a wms and much more. a case study:
TRANSCRIPT
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A WMS and Much More. A case study: Implementing an Entire Supply Chain Suite
Steve Calloway
Sr Project Manager
INFOR
March 19, 2007
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A WMS and Much More. A case study: Implementing an Entire Supply Chain Suite
THE BIG BANG APPROACH
2007 by Steve Calloway
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WHY THE BIG BANG APPROACH?
Warehouse closure
Current software solution not supportable
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IMPLEMENTATION TIME LINE
Project Kickoff in April 2006
Go Live Warehouse One – October 2006
Go Live: Warehouse Two - January 2007
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PROJECT SCOPE
Enterprise Resource Planning System
Warehouse Management System
Order Entry System
Interface Solution
Demand Planning
Reporting System
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INFOR ORGANIZATIONAL STRUCTURE
Program Manager
Project Manager Enterprise Resource Planning
Project Manager Warehouse Management
Project ManagerOrder Entry System
Project ManagerCorporate Reporting
Project ManagerDemand Planning
Project ManagerInterfaces
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THE FACTS - BUSINESS
Approximately 900 Customers
30 Routes per day
8 Orders per route
80 lines per order
7 X 24 Operation
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THE FACTS – WAREHOUSE ONE
Warehouse Size – 200k sq ft
Freezer / Cooler / Dry
Locations – 4500 (Bulk / Pick – Piece)
SKUs – 600
Transactions – 20,000 Line / Day (Outbound)
Number of Floor Personnel – 45 to 50
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IMMEDIATE “OPPORTUNITIES”
Hardware
Software (Proprietary / OS / Security)
New Warehouse
Personnel to support effort
Go Live Date – “SeemLess Solution”
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HARDWARE
Server Infrastructure
Number of Servers
Number of Environments / Set-up
Application Software Implications
Server Sizing
Procurement as soon as possible
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SOFTWARE
Software Solution
Enterprise Resource Planning Application – New
Warehouse Management Application – New
Interface Solution – New
Order Entry System - Build to suit
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WAREHOUSE
Current warehouse scheduled be torn down
New warehouse availability uncertain
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PERSONEL TO SUPPORT TOTAL SOLUTION
Division of duties
Regular Jobs
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REVISED PROJECT SCOPE (Initial)
Enterprise Resource Planning System
Order Management System
Warehouse Management System
Interface Solution
Event Monitoring System
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SEQUENCE OF EVENTS
April 2006: Kickoff
May 2006: Solution Design
June 2006 - Customization
July 2006 – Customization
August 2006 - Customization
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SEQUENCE OF EVENTS
September 2006 – Unit Testing
October 2006 - Unit Testing
November 2006 - Receiving Go Live
December 2006 - Shipping Go Live
(Partial)
January 2007 - Full Go Live
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ISSUES
System Performance
What we didn’t know
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POSITIVE ASPECTS OF THE PROJECT
Senior Management Participation
Expectations Clearly Articulated
Solution Team Integration
Knowledgeable Client Personnel Experienced Software Team
Flexibility
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LESS POSITIVE ASPECTS OF THE PROJECT
Senior Management Participation
Expectations Clearly Articulated
Solution Team Integration
Knowledgeable Client Personnel Experienced Software Team
Product Maturity
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Overall Grade
B-
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LESSONS LEARNED
AGREE ON EXPECTATIONS
LISTEN TO EVERYONE
BE “SMARTLY” AGGRESSIVE
KEEP IT SIMPLE AS POSSIBLE