about aia hong kong & macau · 2019-06-01 · aia group was established in 1919 and began its...
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AIA Group was established in 1919 and began its operations in Hong Kong in 1931. Over the years, AIA Hong Kong & Macau has been leading the industry with its forward-looking vision, offering customers the most appropriate protection and financial solutions, and meeting their needs and aspirations in different life stages. Guided by its steadfast belief in “creating shared value” for different stakeholders as well as the society, AIA Hong Kong & Macau is committed to playing a leading role in driving the economic and social development of Hong Kong and across the Asia-Pacific region, fulfilling its commitment to the economy and community, helping people live healthier, longer, better lives.
A Century of Success
• Founded in Shanghai in 1919; close to 100 years of history in Asia-Pacific• The largest independent publicly listed pan-Asian life insurance group• Began operations in Hong Kong in 1931 and has a presence in 18 markets
• Market capitalisation has trebled1
since public listing in 2010• Total assets of US$216 billion2
• AIA Group Limited (Stock Code : 1299) is the 4th largest constituent stock of the Hang Seng Index3
• AIA Group has been the top MDRT company in the world for 3 consecutive years4
• Credit Ratings – AIA International Limited S&P5 : AA- / Stable Moody’s6 : Aa2 / Stable
Globally RenownedSolid Foundations
aia.com.hk
• “AIA”, “the Company” or “the Group” herein refers to AIA Group Limited and its subsidiaries.
• “AIA Hong Kong & Macau” or “AIA Hong Kong” herein refers to AIA International Limited (Incorporated in Bermuda with limited liability).
March 2018
About AIA Hong Kong & Macau
• Value of New Business (VONB) of US$3,512 million 28%
• Annualised New Premiums (ANP) of US$6,092 million 19%
• VONB margin up 4.1 pps to 56.8%
• Total weighted premium income (TWPI)
of US$26,147 million 18%
• EV Equity of US$51,775 million US$8,125 million
AIA Group Limited Annual Results as at 30 November 2017 (Year-on-Year Growth)
Source: AIA Group Limited Annual Report 2017
Multi-channel DistributionProfessional team
• Over 14,900 financial planners10 and a devoted team of front- and back-end staff strive to deliver excellent service and operating efficiency.• Focused on “Premier Agency” strategy to enhance talent development. Founded AIA Premier Academy in 2011 to recruit and cultivate high-calibre young talent.• Built long-term partnerships with Citibank, China Construction Bank (Asia) and Public Bank (Hong Kong), to provide customers with convenient and suitable insurance services through their extensive banking network^.• Provides a comprehensive range of products and services to different customer segments through large-scale and established Independent Financial Advisors.
ProductsOver80Well-rounded services
• Offers customers a wide selection of over 80 products to meet their protection and financial needs - ranging from individual life, group life, accident, medical and health, mandatory provident fund, personal lines insurance to investment-linked products with numerous investment options; dedicated to providing superb product solutions to meet the financial needs of high net worth customers.• The game-changing “AIA Vitality” programme offers instant premium discounts and rewards customers for pursuing healthy lifestyles.• Innovative digital platforms facilitating a convenient, customer-oriented experience.
Million CustomersClose to2.9Largest number of policies
• Has the largest number of policies in Hong Kong7, serving close to 2.9 million customers8. Approximately one in four medical insurance policyholders is an AIA customer9.
Hong Kong : (852) 2232 8888
Macau : (853) 8988 1822
AIA Hong Kong & Macau
Macau
Hong Kong
Kowloon
Centrally located in the heart of Hong Kong and Macau’s business districts, including the iconic AIA Central.
AIA Wealth Select Centres in multiple strategic locations offer customers all-round services, ensuring ease and convenience in application procedures.
• AIA Central
• AIA Tower, North Point
• AIA Building, Wan Chai
• AIA Hong Kong Tower, Quarry Bay
• AIA Financial Centre, Prince Edward
• AIA Kowloon Tower, Kwun Tong
• Avenida Comercial de Macau
Strategic Locationsin Hong Kong and Macau
1 Bloomberg (as at 28 February 2018)2 AIA Group Limited Annual Report 2017 (as at 30 November 2017) 3 www.hsi.com.hk (February 2018)4 https://www.mdrt.org/companies (as at 1 July 2017)5 AIA Group Limited website (as at 31 December 2017)6 AIA Group Limited website (as at 31 December 2017)7 Provisional statistics of the Insurance Authority on Hong Kong long term insurance business from January to December 2017. The policies refer to the Direct Inforce Business of Individual Life and Annuity (Classes A & C) and Other Individual Business (Classes B, D, E & F).8 AIA Hong Kong internal data (as at 31 December 2017)
9 The Hong Kong Federation of Insurers’ 2015 position paper on the Consultation Document on the “Voluntary Health Insurance Scheme” and 2015 AIA internal reference data based on persons insured. AIA commissioned GfK Hong Kong to conduct a survey on medical expenses in Hong Kong in April 2015.10 As at 31 January 201811 Policyholder and shareholder investments only; excludes investment-linked investments.12 Amounts included at fair value.13 AIA Company Limited, a subsidiary of AIA Group Limited.^ The banks herein are authorised distributors and agents of AIA Hong Kong.* Bloomberg Businessweek / Chinese Edition : Financial Institution Awards 2016; The Hong Kong Federation of Insurers : Hong Kong Insurance Awards 2017; Hong Kong Association for Customer Service Excellence : Customer Service Excellence Awards 2017; Reader’s Digest : Trusted Brand Platinum Award – Insurance Company for Hong Kong 2017; Aon Hewitt : Best Employer Hong Kong 2017
Investment Management
• Stationed in Hong Kong, the Group investment management function works closely with in-market investment teams of seasoned professionals, leveraging their extensive local knowledge to establish best practice, achieve consistency and maximise efficiency. • Group’s investment management function is an integral component of the business, meeting asset-liability and financial management objectives line up while supporting product design and development to meet customers’ protection and investment needs.
Reputation and Recognition
• The Group’s lead insurance regulator is the Insurance Authority (IA). The Group’s principal operating company is AIA Co.13, a Hong Kong-domiciled insurer. • As at 30 November 2017, the total available capital for AIA Co., the main regulated entity, was US$8,248 million as measured under the Hong Kong Insurance Ordinance (HKIO) basis, resulting in a solvency ratio of 443% of regulatory minimum capital compared with 404% at 30 November 2016. • The higher solvency ratio was driven by the strong growth in retained earnings and the positive effect of short-term capital market movements on the investment portfolio and statutory reserves, partly offset by dividends to the Company.
Regulatory Capital Solvency Ratio of AIA Co.
As at 30 November 2017
Total available capital 8,248
Solvency ratio (%) 443%
Regulatory minimum capital (100%) 1,862
Prudent Fixed Income Portfolio11
6%
52%
42%
6%
53%
41%
As at30 November
2017
As at30 November
2016
Loans and Deposits
Corporate Bonds andStructured Securities
Government andGovernment Agency Bonds
Source: AIA Group Limited Annual Report 2017
The Hong Kong Federationof Insurers
Hong Kong InsuranceAwards*
Hong Kong Association forCustomer Service Excellence
Customer ServiceExcellence Awards*
Reader’s DigestTrusted Brand
Platinum Awards(Hong Kong)*
Aon HewittBest Employer
Hong Kong*
Bloomberg Businessweek / Chinese Edition
Financial InstitutionAwards*
Total Investments
US$ millions, unless otherwise statedAs at
30 November 2017Percentage
of total
Total policyholder and shareholder
Total Investments
160,327 87%
13%
100%
Total unit-linked contracts and consolidated investment funds
24,231
184,558
Source: AIA Group Limited Annual Report 2017
Policyholder and Shareholder Investments
US$ millions, unless otherwise stated
Participating funds
Government and government agency bonds11,089
2,037Corporate bonds and structured securitiesLoans and deposits
Corporate bonds and structured securitiesLoans and deposits
Subtotal – Fixed income investments
Other policyholder and shareholder
Government and government agency bonds
Subtotal – Fixed income investments
Subtotal other policyholder and shareholder
Total policyholder and shareholder
Source: AIA Group Limited Annual Report 2017
As at 30 November 2017
Percentageof total
6%7%
1%
29%37%
4%
22,711 14%
Subtotal participating funds 30,323
111,619
19%
70%
130,004 81%160,327 100%
9,585
Equities
Investment property and property heldfor own use12
73249
DerivativesCash and cash equivalents
468
5,82959,34346,447
6,822 4%
1%
--
-
Equities
Investment property and property heldfor own use12
279
1,584
Derivatives
Cash and cash equivalents
5,581
10,941 7%
3%
1%
US$ millions,unless otherwise stated
Source: AIA Group Limited Annual Report 2017