achievingbusinessexcellence
TRANSCRIPT
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AchievingBusiness
Excellence
by Samurai
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This presentation is my visual understanding ofJohn Spences Manifesto Achieving Business Excellencepublished by ChangeThis http://changethis.com/46.01.AchievingExcellence
You can later use the original Manifesto as a handout.
http://changethis.com/46.01.AchievingExcellencehttp://changethis.com/46.01.AchievingExcellence -
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key elementsform the foundation
for Achieving Business Excellence
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High
qualityproduct
Solid
financials
Change is
inevitable
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1. you must produce a high-quality product or service
All sustainable business success is built on delivering realvalue to the customerperiod
2. you need to have a solid handle on your financials
If you arent managing cash flow, you wont be managing
much for long!
3. change is inevitable
Markets shift, consumer preferences change, new
competitors appear, technology advancesand so must you
$100 photo by bigevil600http://www.sxc.hu/photo/984947
I am using these boxes to substitute narration with John Spences words.
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This presentation is my visual understanding ofJohn Spences Manifesto Achieving Business Excellencepublished by ChangeThis http://changethis.com/46.01.AchievingExcellence
You can later use the original Manifesto as a handout.
And boxes like this for my own words.
http://changethis.com/46.01.AchievingExcellencehttp://changethis.com/46.01.AchievingExcellence -
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common elementsfor great companies
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1.
vivid vision
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1. vivid vision:
A clear and well-thought-out vision of what you are tryingto create that is exceptionally well communicated to
everyone involved.
Imagine photo by jeffpearcehttp://www.flickr.com/photos/jeffpearce/473580035/
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John Lennons Imagine is a vision Imagine all the people living life in peace.
It is clear and well-thought-out vision of what he was trying to createand is exceptionally well communicated to everyone involved
to millions of people around the globe.
1.
vivid vision
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2.
best people
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2. best people:
Superior talents who are also masters of collaboration.
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2.
best people
The winning sports teams, like Brasils soccer team, are full of stars.
But the stars are not enough unless they play as a team!
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3. a performance-orientedculture
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3. a performance-oriented culture:
One that demands flawless operational execution,encourages constant improvement and innovation, and
completely refuses to tolerate mediocrity or lack of
accountability.
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Toyota and Lexus are perfect examples of a culture whichdemands flawless operational execution,encourages constant improvement and innovation,
and completely refuses to tolerate mediocrity.
3. a performance-orientedculture
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4. robust communication
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4. robust communication:
Open, honest, frank and courageous, both internally andexternally.
Happy family photo by simmbarbhttp://www.sxc.hu/photo/983338
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A healthy family needs open, honest, frank and courageous, communicationin sickness or health, for better or worse.
Same applies to successful businesses, for both their internal and external
communication, for better and worse messages.
4. robust communication
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5. a sense ofurgency
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5. a sense of urgency:
The strong desire to get the important things done whilenever wasting time on the trivial.
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When you need a first aid kit, you havea strong desire to get the important things donewhile never wasting time on the trivial.
The kit contains just what you need, and nothing unnecessary.
5. a sense ofurgency
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6.extremecustomer focus
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6. extreme customer focus:
Owning the voice of the customer and delivering whatcustomers consider truly valuable.
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6.extremecustomer focus
A local man selling ice cream anddrinks to tourists on a beachis an expert on customer focus.He knows what you need, he createsan instant need among children, and
he is able charge premium price.
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Achieving Business Excellence
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by Samurai
http://managerstoolbox.blogspot.com/
I hope my visuals help you to
better internalize and rememberJohn Spences Manifesto
Achieving Business Excellence
http://changethis.com/46.01.AchievingExcellence