acnl jenni jepsen leadership event 01122015 empowering peopleisimpossible
TRANSCRIPT
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EMPOWERING PEOPLE IS IMPOSSIBLEThe neuroscience of intrinsic motivation
Jenni Jepsen
@jenniindk
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2. a management practice of sharing information, rewards, and power with employees so that they can take initiative and make decisions to solve problems and improve service and performance
empowerment
/ɪmˈpaʊəmənt/ (noun)
1. the giving or delegation of power or authority; authorization
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Empowered peopleEmpower people
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• Decision-making
• Emotion control
• Higher-level thought
• Mental flexibility
• Goal-oriented behavior
Prefrontal
Cortex (PFC)
THINKING REGION OF THE BRAIN
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Limbic System
• Long-term memory
• Old habits
• Reward, pleasure
• Fear
• Prejudice
FEELING REGION OF THE BRAIN
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WHAT GETS IN THE WAY OF GIVING CONTROL?Common obstacles Agile leaders face on the journey
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Busy-ness
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Contradictory messages
in the environment
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Policies & procedures we ”have to” follow
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Stress
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Old habits
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WE’RE WIRED TO STAY IN HABIT MODE
Doing what we know
takes less energy
for the brain.
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CREATING NEW HABITS
1. DECIDE on a behavior change –
Choose one thing and DO it.
Pay attention, attend to it! (Act your way to new thinking.)
1. Feel good about the results of
the change (get ”rewarded” through
positive feedback).
1. Repeat.
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It’s up to you to create an environment
where people feel empowered.
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What would be the physical evidence
that people in your
organization feel empowered?
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How can we
act our way
to new thinking?
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What’s your nudge ?ACT YOUR WAY TO NEW THINKING
1. By yourself, come up with the one thing you would like
to improve about yourself.
3. Now, in your group of 2, brainstorm specific things you
(each person) could do to ”act your way to new thinking.”
4. Take that idea, and create your own nudge.
2. Get into groups of 2, and share and discuss WHY you
want to work on this.