WHO ARE WE?WHO ARE WE?

M.I.S OBJECTIVESM.I.S OBJECTIVESTo enable the Administration to work To enable the Administration to work efficiently and effectively by providing efficiently and effectively by providing continuous, reliable and secure services for continuous, reliable and secure services for their IT needstheir IT needsTo ensure appropriate access for the To ensure appropriate access for the Administration to required information and Administration to required information and ensure that this is reliable and consistentensure that this is reliable and consistentTo ensure that available and planned IT To ensure that available and planned IT provisions are used effectivelyprovisions are used effectively

M.I.S. RESPONSIBILITIES (1)M.I.S. RESPONSIBILITIES (1)

To design and develop information systems To design and develop information systems which promote efficient and effective use of which promote efficient and effective use of resourcesresources

To introduce new applications to improve the To introduce new applications to improve the quality and quantity of management quality and quantity of management informationinformation

To provide application support for the To provide application support for the institution planning processinstitution planning process

M.I.S. RESPONSIBILITIES (2)M.I.S. RESPONSIBILITIES (2)To devise appropriate methods for the To devise appropriate methods for the dissemination and control of management dissemination and control of management information in conformance with institutional information in conformance with institutional policiespoliciesTo advise on procurement policies which will To advise on procurement policies which will assist in achieving these aimsassist in achieving these aimsTo promote and provide training to improve To promote and provide training to improve the efficient and effective use of management the efficient and effective use of management informationinformation

WHAT DO WE DO?WHAT DO WE DO?

Operational support and systems Operational support and systems management for administrative hardware and management for administrative hardware and applications softwareapplications software

Project management servicesProject management services

Applications design, development and supportApplications design, development and support

SUPPORT & SYSTEMS ADMINSUPPORT & SYSTEMS ADMIN

SecuritySecurity– BackupsBackups– User access User access

Database administrationDatabase administration

Application managementApplication management

PC administrationPC administration

Contingency planning - disaster recoveryContingency planning - disaster recovery

PROJECT MANAGEMENT PROJECT MANAGEMENT SERVICESSERVICES

Managers and users all want good project Managers and users all want good project management….management….

……. unless it affects what they want to do. unless it affects what they want to do

OBJECTIVES (1)OBJECTIVES (1)

Realistically assess project complexityRealistically assess project complexity

Develop a comprehensive project proposal Develop a comprehensive project proposal and/or scope documentand/or scope document

Develop an agreed action planDevelop an agreed action plan

Establish an appropriate project Establish an appropriate project implementation teamimplementation team

OBJECTIVES (2)OBJECTIVES (2)

Prevent users from mistaking every half-baked Prevent users from mistaking every half-baked idea for a viable projectidea for a viable project

Prevent managers from overlooking the Prevent managers from overlooking the stakeholdersstakeholders

Prevent users or managers from developing Prevent users or managers from developing unrealistic goalsunrealistic goals

““WE NEED THIS PROJECT WE NEED THIS PROJECT YESTERDAY”YESTERDAY”

APPLICATIONS DESIGN, APPLICATIONS DESIGN, DEVELOPMENT AND SUPPORTDEVELOPMENT AND SUPPORT

Systems integration - talking to each otherSystems integration - talking to each other

In-house developmentsIn-house developments

MIS PROJECTSMIS PROJECTS

Mainly in-house developments but also Mainly in-house developments but also systems integration and package systems integration and package implementationimplementation

Almost entirely user-driven – what the user Almost entirely user-driven – what the user wants not what we think they should havewants not what we think they should have

AISGAISG

The Adminsitrative Information Systems The Adminsitrative Information Systems GroupGroup

Heads of Section + MIS Manager + Deputy Heads of Section + MIS Manager + Deputy Director REO (Business Development)Director REO (Business Development)

Meets termly + SeptemberMeets termly + September

The Project CycleThe Project Cycle

September September – Final Report previous yearFinal Report previous year– Draft projects table for coming yearDraft projects table for coming year– Tentative prioritisationTentative prioritisation

October/November October/November – Project priorities approvedProject priorities approved

February and AprilFebruary and April– Project progress reportsProject progress reports

ADMINISTRATIVE INFORMATION SYSTEMS PROJECTS 2006/07 - Final Report

MANDATORY / ESSENTIAL

Project Ref. Project Title Costs Principal Staff Resources Status

05/10 UCAS HERCULESUCAS are introducing a new real-time online service called HERCULES for the two-way transfer of admissions data. This will replace the current Marvin batch system (due to be withdrawn at end of AY 2007).

Budget – none required

MIS Senior Analyst Programmer (3 months)

Test data exchange planned for Nov 2006Completion target April 2007.Initial test data transfers completed successfully. Currently pressing UCAS for more meaningful test data based on our own data. Further tests carried out but still NOT possible to test making of offers and processing associated responses. UCAS contacted again but so far intransigent. Test connections and basic data transfers completed. Basic transactional tests completed successfully but further work will be required in 07/08 to ensure that more complex transactions are processed correctly and that the interface process can be fully automated.

05/12 PAYROLL/HR PHASE II – HR/PERSONNEL SYSTEM (INCLUDING STAFF DATA INTEGRATION)Current system obsolete

£87k Personnel: project coordinatorISS: staff for data reconciliation/migration, possible as project manager.Possibly programming staff input for initial “quick wins” to release Personnel staff for implementation work.Finance: for integration with Payroll and Establishment Control issues

The initial plan to implement the TeamSpirit HR module is currently on hold. Further work on improving staff data feeds to other systems ongoing. Systems for the handling of visiting staff integrated more closely with "normal" staff processes and the transfer of teaching staff to the CMIS timetabling system enhanced.

05/15 MSP (MODULAR STUDY SCHEMES DATABASE)Phase 2: to cover HHS, Southend, and Modular Study Programmes, including modular Masters. Construction of credit accumulation and related administration systems for MSPs

Budget – none required

Academic Section:ISS: System Analyst Programmer (6 months)

Retrofit of existing Modular and Occasional study schemes to new structure due to complete 1/12/06. All preparatory work (credit accumulation etc.) due for completion Jan 2007. First phase work (credit accumulation) due for completion April 2007. Phase two (assessment processes) required by May 2007.Preparatory work completed on schedule and phase 1 work now in progress. Phase 1 work completed on time and presentations to staff favourably received. Phase 2 work now in progress and on schedule. EDS asked for primary contact and outline enhancement specification/issues document for development of additional functionality for their needs. Phase II functionality to handle credit accumulation and manual entry of assessment live - user training underway. Some residual work remains for 07/08 the two main phases of this project for 06/07 are complete.

ADMINISTRATIVE INFORMATION SYSTEMS PROJECTS 2007/08 - DRAFT

MANDATORY / ESSENTIAL

Project Ref.

Project Title Costs Principal Staff Resources Status

05/08 FINANCIAL SYSTEMS REVIEW Budget £1.6m over 6 years. (See P&B/FL)

Extensive  

05/10 UCAS HERCULESUCAS are introducing a new real-time online service called HERCULES for the two-way transfer of admissions data. UCAS testing facilities have been minimal therefore MIS staff time will be required during October and November 2007 for detailed testing to ensure that the new system is operating correctly.

Budget – none required

MIS Senior Analyst Programmer (1 month)

 

05/15 MODULAR STUDY SCHEMES (MSP) DATABASEPhase 3 objectives:- a) Examination Results Processingb) degree congregationc) awards and transcripts.

Budget – none required

Academic Section:ISS: System Analyst Programmer (3 months) + Analyst Programmer (1.5 months). Deadline May 2008

 

06/03 HESA – IMPLEMENTATION OF NEW HESA RETURN SYSTEMTo include improved verification of data from validated institutions and implementation of the recommendations of the SUMS HESA/HESES review. Trial 07/08 HESA return scheduled for completion 31/3/08.

Budget – none required

Academic Section: Database Coordinator (4 months)ISS: System Analyst Programmer (2 months) and Analyst Programmer (4 months)

 

06/05 EXAMINATION RESULTS PROCESSING SYSTEM (ERPS) - IMPLEMENTATION OF NEW RULES OF ASSESSMENT

Budget – none required

Systems Analyst Programmer 6 months in 2007/08

 

07/01 INTEGRATED HUMAN RESOURCES (IHR) MANAGEMENT SYSTEM (Including Establishment Control and Staff Cost Forecasting)

£500k + £35k from 05/07 and £87k from 05/12

   

How do Departments feed in to the How do Departments feed in to the process?process?

DA’s meetingDA’s meeting

Systems Administration OfficeSystems Administration Office

HoSHoS

MISMIS

Getting the balance right….Getting the balance right….