Information Information Technology Technology

for for ManagementManagement

77th th EditionEdition Transforming Organizations Transforming Organizations

in the Digital Economyin the Digital Economy

Efraim Turban Efraim Turban && Linda Volonino Linda Volonino

20102010

Information Technology for Management Information Technology for Management 7th Edition

Features of this TextFeatures of this Text Chapter Outline.Chapter Outline. Learning Objectives.Learning Objectives. Opening Cases.Opening Cases. ““IT at Work” Boxes.IT at Work” Boxes. ““A Closer Look” Boxes.A Closer Look” Boxes. Managerial Issues.Managerial Issues. Minicases.Minicases. Online Chapter Resources. (Online Chapter Resources. (www.wiley.com/go/global/turban)) Exercises, Projects, and Internet Exercises.Exercises, Projects, and Internet Exercises. Group Assignments.Group Assignments. Minicases.Minicases. Glossary of Key Terms.Glossary of Key Terms. Problem-Solving Activities.Problem-Solving Activities. References.References.

Organization of the BookOrganization of the Book

The book is divided into five major parts, The book is divided into five major parts, composed of 17 regular chapters (two of composed of 17 regular chapters (two of which are online) supplemented by six which are online) supplemented by six online tutorials and six Technology Guides. online tutorials and six Technology Guides. Parts and chapters break down as follows:Parts and chapters break down as follows:

Organization of the Book Organization of the Book (Cont.)

Part I: IT in the Organization.Part I: IT in the Organization.Part II: IT infrastructure.Part II: IT infrastructure.Part III: The Web Revolution.Part III: The Web Revolution.Part IV: Organizational Applications.Part IV: Organizational Applications.Part V: Decision Making and Strategy.Part V: Decision Making and Strategy.

Online Chapters: Implementing and Online Chapters: Implementing and Managing IT.Managing IT.

Part I: IT in the OrganizationPart I: IT in the Organization

Part I gives an overviewPart I gives an overview of IT in the enterprise. Chapter 1 of IT in the enterprise. Chapter 1 introduces the driver of the use of IT in the digital introduces the driver of the use of IT in the digital economy and gives an overview of ISs and IT trends. economy and gives an overview of ISs and IT trends. Chapter 2 presents the foundations of ISs and their Chapter 2 presents the foundations of ISs and their strategic use. Special attentionstrategic use. Special attention is given to cutting-edge is given to cutting-edge topics.topics.

Chapter 1 IT Supports Organizational Performance in Chapter 1 IT Supports Organizational Performance in Turbulent Business EnvironmentsTurbulent Business Environments

Chapter 2 Information Technologies: Concepts, Types, and Chapter 2 Information Technologies: Concepts, Types, and IT SupportIT Support

Part II: IT infrastructurePart II: IT infrastructure

This part introduces two major buildingThis part introduces two major building blocks of blocks of IT: Data and Networks. Other building blocks are IT: Data and Networks. Other building blocks are covered in the online Technology Guides.covered in the online Technology Guides.

Chapter 3 Managing Data to Improve Business Chapter 3 Managing Data to Improve Business PerformancePerformance

Chapter 4 Networks and Collaboration asChapter 4 Networks and Collaboration as Business SolutionBusiness Solution

Chapter 5 Securing the Enterprise and Business Chapter 5 Securing the Enterprise and Business ContinuityContinuity

Part III: The Web RevolutionPart III: The Web Revolution

The three chapters in Part III introduce the Web-The three chapters in Part III introduce the Web-based technologies and applications starting based technologies and applications starting with the topics of e-business and e-commerce, with the topics of e-business and e-commerce, mobile and wireless computing, and social mobile and wireless computing, and social networking and the Web 2.0 environmentnetworking and the Web 2.0 environment

Chapter 6Chapter 6 E-Business and E-CommerceE-Business and E-Commerce

Chapter 7 Mobile CommerceChapter 7 Mobile Commerce

Chapter 8 Social Networks in the Web 2.0 Chapter 8 Social Networks in the Web 2.0 EnvironmentEnvironment

Part IV: Organizational ApplicationsPart IV: Organizational Applications

Part IV begins with IT applications in transaction Part IV begins with IT applications in transaction processing, functional applications, and processing, functional applications, and integration of functional systems, supply chain integration of functional systems, supply chain management, Web-based enterprise systems, management, Web-based enterprise systems, CRM, and KM…CRM, and KM…

Chapter 9 Transaction Processing, Functional Chapter 9 Transaction Processing, Functional Applications, and IntegrationApplications, and Integration

Chapter 10 Enterprise Systems: Supply Chains, Chapter 10 Enterprise Systems: Supply Chains, ERP, CRM, and KMERP, CRM, and KM

Chapter 11 Interoganizational, Large-Scale, Global Chapter 11 Interoganizational, Large-Scale, Global Information SystemsInformation Systems

Part V: Decision Making and StrategyPart V: Decision Making and StrategyPart V explores the implementation, evaluation, Part V explores the implementation, evaluation,

construction, and maintenance of ISs that give construction, and maintenance of ISs that give greater visibility into all corners of the enterprise - greater visibility into all corners of the enterprise - business Intelligence, decision support systems, business Intelligence, decision support systems, data visualization tools, and data mining…data visualization tools, and data mining…

Chapter 12 Business Intelligence and Decision Chapter 12 Business Intelligence and Decision Support SystemsSupport Systems

Chapter 13 IT strategy and PlanningChapter 13 IT strategy and PlanningChapter 14 Managing IT Projects, Process Chapter 14 Managing IT Projects, Process

Improvement, and Organizational ChangeImprovement, and Organizational ChangeChapter 15 Impact of IT on Enterprise, Users, and Chapter 15 Impact of IT on Enterprise, Users, and

the Environment the Environment

Online Part VI: Implementing and Managing IT.Online Part VI: Implementing and Managing IT.

In the two chapters available online at the book’s In the two chapters available online at the book’s Web site, we explore acquiring and developing Web site, we explore acquiring and developing business applications and infrastructure and the business applications and infrastructure and the economics of IT.economics of IT.

Chapter 16 Acquiring and Developing Business Chapter 16 Acquiring and Developing Business Applications and Infrastructure*Applications and Infrastructure*

Chapter 17 Information Technology Economics*Chapter 17 Information Technology Economics*

*Part VI*Part VI can be accessed online at www.wiley.com/go/global/turbancan be accessed online at www.wiley.com/go/global/turban

Technology GuidesTechnology Guides

HardwareHardware

SoftwareSoftware

DatabasesDatabases

TelecommunicationsTelecommunications

The Internet The Internet

Systems Analysis and DesignSystems Analysis and Design

the Technology Guides and the Tutorial are available online at www.wiley.com/go/global/turban

Supplementary MaterialsSupplementary Materials

Instructor ManualInstructor Manual

Test BankTest Bank

PowerPoint PresentationPowerPoint Presentation

Video SeriesVideo Series

…………..

What’s New in This Edition?What’s New in This Edition?

IT-Business Performance Management Model.IT-Business Performance Management Model.

Social Computing. Social Computing.

Tutorials.Tutorials.

End Part Cases.End Part Cases.

Videos.Videos.

Change of Authors.Change of Authors.

……....

Other Changes and UpdatesOther Changes and Updates