Totalflow Measurement and Automation2012 Conference - Event Guide

ABB Measurement Products

Power and productivity for a better world™

Power and productivity for a better world™

2 Welcome | Totalflow Measurement & Automation Conference

Greetings!

Thank you for attending this year’s conference. We are so excited to make this a reality each year. At ABB, we value the relationship we have with our customers. We also see this as a great opportunity to hear from you personally each year.

Our engineers, training department, customer service and sales force are all here in one place, waiting to hear any and all feedback you provide. We strive to bring you one simple ABB where all of our measurement products are integrated into a package that works cohesively. You can find out more at our listening posts or by going to any of the product update sessions.

We are so excited to bring you industry expert T. Boone Pickens as our keynote speaker this year!

We hope you get a lot out of this year’s conference. Please don’t hesitate to stop and introduce yourself if you see us in the hall. We would love to hear how we can help your business grow!

Sincerely,Totalflow Management Team

Left to right: Raymond Crow (Manager of Research and Development), Loyd Qualls (Operations Manager), Gayle Lester (General Manager), Peter Som de Cerff (Senior Manager Project Engineering), Man Girn (PMU Controller), Not pictured: Scott Peterson (North American Sales Manager)

Thank you for attending Totalflow’s 2012 Measurement and Automation Conference.

03 Keynote Speaker04 Topic Descriptions05 Focus Sessions06 Map & Schedule08 Complimentary Training09 Industry Partners10 Products11 Services

Contents:

Totalflow Measurement & Automation Conference | Keynote Speaker 3

T. Boone Pickens as keynote speaker.

A legendary oil and gas entrepreneur who has become the nation’s most effective energy expert, T. Boone Pickens is on a mission to enhance U.S. energy policies to lessen the nation’s dependence on OPEC oil—a reliance that he views as the greatest threat to America’s national security and economic well-being. Cited by President Barack Obama for his leadership in developing The Pickens Plan for America’s energy future, the entrepreneur and visionary has long been an advocate for harnessing domestic alternatives and developing even greater new technologies. He has not been shy in predicting oil and gas prices, and has been uncannily accurate. As a result, he is a frequent guest on some of the nation’s most-watched business programs (CNBC coined him the “Oracle of Oil”). In his keynote presentations, Pickens showcases his folksy, candid, no-holds-barred approach to solving America’s energy crisis as well as the lessons he has learned over the course of his outstanding professional life. Truly an American success story, he grew from humble beginnings in Depression-era Holdenville, Oklahoma, to be one of the nation’s most successful businessmen, gracing the cover of TIME, FORTUNE and virtually every other major business publication in America.

A folk hero in global business for his tenacity in the rough-and-tumble world of mergers and acquisitions, his career has staggering breadth. He first built and led one of the largest independent natural gas and oil companies. Then, at a time in his life when many of his peers retired to the golf course, he reinvented himself by establishing one of the nation’s most successful energy-oriented investment funds. The much-honored Pickens chronicles the lessons he learned during the journey in his best-selling 2008 autobiography The First Billion Is the Hardest: Reflections on a Life of Comebacks and America’s Energy Future.Ranked by Forbes as one of the world’s richest people, Pickens also is an innovative, committed philanthropist who has donated nearly $1 billion to charity. His impact on American culture reflects his many interests and passions, including an unyielding belief in the entrepreneurial spirit, leadership in corporate fitness, the need for alternative fuel development, and prudent stewardship of American lands.

Wednesday morning we will kick off the 2012 conference with T. Boone Pickens as our keynote speaker. After hearing from industry expert T. Boone Pickens, attendees can choose a breakout session, spend time with an engineer at our listening posts or learn about other products that work with ABB.

4 Topic Descriptions | Totalflow Measurement & Automation Conference

Breakout sessions.Featuring multi-session classes (Basic & Advanced). Classes will be scheduled so that you can attend both sessions, or choose the session that fits your needs.

XSeries Basic (FCU/RTU).Location: Silver Oak AFlow computer installation and startup.Introduction to G4 and its differences from the G3.

XSeries Advanced (FCU/RTU).Location: Silver Oak AA discussion of the new G4 devices (G4 µFLO) and their advantages (new applications, multi-tube, faster, etc.).

G4 Communication Connectivity I.Location: DogwoodCommunication connectivity to various common devices. For example: USB, Ethernet, Serial, Edgeport, and TRENDnet.

G4 Communication Connectivity II.Location: DogwoodA continuation of G4 Communication Connectivity I. This would include communication issues involving Lantronics, Ethernet, MOXA, Adams, Therms, and Cryout compatibility.

Field Troubleshooting I.Location: Silver Oak BBasic troubleshooting steps for common problems addressed in customer service. Some discussion of installation and set up of Totalflow hardware.

Field Troubleshooting II.Location: Silver Oak BCovers the more advanced field troubleshooting topics. Discussion of various scenarios for remote comm. and an introduction to the comm. test cable.

NGC/PGC1000 Setup & Installation.Location: RedbudSession will focus on the standard installation and basic startup of the NGC/PGC1000, including how to use the Startup Wizard.

NGC/PGC1000 Troubleshooting and Diagnostics.Location: RedbudSession will focus on diagnostics and testing techniques for various communication situations. A brief discussion of chromatograms, network connectivity, and calibration.

New! PGC1000 Introduction to Applications.Location: PecanA discussion of common applications being addressed with the PGC1000.

Production Automation Basic.Location: BirchThe basics of Plunger Lift and the various system states. Also, a brief introduction to the Shutdown System application.

Production Automation Advanced.Location: BirchIntroduction to Totalflow’s new Web-based User interface targeting Production Automation applications

Portable NGC-BTU Determination.Location: CedarPortable chromatography, sampling and Btu determination.

Product Updates.Location: MagnoliaProduct updates and new features; Liquids, µFLO G4, PGC1000 re-launch, single stream sampler.

LevelMaster Install. and Config.Location: Magnolia A discussion covering LevelMaster installation, wiring procedures, application and software setup, trouble shooting, and helpful hints. A quick look at some of the latest enhancements.

New! Liquid Measurement (API Eq. 11.1.6.1).Location: SycamoreAn introduction to the new liquid measurement application. Converting flow from actual T&P to base T&P values.

New! Web-based User Interface for G4 Devices.Location: Studio 306 (3rd Floor)A presentation of ABB’s plans for user interface functionality beyond PCCU. A Q&A encouraging your feedback is included. WellTell I/O Install. and Config.Location: PecanA discussion covering installation and startup of Totalflow’s WellTell wireless products.

Totalflow Measurement & Automation Conference | Focus Sessions 5

Focus sessions. Industry experts share their knowledge on a broad range of useful topics.Time: Wed 1:15-2:30: Thurs 10:30-11:45Location: Council Oak Ballroom

Listening posts.Ask product specific questions, view product demonstrations, and order/return parts.

Global Unconventional Oil & Gas Market & Trends.Presenter: Bob RutledgeThe technology used for development of shale gas in the US has transformed the market. Recently that technology has been applied to shale oil as well as traditional, historic oil fields. This focus session will review the current market status in the US, global status, the global outlook and the growing connectivity of the global natural gas industry.

BLM‘s Role in Oil & Gas Measurement.Presenter: Rich Estabrook1. Overview of BLM‘s jurisdiction,

goals, and regulations.2. Requirements for liquid and

gas measurement for royalty determination.

3. API documents adopted by BLM.4. Status of proposed regulations:

Onshore orders and hydraulic fracturing.

Primary Meter Selection for Natural Gas Measurement.Presenter: Don SextroA variety of meters are used to measure natural gas from the wellhead through gathering and processing to the transmission pipeline and the final consumer. This presentation discusses how each meter works, where it fits in the measurement chain, why the meter fits the application and potential pitfalls in its use.

Customer Service.Totalflow orders and returns can be processed at this listening post. The 2012 spare parts list and repair brochure will be available for distribution on CD as well as the current release of PCCU software. XSeries G4.Experts will be available for discussion, assistance, and will help answer questions about the various XSeries products. We will also discuss the various applications available for all XSeries products.Host Systems.Experts will be available for discussion, assistance, and will help answer questions about ABB Oil and Gas host software systems. Included in this list are WinCCU, SCADAVantage, TF.Net, VAS, TDS, and Protocol Toolkit.

NGC.Experts will be available for discussion, assistance, and to help answer questions about the NGC and the Btu8000. We will also discuss the various applications available for both chromatographs.Training and Documentation.This listening post will provide information regarding the 2013 Totalflow training program and enrollment. Additionally, customers may participate in a brief tutorial on using the “Customer Document Index” (P/N 2102866-XXX) DVD that ships with most new Totalflow units. Copies of the DVD will be available for customers at no charge.

Wellhead Automation.This listening post presents information regarding common scenarios where the use of ABB products are the most beneficial and offers low cost solutions to the user. This includes such topics as injection wells, plunger lift, pump control, wellhead control, chemical injection, datalogging, and energy station application.

6 Map & Schedule | Totalflow Measurement & Automation Conference

Breakout SessionsWednesday Thursday

Room Topic 9:45

10:4

52:

453:

45

9:45

1:15

2:15

Silver Oak-AXSeries Basic (FCU/RTU) ✓ ✓ ✓ ✓XSeries Advanced (FCU/RTU) ✓ ✓ ✓

RedbudNGC/PGC1000 Setup & Installation ✓ ✓ ✓ ✓NGC/PGC1000 Troubleshooting & Diagnostics

✓ ✓ ✓

BirchProduction Automation Basic ✓ ✓ ✓ ✓Production Automation Advanced ✓ ✓ ✓

MagnoliaProduct Updates ✓ ✓ ✓ ✓LevelMaster Installation & Config ✓ ✓ ✓

PecanWellTell I/O Installation & Config ✓ ✓ ✓ ✓PGC1000 Introduction to Applications

✓ ✓ ✓

Silver Oak-B

Field Troubleshooting I ✓ ✓ ✓ ✓Field Troubleshooting II ✓ ✓ ✓

DogwoodG4 Communication Connectivity I ✓ ✓ ✓ ✓G4 Communication Connectivity II ✓ ✓ ✓

Cedar Portable NGC - Btu Determination ✓ ✓ ✓Studio 306 (3rd Floor)

Web-based User Interface for G4 ✓ ✓ ✓ ✓

Tuesday, October 9, 2012

8:30 am - 3:30 pm NGC Class Silver Oak-B8:30 am - 3:30 pm XSeries G4 Class Silver Oak-A8:30 am - 3:30 pm XSeries G4 Class Magnolia8:30 am - 3:30 pm Production Automation Class Pecan8:00 am - 9:00 pm Registration Lobby6:00 am - 8:30 pm Reception Council Oak Ballrm

Wednesday, October 10, 2012

6:30 am - 7:45 am Breakfast Sequoia6:30 am - 5:00 pm Registration Lobby8:00 am - 9:30 am Morning Gen. Session / Guest Speaker Council Oak Ballrm9:30 am - 9:45 am Break9:45 am - 10:30 am Breakout Sessions9:15 am - 12:00 pm Listening Posts10:30 am - 10:45 am Break10:45 am - 11:30 am Breakout Sessions12:00 pm - 1:00 pm Lunch Sequoia1:15 pm - 2:30 pm FOCUS SESSIONS Council Oak Ballrm2:30 pm - 4:45 pm Listening Posts

First floor.

Marriott hotel map.

Industry Partner Presentations

Wednesday Thursday

Room Company 9:45

10:4

52:

453:

459:

451:

152:

15

Maple

Autosol ✓ABB Level Measurement ✓Freewave ✓GE MDS + Wireless ✓Mustang Sampling ✓Superior Specialty Gas Services ✓

Cedar

ABB Process Analytics ✓ABB Flow, Pressure and Temperature ✓ABB SCADAvantage ✓eLynx ✓

SycamoreA+ Corporation ✓Fairchild Industrial Products ✓Southwest Electronics ✓

Salon A & BPGI International ✓ABB Broadband Wireless Networks ✓

Salon C Flow-Cal ✓Salon D & E Cygnet ✓

Focus SessionsCouncil Oak

Ballroom Topic Wednesday 1:15

Thursday 10:45

Salon A & B Global Unconventional Oil & Gas Market & Trends

✓ ✓

Salon C BLM‘s Role in Oil & Gas Measurement

✓ ✓

Salon D & E Gas Quality Issues in Pipeline Primary Meters and Gas Handling

✓ ✓

Daily Schedule

Map and Schedule

Tuesday, October 9, 2012

8:30 am - 3:30 pm NGC Class Silver Oak-B8:30 am - 3:30 pm XSeries G4 Class Silver Oak-A8:30 am - 3:30 pm XSeries G4 Class Magnolia8:30 am - 3:30 pm Production Automation Class Pecan8:00 am - 9:00 pm Registration Lobby6:00 am - 8:30 pm Reception Council Oak Ballrm

Wednesday, October 10, 2012

6:30 am - 7:45 am Breakfast Sequoia6:30 am - 5:00 pm Registration Lobby8:00 am - 9:30 am Morning Gen. Session / Guest Speaker Council Oak Ballrm9:30 am - 9:45 am Break9:45 am - 10:30 am Breakout Sessions9:15 am - 12:00 pm Listening Posts10:30 am - 10:45 am Break10:45 am - 11:30 am Breakout Sessions12:00 pm - 1:00 pm Lunch Sequoia1:15 pm - 2:30 pm FOCUS SESSIONS Council Oak Ballrm2:30 pm - 4:45 pm Listening Posts

Marriott hotel map.

Totalflow Measurement & Automation Conference | Map & Schedule 7

Second floor.Daily Schedule

...Wednesday, October 10, 2012

2:45 pm - 4:45 pm Plant Tour Bartlesville, OK2:45 pm - 3:30 pm Breakout Sessions3:30 pm - 3:45 pm Break3:45 pm - 4:30 pm Breakout Sessions5:30 pm - 6:30 pm Dinner Sequoia6:30 pm - 7:30 pm Entertainment Council Oak Ballrm7:30 pm - 10:00 pm Casino Council Oak Ballrm

Thursday, October 11, 2012

6:30 am - 7:45 am Breakfast Sequoia7:00 am - 12:00 pm Registration8:00 am - 9:30 am Morning General Session Council Oak Ballrm9:30 am - 9:45 am Break9:30 am - 12:15 pm Plant Tour Bartlesville, OK9:45 am - 10:30 am Breakout Sessions9:45 am - 10:45 am Listening Posts10:30 am - 10:45 am Break10:45 am - 12:00 pm FOCUS SESSIONS Council Oak Ballrm1:15 pm - 2:00 pm Breakout Sessions2:00 pm - 2:15 pm Break2:15 pm - 3:00 pm Breakout Sessions

Friday, October 12, 2012

8:30 am - 3:30 pm NGC/PGC1000 Training Class Silver Oak-B8:30 am - 3:30 pm XSeries Training Class Silver Oak-A8:30 am - 3:30 pm WinCCU Class Sycamore

8 Complimentary Training | Totalflow Measurement & Automation Conference

Complimentary training Tuesday and Friday.In-depth, all day training will be offered for the topics listed below. Pre-registration is required. Classes will be from 8:30 am - 3:30 pm Tuesday and Friday.

NGC/PGC1000 Class. (Presenter: Colby Waldo)The NGC/PGC1000 training class is designed to equip the student with a basic understanding of chromatography through configuration of the ABB Totalflow NGC 8206 and PGC1000 chromatographs. This will be accomplished by covering topics such as installation, diagnostics, peak find, calibration, flash loader, configuration downloading, trending, historical collection, reports, and communications.

XSeries G4 Class. (Presenter: Hampton Stapleton or Howard Sheets)This free one day class is designed as an overview to the G4 XSeries. The G4 is Totalflow’s latest and most advanced generation of flow computers. Topics scheduled to be discussed are: Introduction to the G4, Setup, Application Array Registers (App Array Registers), Collecting and Saving Data, Trending, Remote Communications, Display Programming, and the Save and Restore utility.

Production Automation. (Presenters: Steve O’Bannon or Ana Andujar)The Production Automation course will equip the student with the ability to identify possible causes for reduced gas production and will introduce them to software and equipment used to increase gas production. Topics such as plunger lift, gas lift, chemical injection and soap launch will be covered. An explanation of how the ABB flow computer will control the process will also be discussed.

WinCCU Class. (Presenter: Mark Hornbeck & Steve Muzljakovich)Introduction to WinCCU Basics is designed to equip the student with a basic understanding of setup, importing of data from PCCU, meter connectivity, custody of the data, alarms, reporting, editor functions, outputs and troubleshooting. An overview of how the ABB flow computer collection and dissemination of the data will also be discussed.

Totalflow Measurement & Automation Conference | Industry Partners 9

A+ Corporation is the leader in Analytically Correctô Sample Extraction and Conditioning Systems. By applying sound principles of science, we design and manufacture our products to be the simple solution for your complex problem. We specialize in Analytically Correct Engineered Systems, Sampling Conditioning Components, and Moisture and Corrosion Control Products. Wed, 9:45 am (Sycamore)

ABB

Stop by to see ABB Measurement Products’ flow, level, pressure and temperature booths and discover the breadth of ABB’s measurement offering. We’ll be holding workshops on our key product technology as outlined below. Come and see how we make measurement easy. Process Analytics. Wed, 9:45 pm (Cedar)

Level Measurement. Wed, 10:45 am (Maple)

Flow, Pressure and Temperature Measurement. Wed, 2:45 pm (Cedar)

ABB

Come by the SCADAvantage™ booth to see why companies of all sizes from Production to Distribution use our product to automate and optimize their operations. We’ll be showing a live demo of our new text message reporting system, GIS mapping feature and robust disaster recovery system. SCADAvantage™ Thurs, 9:45 am (Cedar)

Broadband Wireless Networks Wed, 3:45 am (Salon A & B)AutoSol provides software that can individually or collectively solve SCADA and EFM/AMR data collection and delivery problems. At the core of AutoSol’s capability is the ability to support device types from most any manufacturer in their native protocol over single and multiple telemetry circuits simultaneously. Wed, 9:45 am (Maple)eLynx Technologies is the leading provider of web-based monitoring and field automation services to the oil and gas industry. Unlike traditional SCADA systems, eLynx provides pre-engineered, user configurable solutions that are easy to learn, use, and can be implemented in days or weeks – not the months that are required by traditional SCADA systems. Thurs, 2:15 pm (Cedar)Fairchild. RoTork / Fairchild manufactures specialized products for pressure control offering one of the largest varieties of precision pneumatic and electro-pneumatic control devices available for process, machine tool, robotic and OEM applications. Wed, 2:45 pm (Sycamore)Flow-Cal’s suite of products provide operational efficiencies by gathering, validating, storing, and distributing a company’s volume and energy data. Flow-Cal’s products begin at the field level where the PROVEit™ and TESTit™ applications are designed to schedule and record the calibration and testing of field equipment. Wed, 2:45 pm (Salon C)

FreeWave. The Cellular Bridge is designed to give the ease of cellular deployment with the ability to reduce cellular connection fees by combining cell phone connectivity and world class proprietary radios at 900 MHz and 2.4 GHz. The FGR2-PE offers industrial Serial and Ethernet wireless connectivity using license-free spread spectrum for data communication over long distances. Wed, 2:45 pm (Maple)GE MDS + Wireless Communications. From wellhead monitoring to utility substation automation, our wireless devices are packaged for industrial environments and have been rated and tested to harsh industrial specifications. Our wireless networks carry serial and IP/Ethernet traffic plus analog and digital I/O signals connected directly to field devices and sensors. This accommodates an extensive array of industrial protocols. Wed, 3:45 pm (Maple)

Mustang Sampling®

Analytically Accurate™Liquid & Gas Solutions

Mustang Sampling. Mustang Sampling products have been developed to transport samples from gas and liquid pipelines and process streams to analytical equipment. Our slogan is ìAnalytically Accurateôî and to our team, it means quality analysis is dependent on a quality sample. For analysis of either gas or liquid, phase must be controlled to prevent sample distortion in Natural Gas, NGL and LNG. Thurs, 9:45 am (Maple)PGI International. PGI international is a leading designer, manufacturer and distributor of innovative and diverse products for the natural gas industry. PGI provides a complete measurement package which includes instrument valves and manifolds, oilfield valve fittings & wellhead components, as well as remote power supplies and gas & liquid sampling systems. PGI offers quality products that enable the highest degree of measurement accuracy, lowest emissions, and provide optimal functionality. Wed, 2:45 pm (Salon A & B)

SUPERIORSPECIALTY GAS SERVICES , INC.

Superior Specialty Gas. Thurs, 1:15 pm (Maple)

SouthWest Electronics. Pure Lead and Li-Ion Battery Benefits in ABB X Series RTUs Southwest Electronic Energy Group battery technical experts will compare the features and benefits of pure lead AGM and advanced Lithium-Ion batteries versus classic lead calcium batteries regarding cold temperature performance, reliability, capacity, and life expectancy as applied in ABB X Series RTUs. They will answer your battery technology questions and show sample comparisons of the battery technologies applied to ABB X Series RTUs. Thurs, 9:45 am (Sycamore)

Industry partners.Visit a booth or attend a presentation for more information on ABB‘s industry partners.

10 Products | Totalflow Measurement & Automation Conference

Superior products.

Natural Gas Chromatographs. The NGC 8200 Series represents the most rugged, economical, versatile, and high-precision on-line gas chromatographs in the industry. Designed with flow computer and chromatograph capabilities for energy metering, the NGC 8200 Series provides not only the best-in-class, on-site analysis but also offers a highly versatile platform that integrates many of the functions you need to deliver greater productivity.

NGC 8106. As an extension of the NGC 8206, the NGC 8106 introduces a new paradigm by allowing real-time measurement at lower volume stations where it was previously cost-prohibitive to put a GC! The NGC 8106 performs on-site, real-time gas analysis and heating value computation. The 8106 can be used as a total energy meter with the addition of a multivariable transmitter! The NGC 8106 is a perfect replacement for automatic samples. The user will enjoy real-time data instead of monthly averages.

Process Gas Chromatographs. The PGC1000 is field-mounted process GC, measuring C1-C9+, inerts and H2S in Hydrocarbon Processing Industry streams. It is a high performance, simple, compact and cost-effective solution for refinery, ethylene, LNG and other process markets.

Environmental Enclosure. We are pleased to officially introduce two environmental enclosures to compliment our NGC gas chromatograph offering. These enclosures have the same appearance with the primary differences being physical size and price. We are confident that these enclosures will be another step toward Totalflow positioning itself to provide a more complete solution for customers who value a complete analytical solution provider.

LevelMaster 7100. The LevelMaster combines the industry’s most innovative hardware and software to address the unique custody-measurement and operational needs of tank-level management. The LevelMaster provides not only an accurate level gauge but also an accurate measurement of the oil and water interface for trustworthy oil sales.

XSeries Flow Computers. XSeries technology - the X stands for extendable - is a thoroughly integrated, object-oriented, real-time software system on top of dynamic, state-of-the-art, rugged, low-power electronics. Each layer of the system - I/O points, communication channels, protocols, or software applications - is designed to expand with you as your business expands.

WellTell Wireless. WellTell Advantages: - No trenching cost, no permits, less hassle - Reduced environmental impact - Secure, encrypted data with built-in error detection - Faster debug and repair - Low powered - Low cost of ownership - Automatic radio link - Quick setup

Remote Terminal Units. RTU’s enable you to monitor, measure, and control your facilities from anywhere, anytime. Combining unmatched measurement technology with next-generation remote control technology, the RTU can significantly extend the life of your equipment while saving you time and money.

Totalflow Measurement & Automation Conference | Services 11

Training. Totalflow conducts an extensive set of training classes in our Bartlesville, OK facility as well as our regional offices. We can also provide on-sight training, upon request. Additionally, in 2009 we inaugurated our first remote training classes. This allowed students to participate in real-time with an ongoing class by utilizing an internet connection. Also in 2009, we completed production on our first recorded training class and made it available to our user community.

To enroll in training classes held in the California facility, please call (661) 833-2030. Payment arrangements are also made when calling this number.To enroll in training classes held in the Oklahoma, Texas, Kansas, or Pennsylvania facilities, please call (800) 442-3097 (option 3). Payment arrangements for these classes are also made when calling this number. Students may also enroll online at the ABB University web page: www.abb.us/abbuniversity. Students are responsible for travel, lodging, and other expenses.

For more information about our training courses, visit the User Documentation & Training Listening Post at the 2012 Measurement & Automation Conference. You may also obtain training from our website at www.abb.com/totalflow. To schedule a class, please contact: Jeanie Baker @ 800-442-3097 option 3.

Technical Support. By combining ABB regional offices with extensive service provider relationships, ABB has you covered when it comes to technical support. When you need help installing, configuring, troubleshooting, repairing, or just wanting to gain more knowledge, Totalflow is there to support you.

- Telephone Tech Support using Powerhelp. - Email Tech Support - Detailed Start-Up Guides and Manuals - Totalflow Interactive Website - Totalflow Live Training - Training Videos - GoTo Assist On-Line Diagnostics - Factory Repair Service - Totalflow Tech Conferences

Toll Free Phone Tech Support from the Factory. - 1–800–442-3097 option 2 - 6 Phone Support Specialists - Hardware and Software Support with Overflow Capacity

Our phone support specialists are your Tier 1 aides, but if a situation requires, we can escalate problem-solving to Tier 2 and Tier 3 experts. Even if this is required, we maintain clear, single point of contact with you throughout the whole process.

For more information, visit the Customer Support Listening Post during this year’s conference.

Superior services.

Contact us

ABB Inc.Totalflow ProductsMain Office7051 Industrial BoulevardBartlesville, OK 74006Phone: +1 918 338 4888 +1 800 341 3009Fax: +1 918 338 4699

ABB Inc.3700 W Sam Houston Parkway South, Ste. 600 Houston, TX 77042 Phone: +1 713 587 8000Fax: +1 713 266 4335

3900 S. County Rd. 1290Odessa, TX 79765 Phone: +1 432 563 5144Fax: +1 432 563 8043

ABB Inc.2 Acee Dr.Natrona Heights, PA 15065 Phone: +1 724 295 6100Fax: +1 724 295 6560

Copyright ©2012 ABBAll rights reserved.

ABB Inc.2705 CentennialLiberal, KS 67901 Phone: +1 620 626 4352Fax: +1 620 626 4354

ABB Inc.4300 Stine Rd.Ste. 405-407 Bakersfield, CA 93313 Phone: +1 661 833 2030Fax: +1 661 833 2034

www.abb.com/totalflow

Power and productivity for a better world™

Power and productivity for a better world™

2012

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