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©Sentry360 2014 sentryEdge™ NVR User's Manual Ver 1.0

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Page 1: A Series Z1 - Sentry360sentry360.com/Partner/manual/sentryEdge User Manual.pdf · Display Monitor (VGA or HDMI) Active Internet (DHCP enabled connection to the LAN Uplink port) Connect

©Sentry360 2014

sentryEdge™ NVR

User's Manual

Ver 1.0

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Table of Contents

1. Package Contents ............................................................................................................. 3

2. Panel Descriptions ............................................................................................................ 4

2.1 8 Port Front Panel .................................................................................................... 4

2.2 8 Port Rear Panel .................................................................................................... 5

2.3 16/24 Port Front Panel ............................................................................................. 6

2.4 16/24 Port Rear Panel ............................................................................................. 7

3. Connect Devices for Initial Setup ..................................................................................... 8

3.1 First Boot and Initial Setup ....................................................................................... 8

4. Advanced Network Configuration .................................................................................... 9

4.1 Configure IP Address ............................................................................................... 9

4.2 Single Interface ...................................................................................................... 11

4.3 Dual Interfaces ....................................................................................................... 11

5. System Recovery............................................................................................................. 12

6. Supported VMS Software ................................................................................................ 14

7. Contact Information ........................................................................................................ 15

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1. Package Contents The sentryEdge™ NVR is packaged and shipped with the following items. Please verify

everything has been enclosed.

sentryEdge™ NVR Power Adapter

(8 port only) Power Cord

Documentation Windows OS DVD Supplemental Material Rack Mount Hardware

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2. Panel Descriptions

2.1 8 Port Front Panel

1 USB 3.0 Ports

The USB 3.0 ports support all 3.0, 2.0 and 1.0 devices. Users can connect external USB devices, such as a USB mouse, a USB keyboard, a USB storage device, etc.

2 USB 2.0 Ports The USB 2.0 ports allow users to connect external USB devices, such as a USB mouse, a USB keyboard, a USB storage device, etc.

3 Camera LED

The following is a description of the lighted LEDs. 1. Orange: The power is supplied by the camera itself. 2. Green: The power is supplied by the PoE switch at the rear panel.

4 UpLink LED 1. Orange: Network speed is 10/100 Mbps. 2. Green: Network speed is 1000 Mbps. 5 WAN LED

6 HDD LED 1. Blink: The HDD/CF Card is running. 2. OFF: No storage device is found.

7 PoE LED The PoE LED will start to blink when the output power is reaching its limit.

8 Reset Switch Insert a pin to force restart the system.

9 Power Key

1. Blue: The system is on. The power key will not respond while the system is running.

2. Green: They system is shutdown but PoE switch is still alive. Press the power key to startup the system.

3. OFF: The power cord is disconnected.

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2.2 8 Port Rear Panel

1 Power Jack Connect the power cord and the power adaptor shipped with the NVR. Use of another power supply may cause overloading.

2 PoE Switch The PoE switch provides connection to IP cameras.

3 WAN – RJ-45 This port is for network connection to the internet.

4 UpLink – RJ-45 This is for connection to a router or switch within the NVR’s private network. The RJ-45 port will not function when the SFP port is connected.

5 UpLink – SFP

Users can connect a SFP module that expands the NVR’s private network connection by fiber ports. This port has absolute priority over the RJ-45 port for uplink, and they will not function simultaneously.

6 RS232

This port provides connection to a RS232 device. Users can control camera PTZ functions, connect to access control systems, or receive data from additional sensors.

7 e-SATA Users can connect an e-SATA storage device via this port.

8 HDMI Monitor An HDMI connector is provided for connection to a HDMI monitor.

9 VGA Monitor The VGA output connector is offered for connection to a VGA monitor.

10 Audio Out An audio out connector is provided to output sounds.

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2.3 16/24 Port Front Panel

1 USB 3.0 Ports

The USB 3.0 ports support all 3.0, 2.0 and 1.0 devices. Users can connect external USB devices, such as a USB mouse, a USB keyboard, a USB storage device, etc.

2 USB 2.0 Ports The USB 2.0 ports allow users to connect external USB devices, such as a USB mouse, a USB keyboard, a USB storage device, etc.

3 Camera LED

The following is description of the lighted LEDs. 1. Orange: The power is supplied by the camera itself. 2. Green: The power is supplied by the PoE switch at the rear panel.

4 UpLink LED 1. Orange: Network speed is 10/100 Mbps. 2. Green: Network speed is 1000 Mbps. 5 WAN LED

6 HDD LED 1. Blink: The HDD is running. 2. OFF: No storage device is found.

7 PoE LED The PoE LED will start to blink when the output power is reaching its limit.

8 Reset Switch Insert a pin to force restart the system.

9 Power Key

1. Blue: The system is on. The power key will not respond while the system is running.

2. Green: They system is shutdown but PoE switch is still alive. Press the power key to startup the system.

3. OFF: The power cord is disconnected.

1 2 3 4 5 6 7 8 9

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2.4 16/24 Port Rear Panel

1 Power Jack Connect the power supply cord shipped with the NVR. Use of other power supply cords may cause overloading.

2 PoE Switch The PoE switch provides connection to IP cameras. With different models of NVR, the number of PoE switch is also different.

3 UpLink – RJ-45

This is for connection to a router or switch within the NVR’s private network. The RJ-45 port will not function when the SFP port is connected.

4 RS232 This port provides connection to a RS232 device. Users can control camera PTZ functions, connect to access control systems, or receive data from additional sensors.

5 UpLink – SFP

Users can connect a SFP module that expands the NVR’s private network connection by fiber ports. This port has absolute priority over the RJ-45 port for uplink, and they will not function simultaneously.

6 USB 2.0 Ports The USB 2.0 ports allow users to connect external USB devices, such as a USB mouse, a USB keyboard, a USB storage device, etc.

7 WAN – RJ-45 This port is for network connection to the internet.

8 e-SATA Users can connect an e-SATA storage device via this port.

9 HDMI Monitor An HDMI connector is provided for connection to an HDMI monitor.

10 VGA Monitor The VGA output connector is offered for connection to a VGA monitor.

11 Audio Out An audio out connector is provided to output sound.

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3. Connect Devices for Initial Setup Please connect at a minimum the following devices to the sentryEdge™ NVR. Please note

that an active DHCP enabled internet connection is required for initial setup.

USB Mouse and Keyboard

Display Monitor (VGA or HDMI)

Active Internet (DHCP enabled connection to the LAN Uplink port)

Connect the power cord to the NVR and the device will automatically boot. When presented

with the Windows Login Screen please enter the following default credentials:

User Name Password

admin admin

3.1 First Boot and Initial Setup

This first time the sentryEdge™ NVR boots, the sentryEdge™ Installation Wizard will

automatically start.

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The installation wizard will guide the user through registering the device, choosing a VMS

platform, and downloading additional support files. Please see the sentryEdge™

Installation Wizard Guide, included separately in this packaging, for a step by step

walkthrough of the application.

Once the installation wizard is completed, the user may continue to configure the network

with more advanced options in the next section, such as configuring a static IP address.

4. Advanced Network Configuration The sentryEdge™ NVR can be configured on a single network interface, or dual interfaces.

4.1 Configure IP Address

To configure the IP address settings for a network adapter, follow the steps below.

1. Right-click on the desired adapter and select Properties.

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2. Highlight Internet Protocol Version 4 (TCP/IPv4) and click the Properties button.

3. Enter the appropriate IP address, Subnet mask, Default gateway, and DNS server

information for the network. If this information is not known, contact the network

administrator. Click OK.

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4.2 Single Interface

Use the single interface configuration if the sentryEdge™ NVR is connected to only one

network, and it is the same network to which the IP cameras are connected.

1. Connect the active LAN network to the LAN Uplink port (see the Rear Panel diagram

above for the specific model).

2. If the LAN has a DHCP server the user can choose to leave the adapter to configure itself

automatically (this may require a system reboot with the cable connected). If not, or if a

static IP address is preferred, configure the LAN Uplink adapter with the appropriate static

IP address information. The LAN adapter is the Intel® 82579LM Gigabit adapter under

the Windows Network Connections settings. If the user is unsure which configuration to

use, please contact the network administrator.

NOTE: The LAN Uplink adapter MUST be assigned a static IP address (see section 4.1

above) in the same range as the IP cameras under any of the following circumstances:

The LAN Uplink port is not used, for example if the NVR is standalone and not

connected to another network.

The LAN to which the Uplink port is connected does not have a DHCP server.

A static IP address is desired for the NVR on the connected network.

4.3 Dual Interfaces

Use the dual interface configuration if the sentryEdge™ NVR is connected to two networks on

different subnets: one private network for the cameras (LAN Uplink), and one public network

for other network resources or internet connectivity (WAN Uplink).

1. Follow the instructions above for the Single Interface to connect and configure the LAN

Uplink.

2. Connect the active WAN network to the WAN Uplink port (see the Rear Panel diagram

above for the specific model).

3. If the WAN has a DHCP server the user can choose to leave the adapter to configure

itself automatically. If not, or if a static IP address is preferred, configure the WAN Uplink

adapter with the appropriate static IP address information. The WAN adapter is the

Realtek PCIe GBE adapter under the Windows Network Connections settings. If the user

is unsure which configuration to use, please contact the network administrator.

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5. System Recovery If the user wishes to restore the sentryEdge™ NVR to a factory default state, please use the

following procedure. In the event there is a hardware failure and the internal hard drive is

unusable, please contact Sentry360 support.

Things you will need:

USB Mouse and Keyboard

USB Storage media with downloaded recovery files

1. You will need to download the sentryEdge recovery file hosted on the Sentry360 Partner

Portal: http://sentry360.com/Partner/sentryedge.php (NOTE: You will need to register to

access our partner portal by visiting this link:

http://sentry360.com/Partner/login.html#toregister )

2. Power off the system and disconnect the power cable.

3. Attach the USB Mouse and Keyboard to the USB 3.0 ports (see section 2).

4. Attach the USB storage media with the recovery files to one of the USB 2.0 ports (see

section 2).

5. Power on the system by plugging the power cable back in.

6. Press F8 on the keyboard repeatedly (or press and hold F8) to enter the Windows

Advanced Boot Options menu. Select Repair Your Computer and press Enter.

** If the user is unable to enter the Advance Boot Options menu, retry from Step 2, but

connect the USB Mouse and Keyboard to the USB 2.0 ports.

7. The System Recovery Options dialog will appear in a few moments. If the USB Mouse

and Keyboard are not functioning, connect them to the USB 2.0 ports. Click Next.

8. The next dialog prompts for the user name and password of the Administrator account.

The default credentials are:

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User Name Password

admin admin

Click OK.

9. In the next dialog click System Image Recovery. Windows will scan for available images

and select the most recent image. Click Next.

** If the user has created additional recovery images, these may be selected by choosing

Select a system image, clicking Next, and selecting another image on the next page.

10. In the Choose additional restore options dialog, leave the default options and click

Next.

11. The next dialog confirms the image selection, click Finish. A warning dialog will appear

explaining that all data on the target drives will be erased, click Yes to start the restore

process.

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12. A progress window will track the restore process, and the computer will restart when it is

complete. The sentryEdge™ NVR is now restored to a factory state.

6. Supported VMS Software The following VMS software has been certified at the tested version and below to be

compatible with the sentryEdge™ NVR.

Sentry360 sentryCore™ Server 2.0.2.7

Arteco Logic NEXT 4.0

AxxonSoft Axxon Next 3.5

exacq exacqVision Pro 5.10

Genetec Security Center 5.2

Milestone xProtect Corporate 2013 R2 / Expert 2013 R2 / Enterprise 2013 8.5e /

Professional 2013 8.5e / Express 2013 1.5e / Essential 2013 2.5e / Go 2013 2.5e/ Arcus

OnSSI Ocularis PS / IS / CS 3.7

Video Insight Monitor Station 5.5

NOTE: It is the responsibility of the end user or system integrator to obtain proper software

and channel licenses for any 3rd party software provider.

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7. Contact Information For support, please contact Sentry360:

Website: http://www.sentry360.com

Email: [email protected]

Toll Free: 1-800-261-2707

Direct: 1-630-355-3440