abridged volunteer training
TRANSCRIPT
Welcome!
• Hoshicon started as a one-day event at UNCC attracting a few hundred attendees. It quickly grew to a three-day event with around 4,000 attendees.
• Currently Hoshicon has over 50 staffers
Our Mantra
• Our goal is to create the best experience we can for our attendees
• Hoshicon is for the attendees
Code of Conduct• Remember that Hoshicon is for the attendees. Remain courteous and
patient.
• Staff and volunteers are a team — defer to staff in times of crisis
• Be on your best behaviour! You are a reflection of our convention!
• Do not do anything that you wouldn’t want a volunteer of a convention you were attending to do.
• Please eat, sleep, drink and shower.
• Do not invite your friends to con ops and keep all areas clean.
• Do not consume alcohol while on duty.
How to Identify Staff• All on-duty staff members are required to wear Hoshicon staff t-
shirts (mock-up coming soon)
• Staff members are also given a different badge than regular attendees (staff and volunteer badges are jumbo-sized!)
• Executive staff may be wearing business casual clothes
• Volunteer members may also be given yellow vests but do not get t-shirts
• Staff members and select volunteers will have walkie-talkies/radios!
Your First Shift• Make sure you have your regular attendee badge! (Registration will give you
priority if the line is long! Tell them that you are a volunteer.)
• Head to con ops on the second floor of the hotel.
• Locate a volunteer staff member and sign in!
• Trade in your attendee badge for a volunteer badge.
• Information will given to you on where to head!
• When your scheduled shift is over, head back to con ops to sign out and get back your attendee badge.
• Always sign in and out!