concept, „parallel thinking‟ facilitated the development of reflection and critical

thinking. This helped question and challenge their thinking and developed mutual learning.

Through the young people‟s involvement in the research and interpretation of findings, we

were able to ensure changes or improvements made to services were genuinely beneficial to

young people. As this was written in academic form the report shall be re-written, and along

with findings shall be made available. Contact me at [email protected]

01505 335873 if you wish a copy of the report or further information.

creativity

caution

information

process

feelings

values

Youth Literacies (Research)

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Gaelic Classes

Gaelic Classes are aimed at any adults who are interested in learning to speak the

language and in understanding more about the culture. The classes, which are held

weekly, are informal, practical, and fun, and cater for differing levels of fluency – from

complete beginners through to advanced learners.

We currently have two level classes running in Renfrewshire weekly – an

Intermediate and Advanced class – and our new Beginners Gaelic Class is due to

start back in Early January.

Mòd Phàislig 2013

The Royal National Mòd is Scotland‟s premier Gaelic festival, which aims to

showcase the Gaelic language and culture to the wider world through music, dance,

drama, art and literature. The first Mòd was held in Oban in 1892, and since then

has travelled to many places throughout Scotland. Next year the Royal National

Mòd will be held in Paisley for the first time, and the Mòd Committee will be holding a

number of fundraising events to raise awareness of the Mòd and of Gaelic in

Renfrewshire. To find out more about Mòd Phàislig 2013, or to get involved, please

visit the:

Website at www.modphaislig.org,

Facebook at www.facebook.com/modphaislig2013

Twitter @ModPhaislig2013

Gaelic at Bookbug Sessions

Bookbug Sessions are free, fun-filled sessions of stories, songs and rhymes for

parents and children under 4 years. To raise awareness of the Gaelic language,

Paisley Central Library have agreed to include Gaelic songs as part of their Bookbug

Sessions in the library, which take place on Monday mornings between 11:15 and

11:45am.

For more information, please visit http://www.scottishbooktrust.com/node/70936

Gaelic News

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“I hope to be able to have some sort

of conversation with the locals when I

go back home to Islay.”

Gaelic Learners Comments

“I want to find out more

about the culture of my

home country.”

“I hope to learn the language,

and get exposure to the

culture.”

“I would like to communicate

with Granny Cathie in Gaelic.”

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Crèche Service

Adult Learning & Literacies Crèche Service

The crèche staff continued with the annual training programme, when they

recently completed the next stage of Pre-Birth to Three training taken from

the national guidance document entitled „Pre-Birth to Three: Positive

Outcomes for Scotland‟s Children and Families‟.

The document highlights the four key principles as laid down in UNICEF‟s

International strategy in the „Convention on the Rights of the Child (1989):

Rights of the Child

Responsive Care

Relationships

Respect

The training session covered the key features of the Role of Staff,

Attachments and Transitions. The training programme attributes to the

staffs‟ Post Registration Teaching and Learning as laid down by the

Scottish Social Services Council (SSSC) with whom the staff are required

to be registered as Childcare Practitioners.

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Learners Comments about Crèche

Services

“The crèche has been great for

my daughter; it has meant that

she can mix with other children

her own age”.

“If It wasn‟t for the Crèche

Service I would not have

been able to attend the

course”.

“Staff are so friendly and

approachable. My child goes

to crèche no problem and

comes out happy. I love it”.

“I have no doubts about leaving

my children in the crèche and

love seeing and hearing what

they have been doing all day”.

“It‟s great to know I can go into the course

and not have to worry about my boy”.

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Castlehead Learning Community News

Laura’s Story

Laura Anne Foley, who is 24, has been attending PALS (Providing Adult

Literacies Services) at Paisley Library on a Monday morning for 2 ½ years to

help with her dyslexia. With support from PALS volunteers she has

overcome her disability Aspergers Sydrome to achieve an SQA1 in

Introduction to Health and Social Studies. She also gained the confidence

to arrange and speak at an Aspergers Awareness seminar for Reid Kerr

Childcare students and staff, highlighting the problems facing those who

suffer from Aspergers Syndrome. She was then chosen by the Paisley Daily

Express as the case study for an article about lottery funding being allocated

to Aspergers charities. Her Supported Learning Tutor at PALS, Isobel

Sinclair, was so impressed by the progress that Laura had made, that she

nominated her for a Renfrewshire Council Quality Award for Learning in

2011. Laura received a Certificate at this Event and has since become an

Ambassador for the National Autistic Society in raising awareness of the

condition. She has proven that people can, with support, overcome their

disability to improve their lives as well as those of other people.

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Do You Remember

Do you remember Foxlea (P.L.A.N.)

Foxlea Learning Centre originally started out as P.L.A.N. (Partnership Learning Access Network) in

April 1998 along with West Johnstone P.L.A.N, with Gordon Giles as the Development Officer. The

original staff at Foxlea were: Liz Hamilton, Secretary, Jan McCafferty, Support Worker, Grace Ann

Morris and Freda Gillick, Outreach Workers.

The programme at Foxlea consisted of Computing for the Terrified, Internet Skills, Word Package,

Desktop Publishing and ECDL. As well as IT, students were also able participate in non IT classes

such as Maths & Business Numeracy, Sign Language and Introduction to Counselling to name but a

few, with students being able to gain SQA and HNC units.

P.L.A.N. also catered for the youth allowing the schools to have a slot in the programme as well as

providing after school classes. P.L.A.N achieved recognition 1999 during Adult Learners Week when

it received a Best Practice Award. It was shortlisted for a COSLA Excellence Award and recognised

by the Scottish University for Industry through Learn Direct Scotland for the quality of provision and

the support given to students at the centre. Following their learning experience with P.L.A.N. many

students moved on to college, improved their confidence and improved their job status. The PLAN

centre became Foxlea learning Centre and part of Community Learning Services in 2001.

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Gleniffer Learning Community News

Foxlea Multicultural Group

Foxlea Multicultural Group is a group of women who meet every Thursday 12:30-2:30

at Foxlea Learning Centre. We discuss and explore different aspects of culture,

customs and issues affecting women globally. We also participate in activities in

partnership with other agencies. Our most recent piece of work was in conjunction with

Renfrewshire Effort to Empower Minorities, (REEM) and focused on Black History

Month which covered all of October. We explored the topic in some depth and found it

really interesting and educational. REEM hosted an event to celebrate Black History

Month at Paisley Town Hall and we had a stall showcasing our work. We were

particularly proud of our representation of a, „Freedom Quilt‟ (see photo). Freedom

quilts were made by black slaves as part of an underground movement; they used

pictorial codes to guide escaping slaves to safety. One of our members, Cynthia also

gave a presentation alongside some musical examples of songs and spirituals

originating from the time of slavery. This was very well received.

We‟ve also enjoyed learning about alternative health and beauty remedies, Shagufta

and Zahida passed on their tips and knowledge on this subject. Food also features

quite highly on some occasions and we have sampled Nigerian Yam Balls from Ayisha,

Zahida‟s husband‟s Mushroom Pakora, and Agnes‟s Apple Cake to name but a few!

At the moment we‟re sharing Christmas traditions and practices and have also been

doing some Christmas crafts, we‟re fortunate to have an arty-crafty member of the

group-Stacey who gives us hints, tips and demos. We also have a student, Iona who is

preparing for a volunteering stint in Chile and can I say, our loss will be Chile‟s gain! Do

contact us if you wish to join our group, new members welcome.

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Gleniffer Learning Community News

Michelle’s Story

I started Foxlea without any confidence or any experience since leaving

school and I am now 33 years old. I have came out a much more confident

person than I thought I could ever be and I‟ve started other Reid Kerr courses

where I‟ll now receive recognised certificates. Doing this helps my daughter

see me going to different courses, as she‟s now in school which she started

this August. It is really great because she asks me what I have done that day

and I ask what she has done and we share our daily events and stories. I feel

this is very important for both of us and it has made her much more confident

within herself. She is also very proud of my achievements. I want my

daughter to appreciate that she has been brought up in a working

environment that is good enough for us both.

I am so glad I took this opportunity as it‟s helped me and my child become

much happier and so much more confident. I am looking forward to starting

more courses in the future when I have finished these courses as I enjoy

them so much, plus it gets me out and about and I am learning so much while

my daughter is doing the same at school.

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Gleniffer Learning Community News

I took an early retirement package from teaching in 2004 after 32 years

working within various local authorities and colleges. However, in 2011, I

decided to re-enter the job market.

I went along to a local Job Club, mainly for assistance in completing a CV, and

sourcing jobs, as I had not been in the job market for almost 40 years.

After a couple of weeks, the staff at the Job Club became aware of my skills in

IT, and I was asked if I would consider doing voluntary work, within the some

classes, which were running at the Learning Centre.

At first I was quite cynical about “Voluntary Work”, looking on it as a form of

cheap labour. However, after some consideration, I agreed to help.

After getting a Basic Disclosure certificate, I started working with this diverse

group of learners, e.g. young mums, job seekers and pensioners.

I now realise volunteering is not all about giving, but also about my own

personal satisfaction.

Another benefit I found from voluntary work is that it has filled a gap in my CV

from when I took early retirement. This, and the assistance from the staff at

the Job Club, has helped me find and commence part time work with

University of Glasgow. I have now also been successful in starting another

part time post with Renfrewshire Council as a Family Literacy Worker. This

will, hopefully, open even more doors to further employment opportunities.

Ian‟s Journey

As a volunteer

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Gryffe Learning Community News

Last year, most of my time was spent looking after my grandchildren and

picking them up from nursery. They are now in school until 3 O‟clock so I‟ve

got time to spend on myself. I decided to do the computer course as this is

something I‟ve always wanted to learn so I could help my grandchildren when

they have to use the computer for their homework. I didn‟t have the skills; I

noticed the flyers for the beginner‟s class in Cargill Hall so I thought I would

enrol. It was a big thing for me as I felt not being able to use the computer at

my age was embarrassing. I was nervous when I went to enrol but staff were

lovely and made me feel welcome and at ease. I think a lot more older people

would benefit from these skills and I am grateful for this chance.

Alice‟s Thoughts

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Johnstone Learning Community News

The West Johnstone Multicultural group meets every Wednesday morning

and is made up of women of different nationalities, cultures, faiths and ages.

We share our experiences of living in Scotland and in other countries around

the world and encourage each other to share our languages, food, customs,

festivals and celebrations throughout the year.

We have lively discussions exploring a range of life issues in a safe

environment where we listen to each other‟s opinions and welcome the fact

that we all come from different perspectives. This helps us solve problems, set

goals and generally support and encourage each other in a friendly and

informal atmosphere. Above all, it helps us increase our confidence, our

knowledge and understanding of others and is lots of fun!

Multicultural Groups Meet:

Foxlea Learning Centre - Thursday 12:30 till 2:30pm

West Johnstone Campus – Wednesday 9:30 till11:30am

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Johnstone Learning Community News

Marion’s Journey

I was first introduced to Adult Learning and Literacies about 12 years ago, at that time

I was a stay at home mum with four daughters, lacking confidence. Many times I saw

leaflets and notices about a group that was being held in Todholm Primary School

with crèche facilities, I wasn‟t brave enough to walk through the door but it didn‟t stop

me hoping one day I would be able to do so. Three months later I attended my first

group and I haven‟t looked back since. I loved all the courses and my daughter

Aimee enjoyed the crèche, I gained friends, confidence and a new found self belief. I

really did matter. While attending the course a job position came up (a sessional

post) within Renfrewshire Council and I was delighted to be offered the position as a

Parent Enabler, this meant I would be working in schools with parents and their

children in the Renfrewshire area, within my time at the post the families were

encouraged to use story sacks, play along maths and curiosity bags, I could see the

children loved spending some special time with their parents. The parent enabler

project was a great success and won many awards, I was so proud to be part of it.

Unfortunately after six years the funding ran out. I was then offered a sessional post

as an outreach worker, within this role I promote free learning for adults within

Renfrewshire, we also promote PALS (Providing Adult Literacies Services) and ESOL

(English Speakers of Other Languages) within the community. I am still taking

advantage of the classes provided within the learning centres; I have taken part in

Computer Classes, Steps to Excellence, Parenting, Speakeasy and psychology, at

the moment I am doing Introduction to Counselling. I love having access to all the

classes and I'm always very excited to see if any new classes are available as the

service promotes lifelong learning. I was recently offered a sessional post with

Renfrewshire Council as a Literacy Group Worker, after training I now feel confident,

excited and ready to give it my best shot!!

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Linwood Learning Community News

Adult Learning & Literacies Services were part of Linwood for many years.

Sadly it is now demolished to make way for a new Sports Complex. The

Linwood Community Centre was opened in 1992.

Many learners were welcomed through our doors and participated in wide

variety of classes including literacies, personal development and computing,

many of which were delivered in partnership with Reid Kerr College.

Linwood Learning centre was a vital community resource for linking people

and groups together and used for a wide variety of activities such as hosting

local clubs, dancing and keep fit and summertime Family Fun Days.

Linwood was also the home of “The Linwood Line” community newsletter

which kept everyone informed of local news and the community cafe was a

central meeting point for many local people.

Special thanks go to the caretaker Andy Love who greeted everyone with a

cheery smile, also thanks to the Management Committee for their hard work,

dedication and years of service to Linwood Community. We would also like to

say a huge thank you to the people of Linwood who made us so welcome.

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Paisley Grammar Learning Community News

Jane Learning Curve

In August 2010 I was approached at toddlers group by a woman telling me about

local computer classes for a technophobe like me. Initially I said no, but when the

following week my mother in-law called me to say she was going to wee class and

was getting a laptop, I had to do something. Then Carolann called me about a

beginner‟s computer class with a crèche. It sounded perfect. Southend Learning

centre was just around the corner, and the skills would help with my boys‟

schoolwork. I heard myself say yes.

Carolann was encouraging and patient. I logged on and learned about mouse

control. The class was over too quickly and I started looking forward to Mondays. I

was learning and enjoying myself. After a few weeks Carolann suggested I join

another class in the centre, I thought why not. Within a year I had completed

access3, intermediate 1 and 2 computing.

By June 2011 I had thought I had gone as far as I could go at Southend when

Carolann suggested volunteering. I jumped at the chance and I really enjoy it. I am

helping in 2 classes and have found it really good fun. I am still no expert but I

love enabling people to access more opportunities through sharing my skills. In

February I enrolled at Reid Kerr to do the ECDL, and in October I applied for a

position of Pool Tutor with ALLS and was lucky enough to get it.

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Parkmains Learning Community News

After severe storm damage in January 2012, following the completion of a major

refurbishment, Bargarran Learning Centre opened up its doors to the community

on Friday 23 November 2012. Old and new learners were welcomed with a

smile and a warming cup of tea.

Many thanks go to all the people involved in getting the Learning Centre up and

running, to Gordon Giles, Adult Services and Literacies Manager, Kenny

McDonald, Senior Building Surveyor, Wendy Bulloch , Senior Clerical Officer,

who co-ordinated the refurbishment from the start and a special thank you to

the I.T. staff for their fantastic support.

A full programme of learning classes will start again in January 2013 which will

be published shortly in the new Adult Learning Opportunity Brochure. If you are

interested in learning a new skill for example Helping your Child with Homework,

Driving Theory Test, Police Entrance Examination to name but a few, are

courses that will be available at no cost. Crèche facilities may be also available.

This is a brand new facility so, please, give the staff a call on 0141 812 4660

who will be happy to assist you.

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‘SMART Women‟ are a Personal and Social Development Group

who are enjoying their Confidence Building course at Bargarran

Learning Centre in Erskine.

Parkmains Learning Community News

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Renfrew Learning Community News

Adult Learning and Literacies Services recently provided an ESOL (English for

Speakers of Other Languages) Volunteer Training programme in order to

recruit further volunteers as the ESOL provision across Renfrewshire has

expanded over the past year. Nine volunteers were recruited onto the

programme; where they explored cultural differences; what it feels like to be an

ESOL learner and how to support learners with speaking, reading, writing and

listening. The training ran over 5 full day sessions.

The training was well received by the participants who provided positive

feedback. Participants commented that the training was:

“Clearly taught, making me aware of how learners may feel when learning

English.”

“Lots of fun, a brill learning experience.”

“It was well delivered with an enjoyable atmosphere.”

All volunteers are waiting to be matched with an appropriate ESOL Session to

put their newly acquired skills into practice.

Adult Learning and Literacies Services are committed to providing

opportunities for adult volunteers; and to train and equip them with knowledge

and skills that they can use in their communities. ESOL provision provides a

particular niche where volunteer support is welcomed. ESOL learners come to

sessions with a variety of differing needs whether this is educational or cultural.

Some learners may have had very little schooling and therefore do not have

literacy in their own language, others may have little English and others may be

at a higher level where they require work to challenge them and all of these

learners may be in the one class. For these reasons volunteer support plays a

vital role in meeting the needs of learners.

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Learner’s comments

Providing Adult Literacies Services (PALS)

“I can see an improvement in my reading

however I am still struggling a bit with

spelling. I am also getting better with

numbers. It‟s good coming along to PALS.

I am getting to meet people and I feel very

comfortable within the session. I am

hoping to achieve my goals, hoping that

this will help me in all areas of my life”.

“I needed to learn about measurements as

I was working with chemicals, this was

when I started to go to PALS for help. My

reading is getting better, and my maths,

which is important for the job I do”.

Work Club Participant Feedback

“I came along last week, I thought I knew all about

seeking for jobs, however I have learned so much, I

am in the process of fixing my CV and have learned

how to use a memory stick”.

“When I went to sign on, I got

referred to a personal advisor in

the Jobcentre. My advisor

highlighted the work club to me

and I came along to Glenburn.

This is my first day”.

“It‟s been good to see new faces, the advice has

been very useful, it helps me to talk to others and

hear the routes they have taken. I have learned

about new web-sites to search”.

Open day Guidance Attendee Comments

“Staff saw me straight away and

explained the course I could do. I was

amazed at how many people were here”.

“Lovely to be out in the community,

meeting people face to face”.

“Open day was very helpful, lots of

information, all these classes help

in self development”.

“A worthwhile visit to the open day,

I‟d love to learn more about

computers”.

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Information

Future Events to look out for:

January 2013

Adult Learning Opportunities Booklet

8 March 2013

International Women‟s Day.

May 2013

Adult Learners Certificates Presentation.

Adult Learners Week.

August 2013

Adult Learning Opportunities booklet.

Open Day‟s Learning Centres.

8 September 2013

International Literacy Day

September/October 2013

Family Learning Week

October 2013

MOD/Spree

How to contact us:

Adult Learning & Literacies Services West Johnstone Community Learning Centre West Johnstone Shared Campus Beith Road Johnstone PA5 0BB Telephone: 01505 335 873

Email: [email protected]

Website: www.renfrewshire.gov.uk and click on education and

learning and then click adult and community learning.

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Main Contacts

Bargarran Learning Centre c/o Bargarran Community Centre

Bargarran Square Erskine PA8 6BS

Tel: 0141 812 4660

Beechwood Learning Centre Shortroods Road

Paisley Tel: 0141 887 8625

Bridge of Weir Learning Centre

Cargill Hall Lintwhite Crescent

Bridge of Weir Tel: 01505 614 012

Foxlea Learning Centre c/o St Pauls Primary School

Orchy Crescent Foxbar

PA2 0NN Tel: 01505 816866

Glenburn Learning Centre

c/o Glenburn Library Fairway Avenue

Paisley PA2 8DX

Tel: 0141 884 8000 or 0141 884 8060

Southend Action Centre 57 Stock Street

Paisley PA2 6NL

Tel: 0141 849 6245

St James Community Education Centre St James Primary School Annexe

Off Brown Street Renfrew

Tel: 0141 886 1604

Renfrewshire Libraries Tel: 0300 300 1188

www.renfrewshire/gov.uk/libraries

West Johnstone Community Learning Centre West Johnstone Shared Campus

Beith Road Johnstone PA5 0BB

Tel: 01505 335873