a3 thinking & reporting
TRANSCRIPT
11 April 2023
Page 1JAGUAR HALEWOOD LEAN LEARNING ACADEMY
A3 Thinking & Reporting
11 April 2023
Page 3JAGUAR HALEWOOD LEAN LEARNING ACADEMY
Author: Roy Foreshaw
13:00 A3 Reports presentation
14:15 Finish
Agenda
11 April 2023
Page 4JAGUAR HALEWOOD LEAN LEARNING ACADEMY
Author: Roy Foreshaw
What is an A3 report?
A one-page A3 document that includes all relevant information required to communicate simply, quickly & effectively and “tell a story” about the subject matter
A-3 Title/Theme
Situation
Targets
Analysis
Countermeasures
Implementation
Follow Up
11 April 2023
Page 5JAGUAR HALEWOOD LEAN LEARNING ACADEMY
Author: Roy Foreshaw
Type of A3 Reports
•Proposals
•Status
Lessons Learned
Eg JustificationDecision making
A3 Communication Tool
11 April 2023
Page 6JAGUAR HALEWOOD LEAN LEARNING ACADEMY
Author: Roy Foreshaw
Use a Proposal A3 when:No current plan or goal exists but a company key need is not being metPlan or goal exists but the company need has changedNew direction or policy is made and a strategy is needed to implement it
Use a Status A3 when Reporting status of larger goal
Highlighting important problems
Giving formal reviews of projects or when you need to give an update.
When to use A3 reports
11 April 2023
Page 7JAGUAR HALEWOOD LEAN LEARNING ACADEMY
Author: Roy Foreshaw
Determine your goal.What’s the purpose?
Decide type of A3
Decide and construct your story:It must satisfy your reader’s
needs.
Visualize your A3:Does it tell a story?Is it brief? Concise?
Provide information to support your story
Analyze your information(charts, graphs, etc.)
Did we reach a conclusion?What’s the recommendation?Did we satisfy our goal?
Ensure all follow-upitems are
allocated responsibilities and timing
A3 Reports – HOW???
11 April 2023
Page 8JAGUAR HALEWOOD LEAN LEARNING ACADEMY
Author: Roy Foreshaw
Make it visual …
Your plan should be series of pictures......that anyone could follow
Complexity is not a mark of clear thinking….
……simplicity is• Less is more• Use simple declarative sentences.• Be specific
11 April 2023
Page 9JAGUAR HALEWOOD LEAN LEARNING ACADEMY
Author: Roy Foreshaw
Proposal A3 Layout
PROPOSAL REPORT STORY :
THEME
INTRODUCTION
PROPOSAL
DATE: TO: FROM:
PROPOSAL (Cont’d)
IMPLEMENTATION (TIMING PLAN)
UNRESOLVED ISSUES
What Who When
11 April 2023
Page 10JAGUAR HALEWOOD LEAN LEARNING ACADEMY
Author: Roy Foreshaw
Status A3 Layout
STATUS REPORT STORY :
THEME
BACKGROUND
OBJECTIVES
IMPLEMENTATION
DATE: TO: FROM:
TOTAL EFFECT
UNRESOLVED PROBLEMS / FUTURE ACTIONS (TIMING PLAN)
What Who WhenLean Management Point:CLEAR, LOGICAL storyLogical FLOWKEYPOINT summary
Lean Management Point:CLEAR, LOGICAL storyLogical FLOWKEYPOINT summary
11 April 2023
Page 11JAGUAR HALEWOOD LEAN LEARNING ACADEMY
Author: Roy Foreshaw
Layout tips
Learning Objective• Develop and understand Lean Leadership Behaviors and Management
Responsibility
• Establish FPS Vision for own area of responsibility
• Gain knowledge & confidence to teach and use FPS tools
• Develop implementation plan and follow up progress
• Check resources
History
• Bootcamp Valencia April 2000
- Who do we need to teach?
high level management
- How do we need to teach?
shop floor experience
- What do we need to teach?
3 week schedule
Saarlouis Location (Pilot Project)
• Plant
- central location within Europe
access for 3 big plants without
airtravel
- high implementation level on FPS
shop floor experience within
Ford environment
• LLA Facility
- host 18 participants
- lean office
quick setup
smart stationary
office QPS
suggestion scheme
Further Activities• 2002 Schedule
- 9 courses SLS, 10 courses WEP, 10 courses at KTP
- 522 participants scheduled
• Additional Locations
- tbe NA VO (Kentucky Truck) Dec 2001
- tbe Amazon (South America) 1st qtr 2002
• PD-Eng.‘s pend. request
• Pilot Suppliers personnel January 2002
• Local language courses 2002
for Foremen, Production Engineers
Course
• 14 days class in total (107 hours)
Lean Leadership
Lean Communication
Lean Tools
Management Responsibility
53 hours classroom training
mainly by RWD instructors
54 hours shop floor experience
12 hours as team member
12 hours shadowing
• Personal Assignments
Workstation QPS
Management QPS
Kaizen Project
Lean Office Suggestions
Lessons Learned A3
Classroom Presentation
22%
GroupExercise
28%Work
Assignment11%
Shadowing11%
ShopfloorObservations
28%Classroom
Shopfloor
Goal• Provide a training, which is designed as a complete overview of
the Ford Production System to enable participants to gain knowledge in all areas as well as show that FPS is a total plant operating system that requires the support of every area and person.
• Utilise Total Immersion Methodology (Hear/See/Do) to develop knowledgeable leaders who can implement, teach and follow up
• Develop a critical mass of knowledgeable leaders to markedly accelerate FPS implementation
• Provide resources in training at Ford manufacturing complexes to drive continuous improvement initiatives
Current Status (Jan 2002)Completed Courses: Saarlouis 11, Windsor 8, KTP 2
367 participants as of 10/10/01 SLS WEP KTP
Directors 4 6 1
Plant Mgrs 8 11 2
Area/Prod. Mgrs 49 5710
Supt/Mfg Mgrs 86 5011
Mfg Group Staff 8 8 3
MP&L Staff 15 3 1
FPS Office 11 4 1
Support Functions 8 4
Suppliers 1 2
UAW/CAW 3
Total 190 14136
•Use numbered list or bullets•Avoid sentences
•Use italics to focus attention on key points
•Order items based on importance, time etc
•Leave blank spaces between bullets / numbers
11 April 2023
Page 12JAGUAR HALEWOOD LEAN LEARNING ACADEMY
Author: Roy Foreshaw
Layout tips
Learning Objective• Develop and understand Lean Leadership Behaviors and Management
Responsibility
• Establish FPS Vision for own area of responsibility
• Gain knowledge & confidence to teach and use FPS tools
• Develop implementation plan and follow up progress
• Check resources
History
• Bootcamp Valencia April 2000
- Who do we need to teach?
high level management
- How do we need to teach?
shop floor experience
- What do we need to teach?
3 week schedule
Saarlouis Location (Pilot Project)
• Plant
- central location within Europe
access for 3 big plants without
airtravel
- high implementation level on FPS
shop floor experience within
Ford environment
• LLA Facility
- host 18 participants
- lean office
quick setup
smart stationary
office QPS
suggestion scheme
Further Activities• 2002 Schedule
- 9 courses SLS, 10 courses WEP, 10 courses at KTP
- 522 participants scheduled
• Additional Locations
- tbe NA VO (Kentucky Truck) Dec 2001
- tbe Amazon (South America) 1st qtr 2002
• PD-Eng.‘s pend. request
• Pilot Suppliers personnel January 2002
• Local language courses 2002
for Foremen, Production Engineers
Course
• 14 days class in total (107 hours)
Lean Leadership
Lean Communication
Lean Tools
Management Responsibility
53 hours classroom training
mainly by RWD instructors
54 hours shop floor experience
12 hours as team member
12 hours shadowing
• Personal Assignments
Workstation QPS
Management QPS
Kaizen Project
Lean Office Suggestions
Lessons Learned A3
Classroom Presentation
22%
GroupExercise
28%Work
Assignment11%
Shadowing11%
ShopfloorObservations
28%Classroom
Shopfloor
Goal• Provide a training, which is designed as a complete overview of
the Ford Production System to enable participants to gain knowledge in all areas as well as show that FPS is a total plant operating system that requires the support of every area and person.
• Utilise Total Immersion Methodology (Hear/See/Do) to develop knowledgeable leaders who can implement, teach and follow up
• Develop a critical mass of knowledgeable leaders to markedly accelerate FPS implementation
• Provide resources in training at Ford manufacturing complexes to drive continuous improvement initiatives
Current Status (Jan 2002)Completed Courses: Saarlouis 11, Windsor 8, KTP 2
367 participants as of 10/10/01 SLS WEP KTP
Directors 4 6 1
Plant Mgrs 8 11 2
Area/Prod. Mgrs 49 5710
Supt/Mfg Mgrs 86 5011
Mfg Group Staff 8 8 3
MP&L Staff 15 3 1
FPS Office 11 4 1
Support Functions 8 4
Suppliers 1 2
UAW/CAW 3
Total 190 14136
•A picture is worth …
•Refer to graphs – don’t repeat info in text body
•Label axes
•Show target and use appropriate scale
•Indicate status
•Tell the real story
11 April 2023
Page 13JAGUAR HALEWOOD LEAN LEARNING ACADEMY
Author: Roy Foreshaw
Benefits of A3 Thinking
Shared understanding – Grasp the situation!
Promotes Continuous Improvement mindset (PDCA)
Encourages front-line decision-making
Cost control
Process management
Management based on data
Teamwork / Organizational ThinkingDocumented History/Knowledge Management
“A3 Book of Knowledge”
11 April 2023
Page 14JAGUAR HALEWOOD LEAN LEARNING ACADEMY
Author: Roy Foreshaw
A3 Reports
Why Use the A3 Report? Enhances logical thinking
Enhances decision-making
Standardised approach
Forces all issues to be addressed
Focuses problem-solving activities
Eliminates waste
Forces you to question:
What / How to accomplish
All facts on one page
Standard Communication Tool
Any steps / facts left out
5 Whys, etc.
Single piece of paper,quicker understanding
Why do this ? Does it make sense? Will it improve the current process? Will it solve a problem?
11 April 2023
Page 15JAGUAR HALEWOOD LEAN LEARNING ACADEMY
Author: Roy Foreshaw
Summary
The A3 report is the “currency”ofProposals
Strategic Planning
Lessons Learned
Status/Recovery
Also provides current status of Major projects
Important problems (Management report )
Strategies
11 April 2023
Page 16JAGUAR HALEWOOD LEAN LEARNING ACADEMY
Author: Roy Foreshaw
A3 Thinking
“…the design of a desired future and of effective ways of bringing it about.”
A3 thinking is planning
What is planning?
“…to devise a scheme for doing, making, or arranging.”
11 April 2023
Page 17JAGUAR HALEWOOD LEAN LEARNING ACADEMY
Author: Roy Foreshaw
A3 Reports (Examples)
11 April 2023
Page 18JAGUAR HALEWOOD LEAN LEARNING ACADEMY
Author: Roy Foreshaw
Lessons Learned Report Story. Date 26/06/02 To: John Naughton From: Roy Foreshaw
To learn about the FPS tools and techniques being demonstrated through the LLA, and to look for a common approach to drive the business.
Activity 22
Observations & Key Leaning Points33
1. New 8D format – Problem solving.
2. Safety near miss reporting – Safety.
3. Work group meeting involvement – People.
4. Managed diaries – Communication.
5. Control of ISR element process – Systems.
6. Auditing of QPS – Standardisation.
7. New Yamazumi boards – Standardisation.
8. Value stream mapping – Total cost.
9. SMF improvements – Materials.
Results.4455
To observe, learn and actively partake in the learning experience from the LLA, through practical application of the tools and techniques. Whilst maintaining an open minded approach.
1. New sheet helps focus on 6 sigma Define, Measure, Analyse, Improve, Control.
2. Identifies near miss as an opportunity for improvement rather than as a problem.
3. 5 minute meetings held at set times create involvement and ownership, which leads to commitment.
4. Gives management the time to coach and audit the process inputs.
5. Provides visual factory through master schedules being visible at all times.
6. Operators expect to be audited & know their key issues.
7. Provides a more compact board layout.
8. Identifies opportunities for total cost management and reductions through the use of FPS tools.
9. Line side delivery systems have enabled savings in line side inventory. Ticket system was particularly good.
Objectives 11
Actions
Key learning points need to be captured into training packages and delivered at all levels.
Block or area champions need to be trained to coach teams.
Develop agreed master schedule time lines with area managers.
What Who When
Timing Plan
Approval
66
Area mgr commitment
Supt brief
Information cascade
Block booking of diaries
Production operations mgr
Area managersArea
Superintendents
Area Champions
Area Superintendents
1st week in July.
2nd week in July.
3rd week in July.
4th week in July.
4th week in July.
Target August 1st.
A3 Reports (Examples)
11 April 2023
Page 19JAGUAR HALEWOOD LEAN LEARNING ACADEMY
Author: Roy Foreshaw
Area ManagersArea Managers
Proposal Report Story -Castle BromwichFPS Operations RoomTo establish an Operations room to monitor and control all the ISR elements. Element champions would review status regularly todrive the FPS elements effectively and ensure that it becomes business as usual to achieve level 7. Thesystem will be developed for FPS & used for all FPS/Lean focus,and provide a communication medium.
Theme:
Current Condition11
June 2002
Proposed System
Various examples of the production systems used by the plant should also be displayed. This enables visitors to the plant to see examples before they approach the shop floor.
Summary
33
• Drive management of the business through Master schedule process.
• Have an area where we can show how we manage our business and drive FPSmeasurable’sand expectations, to establish robust systems to drive the business forward.
• Help identify area’s where coaching is required so that we succeed together.
• Demonstrate FPS as a way of life, not just a meeting once a month to report on progress.
• Focus on the Short Falls and elements that are not achieving thevision.
• Use the system for FPS ISR and develop for all FPS/Lean initiatives (Commonality not uniformity from a central source)
Element ChampionsElement Champions
Production Operations Managers
Production Operations Managers
Supported by:All sites meeting held monthly with frequency increased as ISR audit approaches.
ISR Element Master Schedule Controls 22
Controlled Policy deployment, high level ‘blue sky’ & Master Schedule.
Standardisation, Reporting, Layouts & Meetings.
Sustainability, Audits, Kamishibi, Waste Walks.
Visual Management, Focused Approach, 3 minute management.
FPS CoordinatorsFPS Coordinators
RWDRWD
PAINT MASTER SCHEDULE RESP: Colin Graham
2001 4th Qtr 1st Qtr 2nd Qtr
CAT LINE ITEMS 1 2 3 4 5 6 7 8 9 10 11 12 T A 14 15 16 17 18 19 20 21 22 23 24 25 T
ACCIDENTS 45 43 42
CUTS & LACERATIONS 12 12 11
STRAINS & SPRAINS 12 12 12
BRUISING & ABRASIONS 13 11 11
PROCESS RISKS
RISK ASSESSMENTS 100% 100% 100%
RULA ASSESSMENTS 100% 100% 100%
FACILITY ASSESSMENTS
RISK ASSESSMENTS 130 40 40
SAFETY EQUIPMENT (PM'S) 100% 100% 100%
X100 SPORT F.T.T P.D 82% 90% 90%
F.P.A 312 300
SELECTION F.T.T 87% 90% 91%
F.C.P.A 265 200
Damage RM 93% 93% 94%
X200 - X202 F.T.T A.P 85 87 88
F.P.A 364 340 320
SELECTION F.T.T 90.6 88 89
F.C.P.A 318 280 280
Damage RM 92% 92% 93%
X300 - X350 F.T.T 8600% 90%
F.P.A 353 250
SELECTION F.T.T 8860% 90%
F.C.P.A 270 180 175
Damage RM 92% 93%
EXTERNAL QUALITY
GQRS SATISFACTION X100 92% 93 93%
X200 93% 93 935
X300 93% 93 93%
WARRANTY 3 MIS R/1000 19.7 19 18.5
$/CAR 3.46 3.4 3.3
JD Power (All Models) 5.5 n/a 5.25
6 SIGMA PROJECTS
JAGUAR JAPAN
COMPANY QUALITY
ISO/TS 16949
SCHEDULE
MEET PROGRAMME 15017 39498
OUT OF SYSTEM VEHICLES 8 8 7
PLANT CAPABILITY
SYSTEMS EFFICIENCY
O.E.E 67% 40.2% 57.4%
NEW MODEL & COLOUR PROGRAMME SDV Wuppertal 1PP ReviewWuppertal input Review Review Review Job #1
X350 Exercise begins
Volvo Colour 2003MY Colour Loads Review Review Review Colour Run-out Review 2003MY Colour Introduction
NEW COLOURS & HARMONY Assessment
COSTS/CAR 7.16 6.6 6.18
MATERIALS COST/CAR BW 549534 116776 233552
TOTAL H/COUNT 378 378 447
DIRECT HRS/CAR
SCRAP COST/CAR 0.16 0.15 0.15
MAINTENANCE MATERIALS 2.3 £825,000 £825,000
INTEGRATED ASSESSMENT
P & C MEASURE PD 1 1 1
S.W.CHART AUDITS 1 1 1.1
KAMISHIBI 10% 100%
KAIZEN 0.1 0.5 1
REWARD 0 1 2
LEAN LINK
WORKING ENVIRONMENT 5S
REDUCED ABSENCE 10.1 9 8
COMMUNICATION PD
R.F
A.B
SIGN OFF
MORALE
SAFETY
QUALIT
YCOST
DELIVERY
P.D
I.T
A.B
PD
AB
X350 Jo
b 1
R.M
RF
BW
A.P
B.W
A.P
XJ8 R
un O
ut
Complete X202 Rula & Risk assessments All model Yearly review Rula & Risk assessments
Set Kaizen activities in hot spot areas
Set individual work group targets Start response sheets
Review process for eye injurys & lost time
Complete aging alert Complete aging alert
Develop new audit system
Complete 1st area
Pilot area
Interview paint rehabs
Capacity analysis P1
Start safety themes & escalation matrix
Capacity analysis 2nd area
Supt waste walks
Increase rehabs in paint
Rll out reward process
Quality mapping
Quality mapping
ISO TS 16949 Training
Audit (2)Audit
(ME)Audit F Blk VCA Audit
Qtr 4 results
Review Action Plans
Sub Syst
Presn
Data Champions
Detail SchedulesReview Review
Detail SchedulesReview Review
Detail Schedules
Detail Schedules
Review Road Map Review Road Map Review Road Map Review
Road
Review Road Map Review Road Map
New Polishing Process
New Polishing Process Develop Road Map
Develop Road Map
New Polishing Process
New Polishing Process
Review Road
Map
Electronic Ordering System
Review
Review Road Map Review Road Map Review Road Map
Review Road Map Review Road Map Review Road Map
Review Review Review
Area Detail Schedules
Targets
X202 Job#1202v200 Analysis
Review Road Map/
Schedules
100% Completion 24hrsDetail SchedulesReview
Review 1st Quarter for compliance & number completed
Review RevieReview
Review Projected Quarterly Volume OEE against Actual
Review Review Review ReviewReview Review
ReviewReview Review Review Review Review
Tape reduction programReview repair materialsSet budgets
Review H/B Review scrap panel process
Head count year analysys
develop & implement tracker
Develop shop metric House keeping R&R
Recruitment
Planned Overtime
1 Day training coursesNew
BLackbelt
New
BLackbelt
ID pilot area for quality mapComplete roll out of quality mapping
Set up new team boards
Develop Register. Prioity 9 to be closed in 7 days. Prority 6 to be investigated
Review Projected Quarterly Volume OEE against Actual
Weekly Review of Maintenance Materials. Monthly Review Service & Repair Costs. Quarterly Review Projected against Actual
Sub System Predictions
Review Qtr Status/PlansWave 1 Results
Revise Respray Prep Close B/B Scratches
Close B/B Polish Mks
Gen 2 KATS
Appn CCAR
in Place
FTT/Selection
R/Maps
Addl Clean
Permt Process
Qtr 1 results, Review Act plan
Sealing CCAR Complete
E/C Fine Filters
Bruising CCAR CompleteOrbseal Impvts In Place
Element champions present in various formats.
Area managers present using status sheets with
comments.
Overall area or element that needs to be focused on can not be clearly seen
ISPC
WORK GROUPS
TRAINING
FTPM
MAN ENG.
ENVIRONMENT
SMF
IND MATS
QUALITY
LEADERSHIP
ISPC
WORK GROUPS
TRAINING
FTPM
MAN ENG.
ENVIRONMENT
SMF
IND MATS
QUALITY
LEADERSHIP
STRATEGY
Office space to be identified for war room.
Joint Jaguar and RWD master schedule developed to drive improvements.
Schedule to be bought off by Plant Manager.
Buy off and commitment required from area managers.
Agreed status and recovery plans for short falls.
Meeting frequency and commitment by champions and area managers.
ISPC
Man Eng
Work Groups Training FTPM
Environment SMF IndMaterials
Leadership Quality
FPS Operations Room Layout
Deliver
Schedule headings
July August September
Timing Plan
Communicate intent
Set up room
Collate Masters
Start Weekly meetings
Drive Business
44 55
66
FPS Integrated System Review Status as at 30/04/2002
Assessment
Element
Element
Champion
S' Type Trim &
Final Assy P.Grys
Level Max
LevelWeek No / Level to be Achieved
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36
1 FTPM, PMEA K.Seed A. Walsh 4 5 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 5 5 5 5 5 5 5
& Seven Steps
T.Kulak 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36
2 Training P. Smith M. Mitchell 5 6 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 6 6 6 6 6 6 6 6 6 6 6 6 6 6
M. Chandler1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36
3 I.S.P.C M. Louth S. Mynard 6 10 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 7 7 7
Q.P.S
Visual Factory
Error Proofing
Quick Changeover1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36
4 Mfg. Eng. (R&M) M. Strazdins S. Mynard 4 7 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 5 5 5 5 5 5 7 7 7 7 7 7 7 7 7 7
R. Mordey1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36
5 Environmental G. Williams S. Perry 5 9 4 4 4 4 4 4 5 5 5 5 5 5 5 5 5 5 5 5 5 5 6 6 6 6 6 6 6 6 7 7 7 7 7 7 7 7
D.Tagg1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36
6 Industrial Materials A. MacNaughton J. Lee 2 7 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 7 7 7 7 7 7 7 7 7 7 7 7 7 7
J.Bethell
S.Perry / L.Holmes1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36
7 S.H.A.R.P T. Deakin 5 9 4 4 4 4 4 4 4 4 4 5 5 5 5 5 5 5 5 5 5 5 5 6 6 6 6 6 6 6 6 6 6 6 6 7 7 7
Risk Assessment J. O'Keefe L. Holmes / R. Park
Accident Invt D. Barry L. Holmes / R. Park
Emergency Prep C. Hulse S. Perry
Rules & Permits M. Newbold R. Clegg
P.P.E J. O'Keefe L. Holmes / R. Park
Hygiene Control A. Singleton M. Dewar
Medical Ops B. Ludlow L. Holmes / R. Park
General Safety T. Deakin L. Holmes / R. Park
Contractor Safety M.Newbold R. Clegg
Ergonomics B. Ludlow J. Duffy
Compliance T. Deakin1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36
8 Work Groups R. Foreshaw E. Lynam / K. Jones 6 9 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36
9 Leadership I.Mahomed P. Grys / K. Moore 3 7 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 5 5 5 5 6 6 6 6 7 7 7 7 7
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36
10 Synchronous A. Scoots S.Dunbabin 4 10 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 5 5 5 5 5 5 6 6 6 6 6 6 6 6 6 6 7 7 7 7 7
Material Flow1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36
11 Quality B. Holmes K. Moore 4 7 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 5 5 5 5 5 5 5 5 5
INPUTS = Daily Business
Master Schedule
A3 Reports (Examples)
Measurables
FPS Pre-Audit/ReviewsTo establish a new Audit System to be applied across all WM areas. Effective audits to ensure business inputs & tools are in place and utilised, to drive the outputs and add value to the business/process. To help support the plants’ commitment to achieve level 7 within the ISR through strong application of processes.
Purpose:
Current Condition1
SWC Audit
Work Group Leader
Once per
Week
Once per Week
WhenWho
June 2002
Proposed System3Adherence to Systems and Tools in place. The focus must be around the operators’ & G/L’s ADHERENCE TO STANDARD PROCESSES
The Operator
Standardised Work
•Based on existing Systems, Use Workgroups to drive the INPUTS of the business•Ensure above Tools are the Foundations of our ‘Daily Business’•Manage by utilising Kamishibi (T-Card) system
A Supervisor audit of Workgroups (Inputs, Measures & FPS) systems will take place on a weekly basis
Work Group Leader
QPS(Std Work)
Safety(SHARP)
Visual Factory(5S)
Workgroup Board
(Measurables)
The Supv must complete the audit & the corrective action sheet and Coach the Work Group.
These results will then be displayed on the Supervisor Board and fed up to Superintendent & Manager level using the existing information flow & the area ‘Information Centre’.
The management team (Mgr & Superintendents) will perform regular Walks on the shop floor, focus will be the INPUTS, FPS Tools and Workgroups.
Visual Factory
SHARP
QPS
Mgr Walk
Summary3
2nd Phase 3rd Phase1st Phase
• Daily focus on the adherence to standardised work -Safety/ Quality/ Productivity, all controlled through standardised work
• Daily Checks & Tasks MUST BE COMPLETED by the Workgroup• If the G/L is unavailable the situation should be escalated and the Supv. must
support. • On a Weekly basis the Supervisor must complete and Audit of All His/Her
Workgroups using the Standard audit sheet & feedback to the Work Groups• By setting clear processes and detailing expectations, this new Audit system will
guide us to achieve plant commitment of Level 7 ISR by year end, and more importantly, establish robust systems to drive the business forward
Over Production
Over Processing
Waiting
Inventory
Motion
Correction
Conveyance
The 7 Wastes
Communication
Waste Elimination
Measurables
Once per Shift
Prob & C/m KamishibiWorkgroup
Boards
Superintendent
Supervisor
Supported by:
Work GroupAudits
5S Check Sheet
Problem andC/m
KamishibiWorkgroup
Boards (FPS)Kamishibi
Problem andC/m
FPS
Management Walk About – Manage by Go & See
SupervisorFPS Audit Supervisor Audit
Check sheet
WO
RK
GR
OU
P AC
TIV
ITY
Work Groups (Incl G/Ls)should Manage the business at their level to improve Safety, Quality, Delivery, Cost, Morale & Environment (Inputs) - Micro Management
Superintendent TrackerSupv Tracker
Measurables
Workgroups (G/Ls) already driving the Business at Local level Business Inputs 2
ISR AUDIT
ISPC
SHARP
WORKGROUPS
TRAINING
FTPM
MAN ENG.
ENVIRONMENT
SMF
INDUSTRAIL MATS
LEADERSHIP
QUALITY
Standardised Work
Problem andC/m
Kamishibi
Workgroup Boards (FPS)
INPUTS
By using Lean Tools we can drive the INPUTS and improve
the business
By Concentrating on the INPUTS as part of our daily business we will satisfy any audit. (FPS, TS, QS, ISO,
Etc)
Supported by the
Work Group Leader
FPS Element Champions (2003 ISR)To establish a new system to increase sustainability for the integrated system review all year round. Increased focus, continuous Communication, regular review and a means of self assessment, with continual reporting at all levels, including detailed schedule and metrics.
Purpose:
2.0 Current Condition
Achieved ISR Level 7.1 in September 2002
Plant has no system for reporting where areas detract after the ISR
Element champions meet only on a monthly basis after the ISR with increased meetings prior to the next ISR audit
Varying levels of activity causing peaks and troughs in overall performance
1.0 Introduction 3.0 Element Champions 4.0 PAG Champions 5.0 Element Champion Roles & Resps
5.1 Master Schedule
5.3 Metrics Tracking
6.0 Reviews – Weekly by Element
Plant Now has to evaluate achieving ISR Level 10 (Top Score) & Sustaining this level
7.1
10
2002 2003
ISR LEVEL
ISR = Daily Business
Element Champions are Key to ISR Progress and success. New 2003 ISR Element Champion Structure :-
•Plant Drivers•Accountability•Responsibility•Detailed Activity(Planning)•Regular Communication•Analysis (Target Vs Actual)•Monitor the Outputs•Assessments•Communicate to Management
Element Champions Form Part of the PAG FPS strategy. Element Champions drive Plant but communicate into PAG Structure :-
5.2 Detailed Schedule
To Ensure future success all Element Champions will become more involved in plant activities and All FPS elements will be managed more effectively.
Jaguar Plant Master Schedules will track progress at Management level of all ISR and FPS activities
•Regular Reviews will monitor progress
•All Elements will have Detailed Schedules•Weekly Status will be displayed with all activities
Element Detailed Schedules
Plant Master Schedule
11 Elements
Plant Master Schedule
FPS Conference Room
FPS Conference Room
•Detailed Schedules•Scoring Tools•Status Trackers
Weekly Status
Scoring
Tools
Detailed SchedISR - SMF
7.0 Summary5.4 Metrics – Scoring Tool
5.5 Metrics – Weekly Status
ISR Scoring Tools to be used on a Bi-Monthly basis. Element Champions to Audit All Areas using ISR Scoring Tools.
Weekly Status with detailed activity to be assessed and recorded using a tracking document
ISR Daily Status Meeting (JOHN NAUGHTON'S AREA)Results of Daily meeting to determine readiness for ISR Assessment in Wk36
Date:
Attendees:
Apologies:
ISR Level 7 Status - Daily
1 2 3 4 5 6 7 8 9 10 11
Area Manager FTPM SHARPWORK GROUP
ISPC LEADERSHIP QUALITYENVIRON -
MENTSMF IND MATLS TRAINING MANUF ENG
BIW (E-Block) P.Stanton
Paint (A-Block) C.Graham
Trim (D-Block) P.Grys
Trim (B-Block) P.Grys
Trim (I-Block) P.Grys
Quality B.Holmes
Factory Servs B.Holmes
MP&L (BIW) A.Scoots
MP&L (A1/A2) A.Scoots
MP&L (FxC) A.Scoots
COMMENTS: All Yellow Status Items (Above) Must have a comment or Activity listed (Below)1 2 3 4 5 6 7 8 9 10 11
Area Manager FTPM SHARPWORK GROUP
ISPC LEADERSHIP QUALITYENVIRON -
MENTSMF IND MATLS TRAINING MANUF ENG
BIW P.StantonVisual M anagement
in place by WK34
Risk assessments, Breifs out need to police - Walk ways, roads - Use Supvs
OK
Line balance, Capacity Analysis needs completing
WK34
Non-M oney Reward scheme evidence
neededOK OK OK OK
New Operator Training packs to be
completed WK34OK
Paint C.Graham OKBreifs out need to police - Walk ways, roads - Use Supvs
OK OK OKM eeting With Barry Holmes Weds 14th
AugOK OK OK OK OK
Trim P.GrysVisual M anagement
in place by WK34
Breifs out need to police - Walk ways, roads - Use Supvs
OK OKVSM Activity in
place line 4
M eeting With Barry Holmes Weds 14th
AugOK
Floor markings for Takt Change
OK OK OK
Quality B.Holmes OK OKReview Quality area WG boards & Coach
Review Wk34 OK OK OK OK OK OK OK
MP&L A.Scoots OKBreifs out need to police - Walk ways, roads - Use Supvs
Need to Utilise 5min M eetings
Floor M arkings in all areas
P olicy deployment in at all levels WK34
M eeting With Barry Holmes Weds 14th
AugOK
Various small items need focus,
25%Complete
SFR in P lace, Audit all cons cabinets
WK33OK OK
GENERAL COMMENTS: RESP TIMING
Training Pack to be developed for FPS awareness. Supv to deliver to all shop floor in down time SB/RF 14/08/2002A1/A2 Review for ISR - Impact on MP&L JJN areas AS WK34Review FTPM Visual Factory Standards created on 8th July 2002 for Emergency stop, Prod & Maint call for all areas and agree approach. Communicate to K.Seed & J.KingAlan Powell WK33
Steve Boam/ Roy Foreshaw Aug 2002.
Element No
Element No
14/08/2002
Paul Stanton, Andy Scoots
John Naughton, Paul Grys, Colin Graham, Alan Powell, Barry Holmes, Roy Foreshaw, Steve Boam
Return to Amber due to Capability Studies and B.Holmes Meeting 14/08/2002
FTPM
ISPC
Work Groups
SMF
Ind Materials
Man Eng
SHARP
Environment
Leadership
Training
Quality
CB BL HW LRPAG
Subject ExpertElement Champion
ISR Scoring
Tool FTPM
ISPC
Work Groups
SMF
Ind Materials
Man Eng
SHARP
Environment
Leadership
Training
Quality
AreaElement
ChampionBIW T&FPaint QualMP&L
Weekly Element Champion & Local Champion Meetings
FPS Office
Plant Manager
Element Champions Feed Weekly Results into FPS Plant Champion
FPS Office Feed Weekly Status into Plant Manager
A3 Report
A4 Review
FPS (ISR) Focus improved by:-•Improved Element Champion Structure & Focus•Defined Roles & Responsibilities•Plan-Do-Check-Action approach•Detail Schedule•Results Tracking•Communication - Weekly Reviews & Status• Plant to Plant (PAG) communication•Concise Visual Management
Element Champion Role – Rev1 - Nov 2002 – FPS Office CB
PHASE 2
Yamazumi – improved process efficiency
Sin
gle
Qu
alit
y A
gen
da
- T
op
25
Wo
rst
Su
pp
liers
Mar
ch 2
002
0100
200
300
400
500
600
Vis
teon
JCA
Lear
Seating
Sum
itom
o
Dura
Mould
ings
Deco
ma
Webast
o
Bro
se
Linpac
Infa
st
Dura
Cable
s
Supplier
SQ
A r
anki
ng
Area Business Reviews – Castle Bromwich modelPurpose: Support policy deployment and best practise through Management go and see
Jan 2003
• Continue with OPC review in current location
•Continuity to area master schedules
•Time to review key data / actions
• Opportunity for discussion amongst Management team
Current situation1.
0
10
20
30
40
50
60
70
80
90
DEC JAN FEB MAR APRIL MAY TARGET
C.O.W
TRANSIT
MAT.L
TOTALStock Loss
Eng'g
Change
Pallet rtnOther
Supplier
Various
0102030405060708090
100
Jan'02 Feb'02 Mar April May
Stock Loss
Supplier Arrears
•Area by area master schedule
• Key metrics by area
Proposal 2.
+• Management team go and see
• Area Managers rotate in turn through S Q D C M E
3. GO and SEE detail
• Sequence :
• Go to information center ( or equivalent )
- View Policy deployment roll out
? Have the areas Policies been interpreted and understood at Group level
- Understand area targets for S Q D C M E
? Are they understood, followed at an appropriate frequency, have a plan and reaction behind them to achieve target
- Review the area Safety status
? Are incidents tracked and actioned to prevent reoccurrence, are proactive measures being followed and supported – including near miss generation.Does the area have any share
points other area can learn from or support.
• Go to the shop floor location as a team
- Focus on the identified area from the metrics
- Area demonstrates two share items
? What was the initial condition, what are we doing to improve, what tools are we using, what is the effect so far, what can we learn from our experience
w
ww w
w
w
• Examples
VSM – Cost saving
Group Recycling activity – improved Environmental metric Quality problem - 8D
solution
4. Schedule
• 60 min Formal meeting followed by 60 min go and see
Initial schedule
Body / white
Paint
MP+L /
Coughlains
Trim
Quality
Safety Quality Deliver. Cost Morale Env.
Wk7
Wk8
Wk 9
Wk 10
Wk 11
Wk 12
Weekly schedule to follow – ensuring all areas get the opportunity to demonstrate their contribution to the business.
5. Summary
• The Management teams opportunity to learn together
• Be constructive
• Share openly
• The intention is to :
• Raise Standards within each info. Center
• Confirm Policy deployment in action
• Share best practises
• Demonstrate GO and SEE policy
• Link the tools to the metrics
• Provide help
• Formal seated review - weekly
FPS tools
Near Miss – improved layout
11 April 2023
JAGUAR HALEWOOD LEAN LEARNING ACADEMY
Author: Roy Foreshaw
Create an A3 Proposal report to present to the plant manager for the following:
Team Exercise
•Green Team: Tools and TechniquesCurrent condition – Quality process system used on current build only.Proposal – Use of FPS tools in predevelopment stages of build.
•Black Team: Quality FocusCurrent condition – Shift start up and wash up meeting discuss quality actions.Proposal – Increased quality focus in real time.
•Red Team: ISR SustainabilityCurrent condition – Audits carried out at work group level.Proposal – Sustainability at Supervisor level.
1.
2.
3. 4.
5.